# Carts Guru Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Carts Guru the right Email Marketing solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153191/Carts-Guru/reviews --- Carts Guru 4.3 (15) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Carts Guru Ease of use 4.1 Customer Service 4.4 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer sales manager Financial Services Used the software for: 1-2 years ### "very happy" March 15, 2019 5.0 great help Pros user friendly , easy to use , everithing we need is there Cons i would like more details and little faster Review Source AG Albert G. CEO Cosmetics Used the software for: 2+ years ### "Great software" June 2, 2020 4.0 They are concerned with meeting the needs of the brand. To this day we continue working to recover the initial ROI that was good. We have not yet found a way to add value to the new and more complete platform. Pros You can automate the recovery of shopping carts after a simple configuration Cons The return on investment was much better before in our case. We have a shopping cart of little value and margin. With the rise in fixed costs for the moment our ROI has decreased. Review Source mS majdi S. owner Health, Wellness and Fitness Used the software for: 2+ years ### "STAY AWAY!!!horrible experience ...tons of bugs and non stop technical issues." March 29, 2023 1.0 horrible Pros We're not recommending this application for many reasons, mostly because of the so so so many nonstop bugs and technical issues over the long time we've been with them, Cons we didn't want to start all over again and build the so many campaigns we built - it was so much work and now we need to start all over again. Review Source GC Giorgio C. E-commerce Manager Consumer Goods Used the software for: Less than 6 months ### "Ready to go on market" July 3, 2020 4.0 In overall, this is a useful software that could be used by everybody without any specific knowledge. Customer service is always available to help and suggests tips. I have been using this software for a short time, but so far, it is a positive experience. Pros Carts Guru is a useful software for those who are interested in growing their e-commerce through marketing automation. Easily integrated with Prestashop without any technical skills. It allows connecting with customers by email, SMS and Facebook messenger. It has different tools that allow to achieve specific goals such as browse abandonment, cart abandonment, payment failed, newsletter, and so on. Cons It could be improved the contact tab which doesn't have a specific listing order. Email template editor doesn't allow to get elaborate email customizing for every need. Sometimes, it is slow to upload pages. Reason for choosing Carts Guru Because it was easy to integrate with my Prestashop eCommerce and customer service helped me a lot to integrate and create new campaigns. Review Source CG Cedric G. CEO Retail Used the software for: 2+ years ### "Perfect software for e marketing" May 27, 2020 5.0 Have been using carts guru for several years and it definitely helped us save thousands of dollars in sales. Pros Carts Guru is the perfect software for emarketing and specifically for cart abandonment. Cons Previous version didn't have the best UX / UI but new version seems promising. Review Source KM Kailey M. Digital Marketing Coordinator Retail Used the software for: 1-2 years ### "Great App, Great Customer Service" May 6, 2020 5.0 It's helping us increase sales and conversion rates! Pros This software is easy to use and very user-friendly. It's simple enough where it doesn't overwhelm you and it helps increase sales! Phenomenal customer service as well, thank you \[SENSITIVE CONTENT HIDDEN\]! Cons Maybe it would be helpful to always have the Carts Guru team assist with setting up more than 3 templates. Review Source HD Heather D. Client Onboarding Coordinator Marketing and Advertising Used the software for: Less than 6 months ### "What a Great Idea!" December 28, 2019 5.0 Pros I really like the fact that Mobincube gives individuals and business owners the ability to create a completely customized app for any need they have. Whether my 16-year old son wants to challenge his entrepreneur skills by developing an app that could potentially make him money, or the small business owner down the street wants to create an app for his customers to easily purchase products and services, Mobincube offers the versatility to cover every need. Additionally, it's SO affordable and user-friendly! Cons I think this is a great place to start when a person is a beginner and wants to learn the basics but I don't see it being a good fit for someone who wants to really "dig deep" and advance their knowledge in the app creating industry. Review Source AB Andréa B. Digital Marketing Lead Online Media Used the software for: Less than 6 months ### "Interessant software " July 8, 2020 4.0 Pros It was easy to implement abandoned carts for my client. Carts Guru's support helped me a lot and drive me to use the software. Cons It could be nice if we can have more feature to design emails. Review Source MC Max C. CMO Marketing and Advertising Used the software for: ### "Easy, Reliable and More Conversions - I'm Happy " November 1, 2016 5.0 Everything is designed specifically to assist you as an ecommerce or marketer manager to drive revenue with ease. It solved a lot of problems for me. Having used a lot of other email software with Magento to trying to convert abandoned carts, I can only say that Carts Guru as a company knows what they're doing and are giving you the tools and knowledge to help you grow your revenue quickly. Cheers Pros Unique multichannel solution Review Source DM Daniel M. E-commerce and Marketing Director Retail Used the software for: Less than 6 months ### "Carts Guru Incredible customer service" July 22, 2020 5.0 Thanks to carts guru I have very good abandoned cart campaigns by mail, messenger and sms. Pros What I loved about the software was the incredible customer service that the team has. Cons At the beginning it isn't too intuitive for the users to learn. Review Source Julio J. P. Programador Computer Networking Used the software for: Less than 6 months ### "Gran herramienta para todo tipo de Correos" June 29, 2020 5.0 Muy buena, excelente en todos los aspectos. Pros Carts Guru es una de las mejores herramientas para toda tienda online para automatizar los carritos abandonados, correos de compra, newsletters y un largo etcetera. Con un gran equipo detrás que incluso te enseñarán todos los pasos para crear tus correos. 100% recomendable e imprescindible. Cons Les falta una barra de desplazamiento en algunos navegadores Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp está más enfocado a las newsletter pero no a los carritos abandonados o permitir personalizar correos de compra. Review Source DM Damien M. Webmaster Textiles Used the software for: 1-2 years ### "Produit nécessaire en webmarketing" July 24, 2020 5.0 Le produit s'intègre parfaitement dans parmi nos outils de webmarketing et permet de récupérer pas mal de paniers abandonnés. Pros Bon retour sur investissement. C'est le plus important pour nous, et cet outil y arrive très bien. Cons Rien à signaler. Bien entendu ce serait encore mieux si on pouvait récupérer encore plus de paniers abandonnés, mais on sait parfaitement que cela dépend en grande partie du bon vouloir du client. Review Source eM eva M. GERANTE Consumer Goods Used the software for: Less than 6 months ### "Carts guru est une arnaque ! " February 25, 2022 1.0 Pros zéro point forts, une arnaque sans nom. ne signez pas leur contrat ou vous serez piéger. Cons Carts guru une arnaque sans nom, je paie 200 par mois pour que tous mes mails arrivent en indésirables. Je payé 34,90€ avec Send in blue et je n'ai jamais eu ce problème ! Aujourd’hui je me retrouve piéger avec un contrat non résiliable sur 6 mois que l'on n'accepte pas de rompre malgré une faute grave. J'ai moi même eme remarquer que mes mails arrivés en indésirables, bien sur leur soit disant suivi ne me la jamais dis. Surtout ne signez pas ce contrat et ne vous fiez pas à leur période d'essaie de 1 semaine ou tout paraît rose. Review Source CP CARLOS P. CEO Retail Used the software for: 6-12 months ### "Carts Gurú no es una herramienta de carritos abandonados mas" July 15, 2020 5.0 Pros Me gusta su facilidad para crear los funnel, su sistema es intuitivo y muy visual (arrastrar y soltar) hemos creado distintas reglas de carrito abandonado de una forma fácil y rápida. Cons Me gustaría que el dashboard y resto de la plataforma estuviera traducida a idioma Español Review Source Marie T. Traffic manager Marketing and Advertising Used the software for: 6-12 months ### "Je recommande cette solution! " July 24, 2020 5.0 Pros J'aime son interface simple et intuitive Cons Quelques beugs d'affichage dans les templates de temps à autres mais rien de grave Review Source Similar Products Featured ## Related categories [Email Marketing](https://www.capterra.com/email-marketing-software/)