--- title: "Carts Guru Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Carts Guru Software - reviews, pricing plans, popular comparisons to other Other Marketing Software products and more." source_url: "https://www.capterra.com/p/153191/Carts-Guru/" page_type: "product" language: "en" --- # Carts Guru Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Carts Guru ## What is Carts Guru? Carts Guru is the all-in-one marketing automation tool for e-commerce stores. With Carts Guru, e-merchants are able to automate their entire online marketing strategy, sending messages across multiple channels while they sleep. Our features include in-depth audience segmentation, reactive workflows, fully customizable templates for email, SMS and Facebook messages, and an all-in-one dashboard to combine and analyze all your metrics. ## What is Carts Guru used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Carts Guru?[Manage this product listing](https://www.g2.com/products/carts-guru/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Carts Guru 4.3 (15) VS. [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting Price Contact vendor Starting Price $20 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (15) Ease Of Use 4.5 (53) Value For Money 4.1 (15) Value For Money 4.3 (35) Customer Service 4.4 (14) Customer Service 4.3 (52) ## Carts Guru alternatives [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [Bloomreach](https://www.capterra.com/p/173203/Bloomreach/) [4.8 (56)](https://www.capterra.com/p/173203/Bloomreach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173203/Bloomreach/) [Omnisend](https://www.capterra.com/p/153508/Omnisend/) [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153508/Omnisend/) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [4.2 (531)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) ## FAQs about Carts Guru Overview ### Which roles and teams benefit most from Carts Guru? Carts Guru is most used by e-commerce leaders, marketing teams, and business owners who need to recover abandoned carts, automate multichannel campaigns, and improve customer retention. Sales and onboarding roles use it to support conversions, while technical users such as webmasters and developers handle implementation, integrations, and ongoing campaign performance optimization. Answer based on 15 reviews Overview ### What company size and specific industries is Carts Guru built for? Carts Guru is designed for e-merchants of all sizes, from small online stores to larger e-commerce businesses. It is built for the e-commerce sector and supports online retailers that want marketing automation tools to save time and increase revenue. Features and Usability ### What are the key features of Carts Guru? Carts Guru offers customizable templates, multi-channel campaigns, and abandoned cart saver tools for email marketing and SMS marketing. It also includes campaign segmentation, drip campaigns, event triggered actions, conversion tracking, and campaign analytics, plus contact management, discount management, and API access for data import/export and workflow management. Integrations ### Which third-party tools and platforms does Carts Guru integrate with? Carts Guru integrates with Adobe Commerce, PrestaShop, Shopify, and WooCommerce. These e-commerce platform integrations let Carts Guru connect with major online storefronts and shopping cart systems used for store management and checkout-related workflows. Getting Started and Support ### What training and onboarding options does Carts Guru offer? Carts Guru provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material for self-paced review of setup steps and product features. Getting Started and Support ### What customer support options does Carts Guru offer? Carts Guru provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available here, so user experience with response times, helpfulness, or common frustrations cannot be summarized from the provided data. ## Features AI summary Based on 20,574 Other Marketing Software reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) Carts Guru includes **Contact Management**, which gives teams a way to organize audience data and keep customer records up to date. However, it does not offer **Email Campaign Management** or **Campaign Scheduling**. Instead, it provides **Lead Capture** (**45%**), a feature reviewers also rate highly. This can help businesses collect new prospect information and grow their subscriber lists, providing teams with more qualified contacts to support future outreach and retention efforts. Contact Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Capture 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Campaign Analytics 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Customizable Branding 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Engagement Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Event Triggered Actions 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events Carts Guru 34 features ### All Features - Abandoned Cart Saver: Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Contact Management: Manage, organize, and store contact information - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Segmentation: Group leads or contacts based on their specific characteristics - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Analytics: Track and analyze information regarding website visitors - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (15) 4.1 Based on 15 reviews ## Pricing Value for money 4.1 (15) ### Starting price Free trial available Value for money 4.1 (15) 4.1 Based on 15 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (14) 4.4 Based on 14 reviews ## User reviews Overall rating 4.3 Based on 15 reviews Filter by rating 5(10) 4(3) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent MS majdi S. owner Health, Wellness and Fitness ### "STAY AWAY!!!horrible experience ...tons of bugs and non stop technical issues." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 29, 2023 horrible Pros We're not recommending this application for many reasons, mostly because of the so so so many nonstop bugs and technical issues over the long time we've been with them, Cons we didn't want to start all over again and build the so many campaigns we built - it was so much work and now we need to start all over again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM eva M. GERANTE Consumer Goods ### "Carts guru est une arnaque ! " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 25, 2022 Pros zéro point forts, une arnaque sans nom. ne signez pas leur contrat ou vous serez piéger. Cons Carts guru une arnaque sans nom, je paie 200 par mois pour que tous mes mails arrivent en indésirables. Je payé 34,90€ avec Send in blue et je n'ai jamais eu ce problème ! Aujourd’hui je me retrouve piéger avec un contrat non résiliable sur 6 mois que l'on n'accepte pas de rompre malgré une faute grave. J'ai moi même eme remarquer que mes mails arrivés en indésirables, bien sur leur soit disant suivi ne me la jamais dis. Surtout ne signez pas ce contrat et ne vous fiez pas à leur période d'essaie de 1 semaine ou tout paraît rose. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Damien M. Webmaster Textiles ### "Produit nécessaire en webmarketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 24, 2020 Le produit s'intègre parfaitement dans parmi nos outils de webmarketing et permet de récupérer pas mal de paniers abandonnés. Pros Bon retour sur investissement. C'est le plus important pour nous, et cet outil y arrive très bien. Cons Rien à signaler. Bien entendu ce serait encore mieux si on pouvait récupérer encore plus de paniers abandonnés, mais on sait parfaitement que cela dépend en grande partie du bon vouloir du client. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Marie T. Traffic manager Marketing and Advertising ### "Je recommande cette solution! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2020 Pros J'aime son interface simple et intuitive Cons Quelques beugs d'affichage dans les templates de temps à autres mais rien de grave Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DM Daniel M. E-commerce and Marketing Director Retail ### "Carts Guru Incredible customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2020 Thanks to carts guru I have very good abandoned cart campaigns by mail, messenger and sms. Pros What I loved about the software was the incredible customer service that the team has. Cons At the beginning it isn't too intuitive for the users to learn. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CP CARLOS P. CEO Retail ### "Carts Gurú no es una herramienta de carritos abandonados mas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2020 Pros Me gusta su facilidad para crear los funnel, su sistema es intuitivo y muy visual (arrastrar y soltar) hemos creado distintas reglas de carrito abandonado de una forma fácil y rápida. Cons Me gustaría que el dashboard y resto de la plataforma estuviera traducida a idioma Español Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Andrea B. Digital Marketing Lead Online Media ### "Interessant software " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 8, 2020 Pros It was easy to implement abandoned carts for my client. Carts Guru's support helped me a lot and drive me to use the software. Cons It could be nice if we can have more feature to design emails. Switched from [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GC Giorgio C. E-commerce Manager Consumer Goods ### "Ready to go on market" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 3, 2020 In overall, this is a useful software that could be used by everybody without any specific knowledge. Customer service is always available to help and suggests tips. I have been using this software for a short time, but so far, it is a positive experience. Pros Carts Guru is a useful software for those who are interested in growing their e-commerce through marketing automation. Easily integrated with Prestashop without any technical skills. It allows connecting with customers by email, SMS and Facebook messenger. It has different tools that allow to achieve specific goals such as browse abandonment, cart abandonment, payment failed, newsletter, and so on. Cons It could be improved the contact tab which doesn't have a specific listing order. Email template editor doesn't allow to get elaborate email customizing for every need. Sometimes, it is slow to upload pages. Reasons for choosing Carts Guru Because it was easy to integrate with my Prestashop eCommerce and customer service helped me a lot to integrate and create new campaigns. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Julio J. P. Programador Computer Networking ### "Gran herramienta para todo tipo de Correos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2020 Muy buena, excelente en todos los aspectos. Pros Carts Guru es una de las mejores herramientas para toda tienda online para automatizar los carritos abandonados, correos de compra, newsletters y un largo etcetera. Con un gran equipo detrás que incluso te enseñarán todos los pasos para crear tus correos. 100% recomendable e imprescindible. Cons Les falta una barra de desplazamiento en algunos navegadores Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AG Albert G. CEO Cosmetics ### "Great software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 2, 2020 They are concerned with meeting the needs of the brand. To this day we continue working to recover the initial ROI that was good. We have not yet found a way to add value to the new and more complete platform. Pros You can automate the recovery of shopping carts after a simple configuration Cons The return on investment was much better before in our case. We have a shopping cart of little value and margin. With the rise in fixed costs for the moment our ROI has decreased. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/153191/Carts-Guru/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.