# Carts Guru Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Carts Guru Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/153191/Carts-Guru

---

# 

 Carts Guru Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Carts Guru

## What is Carts Guru?

Carts Guru is the all-in-one marketing automation tool for e-commerce stores. With Carts Guru, e-merchants are able to automate their entire online marketing strategy, sending messages across multiple channels while they sleep. Our features include in-depth audience segmentation, reactive workflows, fully customizable templates for email, SMS and Facebook messages, and an all-in-one dashboard to combine and analyze all your metrics.

## What is Carts Guru used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Our "Best of" badge program showcases products with the highest ratings...

Do you work for Carts Guru?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://carts.guru/en&name=Carts Guru)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Carts Guru

4.3 (15)

VS.

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (15)

Ease Of Use

3.8 (674)

Value For Money

4.1 (15)

Value For Money

3.8 (481)

Customer Service

4.4 (14)

Customer Service

3.9 (550)

## Carts Guru alternatives

[4.4 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (51)](https://www.capterra.com/p/166204/emfluence/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[Bloomreach](https://www.capterra.com/p/173203/Bloomreach/)

[4.8 (56)](https://www.capterra.com/p/173203/Bloomreach/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/173203/Bloomreach/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Analytics

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Contact Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Customizable Branding

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Engagement Tracking

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Event Triggered Actions

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

Lead Capture

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Carts Guru 34 features

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Group campaigns by project, client, or campaign for better management.

Manage, organize, and store contact information

Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Create and send email blasts/campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Automate workflows and trigger campaigns based on customer actions

Manage multiple campaigns in one system

Allows for businesses to run a variety of different campaigns across different channels

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Notifications that are delivered to users as soon as an event occurs

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Group leads or contacts based on their specific characteristics

Send promotional campaigns or transactional messages via text messages

Create, save, and re-purpose templates for emails, forms, etc.

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and analyze information regarding website visitors

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (15)

4.1

Based on 15 reviews

## Pricing

Value for money

4.1 (15)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.1 (15)

4.1

Based on 15 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (14)

4.4

Based on 14 reviews

## User reviews

Overall rating

4.3

Based on 15 reviews

Filter by rating

5(10)

4(3)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

MS

majdi s.

owner

Health, Wellness and Fitness

### "STAY AWAY!!!horrible experience ...tons of bugs and non stop technical issues."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 29, 2023

horrible

Pros

We're not recommending this application for many reasons, mostly because of the so so so many nonstop bugs and technical issues over the long time we've been with them,

Cons

we didn't want to start all over again and build the so many campaigns we built - it was so much work and now we need to start all over again.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EM

eva m.

GERANTE

Consumer Goods

### "Carts guru est une arnaque ! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 25, 2022

Pros

zéro point forts, une arnaque sans nom. ne signez pas leur contrat ou vous serez piéger.

Cons

Carts guru une arnaque sans nom, je paie 200 par mois pour que tous mes mails arrivent en indésirables. Je payé 34,90€ avec Send in blue et je n'ai jamais eu ce problème ! Aujourd’hui je me retrouve piéger avec un contrat non résiliable sur 6 mois que l'on n'accepte pas de rompre malgré une faute grave. J'ai moi même eme remarquer que mes mails arrivés en indésirables, bien sur leur soit disant suivi ne me la jamais dis. Surtout ne signez pas ce contrat et ne vous fiez pas à leur période d'essaie de 1 semaine ou tout paraît rose.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Damien M.

Webmaster

Textiles

### "Produit nécessaire en webmarketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 24, 2020

Le produit s'intègre parfaitement dans parmi nos outils de webmarketing et permet de récupérer pas mal de paniers abandonnés.

Pros

Bon retour sur investissement. C'est le plus important pour nous, et cet outil y arrive très bien.

Cons

Rien à signaler. Bien entendu ce serait encore mieux si on pouvait récupérer encore plus de paniers abandonnés, mais on sait parfaitement que cela dépend en grande partie du bon vouloir du client.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Marie T.

Traffic manager

Marketing and Advertising

### "Je recommande cette solution! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2020

Pros

J'aime son interface simple et intuitive

Cons

Quelques beugs d'affichage dans les templates de temps à autres mais rien de grave

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Daniel M.

E-commerce and Marketing Director

Retail

### "Carts Guru Incredible customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2020

Thanks to carts guru I have very good abandoned cart campaigns by mail, messenger and sms.

Pros

What I loved about the software was the incredible customer service that the team has.

Cons

At the beginning it isn't too intuitive for the users to learn.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

CARLOS P.

CEO

Retail

### "Carts Gurú no es una herramienta de carritos abandonados mas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 15, 2020

Pros

Me gusta su facilidad para crear los funnel, su sistema es intuitivo y muy visual (arrastrar y soltar) hemos creado distintas reglas de carrito abandonado de una forma fácil y rápida.

Cons

Me gustaría que el dashboard y resto de la plataforma estuviera traducida a idioma Español

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Andrea B.

Digital Marketing Lead

Online Media

### "Interessant software "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 8, 2020

Pros

It was easy to implement abandoned carts for my client. Carts Guru's support helped me a lot and drive me to use the software.

Cons

It could be nice if we can have more feature to design emails.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GC

Giorgio C.

E-commerce Manager

Consumer Goods

### "Ready to go on market"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

July 3, 2020

In overall, this is a useful software that could be used by everybody without any specific knowledge. Customer service is always available to help and suggests tips. I have been using this software for a short time, but so far, it is a positive experience.

Pros

Carts Guru is a useful software for those who are interested in growing their e-commerce through marketing automation. Easily integrated with Prestashop without any technical skills. It allows connecting with customers by email, SMS and Facebook messenger. It has different tools that allow to achieve specific goals such as browse abandonment, cart abandonment, payment failed, newsletter, and so on.

Cons

It could be improved the contact tab which doesn't have a specific listing order. Email template editor doesn't allow to get elaborate email customizing for every need. Sometimes, it is slow to upload pages.

Reasons for choosing Carts Guru

Because it was easy to integrate with my Prestashop eCommerce and customer service helped me a lot to integrate and create new campaigns.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Julio J. P.

Programador

Computer Networking

### "Gran herramienta para todo tipo de Correos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2020

Muy buena, excelente en todos los aspectos.

Pros

Carts Guru es una de las mejores herramientas para toda tienda online para automatizar los carritos abandonados, correos de compra, newsletters y un largo etcetera. Con un gran equipo detrás que incluso te enseñarán todos los pasos para crear tus correos. 100% recomendable e imprescindible.

Cons

Les falta una barra de desplazamiento en algunos navegadores

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp está más enfocado a las newsletter pero no a los carritos abandonados o permitir personalizar correos de compra.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Albert G.

CEO

Cosmetics

### "Great software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 2, 2020

They are concerned with meeting the needs of the brand. To this day we continue working to recover the initial ROI that was good. We have not yet found a way to add value to the new and more complete platform.

Pros

You can automate the recovery of shopping carts after a simple configuration

Cons

The return on investment was much better before in our case. We have a shopping cart of little value and margin. With the rise in fixed costs for the moment our ROI has decreased.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153191/Carts-Guru/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)