Duo Security

Duo Security

4.5 / 5 15 reviews

Who Uses This Software?

We serve businesses of all sizes (SMB, MM, Enterprise) on a global scale. With customers in healthcare, legal, finance, tech, government, and education, Duo provides security to all market segments.


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month/user
  • Pricing Details
    https://duo.com/pricing
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Duo Security
  • duo.com/
  • Founded 2010
  • United States

About Duo Security

Our mission is to protect your mission. Duo Security makes security painless, so you can focus on what's important. Our scalable, cloud-based Trusted Access platform addresses security threats before they become a problem. Duo's two-factor authentication solution is frictionless to use, easy to deploy and requires no extra hardware to install. Manage all of your users with one centralized authentication dashboard, and create custom policies to enforce authentication for certain user groups.


Duo Security Features

  • Biometric
  • Credential Management
  • Knowledge-Based Authentication
  • Mobile Authentication
  • Multifactor Authentication
  • Out-of-Band Authentication
  • Policy Management
  • Self Service Portal
  • Single Sign On
  • Social Sign On
  • Credential Management
  • Multifactor Authentication
  • Password Generator
  • Password Reset
  • Password Synchronization
  • Single Sign On
  • User Management

Duo Security Reviews Recently Reviewed!


easy to authinicate who you are

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked the fact that you are able to authinicate in a two step process, this gives more security to the clients as well.

Cons: I had to go to the administrator to send me a reactivation link because I quit receiving push notifications. I wish the company would have enabled the self service portal,as I would have been able to resolved the issue on my own.

Overall: the benefits that I got through this software was feeling more secure in the work environment, this is assurance that the client is using the appropriate security that is needed.

Effective Multi Factor Authenticator

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to add an account and link services. Seems to have API and integrations for a lot of services that are popular.

Cons: I dont have any major complaints. The UI is simple yet effective and for what it does, it does it well. No complaints.

Overall: Effective MFA solution for services that we are required to use MFA for.

Duo is slightly inconvenient but does the trick in a pinch

Apr 24, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: We don't use Duo for our own purposes. We have several clients that use it, and therefore we have to also use it. So, for us, it's just an extra step that can sometimes be frustrating if the right people don't have access (i.e. I receive a push and I need to approve it for someone else, but I don't have my phone on me so they aren't able to log in).

Cons: It's a bit difficult to set up and get going. Adding users can be complicated depending on how the individual accounts are configured.

Best option for website security, would definitely recommend.

Apr 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We go to Duo after Clef closed shop - Clef was ridiculously easy to use. After trying three other options (dismal failures) we hit on Duo and it has been perfect since. It works fast every time and has good supporting documentation available online. Authentication options are all good and they are all fast, pretty much instantaneous. Duo is well worth it for the peace of mind knowing the website has this layer of security in place.

Cons: Some difficulty getting re-set when I upgraded my phone; followed the simple instructions and had to do it all over a couple of times before it finally "took". Could have just been me, I wouldn't consider this as a real con, more likely user error.

Great two factor authentication provider

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Duo integrates out of the box with a lot of SaaS systems, and it is easy to set up for users. For unsupported SaaS, or in house apps, it possible to set up a lightweight agent running locally on your network that will extend 2fa functionality to unsupported systems. This agent is easy to set up.

Cons: Onboarding users onto the platform in bulk is a bit of a challenge. I wish there was more instructional resources for introducing the product to the company. Sometimes the app freezes when the user is expecting a push, and therefore they are unable to complete the 2fa process.

Secure and reliable authentication tool

Mar 22, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support

Pros: ZWorks on all platforms: iOS, Drois, Windows, Blackberry. Keeps your accounts safe with this single tap authorization app.

Cons: Found that the 'remember me for 30 days" option doesn't always work esp on Windows devices. At times it can be a lag in the time the push notification arrives.

Due is a great security tool.

Mar 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: What I like most about Duo is how it gives you options for your security checks. If I forget my phone or don't have my laptop I am still able to a different option.

Cons: What I like least about this software is that I actually have to use it. It is a great tool and works fine but it makes logging in an inconvenience.

We use this tool for 2-factor authentication purposes.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The software is easy to use for endusers via the app. It supports fingerprint authentication. It integrates quickly with a on-perm and SaaS solutions.

Cons: The initial setup for endusers can be a bit cumbersome for other platforms than iOS and Android.

This app is extremely easy to use and very simple.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My university uses this for extra security for its students and faculty. It provides affirmation from the user before the website displays sensitive information to the viewer. It's very clear to understand and states directly to the user what is taking place.

Capterra-loader

Duo is annoying to use but I see the value in it

Jan 12, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I know the services Duo is protecting are actually being protected and nobody is going to be logging into my accounts. I like how you can click on the SAVE FOR 30 DAYS button on a specific device so you don't have to get permission every time.

Cons: I get my Duo security access on my phone which is nice because I have my phone with me most of the time. However, on a few occasion I haven't had my phone with me and then I'm not able to log into my stuff. ANNOYING!

Works ok, but I like Google Authenticator better

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It gets the job done whenever I have to log in to one of several services. In comparison to other authentication services, this is pretty decent- not the best, not the worst.

Cons: It works , but the design of the mobile app is not really modern. It also does not look like a native iOS app, but rather like a custom-made product, in a negative way.

Duo is very good application of two way authentication

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to install on cellphone.
Very user friendly.
Easy to operate and really smart and effective way of two way authentication.
Duo Security, additional accounts can be added and managed simultaneously. Adding accounts is also easy, simply point the device at the generated QR code.
Authentication occurs right away you don't have to wait for more than 1 sec.

Cons: Fingerprint feature can be added as a good security feature.
If you switch your cellphone and download Duo application again it will again require re-activation.

Great security tool for a large, corporate company!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have a lot of security restraints within our company so Duo makes it easy to work remotely. They have an app that lets you get a secure code to login on your computer in order to get access to all the files without a security breach.

Cons: Besides the manual set up, there aren't any cons that would make our company switch to a different security software.

Overall: Our whole marketing team has gained the benefit of working remotely due to this trustworthy security software.

Best thing I ever did for securing my website

Oct 14, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Security Features, Ease of Use, Apps

Cons: Their website is not easy to use because there are so many features available, which might be overwhelming to someone not familiar with it

Overall: Ever since I've started using DuoSecurity to access my website admin interface, I haven't had any breaches in security and I feel safer knowing that hackers can't access my website easily.

I've been using DuoSecurity for several years now and offer it as part of my Security Packages when I launch a client's website, because it's a quick setup and for ease of mind.

I use an app on my iPhone that sends me a notification when I go to log in to my site, allowing me to "Approve" or "Disapprove" access to the site's admin interface easily. I also use it to access other accounts online that allow for a Code to be entered, giving me that piece of mind that my personal information is secure.

Highly recommended!

Recommendations to other buyers: None.

Nov 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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