# absence.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is absence.io the right Leave Management System solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153192/absence-io/reviews

---

absence.io

4.7 (38)

[View alternatives](https://www.capterra.com/p/153192/absence-io/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of absence.io

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

AB

Anastasia B

Head of OperationsFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Perhaps a bigger company would prefer a more complex tool, but it works great for a startup.“

September 26, 2023

FF

Flóra F

HR ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“I would absolutely recommend this tool to other smaller businesses - really easy to use from admin point of view and many useful reports can be created.“

October 5, 2022

## Showing most helpful reviews

Showing 1-25 of 38 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Emily Anderson S.  
Office & Investor Operations  
  
Used the software for: Less than 6 months

### "Perfect Vacation Tracker for a Small Business"

June 27, 2018

5.0

Vacation tracking, vacation calendar and formal request validation.

Pros

Absence.io finally gives our company a way to track vacation, have a company calendar that shows employees absences and formal request validations within different teams. I love how customizable it is!

Cons

The calendar views take a little time getting used to, but other than that, I have no negative things to say about this software.

Review Source

BH

Ben H.  
Engineering Services Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Loving the software"

August 18, 2016

5.0

We had multiple options to try for a web based holiday management tool. It was the very tidy "Bootstrap-ish" modern layout which pushed absence.io in to the finals, and the pricing that was exactly in budget for our business which pushed it to the top. With software of this quality at this price it allows us to integrate without opposition from accounts. The setup was intuitive and it has features built in for even the most complex of situations (i.e. employee working day contract changes). Technical support is on fire with the speed that they respond so this is also a very positive thing for an already great experience so far.

Pros

The style of interface. The simple iPhone App. The ability to drive requests by "Accept/Decline" emails rather than needing to login. By far, the price which allowed us to progress without considering the competition any further.

Cons

It is currently lacking the ability to manage passive users. We have some members of staff who will not login, and do not have email addresses. These still need to be managed on the software so we needed to make temporary emails for them to add them. This however was not a showstopper for us.

Review Source

LM

L M.  
President  
Telecommunications  
Used the software for: 1-2 years

### "Terrible customer service, stay away"

November 7, 2020

1.0

Pros

It worked well enough for what we needed as we used it for the past few years.

Cons

Customer service is non existent. None of my users can currently sign in as it says our account is temporarily suspended and to contact customer service. We did that and they don't even respond to emails yet gladly keep charging my credit card. Having to file a dispute now, all while employees keep emailing me that they want to book vacation but the tool isn't working, so I have NO idea how much time anyone has left now.

Review Source

JG

Josh G.  
Operations Manager  
Printing  
Used the software for: 1-2 years

### "Time saving product"

March 3, 2017

5.0

Since implementation countless hours have been saved manually tracking and approving absences, as well as informing employees about their remaining leave balances. Now each employee simply logs in and can see everything quickly and easily. At year end we can easily run reports to see what types of absences were used, who is over their allowances, etc.. Overall it's a very useful tool. And as an added bonus, the integration with Slack is fantastic and fairly seamless.

Pros

Multiple leave types that can pool from one total allotment Teams Half Day time off capability

Cons

Needs a start date connection to increased allowances

Review Source

CR

CHRISTOPH R.  
IT Director  
Media Production  
Used the software for: 6-12 months

### "best tool ever"

February 14, 2017

5.0

Normally, the department who want a new tool is happy, everyone else who should use that tools is annoyed. That complete different with Absence. Everyone I happy, since I rolled out Absence at 2 companies. No paper anymore, more transparency, everything with one click. Every software should look like Absence. Perfect UI/UX. I hope Absence will bring more tools (eg. employee management, on/offboarding)

Pros

Normally, the department who want a new tool is happy, everyone else who should use that tools is annoyed. That complete different with Absence. Everyone I happy, since I rolled out Absence at 2 companies. No paper anymore, more transparency, everything with one click. Every software should look like Absence. Perfect UI/UX.

Cons

cheaper

Review Source

JM

Jazzmen M.  
CEO  
Apparel & Fashion  
Used the software for: I used a free trial

### "Perfect tracker"

September 23, 2021

5.0

Pros

I love that I can keep track of my schedule and get reminders of PTO and time off.

Cons

I least like that i don't get every single notification unless i go into the program or mobile app itself.

Review Source

RY

Robert Y.  
Global Development Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Perfect integration with Slack"

February 14, 2017

5.0

We implemented absence because of the integration with Slack, and it really is seamless. We have a small distributed team that rely on the daily notifications in the channel to plan work and communications.

Pros

Direct integration with Slack

Cons

I don't like having to switch language when visiting https://www.absence.io - it always defaults to https://www.absence.io/de/ - would prefer it to be a little more intelligent about my location :)

Review Source

PP

Petre P.  
PM  
Telecommunications  
Used the software for: 1-2 years

### "Chaos no longer exists! :)"

February 15, 2017

5.0

No more paper sheets, no more waiting, the whole situation regarding my colleagues only one click away!

Pros

The whole app! :)

Cons

None yet.

Review Source

VR

Verified Reviewer  
Senior Marketing Manager  
Internet  
Used the software for: Less than 6 months

### "Great functionality for handing absence in the workplace"

August 15, 2019

5.0

Earlier we were using spreadsheets for recording absence, which was very cumbersome. Absence.io makes it much easier.

Pros

I am able to see the complete absence overview of our entire marketing department, when using this software. Makes it easy to plan vacations.

Cons

I haven't experienced any real problems yet.

Review Source

Anton T.  
Product Manager  
Renewables & Environment  
Used the software for: Less than 6 months

### "It has German holidays!"

January 25, 2019

3.0

Pros

It has local German holidays, and it takes it into account automatically

Cons

UI is too twitching, and it doesn't feel solid

Review Source

LK

Leslie K.  
Assistentin der Geschäftsführung  
Construction  
Used the software for: Less than 6 months

### "Einfach, benutzerfreundlich, vielseitig"

March 22, 2023

5.0

Pros

EInfache Handhabung, Übersichtlichkeit und sehr guter Support (reagiert immer schnell)!

Cons

Auswertung von Zeitguthaben als Report nicht möglich

Review Source

Response from absence.io

March 27, 2023

Hallo Leslie, vielen Dank für das tolle Feedback! Viele Grüße, dein absence.io team

PF

Peter F.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great alternative to excel sheets and absence forms"

January 26, 2017

5.0

As we were looking for an alternative to our absence forms and excel sheets we stumbled upon abscence.io as a really sophisticated cloud tool to manage work absences (including medical certificates) and requests for leave. Only thing we are still missing in our HR department are a sufficient cloud based duty roster and time tracking, hopefully coming soon to absence.io

Review Source

HM

Homayoun M.  
Project Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Quietly Helpful for Team Coordination"

June 22, 2025

5.0

At Wipro we used Absence while managing multiple delivery teams across regions. Keeping track of who was on leave used to be inconsistent and occasionally caused overlaps in project planning. After using this tool, the amount of back-and-forth reduced and managers started referencing it before assigning deadlines. It did not fix every issue, but it definitely helped reduce friction in planning and improved overall visibility.

Pros

It made leave tracking feel less like a chore. People stopped asking around about who was off and started checking the system instead. The interface was simple and didn’t interrupt our regular process. For a large team setup like ours, it kept everyone aligned without needing to talk about it constantly.

Cons

The preset leave types didn’t match our internal HR categories so we had to customize them. The reporting feature felt a bit rigid when we tried pulling data across multiple departments. It works, but you have to dig around a bit to get what you want.

Review Source

AB

Anastasia B.  
Head of Operations  
Financial Services  
Used the software for: 2+ years

### "Absence is a simple and minimalistic tool for time tracking"

September 26, 2023

4.0

We have used Absence for many years, and it satisfies the needs of our small company. Perhaps a bigger company would prefer a more complex tool, but it works great for a startup. All you need to do is punch in your hours and select vacation/WFH days in the calendar when needed.

Pros

I like that Absence is very minimalistic and it's easy to navigate around the platform. There's no unnecessary features. You get emails when someone selects you as a substitute or when you need to approve someones vacation. You also get notified when your leave was approved. You can also easily see how many vacation days you have left and check the calendar of other employees.

Cons

Sometimes it can be not very straightforward when it comes to the approval process and selecting substitutes. At least in our case, I wasn't able to select someone who was working from home as my substitute. Also we're for some reason getting the German calendar instead of the Austrian one, but that might be our fault.

Review Source

MM

Marvin M.  
Finance Manager  
Financial Services  
Used the software for: 6-12 months

### "Sehr gutes Tool und großartiger Support"

March 27, 2023

5.0

Pros

Die Lösung von absence.io ist sehr benutzerfreundlich und hat unsere Verwaltung von Abwesenheiten deutlich vereinfacht. Wir hatten uns im Rahmen eines Projekts mehrere Lösungen angesehen. Die benutzerfreundlich von absence.io hat uns sofort überzeugt.Zudem ist der Support großartig und professionell. Es wird sehr schnell geantwortet und immer eine passende Lösung präsentiert.absence.io ist rundum eine gelungene Lösung, welche ständig verbessert wird. Letztens wurde die Möglichkeit einer automatischen Benachrichtigung, wenn das Restkontingent bald verfällt, veröffentlicht. Zudem ist die MS Teams-Integration auch in der Entwicklung.

Cons

Bisher haben wir noch keine Nachteile entdeckt.

Review Source

Response from absence.io

April 3, 2023

Hallo Marvin, vielen Dank für das tolle Feedback! Es freut uns sehr, dass ihr so zufrieden mit absence.io seid und unser Tool euch gut unterstützt. Viele Grüße, dein absence.io team

FF

Flóra F.  
HR Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for smaller companies with a lot of features"

October 5, 2022

5.0

I would absolutely recommend this tool to other smaller businesses - really easy to use from admin point of view and many useful reports can be created. The customer support team is also quick and professional.

Pros

This is a great software for time tracking, vacation requests and reports. You can easily overview the whole company thanks to the very clever platform. Employees like it a lot - easy to use. Your Manager just need to have one click and your request is approved. You can include comments/easily overview your whole absence availability. Customer support is also great and quick.

Cons

Sometimes it is quite complex to modify a request - you need to completely delete the previous one or you need to re-book the existing one. This can be a bit uncomfortable as sometimes only the admin can help. When the year starts, absences can mix up a bit so you need to take care of cross-checking the numbers.

Review Source

DJ

Daniela J.  
Accountant & Purchasing  
Sports  
Used the software for: 1-2 years

### "Einfach und schnelle Benutzung"

May 8, 2023

5.0

Schnelle und unkomplizierte Lösung für kleine Unternehmen.

Pros

Schnelle und einfache Zeiterfassung per Knopfdruck im Browser oder über die App.

Cons

Bei verschiedenen Arbeitszeitmodellen und Teilzeitangestellten sucht man die richtige Einstellung schon etwas länger.Die Urlaubsanpassung am Ende/Übergang des Jahres ist nicht ganz so transparent und einfach einzugeben.

Review Source

Response from absence.io

May 25, 2023

Hallo Daniela, vielen Dank für das offene und konstruktive Feedback! Viele Grüße dein absence.io team

PA

Pat A.  
HRBP  
Pharmaceuticals  
Used the software for: 1-2 years

### "Great System"

April 5, 2023

5.0

I have absolutely no hesitance in fully recommending absence io to other business

Pros

The ease of the implementation and daily use is exceptional the after service from the team is outstanding and queries are answered promptly and with expertise

Cons

some of the configuration when a colleague changes shift working is rime consuming to implement

Reason for choosing absence.io

it met our needs

Review Source

Response from absence.io

April 11, 2023

Hello Pat, thank you so much for the amazing feedback! We are honored to hear that you like our software so much! best wishes, your absence.io team

Roxy K.  
Operations Manager  
Internet  
Used the software for: 1-2 years

### "Good software :)"

October 7, 2017

5.0

Lots of data, easy to use

Pros

Price is right, I like the slack integration and my team finds it useful too, has a great support team that is always friendly and very responsive.

Cons

I'm still waiting for a google cal integration, I have encountered a few annoying bugs but team has always been proactive to fix and that's to be expected from a budding company. Worth the tradeoff

Review Source

Greg E.  
COO  
Internet  
Used the software for: 6-12 months

### "Fraudulent interactions when trying to cancel"

April 23, 2020

4.0

OK until we moved to a new platform and tried to cancel. Always some new thing I had to do including signing up differently (we were using SSO via GSuite accounts) in order to be ALLOWED to cancel. Totally unacceptable and, in my opinion, fraudulent behavior.

Pros

Adequate and cheap if you are European based. Does not accommodate US or multinational policy norms for many leave types or support accruals.

Cons

Interacting with the company. Rigidity in features

Reason for choosing absence.io

pricing mostly

Review Source

ML

Madison L.  
Human Resources  
Consumer Services  
Used the software for: 2+ years

### "It met our needs"

March 14, 2024

3.0

Pros

It was a pretty easy system to use, we liked it.

Cons

The cost ended up becoming a factor. We actually left A.io to pursue a more cost-effective option that met our needs.

Review Source

Response from absence.io

March 20, 2024

Hello Madis, thank you for your honest feedback! We are very sorry to hear that you thought our offering was pricy. May I ask what specific featurs you used, or discovered a better price with the competition for?

Jan C.  
Senior HR Consultant  
Computer Software  
Used the software for: 1-2 years

### "absence.io made our business life much easier"

August 2, 2017

5.0

Pros

Super easy to understand; perfect tool even as a company with ~200 employees and more; slack integration; no more need for an oldschool excel sheet; individual rights management; neat design; customizable settings; web + app usage; google calender integration

Cons

No digital personnel data management. Apparently they're working on additional features so maybe that'll improve.

Review Source

Stephen F.  
Account Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Better Than Keeping Track Yourself"

April 12, 2019

4.0

It was a fine stop-gap software when we were growing as an agency. We eventually had to evolve into a PTO request system that integrated with our payroll system better, but no real complaints about Absence.io. It served us easily and well for about 2 years.

Pros

It was free for I think up to 10 users and it let us go from nothing to a new PTO request system very quickly as our agency grew.

Cons

It's a German software, so some of the calendars and date styles aren't what our team was familiar with, but it's a minor inconvenience for a free solution to what we needed.

Review Source

CB

Christoph B.  
Prokurist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Schlankes und professionelles Tool"

March 27, 2023

5.0

Pros

Einfaches intuitives Tool und web-basiert.Schlanke und transparente Bepreisung.Sehr guter und schneller Kundenservice.On-Boarding wird super gut begleitet.

Cons

Aktuell finde ich hier keine Nachteile..

Review Source

Response from absence.io

April 3, 2023

Hallo Christoph, vielen lieben Dank für das super Feedback! Es freut uns sehr zu hören, dass ihr so zufrieden mit unserem Tool und Service seid. Viele Grüße, dein absence.io team

João Victor G.  
Product Designer  
Financial Services  
Used the software for: 6-12 months

### "Good tool for having visibility of day-offs and vacations across teams"

October 5, 2018

4.0

Pros

The consolidated calendar view shows very easily how my team is planning to take their vacations and helps me decide quick the best dates to either take my own or also to anticipate times with lower resources to plan how to handle them.

Cons

The interface is not so easy to use and it can take a little bit of tweaks to get it up and running for your needs. Also, it lacks integrations with other HR tools that can complement the app.

Review Source

Similar Products

Featured