# Qualityze Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Qualityze Suite Software - reviews, pricing plans, popular comparisons to other Complaint Management products and more.

Source: https://www.capterra.com/p/153199/Qualityze-EQMS-Suite

---

# 

 Qualityze Suite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Qualityze Suite

## What is Qualityze Suite?

Qualityze Complaint Management Software is a cloud-based solution that streamlines the intake, investigation, and resolution of customer complaints. Designed for regulated industries, it ensures structured workflows, complete traceability, and regulatory compliance. The system centralizes complaint records, automates case assignments, and tracks investigations through closure. Integrated workflows connect complaints to nonconformance (NC), CAPA, and risk management processes to ensure timely corrective actions. Real-time dashboards and reporting provide visibility into complaint trends, root causes, and response times. Qualityze helps organizations meet ISO, FDA, and GxP requirements while improving product quality, customer satisfaction, and audit readiness.

## What is Qualityze Suite used for?

[Quality Management](https://www.capterra.com/quality-management-software/)[Document Management](https://www.capterra.com/document-management-software/)[Audit](https://www.capterra.com/audit-software/)

Overall rating

Based on 65 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Qualityze Suite alternatives

[4.4 (111)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (527)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (118)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (112)](https://www.capterra.com/p/136111/ComplianceQuest/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Signature

4.9 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Digitally sign online documents

Document Management

4.8 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Document Storage

5.0 (11)

27.27% of 11 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Quality Control

4.6 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Ensure that quality requirements and standards are met across production processes

Task Management

4.7 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Change Management

5.0 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Track and monitor efficient handling of all changes/transitions

Qualityze Suite 186 features

Define levels of authorization for access to specific files or systems

Set rules for access to expire based on fixed dates, time elapsed, number of views, number of downloads etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Uses AI to condense large amounts of text, audio, or video data into a coherent form

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Assign issues and tasks based on availability or required skills

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Material list of manufacturing parts and associated costs

LMS functionality built-in for content delivery

Scenario-based process that test the validity of business continuity plans and procedures.

Track and manage schedules and meetings via an integrated calendar

Schedule the calibration of instrumentation and maintenance requirements

Create recurring calibration tasks and due dates on a calendar

Track and monitor efficient handling of all changes/transitions

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Record and track all relevant internal and external communications

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Investigate and take action at root cause or error in processes to prevent recurring issues

Create, organize, and assign courses to users

Track customer complaints from initiation through resolution

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Process of gathering, measuring, and analyzing accurate data

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Electronic signing method that validates the authenticity and integrity of a digital document

Interpret, identify and extract specific data points, pattern and insights from documents

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Document Check-in/Check-out

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations

Makes changes to document features such as text, fonts, formatting, etc.

Custom forms to streamline repetitious aspects of a document

Series of processes that a document goes through from creation to archiving

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Develop and maintain plans and procedures to effectively respond to accidents, natural disasters, or workplace incidents

Guidelines for conforming to environmental laws, regulations and requirements

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Administration and control of evidence related to investigations/cases

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Convert files to a different format

Create, save, and store files

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Software for metal fabrication

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Use AI to generate content in the form of text, images, videos, etc.

Management of rules, practices, and processes of a company

Document use of hazardous materials and procedures related to their handling and disposal

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Create, document, and monitor safety policies and procedures in industrial plants and factories

Create checklists and to-do lists that can be marked during inspection

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more

Ensure internal objectives and compliance with policies are met

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Guidelines set by the International Organization for Standardization

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture

Designing course materials to be completed in a sequential order for personalized learning purposes

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Manufacturing execution systems focus on quality control in the production process.

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Identify issues and deviations from specifications

Manage cases of on-the-job injuries and related remedies

Ability of websites, web applications, or mobile applications to function without an active internet connection

Manage risk that occurs from systems failure or inadequate processes

Ability to recognize printed or written text within digital images or scanned documents

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create new policies or alter existing policies

Create, manage, and track policies and procedures within an organization

Predict future data based on historical data sets

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Arrange tasks based on the level of priority or urgency

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Reporting on how each user, task or process has advanced since its initiation

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Ensure that quality requirements and standards are met across production processes

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Ability to record, store, update, and retrieve information

Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards

Timed notification for any upcoming task, deadline, appointment, or activity

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Sample of reports that could be customized as needed or used as is

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track what was updated, who made the changes, compare two revisions, and revert or perform another revision

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Reporting of risks associated with specific actions, events, or entities

Assess and score risks using risk matrices

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Identify and analyse the reasons behind accidents

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Process of scheduling, tracking, and managing employee training programs related to safety and compliance

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Systematic evaluation of the security of a company's overall security system and situation

Manage and control the security aspects of an organization's digital assets, resources, and operations

Track work performed and resources used for past customers, sites, or assets

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Statistical methods to assist with and maintain quality control of processes

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Qualify, select, and monitor supply chain partners

Manage the planning and execution of supply chain activities

Gauge satisfaction and receive information for improvement and success

Manage and monitor compliance with government regulations on environmental standards

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Create tools to measure student retention of learning material and lessons

Set up connections to third-party platforms to improve business processes

Track and document the history, application, or location of an item or activity

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Track employee/learner's progression through training programs

Review data from past periods to reveal recurring tendencies and predict future performance

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

The process of cross-checking new versions with previous copies to identify changes

Track revisions and updates made to files and navigate between different versions

Classes/sessions accessible via web browser of built-in video conferencing

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.9 (65)

4.9

Based on 65 reviews

## Pricing

Value for money

4.8 (55)

### Starting price

Free trial  
available

Value for money

4.8 (55)

4.8

Based on 55 reviews

## Integrations

[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (59)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (59)

4.9

Based on 59 reviews

## User reviews

Overall rating

4.9

Based on 65 reviews

Filter by rating

5(61)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CJ

Christo J.

auditor

Accounting

### "Qualityze Suite"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 4, 2026

If they accept and improve the above cons that i mentioned they become more powerful software for the users.

Pros

As I'am just a beginner user of Qualityze suite, i felt while using it is that the integration is great so it is helpful for me to learn easily. as an example ,It works just as well for a 50-person startup as it does for a global enterprise. I will praise the company for there Qualityze implementation team for being highly responsive and helping with custom configurations.

Cons

The cons that i felt to improve is so feature-rich and "enterprise-grade," the initial setup can be overwhelming for teams moving away from simple spreadsheets. Unlike some smaller software options, they typically do not offer a "self-serve" free trial; you usually have to go through a sales demo first.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

tabbatha w.

Representative

Telecommunications

### "Qualityze suites experience "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 12, 2025

I had an overall good experience and would highly reccomened to others to use or look into it. Its a really great product

Pros

Its preety decent to learn to use i would encourage others to use as well really great software to use

Cons

Sometimes hwen uodates are made it changes things so it nakes ut a lillter harder for me personally to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Carra-Danielle G.

Admin

Oil & Energy

### "Qualityze is quality "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 12, 2025

Qualityze Suite is a great change management application. Review and approval processes make sure current documents are available, making it very efficient. E-signatures are also a great benefit.

Pros

Qualityze Suite amazing for streamlining document review processes. the efficiency is also very noteworthy.

Cons

I believe the price is high on this application and so we went with something that didn't cost as much and still offered the same.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RV

Rania V.

Owner

Accounting

### "Amazing features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2025

Pros

Qualityze Suite has helped my business become more productive. It's a great management software that really takes our service to the next level.

Cons

It was hard initially understanding what this software can do to help my business, but once I felt like I got a good understanding of it, I've been happy ever since.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JW

Joshua W.

Plumbing

Construction

### "Really good "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

August 18, 2025

Really good out Really good people Good quality Pass working network and everything Nothing freezes Try it out

Pros

Best value for your money Easy to use This document management It's a great app to use for file sharing

Cons

Really poor Customer service They do work with you they collaborate with you Just need some work To make better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 20, 2025

Thank you for sharing your experience with us. We’re glad to hear you find our solution easy to use, a great value, and reliable for document management and file sharing. We also appreciate your recognition of our team and the platform’s performance. At the same time, we take your feedback on customer service and collaboration features seriously. Improving these areas is a key priority for us, and your input helps guide our efforts. We are committed to delivering an even better experience moving forward, and we look forward to continuing to support your needs.

CM

Chiara M.

QA Manager

Pharmaceuticals

### "Qualityze Supplier Quality Management Software implementation and experience."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 24, 2025

Pros

Working with Qualityze on the implementation of the Supplier Quality Management Software has been an extremely positive experience. The team demonstrated strong expertise, responsiveness, and a clear understanding of our specific needs, supporting us throughout every phase of the project with great professionalism. Thanks to the user-friendly platform, we successfully digitalized and streamlined our supplier management process, enhancing traceability, compliance, and operational efficiency. We are highly satisfied with both the outcome and the collaboration, which marked a significant step forward in our digitalization and continuous improvement journey. Thank you Qualityze for working with us and making this happen.

Cons

Nothing at this point of time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IM

imed m.

vendedor

Food & Beverages

### "Qualityze Suite"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 12, 2025

A Qualityze, fornecedora de soluções de última geração com tecnologia de IA, pode contribuir para o seu mundo de gestão de qualidade e segurança

Pros

A Qualityze oferece a combinação perfeita de ferramentas avançadas e parceiros experientes para transformar seus desafios únicos em oportunidades

Cons

padrões. Essas soluções oferecem às organizações funcionalidades prontas para uso para otimizar os esforços de conformidade, aumentar a eficiência e manter um alto nível de qualidade em suas operações

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

manager

Accounting

### "keep the deadline by automating things"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 24, 2025

Introducing this electronic quality control system made it easy to handle complex tasks. Thanks to the detailed training, we didn't experience any difficulties in the installation process.

Pros

I am using the document management and NC/CAPA modules well. We can keep the deadline by automating things that have not been automated so far.

Cons

It took some time to generate the report, but I'm still very satisfied with the overall use. It's an app I'm looking forward to seeing more development.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

John M.

Director RA QA

Medical Devices

### "Qualityze for the Medical Device Industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2025

After researching multiple Electronic Quality Management Systems and trialing several, we chose Qualityze. The sales staff were very helpful with choosing the modules that we chose. The support staff made integration quick and easy, and the continuing support has been very helpful with solutions. Qualityze has allowed us to streamline our Quality Management Systems, and we look forward to adding more modules in the future. I would definitely recommend Qualityze for the value and service.

Cons

No issues so far.

Switched from

[Veeva QualityOne EQMS](https://www.capterra.com/p/178567/Vault-Quality-Suite/)

Ease of use and cost....................

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Alexandru T.

Project Quality Manager

Business Supplies and Equipment

### "Enhanced the implement corrective action traceability"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2025

Pros

I liked the change management aspect of Spiroof to avoid failure to update the different processes in place. I could easily match quality events to training record and confirm compliance after the change. This allowed for more operational flexibility and the ability to adjust the workflows more to our internal SOPs.

Cons

The first one was absence of automatic generation of trend graphics for repeated inconsistencies. Although it was an okay situation in terms of data access, I had to apply other tools to make a proper trending for the reviews based on quarters.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/reviews/)

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Popular comparisons

[MasterControl Quality Excellence vs Qualityze Suite](https://www.capterra.com/compare/148577-153199/MasterControl-vs-Qualityze-EQMS-Suite) 

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