VAIRKKO Technologies

VAIRKKO Suite


4.5 / 5
99 reviews

Who Uses This Software?

VAIRKKO helps organizations better lead their team & manage their operations. VAIRKKO has been successfully used by; Public Safety, Healthcare, Technology, Construction, Education & other industries.


Average Ratings

99 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month/user
  • Pricing Details
    System is a-la-carte allowing you to choose which products fit your needs.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • VAIRKKO Technologies
  • www.vairkko.com
  • Founded 2009
  • United States

About VAIRKKO Suite

Provides the fastest & easiest way to manage your workforce & operations from a unified, cloud based & intelligent platform. Clouds can be purchased a la carte or combined to form an enterprise wide system. With many platforms to choose from - Certification Tracking, LMS, and HRIS - there is a solution for businesses of any size to help better manage your workforce.


VAIRKKO Suite Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Automated Scheduling
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • eCommerce
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

VAIRKKO Suite Reviews Recently Reviewed!


VAIRKKO Helps STC Maintain 98+% Current Training!

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: VAIRKKO is easy to access and use, and helps employees take ownership of their training. Customer service is easy to talk to and promptly addresses issues or concerns.

Promotes a highly visible Safety and Training atmosphere in the workplace.

Cons: 1. The top complaint from end users is the login/password. Looking forward to a Single Sign-On!

2. End users would like to be able to click a link in the expiry email to enter VAIRKKO and complete the specific online training needed.

3. The Certification Cloud dashboard provides great information, but would like to see drill-down into graphs and better Report Card history for each department location, etc.

Overall: VAIRKKO and I took on the STC training program in 2016, and it has been a successful journey. We have exceeded our Safety & Training goals, and VAIRKKO is featured during business audits and presentations, as the tool STC uses to facilitate better than 98% training currency!

Proud to partner with this company!

Vendor Response

by VAIRKKO Technologies on January 22, 2019

Hi Maria,

Thank you so much for your kind words and evaluation of the VAIRKKO platform! We are thrilled to partner with your organization and are pleased to hear about all the wonderful things you have been able to accomplish with the aid of VAIRKKO.

Your concerns have also been heard and will be addressed by our development team! They are great ideas. If you would like to submit them to our support team - that would be welcome.

Thank you again for your feedback and for being a valued VAIRKKO customer.

Vairkko is Great!

Jan 18, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It takes a while to understand how to use the software; not the most user friendly, but once you get the hang of it its a good package.

Cons: 1) When you are composing a message, there is no indication that you've timed out and as a result you lose the entire message while you were in process of composing it. This is very frustrating. You should be able to start writing a message, and not get timed out at all. An option is to compose it in another software first, then copy and paste into Vairkko, but that's frustrating.

2) It is not always intuitive to use. For example, There are times when I thought that I deleted terminated employees from the system and then found out that they were still active. I do not find the information/instructions easy to understand always. It needs to be in more layman terms.

Overall: Great time and attendance system. Good for communications once you figure out how to use it. But not always user friendly and can be frustrating especially when losing memos that you've taken time to construct and then they disappear.

Vendor Response

by VAIRKKO Technologies on January 22, 2019

Hi Wendy,

Thank you for the time you took to leave a review - your feedback is very helpful and constructive, it has been passed on to the development team.

If you find yourself continuing to run into some of these roadblocks in the future, please feel free to reach out to our support team, as they would be happy to assist in any way!

Thank you for being a valued customer, Wendy, and for all the helpful feedback!

VAIRKKO Training Tracking

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: VAIRKKO is very customizable. We have been able to adapt the features to serve our training tracking needs. I would highly recommend this software to any company that has complicated tracking needs.

Cons: The only thing that is lacking to fit our needs is the ability to set "due dates" for training to be completed. We would like the ability to set due dates for certifications to be completed and track that the deadlines are met.

Overall: We are using VAIRKKO to track over 1,000 different certifications for over 250 employees. This has replaced excel spreadsheets that we used before VAIRKKO. The roadmap and reporting features are fantastic!

Vendor Response

by VAIRKKO Technologies on January 16, 2019

Hello Judy,

Thank you so much for the time you took to review the VAIRKKO platform! We appreciate it. VAIRKKO is certainly customizable and we do what we can to work with our clients to make the software work for them the best we can. We have submitted a ticket to our development team about the "due dates" field and a customer success manager should be reaching out shortly with some follow up.

We are so happy to hear that your organization is able to track so much for so many people and rid yourself of excel! Thanks again for all your feedback and for being a valued VAIRKKO customer.

The idea of what it is supposed to do is great but we can't get it to do everything yet

Jun 21, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That we can have a user's certification documentation in one place.

The user can upload or download their own documentation.

The user can download other documents that I store in the system for them to access.

The user can easily see what is required to complete their certification

Cons: Is specific to another industry and getting some tweaks to where it would work for us has been a challenge to have implemented.

Tickets are slow to be resolved

When I run reports on a certification status it shows the wrong % complete because it factors in all the variables (for example if a person has to complete only one of 5 choices it factors a percentage based on 5 items verses 1 item)

I can't control the time frame of when a certification expires. For example one of my certifications everyone expires at the same time and they all have to have 30 CE's in a 2 year period. I wish I could control that in the software.

Overall: central place for everyone to store and retrieve certificates

Vendor Response

by VAIRKKO Technologies on July 25, 2018

Thank you for your review of the VAIRKKO Suite. We are happy to hear that it is providing a central storage unit for your certifications and other documents, as this is one of the main benefits of using the Certification Cloud! It also sounds like you have some things that we would be happy to discuss further - either to come up with a new solution or even create a new report to run the way that you wish. We have recently implemented new team members that are dedicated to client success. Please reach out to the support team to get connected with one of these team members and we would love to help solve any outstanding issues you have been running into.

7/25/18 - We wanted to follow back up to let you know that the reports for certification status have been updated as well as the Bulk Editor function within the Certification Cloud that allows you to mass update expiration dates for multiple employees. We hope this helps!

Thank you for being a valued VAIRKKO customer!

Perfect for ems

Jan 11, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The UI and user end capabilities. I like that I could use it as if I were working at a real company but in reality I work for a small EMS agency.

Cons: I do not like that the time clock is now a program that you have to open and there appears to be no exit button. So every time we have to exit the time clock we have to press alt F4

Overall: I have only been using it as an employee for approximately three years and I have been satisfied with it. If I were in administrator for a different EMS agency I would highly recommend it

Vendor Response

by VAIRKKO Technologies on January 15, 2019

Hello Ryan,

Thank you for your review! We do work with both small and large companies and work very hard to make the software work in both situations! We're glad you have found value in that. We are taking your feedback to the team about the time clock capabilities - but if you would leave a comment on the page you are experiencing difficulties with using the "lightbulb" feature in the lower right hand corner - that would be appreciated!

Thank you again for your feedback and for being a valued VAIRKKO customer. We look forward to your continued use of the platform.

it is easy to use.

Jun 15, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: What I like most about the program is that it is user friendly. My users are field techs, who need that ease to quickly fulfill requests.

Cons: What I like least is that it is difficult to get ahold of someone to help with upgrade/enhancements.

Vendor Response

by VAIRKKO Technologies on June 19, 2018

Hi Natalie,

Thank you for your time reviewing the VAIRKKO Suite. We are happy to hear you find the system easy to use on both the admin and user side. We strive to make every improvement and feature as easy to use as possible. We apologize that it has been difficult to get ahold of a team member to help with upgrades and enhancements. Just recently the upgrades your team had requested were released into the system and we are happy to hear any feedback you have regarding those! We have also added Client Advocates to our team, not only should you have access to our support team and knowledgebase articles, but now also someone that can assist with any questions, aid with platform help, and even help with and requests you may have by directing those to the proper channel. We will have a team member reach out to you shortly to provide additional help where needed. Thank you again for the time you took to review the system, we take your feedback seriously and it only helps us improve!

One suite does it all

Jan 14, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Able to utilize one software for a multitude of projects, easy reporting, customizable, customer service-fast response and friendly

Cons: No manual or how to guide to provide step by step direction for new build

Overall: Problems-tracking attendance, behavioral tracking, vehicle maintenance

Solutions-the same as above and the customizable dashboards put everything at your fingertips.

Vendor Response

by VAIRKKO Technologies on January 15, 2019

Hi Belinda,

Thank you so much for your review of the VAIRKKO platform. It is wonderful to hear that you find the software so functional and have been able to use it for many different projects. We have been working on a better way to provide step by step directions for the use of the platform and we hope that you find it satisfactory! Please reach out to our support team so they can send you a link or provide any additional help that is needed.

Thank you again for your review and for being a valued VAIRKKO customer. We look forward to your continued use with the platform.

Vairkko review

Jan 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lot of features we can utilize. Has streamlined a lot of our processes.

Cons: Have not found anything we can't work around or has been handled by customer support.

Overall: We are moving to paperless system, Vairkko has helped with this. We are able to track training and education, track vehicle maintenance and several other aspects of our daily operations.

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Jeremy,

Thank you so much for the time you spent leaving a thoughtful review of the VAIRKKO platform. We love to hear that you are finding value in the many features VAIRKKO has to offer but also that it is helping to streamline processes for your organization AND helping you become paperless. That is one of the visions we have for each of the clients that we work with! Be on the look out for a few new features that will be released this year to help with going paperless.

Thanks again for being a valued customer of VAIRKKO and we look forward to continuing to work together.

Amazing customer service

Jan 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using this software for over a year now. And the best thing about it is if you need things changed to make things easier or more efficient they are very quick to make all the changes needed.

Cons: I cannot tell you what I like least obout this program I have had nothing but positive outcomes with every trouble ticket I put in to have things changed around.

Overall: I use this software to track over 600 employees with over 50 different job descriptions. Provide CBT training as well as ILE. This program is an all in one program from a training standpoint. We are also going to start tracking CARMA's for our 3 ISO certifications.

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Wow, David, thank you so much for your overwhelmingly positive feedback. We love our clients and certainly love to hear when they enjoy our product. We do make every possible effort to help our clients use the system that they want to, and we're glad that you have found value from our awesome dev team and customer service team.

Thank you again for the wonderful feedback and we are looking forward to our continued work together.

Vairkko Suite

Jan 25, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It flows well, is easy to use, takes little training or time for new staff to learn. Their are also multiple ways for administrators to accomplish tasks and retrieve and view data.

Cons: I have used several pieces of software like this in my career and am currently in the middle of my organizations rank structure and supervise other employees. I have found this to be the best and I cannot think of any major problems.

Overall: Excellent software.

Vendor Response

by VAIRKKO Technologies on January 28, 2019

Hi Brandon,

Thank you for the time you took to give the VAIRKKO suite a review! We are so pleased to hear that the platform has been easy for you to use, as well as your employees. It is a high compliment that you find us to be one of the best when comparing to other software solutions you have used.

Thank you, again, for your review. We look forward to your continued use of the platform!

Vairkko for EMS

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the software because it's easy for my company to use to keep everyone up to date on important notifications. It is also great for scheduling and seeing who's working and what shifts need to be covered.

Cons: I do not like that there isn't an app for it. Just a mobile page that you always have to continue to log into.

Overall: In the EMS field this is a great opportunity for all of us to stay linked in together. We can review new and old notes regarding policy and procedure.

Vendor Response

by VAIRKKO Technologies on January 15, 2019

Hi Karla,

Thank you for the time you took to leave a thoughtful review of the VAIRKKO platform. We are happy to hear that the system is easy to use and is helping your company stay in the know.

Thank you again for the feedback and for being a valued VAIRKKO customer. We look forward to your continued use of the platform.

Capterra loader

Honest review

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and accessibility. I like the way it has the reminders setup as well as the ease for schedule browsing.

Cons: How you can't submit your availability for multiple days without clicking on each days and then changing it manually.

Overall: So far I am enjoying it.

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Danilo,

Thanks for the time you took to submit an honest review. We appreciate it as these reviews help us continue to provide the best service and product for our clients.

Your suggestion sounds like a good idea - please submit it either via that "light bulb" in the lower right hand of your screen within the platform or send a ticket to our support team, we would be happy to look into this for you!

Thank you again for your review and for being a valued VAIRKKO customer. We look forward to continuing to work with you!

Vairrko

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The mobile accessibility of the suite works out best for our employees.

Cons: I've asked abo out adding comments block to the email that is sent as an employee is scheduled, but that has yet to happen.

Overall: We use the suite to manage schedules for classes and general hr documentation for payroll.

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Samuel,

Thank you so much for the time you spent leaving a review for the VAIRKKO suite. We appreciate your thoughtfulness and the feedback that we have received to continue improving the system - like the comments block for emails. We have received your request and are looking into ways that we can potentially incorporate this for everyone's benefit.

Thank you again for your feedback and for being a valued customer of VAIRKKO. We look forward to continuing our work together.

Bulky and Overbuilt for our needs, with terrible customer service

Aug 23, 2018
1/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: We had hoped it would solve a problem we were having with credentialing. We wanted to track our drivers' credentialing documents. In theory, it would have done this. We are not sure how well it would have worked. It seems they wiped our data out of the system, and I didn't realize this until one of my drivers told me he had to get his DL renewed because it was expiring in a few days. We are paying for the system to alert us of this type of issue.

Cons: I had bookmark links just to find where I had to go. It is not user friendly, unless you are spending hours in the system getting to learn the pathways to find different areas.

The set up process is cumbersome, and the training requirements are burdensome. However, for how overbuilt and confusing the software is, I can understand the heavy emphasis on mandatory training.

We never found out if the system really worked, as it looks like our data was taken out of the system by Vairkko, and they won't let us out of our contract, which was supposed to be month-to-month, but the sales guy sent an annual instead. And they said since it was signed, we had to fulfill it.

Overall: Overwhelmingly disappointed. We wanted a simple solution, and to be fair, this is not a simple system. It is incredibly complex, and overbuilt for what we needed. It may be great for someone else.

The sign up and mandatory training was too much for me. I think it was 2 hours of training before I could use my account, then another 2 sessions of 90 minutes each, which I did not have the time for. I just wanted a simple solution to my problem, and instead was given a tutorial on an overbuilt product. And I will say, without the 2+ hours of training I completed, I would not have been able to figure out the software.

My interactions with the company itself were even more disappointing. We asked for a month-to-month package for just credential tracking. However, against our will, the contract stated it was an annual contract, but the sales person said not to worry about that and just cancel it in 30 days; also there was an add-on costfor an additional 10 hrs training that we did not want nor use.

On day 31 or 32, because I run a company, I asked to be released from my annual contract and go back to month-to-month. I was told that I had passed the 30 day mark, and now had to complete the entire contract, even though I wanted a month-to-month to begin with and they sent over the contract with the wrong details, and we never used the additional training, but were made to pay for it. It was incredibly unethical and unprofessional the way it was handled.

Vendor Response

by VAIRKKO Technologies on August 24, 2018

We are sorry to hear that your time with VAIRKKO has been frustrating. We strive to work with each one of our clients to ensure they have a positive experience with our product - our billing department worked to find a mutually agreeable solution to account for the training fee, which you had decided to continue paying for.

For the notifications feature, this needs to be manually turned on - we do this to protect new companies so their employees don't receive notification emails upon data import. We looked in your system, the notification feature is turned off. We would be happy to show you how to turn it on.

As for your system data, what has been imported is still in the system as of 8/24, the morning of this response. We will be reaching out to walk through the system with you so hopefully we are able to resolve some of the issues you speak to in this review. We are sorry this has been a frustrating experience and we are committed to working with you, if you are willing.

VAIRKKO Feedback

Jan 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease with which you can navigate through the program as well as finding those items you are seeking.

Cons: There is very little I dislike about this software. If I had to give one example, I would say when you are within a page it is sometimes difficult to find the right subpage to find what you are trying to open. Quick navigation prevents aggravation trying to find a "hidden" page.

Overall: Easy to find and track assigned training, licenses, and other information. The system seems to have an intelligent design.

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Paul,

Thank you so much for the thoughtfulness you put into your review and the helpful feedback! We would love to hear more about some of these "hidden pages" - a great way to point them out in the platform is through using the "light bulb" feature in the bottom right hand corner of the page. This way we can ensure that the hidden pages are a little bit easier to find moving forward!

Thanks again for the review, we are looking forward to uncovering those hidden pages and are happy you otherwise find the system easy to navigate! Thanks for being a valued customer of VAIRKKO and we appreciate your continued use of the platform.

vairkko review

Jan 24, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I makes administration of multiple tasks easier as it is all in one program

Cons: At times it requires duplication of entries of the same documentation. When you enter a call out on the schedule it does not make an attendance event you must enter it seperately

Overall: good

Vendor Response

by VAIRKKO Technologies on January 25, 2019

Hi Johnny,

Thank you for taking the time to review the VAIRKKO platform. We're happy to hear that you have found it makes your job easier and has lots of features and functionality built into one application.

We would love to hear more about the duplication of entries, if you run into this problem again - please send a screenshot over to our support team so we are able to diagnose what is going on!

Thank you again for your review and for being a valued VAIRKKO customer.

Vairkko EMS data management program

Jan 20, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to quickly and efficiently manage education, scheduling, communications in a governmental EMS agency

Cons: 'that is locks up occasionally during the process, requiring a hot reboot to return to the program. No data has been lost thus far.

Overall: Very positive

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Charles,

Thank you for your review of the system. We are happy to hear that you have found that platform efficient in many aspects: education, scheduling, and communications. That is awesome!

We would love to hear more about the "locking up" you are referring to. If you could please reach out to support, we would greatly appreciate further insight so we can address this!

Thank you for being a valued customer and the time you took to leave feedback.

Vairkko

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to keep everything under one umbrella.

Cons: Some of the reports aren't as easy to obtain.

Overall: Ease of use for scheduling and payroll management. Also able to use fleet management. With all of these in one subsystem.

Vendor Response

by VAIRKKO Technologies on January 28, 2019

Hi Stephen,

Thanks for leaving us a review! The VAIRKKO platform is definitely nice for having everything in one place. We would love to hear more about the reports that are not easy to obtain. If you find yourself running into this again, either use the "lightbulb" feature in the lower right hand corner or reach out to our support team to let them know some details. We would really like to address this problem!

Thank you again for the insightful feedback and for being a valued VAIRKKO customer!

Capterra loader

Toolkit Review

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use and all of the combined functionality offered. I can keep track of certifications and my work schedule, with ease.

Cons: I have not found anything with the software that is negative. Perhaps offer a smartphone app?

Overall: Overall experience has been fantastic through the years. Keep up the good work!

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi David,

Thank you for your review of the VAIRKKO platform. We are happy to hear that you are getting so much use out of the platform and that it offers a one-stop shop for many of your organizations needs - from tracking certifications to viewing your work schedule.

Thank you again for your review of the VAIRKKO platform and for being a valued customer!

simplicity

Jan 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: its easy to use for our business and pretty user friendly.

Cons: some screens would take longer times to load, maintenance issues in the beginning and inability to "sign" my signature on a smart phone still.

Overall: it has been welcoming, good program that seems to work.

Vendor Response

by VAIRKKO Technologies on January 15, 2019

Hello,

Thank you for the time you took to review the VAIRKKO platform. We are happy to hear that you have found the system easy to use and user friendly. We have just released the Signature system into the platform - so check with your organization to see if this would be a good fit.

Thank you again for your feedback and for being a valued customer. We look forward to your continued use with the platform.

Vairkko (formerly emstoolkit)

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ability to put in availability and the ability to see all of our available spots that need to be filled.

Cons: I dont like the fact that the name changed so abruptly. One day it was emstoolkit, and the next it was vairkko.

Overall: I have had nothing but good experiences with Vairkko.

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Matthew,

Thank you for your review of the VAIRKKO platform! We are pleased to hear that you have found value in the tools for your organization.

We will do better in the future to address company changes - although, we plan to stay VAIRKKO for a long time :)

We hope to keep the good experiences up for you and thank you for being a valued customer.

Great employee scheduling and management system

Jan 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that you can keep track of just about anything and run reports on the information that is entered into the system. Making schedule changes is simple and easy to use.

Cons: I find it confusing at times making documents. That part is not as easy to use as the rest of the program.

Overall: Overall it is a great program and I would recommend and have in fact recommended it to other services.

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Patricia!

The highest compliment that can be paid to VAIRKKO is for you to recommend us to others - so thank you!! We are pleased to hear that you enjoy the scheduling and reporting aspects of our platform.

If you have any suggestions on making documents, please feel free to submit your ideas using the "light bulb" feature in the lower right hand corner of your screen. We love to hear ideas!

Thank you for being a valued customer!

Review for V

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of the options that we have to do reports

Cons: It was hard navigating the admin side on 2.0

Overall: Great employee benefits

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi Kristy,

Thank you for your review of the VAIRKKO platform. We hope that you have found the admin side easier to navigate after the big switch to the new platform and upgrades that have happened since.

If you have any specific feedback on a certain page in the platform, feel free to use the "light bulb" feature in the lower right hand corner to make suggestions on how we can continue to improve your experience with the platform.

Thank you again for your review and for being a valued VAIRKKO customer.

One of a Kind..

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The software allows me to check my scheduling as well as having all the necessary forms that I need to run my job every day, from the time I start to the time I end my day. The software updates and looks great and functions even better.

Cons: I cannot think of anything that would not help me get my job done or slow me down.

Overall: I love Vairkko as a platform where I can check my scheduling, get all my necessary forms for work online, and also get in contact with my company all in one software. The most one-of-a-kind software I have been using for about a year. Everything I need is in one place.

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi there!

Thank you so much for the time you took to review the VAIRKKO platform. We are delighted to hear that you have found the platform so advantageous in your work day! It is definitely jam-packed full of features and functions.

Thank you again for your review and for being a valued VAIRKKO customer. We hope you continue to enjoy using the platform!

I enjoy this program

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how organized the site is. It makes it easy to figure out where everything is. It only took me a few days to learn it.

Cons: There are glitches a lot and they can be annoying sometimes

Overall: I am the SME for this program in my department and I find that the software is pretty straight forward and easy to use. The pictures and colors make everything easy to find.

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Ambrosher,

Thank you so much for the time you took to review the VAIRKKO platform. We take your feedback seriously and it helps us continue to deliver great products. We hear you about there sometimes being bugs in the system, and this is something that we continue to address - until all bugs are gone!

Thanks again for the feedback and for being a valued customer. We look forward to your continued use of the platform.

Great Program

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how organized VAIRKKO is, it makes the features so easy to use.

Cons: It can sometimes be slow, I believe this is because of how much info it loads at a time though.

Vendor Response

by VAIRKKO Technologies on January 16, 2019

Hi there,

Thank you so much for your review of the VAIRKKO platform. We are happy to hear that you are getting value from the platform and that it is organized and easy to use! VAIRKKO is definitely very powerful in that it holds a lot of information - and you're right, sometimes that can slow down loading times.

Thank you for being a VAIRKKO customer and we look forward to your continued use of the platform.

User Friendly and Awesome

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to navigate and super user friendly. Using from an employee point of view it just makes life easier.

Cons: The mobile version sometimes glitches, but I can usually reboot it.

Overall: I would highly recommend it!!!

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Emily,

Thank you for the time you took submitting a review, we love to hear that our users are getting value from the system and that it's making life easier! Isn't that what we always hope for?

Thanks for being a valued customer and we can't wait to continue making your life a little easier as an employee!

Great time keeper

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Easy to,understand

Love the text messages that are aent foe open shifts

Cons: No cons at thia time. The software company looks for fixes for problems.

Overall: Our system uses it and it makes scheduling and swapping a breeze.

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Angela,

Thanks for your review of the VAIRKKO platform! We are so happy you find using the system to be a breeze - we definitely work hard to continue improving the ease of use of the platform.

We look forward to your continued use with the VAIRKKO system and thanks for being a valued customer.

VAIRKKO review

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy use of the software and the scheduling system.

Cons: Not the ability to limit individuals the use of the software.

Overall: The reps has been great in training us with Vairkko and has made it much easier to use.

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Nannette,

Thanks so much for your review of the VAIRKKO platform and your feedback. Feedback helps us get better and so your thoughtful review is being taken into consideration with our team.

Keep reaching out in any instance of difficulty, we're always happy to help and thanks again for being a valued VAIRKKO customer.

good scheduling system

Jan 14, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: friendly use

a lot of features

easy to work with as administrator

Cons: not easy to customize to my needs

I have send some e-tickets, but still waiting for the results

Overall: every one can see his/her schedule till the end of this year

Vendor Response

by VAIRKKO Technologies on January 15, 2019

Hi Liberato,

Thank you for your feedback about your use of the VAIRKKO platform. We are happy you find the system easy to use and work with. We are working to put together more helpful information about the scheduling system to ensure that each of our customers find the best way to use the system for their organization. We hope that you will find this useful!

Thank you again for being a VAIRKKO customer and for the feedback. We look forward to your continued use of the platform.

Great medical suite!

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to keep track of my expiring certifications for the year, as well as my schedule.

Cons: Nothing, everything seems to be working as it should.

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi David,

Thank you for your review of the VAIRKKO platform. We are happy to hear that the system is working as it should for you to have access to your schedule and keep track of expiring certifications. If you ever find yourself running into any hurdles, please make sure to use our support team for some help!

Thank you for being a valued VAIRKKO customer!

Good software

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It always works and never had any issues. highly recommend it.

Cons: I pretty much like the software and there is nothing I don't like about it.

Vendor Response

by VAIRKKO Technologies on January 28, 2019

Hi there,

Thank you for taking the time to leave a review about the VAIRKKO platform. We are happy to hear that overall you are pleased with the software and find it easy to use.

If you ever run into any problems, please let our support team know - as we're happy to help!

Thank you again for the review and for being a valued VAIRKKO customer!

The system tracks everything I need it to.

Jun 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: I like the friendly customer service team and the willingess to implement a change if it makes sense,

Cons: The platform is not "intuitive" and it is difficult to navigate at times. I often have to click through several screens before I find the function I need such as finding an employee's certifications from the compliance/audit screen.

Overall: Ease of mind knowing deadlines are being tracked and won't be forgotten.

Vendor Response

by VAIRKKO Technologies on June 26, 2018

Hi Laura,

Thanks for your review of the VAIRKKO Suite! We are happy to hear that the system tracks everything that you need it to. We're sorry to hear that the platform can be difficult to navigate. We are open to hearing any additional feedback you can provide in how to make it easier to navigate and more intuitive. It's helpful to hear from the end users what is and is not working. If you would like to provide more feedback, please reach out to our support team with additional information and we can see about making changes to help minimize the need to click through several screens to find the functions that are most helpful.

Thank you for being a valued VAIRKKO customer!

Great comprehensive software for EMS!

Jan 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Multiple software functionality in one place. We use scheduling, certification tracking, fleet management and education!

Cons: Would love to have drag and drop functionality on the grid!

Overall: We love VAIRKKO overall! They are always responsive to support needs and software updates!

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hello there,

Thank you for your review of the VAIRKKO platform! We are so pleased to hear that you have found such great use out of the platform. We do strive to ensure robust functionality across our multiple different products & the ability to mix & match what you need makes it super functional.

Thanks again for your review of our platform and for being a valued VAIRKKO customer.

Vairkko reveiw

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Let's you know when your certifications are to expire

Lots of training available

Cons: So many tabs it can be hard to find what you need

Overall: Very good. Let's you know when updates happen. Works well

Vendor Response

by VAIRKKO Technologies on January 28, 2019

Hi Heidi,

Thank you for taking the time to give us some feedback about the VAIRKKO platform. We're so happy to hear that you are finding it useful - especially the notifications feature.

Since the VAIRKKO platform is so robust, you're right there can be a lot of tabs. We are working on condensing the navigation to make it easier for everyone! Thank you for letting us know your thoughts.

Thanks again for the review! We look forward to your continued use of the platform.

Capterra loader

Great for scheduling and employee notification.

Jan 25, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The scheduling aspect and employee notification.

Cons: We haven't been able to get the payroll features to work for us.

Vendor Response

by VAIRKKO Technologies on January 28, 2019

Hi Lee,

Thank you for leaving a review about the VAIRKKO platform. We're happy that you're finding some of the features in your platform particularly useful for your organization.

Someone from our team will be reaching out to talk further with you in regards to our payroll platform.

Thank you for your feedback and for being a valued VAIRKKO customer.

VAIRKKO Review

Jan 18, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: HR cloud and employee management and inventory management

Cons: Mobile use. I would love to see this developed into an App. The calendar and scheduling is the biggest complaint from my staff, especially when using it on a phone.

Overall: We have definitely accomplished a decrease in supply costs due to the inventory suite. Overall we are very pleased.

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Grant,

Thank you for the time you took to review the VAIRKKO platform. We're happy hear that you have seen value from your use of the platform and that you have been happy thus far with your experience.

Thank you again for your review and for being a valued VAIRKKO customer.

Perfect tool

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Love the "I want to..." search button

Neutral colors

Cons: Though I love using it, it seems like my coworkers do not see how useful it is. I keep track of all the certificates that my colleagues get but to them, it seem like it's pointless to update their own certifications. It would be great if Vairkko would come up with something to impress not only leaders but all coworkers.

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi Pilar,

Thank you so much for the feedback! It's so timely, because we have something up our sleeves to help reach all employees with how helpful the VAIRKKO system can be if used properly! We hope it will help address the problem that you have been experiencing with your coworkers.

Thanks again for the feedback and for being a valued VAIRKKO customer.

Excellent to work with

Jan 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The dashboard and user side is easy to use. Really like the fact of how you can use the course tracks.

Cons: Quiz ability is limited to multiple choice, I wish there were other testing options. Also a better layout between certificates and Course tracks.

Vendor Response

by VAIRKKO Technologies on March 05, 2018

Hi Jacqueline,
Thank you for the awesome review! We think Camping World is excellent to work with, as well. We always appreciate hearing about what our clients love about the platform, and what still needs some work. From firsthand knowledge, I know our development team is working to ensure that some of the "cons" mentioned here are being addressed within the platform. Be on the lookout for some of those feature and function updates in the very near future.

Again, thank you for the review - we appreciate the time and thoughtfulness put into leaving one. If there are any other feature or function requests you have in the future, be sure to reach out to our team, as we are always looking for the new ways to provide awesome software to all of our clients.

Have a great day!

3/5/18
Hey Jacqueline,
I wanted to reach out to you and let you know the multiple question types option you mentioned in your previous review are now available! Give us a shout for some free training!

All in a Day's Work

Jan 21, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

Pros: The options you need are there - when you find them.

Cons: Searching for specific functions has been a bit troublesome.

Overall: I use Vairkko every day at work. It gets the job done once you learn how to use it.

Vendor Response

by VAIRKKO Technologies on January 22, 2019

Hi Steven,

Thank you for the time you spent leaving a review about your experience with the VAIRKKO platform. We are working diligently to continue improving the navigation of the system for our users. We are happy to hear that you have found value in the VAIRKKO system for you work.

If you have any further feedback, we would be happy to hear it. Feel free to reach out to our support team, or use the "light bulb" feature at the bottom right hand corner of the screen if you have an idea about how we can improve the page!

Thank you again for your feedback and for being a valued VAIRKKO customer.

Vairkko review

Jan 11, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I enjoy that vairkko has a lot of functions, not only is it easy to use but it's very effective and knowledgeable

Cons: Customer service takes forever to get ahold of and if you don't give them a very detailed explanation of why your using there services then they usually can't help you whatsoever

Overall: My overall experience has been very good. I really have nothing negative to say or any ideas on improvement

Vendor Response

by VAIRKKO Technologies on January 18, 2019

Hi Dylan,

Thank you so much for the feedback you have provided about your experience using the VAIRKKO platform, as well as with our customer service team. We are happy to hear that you find the system easy to use and robust in functionality!

We're sorry to hear that you have experienced some frustration with our customer service team - we will be bringing this up with the team to address accessibility and timeliness in the future. While it is important that our team has the most information available to help identify and correct any problem that you are experiencing, this is not at the cost of timeliness. Thank you for sharing your concerns.

Thanks again for the feedback and for trusting VAIRKKO with your business. We look forward to your continued use of the platform.

user friendly

Jan 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy to use and access. organized and specific.

Cons: have no serious complaints about the software

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi Lindsay,

Thank you so much for the time you took to leave a review of your experience with the VAIRKKO platform. We are pleased to hear that you find the system easy to use, organized and specific.

Thank you again for your review and we're happy to have you as a valued VAIRKKO customer.

Vairkko

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's easy to use, so many different features on one website

Cons: I like everything about vairkko. It has been my favorite software used from all my jobs

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Kristen,

What a high praise! We are so pleased to hear that our software has been your favorite to use. We hope you continue loving our software and getting great value from it.

If there is anything at all we can do to improve your experience, or if you run into hiccups, please feel free to reach out to the support team.

Thank you for being a valued customer and we look forward to continuing to work together.

Great and Easy to Use!

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The user interface was extremely easy to learn and utilize!

Cons: There could be more tabs in order to better organize some of the tools!

Vendor Response

by VAIRKKO Technologies on January 15, 2019

Hi Corey,

Thank you so much for your review of the VAIRKKO platform. We appreciate the time you took to give us some feedback. We're happy to hear you find the user interface easy to learn and use! We also hear your feedback about utilizing more tabs to better organize - this is something we will be looking into.

Thank you again for the feedback, and for being a valued customer. We look forward to your continued use of the platform.

Vairkko

Jan 11, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Appearance and easy to move around in.

Cons: Missing some needed functions to capture all aspects of scheduling options

Overall: I really like the software and user friendly approach

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Natalie,

Thank you for taking the time to review the VAIRKKO suite - we appreciate the feedback as it helps us to keep improving the system and deliver a great product. We love to hear that you enjoy the system and that you find it easy to use. This is one of our main goals for users.

Thanks again for being a valued customer and taking the time to leave feedback. We appreciate it!

Client Review and Frequent USer

Jan 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It is simple to use and makes education far less complicated than other systems.

Cons: Learning how to navigate it. Seems like things are hidden or not easy to find

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Aaron,

Thank you for the time you took to leave thoughtful feedback. We are looking into ways to ensure the system is easy to navigate but glad that you are finding the system simple to use otherwise. Feel free to drop us a line, or use the "light bulb" icon in the bottom right hand corner of the platform to submit any ideas or suggestions about the pages you are viewing and potentially having trouble finding a feature. This would be helpful so we can continue improving!

Thanks again for your review and we look forward to continuing serving you and your organization.

Review of website and mobile app

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps me keep my schedule clear and updated

Cons: Takes to long to sign in would like for it to be a one touch like iPhone app

Vendor Response

by VAIRKKO Technologies on January 24, 2019

Hi Dustin,

Thanks for taking the time to leave a review of the VAIRKKO platform. We are so happy to hear that you have found value by using our application.

We hear your concerns about how long it takes to sign in. Feel free to submit your idea using the "lightbulb" feature in the bottom right hand corner of each page within your platform.

Thanks again for your review and for being a valued VAIRKKO customer.

Helps me keep track of required certifications and keep employees up to date on their required certs

Jun 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Relatively easy to use the system, once you get use to it. Able to create new certifications as needed. Group certifications is a fantastic feature as we normally train in groups. Love the email reminders for when certifications are coming due.

Cons: Getting use to changes, but since it normally improves the program, its usually worth the hassle of learning a new way of doing things.

Overall: Easier to keep track of required and changing certifications.

Vendor Response

by VAIRKKO Technologies on June 26, 2018

Hi Alicia,

Thank you for taking the time to review the VAIRKKO Suite. We are happy to hear that you have found the system relatively easy to use and that the email reminders are helpful! We definitely understand that our system goes through many changes, as we are constantly looking to improve the platform, and sometimes that can be a little bit difficult to continue learning a new way of doing things. We would love to hear more about your thoughts on how we can introduce new features in a way that seems less intrusive to the way you currently do things, if you have any ideas!

Thanks, again, for your feedback and for being a valued VAIRKKO customer.

It dies exactly what you need

Jan 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very user friendly. Easy to bid on shift and see others shifts

Cons: Needing the company code for log in otherwise no complaints

Vendor Response

by VAIRKKO Technologies on January 28, 2019

Hi Michelle,

Thank you for taking the time to leave a review of the VAIRKKO platform. We're happy to hear that you find the system user friendly!

If you check the "remember me" box when logging in, this should save the company code so you do not need to input it each time you log in!

Thank you again for leaving a review and for being a valued VAIRKKO customer.

Great functionality and great value

Jul 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ability to track multiple licenses and certifications is of great use for our organization. The notifications are also a great feature.

Cons: Sometimes toggling between screens can be cumbersome and can create some redundancy. Being able to do a mass update of similar certifications (without involving your dedicated rep) would be beneficial.

Vendor Response

by VAIRKKO Technologies on July 25, 2018

Hi!

Thank you for your review of the VAIRKKO Suite. We appreciated your candor in these reviews as it helps us create better software for your use. We are so happy to hear that you enjoy the great functionality of our platform and the value that it creates!

We are looking constantly looking for ways to eliminate redundancies in the platform, so if you have ideas - please contact our support team with more information. Additionally, we hear you about mass uploads.

Thank you again for your review and for being a valued customer of VAIRKKO!

Review

Jan 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the convenience of everything being put all on one site.

Cons: I least like the process it takes to do a shift swap. It takes too many steps.

Overall: It has been a nice and smooth transition.

Vendor Response

by VAIRKKO Technologies on January 15, 2019

Hi Ryan,

Thank you so much for the review and the time you took to leave some feedback for our team. We are happy to hear that you have found the platform convenient for your organization and that it has been a smooth transition to get used to!

Your feedback has been taken to the team to further discuss, please drop us a line at support@vairkko.com if you have any suggestions on making the shift swap easier. Also, if you would like, submitting an idea through the "light bulb" feature in the bottom right corner of every page - that helps us understand better where you are experiencing the most frustration!

Thank you again for the feedback and for being a valued customer. We look forward to your continued use of the platform.

Vairkko

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Easy access to documents, employee info, scheduling and certifications

Cons: Scheduling can be a bit complicated but simple

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi Rebecca,

Thank you so much for the time you took to submit a review about your experience with the VAIRKKO platform. We are happy to hear that you are using lots of the features in the platform with success and that you find it easy to use overall.

Thank you again for your review of the system, we're happy to have you as a customer!

Easy to use

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its easy to use and very user friendly!

Cons: There has not been anything that i found that i did not like

Overall: I love vairkko is very easy to use and love that u can put it on your home page

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hello Jana,

Thank you for your review of the VAIRKKO platform. We are happy to hear that you have found that platform easy to use! And that you are finding unique ways to use the platform to make a little better for you.

Thank you for the review and for being a valued VAIRKKO client.

Vairkko is an Excellent Interface for Organizing Copies of Various Certifications

Jan 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that the interface has a generally clean appearance, is logical, user-friendly, and is quite intuitive. Essentially, for an internet/software savvy person, it's quite easy to navigate without having to consult a user guide or walkthrough guide. The software is interfaced well, and efficient and isn't loaded/plagued with online malware and bloatware.

Cons: At the moment, there are few cons in my mind about Vairkko. I do not like how in our own company profiling/setup of Vairkko, one has to physically SAVE PDF files to Vairkko before being able to access a company PDF in order to print, or forward/distribute the file to others (via something like email/social media constructs).

Overall: My overall experience while using Vairkko Suite has been a quite positive one! The software has a clean, easily visualized, interpretable layout and is efficiently constructed software, functions well in an internet/web browser such as Internet Explorer (works fine, yes), or Chrome. Overall this is excellent software and is highly recommended from a PC builder/Software/Computer guru such as myself! :)

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Nicholas,

High praise! Thank you :)

We work hard to ensure the platform is easy to use and navigate, as well as functional! We're happy to hear we have the stamp of approval from you.

Thank you for the time you took to leave a review and for being a valued customer!

Vairkko

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The convenience to access my schedule from my phone or any devices.

Cons: Haveing to sign in on every screen on my phone

Overall: Vairkko easy to access and use. I like the way it is set up and takes u from screen to screen with ease

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Melissa,

Thanks for the time you took to submit a review about the VAIRKKO platform. We're happy to hear that it is convenient to access your schedule on any device. Ensuring our software is accessible on mobile devices is a high priority for us, so we're glad you are finding value from this.

Thanks again for the review and for being a valued customer. We look forward to your continued use of the platform.

I have been extremely satisfied with the tool. I look forward to the enhancements designed for us.

Jun 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The reports are easily accessible and I am able to retrieve data quickly. Most of the reports can be exported into excel.

Cons: We need the compliance rule set up to be designed differently to cater to our needs. VAIRKKO is working on an enhancement that will enable us to do what we need it to do.

Overall: Time saver! With over 4500 certifications uploaded and still more to input, the tool allows me to run reports and sort information as needed not only by employee but by the partner the certification is with.

Vendor Response

by VAIRKKO Technologies on June 14, 2018

Hi Kathy,

We are happy to hear that you are satisfied with your platform. As you mentioned, we are working on an enhancement that will enable you to use the system more to your liking and we can't wait to release it for you. We also love hearing about the time our customers save while using our system as that is a huge benefit! With so many certifications to track and ways to look at information, it's nice to see our product is doing what it was designed to do. Thanks for the feedback and for being a valued customer!

Vairrko

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple navigation when looking for certification

Cons: Not be able to access emails earlier through notification emails

Overall: Other than the email issue nothing

Vendor Response

by VAIRKKO Technologies on January 28, 2019

Hi there,

Thank you for taking the time to leave a review of the VAIRKKO platform. We are happy to hear that you find the navigation simple within the platform. We would love to hear more about the notification emails problem that you are experiencing. If you would reach out to our support team so we are able to address it - that would be much appreciated!

Thank you again for leaving a review about the VAIRKKO platform and for being a valued customer.

Vairkko Suite Review

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use. It's easy to go from one subject to another without having to open up additional pages to work.

Cons: Can't think of anything I dislike at this moment.

Overall: Once I rounded that learning curve it became more understandable and easier to use.

Vendor Response

by VAIRKKO Technologies on January 22, 2019

Hi Barry,

Thank you for taking the time to leave a review of your experience with the VAIRKKO platform. We appreciate the feedback and are happy to hear that you have found the system easy to use.

Thank you again for the feedback and for being a valued VAIRKKO customer.

Varriko

Jan 25, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I liked most about the software is that it kept up with the continuing education

Cons: What I liked least about it is that I couldn't transfer my documents to a different platform

Vendor Response

by VAIRKKO Technologies on January 28, 2019

Hi Christopher,

Thank you for taking the time to leave a review about your experience with the VAIRKKO platform. The platform is definitely handy when working through continuing education, so we are happy to hear that you have found value in that aspect of it.

Thank you again for being a valued VAIRKKO customer and for taking the time to leave a review!

Great software

Jan 25, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Layout, ease of use - navigation is very smooth.

Cons: Not completely integrated with company payroll.

Vendor Response

by VAIRKKO Technologies on January 28, 2019

Hi Jeffrey,

Thank you for leaving a review about the VAIRKKO platform. We are so happy to hear that you are enjoying the ease of use and navigation within the platform.

We hope that you continue to enjoy using the VAIRKKO platform and we look forward to keeping you as a customer! Please let us know if there is anything we can help with or address by reaching out to our support team.

Varikko

Jan 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and easy to navigate very user friendly

Cons: There isn't anything I do not like about it

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Ashley,

Thank you for the time you took to review the VAIRKKO platform, we are happy you are so satisfied with your use of the platform and that it has been easy to use! We work hard to continue improving the ease of use and will continue to do so!

Thank you again for the review and being a valued VAIRKKO customer. We look forward to your continued use with the platform.

I use the schedule management and the Calendar editor pro mainly.

Jun 18, 2018
3/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: Not to much

It has all my crew

honestly if there were more pros I would put them in here

sadly I find I and others find it cumbersome and very unuser friendly

Cons: Very unuser friendly.

Cant group a crew together on the same schedule in one sequence.

Cant delete more then one item at a time.

If you make a mistake, it would be good to have a go back feature.

Complicated and time consuming to delete.

Not able to cut and paste. Each crew member has to be done individually, not able to group if on the same crew/timing/roster.

A simple delete function, one or 2 clicks of the mouse.

Vendor Response

by VAIRKKO Technologies on June 26, 2018

Hi Mark,

Thank you for your time reviewing the VAIRKKO Suite! While sometimes it is difficult to hear that some of our customers are not happy with the product, it also helps us improve the experience each time we get this feedback. Please be on the lookout for one of our Client Success Advocates to reach out and help determine the best steps moving forward. We would love to implement some new solutions to help make scheduling your crew(s) easier, as well as simple enhancements to delete mistakes or "go back" within the scheduling platform.

In the meantime, thank you for being a valued VAIRKKO customer and we look forward to resolving some of these issues for you promptly.

Overall Good Software

Jan 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Vairkko is easy to use. Very simple to navigate.

Cons: Sometimes the reports are very sensitive and/or need more information to search for records. I pull reports and get information back.

Overall: I am able to see where my technician stand and what areas they need to work on.

Vendor Response

by VAIRKKO Technologies on January 15, 2019

Hi Joshua,

Thank you so much for the time you took to review the VAIRKKO platform. We are happy to hear that you find the platform easy to use and navigate! Our reporting section has been getting a lot of upgrades, so we hope that with your continued use and feedback they are able to meet your needs perfectly.

Thank you again for your review and for being a valued customer. We're looking forward to your continued use of the platform.

We are still learning the software and it is getting easier to move around

Jun 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I have not worked with it enough to answer this question. It seems easy to use. The reports are very nice. The notification of expiring documents comes in handy.

Cons: At times cumbersome to get where you need to go, this could be a learning factor as we are new to the software. I wish it had a way to track employment history for rehires better.

Vendor Response

by VAIRKKO Technologies on June 14, 2018

Hi Katie!

We're happy to have you on team VAIRKKO and to hear that even as a new customer you are learning the system and finding it to be easier and easier to use. We hope that with more continued use you will enjoy the full benefits of being a VAIRKKO customer like free feature requests and product upgrades. Thanks for the time you took to leave a review and we will take your feedback about tracking employment history into consideration for continued product development. Thank you!

Capterra loader

EMS Vairkko

Jan 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lots of features. Makes communicating with employees/ supervisors easy.

Cons: It's a little difficult to figure out at first but once you do it gets easier.

Overall: Overall since I have learned to use it I have enjoyed using this product.

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Kenneth,

Thank you for taking the time to review the system! We love to hear that you are enjoying the platform and that over time it becomes easier to use. We hope you continue enjoying using the platform and value your feedback! Thanks again!

Vairkko

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to navigate and scheduling work availability as well as messaging

Cons: Nothing that I can think of that I dislike

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi Megan,

Thank you for taking the time to leave a review about your experience with the VAIRKKO platform. We are happy to hear that you have had a pleasant experience and we look forward to continuing working with your organization.

Thank you again for the review & for being a valued VAIRKKO customer.

For a small customer, they have gone out of their way to please me.

Jun 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, exactly what we need to manage our compliance

Plus their support is great. They have implemented features for me, even though I'm a small customer.

Cons: Need a way to bulk upload any and all data. That's it. Not sure what else I can say about the product. It does what I need.

Overall: Automated compliance managemeent

Vendor Response

by VAIRKKO Technologies on June 14, 2018

Hi! Thank you for your review of VAIRKKO! We are delighted that you have found our customer support so helpful. We strive to help out all our clients, big and small, and are happy that you have found value in that - and especially that you have taken advantage of our free feature requests and upgrades. Our aim is to make the best software for our clients, so when we get feedback, we work hard to find a solution! Thanks again for your kind words and being a valued VAIRKKO customer.

Vairrko review

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Don't use it a lot, but never had any issues with it

Cons: Not sure, haven't had any issues with it

Vendor Response

by VAIRKKO Technologies on January 22, 2019

Hi Krystal,

Thank you for your review of the VAIRKKO platform. We are happy to hear that you find the VAIRKKO suite easy to use and have not experienced any difficulty.

Thank you for being a valued VAIRKKO customer and for taking the time to leave a review.

vairkko in my day in EMS

Jan 18, 2019
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Pros: Very easy to check my schedule and sign up for shifts.

Cons: Difficult to use on phone. I would not suggest comproming the overall program to adress this, but maybe a simpler abbreviated app available would be helpful.

Overall: Every day we use vairkko for scheduling and checklists

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Gerard,

Thank you for your review of the VAIRKKO platform. We're happy to hear that you have found it easy to check your schedule and sign up for shifts with the VAIRKKO platform.

We hope to address mobile functionality, as it is something that we are continually addressing.

Again, thank you for the review and for being a valued VAIRKKO customer.

Dispatch

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate not hard to understand

Cons: Everything was great not hard no complaints

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi Contrina,

Thank you so much for the time you took to review your use of the VAIRKKO platform. We're happy to hear that you have found the platform easy to navigate and functional!

Thanks again for your review, and for your continued use of VAIRKKO!

Positive Review

Jan 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that VAIRKKO is "user friendly". It is real easy to navigate for someone who is not good with technology.

Cons: I do not like how I am unable to sign the check-off sheet when I use my phone.

Overall: I really enjoy using vairkko.

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi Mason,

Thank you for the time you took to give us feedback about VAIRKKO! We really appreciate it. We work hard to ensure the system is user friendly, so we're pleased to hear that you have found it as such.

We're curious about the signing off the check sheets on your phone. If you continue to run into this problem, can you take a screenshot and send it over to our support team so they can help find a solution?

Thank you again for your review and we are happy to have you as a valued VAIRKKO customer!

Great website for signing up for shifts

Jan 11, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to view available shift slots

Cons: Could change the way that users can filter their shifts in an easier manner. Could also add a button that shows signed up shifts while open shifts are being viewed

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi Clay,

Thank you so much for the time you took to leave us some feedback! We are happy to hear that you are finding some great use with the VAIRKKO platform.

We have recently added a new feature - the "light bulb" in the lower right hand corner of each page where you are able to leave feedback directly on the page. We would love to have your thoughts given directly on the page in question so that way we can work o making adjustments as needed!

Thank you again for your feedback and for being a valued VAIRKKO customer.

Great product

Jan 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How user friendly this software program is for administrative staff and our employees

Cons: Nothing, I'm so happy with the software program and would not change anything.

Overall: Great, they provide great customer service and listen to feedback from their customers. I also like if they do not have a feature that they will create it for their customer.

Vendor Response

by VAIRKKO Technologies on January 15, 2019

Hi Lisa,

We are so happy to hear you are enjoying your time using the VAIRKKO platform, as well as interacting with our customer service team. We are always looking for ways to improve our software and our clients are wonderful at coming up with ways to do just that!

Thank you for your review and for being a valued VAIRKKO customer. We look forward to your continued use of the platform.

Excellent customer service. Very responsive personal and go the extra mile to resolve and explain is

Jun 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Broad range of options. their certification cloud is the essence of the software and unique. Superb for tracking compliance

Cons: Lacks I9 / Everify onboarding process which is reportedly in works on next upgrade. Scheduling app needs substantial improvement.

Vendor Response

by VAIRKKO Technologies on July 02, 2018

Hi David,

Thank you for your time leaving a review of the VAIRKKO Suite. We appreciate your kind words about our customer service team - they work very hard! We will have someone reach out about the updates you would like to see in our scheduling platform.

Thank you again for your review and for being a valued customer of VAIRKKO - we appreciate your business and feedback.

My review

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Quick and easy to use. I can get my rig check out done fast

Cons: Somewhat tedious. There are alot of redundancies

Vendor Response

by VAIRKKO Technologies on January 29, 2019

Hi Adam,

Thank you for taking the time to review the VAIRKKO platform. We're happy to hear that you find the system quick and easy to use.

We would love to hear more about the redundancies you had mentioned so that we can get to work addressing them! Whenever you come upon something that feels extra, or repeated, let us know by using the "light bulb" feature in the lower right hand corner of ever screen. This will allow us to better see where the problem is coming up and take action.

Thank you for your feedback and for being a valued VAIRKKO customer.

Workplace

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to find most of the things you were looking for under the tabs

Cons: Placement of some of the classes was hard to find the right one

Vendor Response

by VAIRKKO Technologies on February 08, 2019

Hello,

Thanks for leaving a review of the VAIRKKO platform. We're happy you are willing to recommend our product as this is one of the highest compliments you can pay us!

We hope you continue to enjoy your interactions with our product and we're happy to have you as a valued customer.

Good

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Convenience, I have been able to use the site without difficultly.

Cons: Nothing, the site is easy to use. No major problems

Vendor Response

by VAIRKKO Technologies on January 28, 2019

Hi Cynthia,

Thank you for taking time out of your day to leave a review about your experience with the VAIRKKO platform. We really appreciate it. We're happy to hear that you find the software convenient and easy to use.

Thank you again for your review and for being a valued VAIRKKO customer.

Very userfriendly

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of bidding on shifts and ability to view shift calendars.

Cons: only complaint I have is that the truck numbers need to better reflect the station

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Nathan,

Thank you for your review of the VAIRKKO platform. We are happy to hear that you find the system easy to use and user-friendly.

We love to hear suggestions, so we will take this back to the team and please feel free to submit any more suggestions using the "light bulb" feature in the right hand corner of every page in the platform or by emailing support.

Thank you for being a valued customer and for the time you took to submit a review.

Vairkko review

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and navigate around without alot of training.

Cons: Nothing I have found so! Everything is simple. The only thing would maybe be the messaging.

Overall: Very easy and simple to use and get around, not alot of training needed to use. My company uses it and is very effective in scheduling and communication.

Vendor Response

by VAIRKKO Technologies on January 18, 2019

Hi Joel,

Thank you so much for the time you took to leave a review! We really appreciate the feedback and are happy to hear that the system has been easy to use and navigate around.

Thank you for being a valued customer and we look forward to your continued use of the system!

Vairkko is adequate for my needs, but could be improved greatly.

Jun 12, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: The interface is easy to read and understand. The color coding and warning flags work well. After a couple minutes, it's easy to navigate.

Cons: I mainly use the certification tracking module and the search is awful. I need to manually click through people to find what I need in most cases.

Vendor Response

by VAIRKKO Technologies on June 14, 2018

Hi Matt,

Thank you for the time you took to give us some honest feedback about our product. You'll be happy to know that your review was taken straight to the development team, where they are working on improving the search capabilities within the platform. If you have other ideas about how VAIRKKO can be improved, please submit a new feature request or product enhancement through our support team. We love to make our clients happy and for each one of them to find value in the system so if you have ideas, we would love to hear them. Thanks, again, for the time you took to leave an honest review - it is only through these reviews and feedback that we are able to improve.

User-friendly, simple but powerful!

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that you can submit ideas for improvement and if the idea is accepted there is no additional cost associated. Plus the ideas for improvement will be available for all VAIRKKO users worldwide! Now that is quite a commitment to continuous improvement!!!

Cons: I have only been using the software for a short time but have yet to find any cons! So far so good!!!

Overall: Track training electronically. No more paper copies or MS Excel files!!!

Vendor Response

by VAIRKKO Technologies on June 14, 2018

Hi Joe!

Thanks so much for the time you took to leave a review, even if you haven't been with us for very long! While MS Excel is good for lots of things - we're happy to help you get out of paper copies for tracking training, that's exactly what we like to hear! Continue to provide feedback if you find anywhere the system could need improvement because you are exactly right, there is no additional cost to implement your ideas if we approve the project. Thanks for being a valued customer!

Promotion

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It has helped me gain promotion at work.

Cons: When your internet is not very strong it takes time to connect

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Sunday,

Thanks for your review of the VAIRKKO platform! Congratulations on the promotion!! We are so excited to hear that the VAIRKKO platform has helped you reach your goals.

Keep up the fantastic work and thank you for being a VAIRKKO customer.

Vairkko survey

Jan 11, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I can check my schedule and my time card

Cons: The informs are a little tricky to get into

Overall: I like it for work

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Brandie,

Thanks for the time you took to review the VAIRKKO platform. Your feedback is valued and taken seriously, we will look into the iForms and how to reach them within the platform. We're happy to hear you enjoy using it for work and hopefully it makes work a little easier!

Thanks again for the feedback and for being a valued customer of VAIRKKO. We appreciate your business and look forward to continuing serving you.

Review for Vairkko

Jan 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that it is user friendly and has that ability to have a lot of information in one spot.

Cons: I do not have anything that I can think of right now that I do not like.

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hello Brianna,

Thank you for the time you took to leave a review of the VAIRKKO platform. We appreciate your feedback and are pleased to hear that you find the system easy to use. It definitely can hold a lot of information!

Thanks for being a valued customer and we look forward to continuing to work together.

VAIRKKO Review

Jan 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to look up tasks, no problems looking things up

Cons: sometimes its slow loading a video and its quality poor

Overall: none

Vendor Response

by VAIRKKO Technologies on January 15, 2019

Hi Scott,

Thank you for the time you took to leave a review of your experience with the VAIRKKO platform. We're happy to hear that you are having no trouble using the platform and its navigational features.

Thank you again for your feedback and for being a valued VAIRKKO customer. We look forward to your continued use of the platform.

Vairkko review

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked the ease of being able to use the site and see all of the scheduling

Cons: Not being able to switch shifts as easily on it

Overall: Great experience. Highly recommend!

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi Lexi,

Thank you so much for your review of the VAIRKKO platform. We are happy that you have enjoyed your experience thus far and hope to continue making improvements that you enjoy.

Thanks again for the review and for being a valued VAIRKKO customer.

Capterra loader

The ILE is fair. A few more options would be great, slightly disappointed, but still nice product.

Dec 05, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Setting up courses is easy. Small learning curve. The cloning feature is amazing when repeating training.

Cons: The calendar does not communicate with the staffing schedule. There are no conflict notifications, nor does the calendar view overlap other views.

Overall: One location for the staff to view company offereings

Vendor Response

by VAIRKKO Technologies on December 06, 2017

Nicole; Thank you for your online review! For the areas that you found disappointing or lacking; have you contacted our support team? The reason I ask is that VAIRKKO works with clients just like you everyday. They take your valuable feedback and ACTUALLY use it to improve the system. Additionally you might be shocked as to how quickly your feedback becomes a reality. I see you been using the software for less than 6 months; try giving our team a shout and see what they can do to with your feedback and suggestions. Remember; VAIRKKO never charges for feature requests so there is no harm in reaching out! Thanks again for your review!

Feedback VAIRKKO

Jan 22, 2019
1/5
Overall

5 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Ease of use through the company when it is working.

Cons: Vairkko has NOT been working for the past week which LIMITS our potential within this company

Overall: Like I stated earlier, It is easy to use, when it is working. It has not worked for quite some time limiting our potential growth within this company.

Vendor Response

by VAIRKKO Technologies on January 23, 2019

Hi Thomas,

Thank you for the time you took to leave a review of the VAIRKKO platform. We are happy to hear that the platform is easy to use and we are working with Vestas to ensure that the platform is accessible. Unfortunately, some security settings were changed internally at Vestas that have then been making it so the platform is inaccessible. VAIRKKO has been working with the IT team at Vestas to ensure this problem gets corrected, and quickly.

We're sorry that there has been an issue and we are hopeful it will be resolved soon so access to the platform can be restored.

Thank you again for your review and for being a valued customer.

Great for mass training

Jan 12, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it was user friendly and that we could do things on our time without having to follow a time line.

Cons: The test sometimes glitched to show that you had not taken a test when in fact I had already passed it.

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Megan,

Thank you for the time you took to leave some feedback about your use of the VAIRKKO platform. While we are saddened to hear about potential glitches, thank you for making us aware as it is something that we want to continue working on! Otherwise, we are glad that the system is proving to be user friendly for you and that you are satisfied with training on your own schedule - we definitely think this is the biggest advantage to our platform!

Thanks again for the review and we look forward to continuing our work together.

Review from a paramedic

Jan 20, 2019
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: The consolidation of information related to my work.

Cons: I find that for my purposes, the interface is a little crowded. Lots of drop down menus which I don't need. Sometimes takes me a while to find the form I'm looking for as a result. A customizable interface would be nice.

Overall: I like having access to all my training info, memos, certifications, and relevant reading material all in one place. Overall it is far superior than my operators last setup.

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Terry,

Thank you for the time you took to leave a review! We appreciate all the feedback and are listening intently. Navigation is definitely an area of our program we continually refine, as we want our platform to be straight forward and user friendly.

Thank you for the feedback and for being a valued VAIRKKO customer. We look forward to your continued use of the platform.

Keeping it Simple

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for both the person testing and the person being tested, straight forward. It is simply organized which is really great!

Cons: the mobile app isn't as accessible as the desktop version.

Overall: I do like that there is the mobile version of vairkko, I can access the website and refer to it while I am in the least accessible place at my worksite, uptower.

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Jessica,

Thank you so much for your review of the VAIRKKO platform. We appreciate the time you took to provide thoughtful feedback!

It's great to hear that you are able to access VAIRKKO in even the most unaccessible places and that you find the platform straight forward.

Thank you for being a valued VAIRKKO customer and we look forward to continuing to work together.

in over all i think its easy to use on the phone as well

Jan 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What did you like most about this software was that its easy

Cons: What did you like least about this software was that it always updates

Overall: TBC are easy to find and know where you are left on

Vendor Response

by VAIRKKO Technologies on January 29, 2019

Hi Ricardo,

Thank you for leaving a review about the VAIRKKO platform. We appreciate the time you have taken to give us some feedback. We're pleased to hear that you find the software easy to use and that it is helping you in your job.

Thanks again for the feedback and for being a valued VAIRKKO customer.

Very great system

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how the staff can easily tell when they're getting low on supplies and you can even send your supervisor a reminder on the system to say you need something.

Cons: One thing I don't like is the email part on the website itself. It's lengthy on how to go about deleting emails on there.

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Jordan,

Thanks for the time you spent reviewing the VAIRKKO platform. It's nice to hear the positives and things that we still have to work on. Your feedback has been passed on to the development team and hopefully we are able to address your concerns about deleting emails.

Thanks for being a valued VAIRKKO customer and we look forward to your continued use of the platform.

overall good

Jan 21, 2019
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: ease of access to check and review current and upcoming TBC's

Cons: the amount of certifiers and ability to get TBC's signed off

Vendor Response

by VAIRKKO Technologies on January 22, 2019

Hi Johnathon,

Thank you for taking the time to leave a review about the VAIRKKO system. We're happy you find the system easy to use and of value to your organization.

If you find yourself ever having difficulty with the system, please reach out to our support team as they would be happy to assist!

Thanks for being a valued customer, Johnathan

VAIRKKO Suite for Work

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy it is to navigate through the website.

Cons: If all the work websites was part of VAIRKKO

Vendor Response

by VAIRKKO Technologies on January 14, 2019

Hi Brandon,

Thanks so much for your review of the VAIRKKO platform. We appreciate the time you took to leave us some feedback. We hear you - if only all work websites could work like the VAIRKKO one, that would be a dream! But we're happy you find our site easy to navigate and use. This is one of our main goals for our users.

Thanks again for being a valued customer and leaving feedback for us. We really appreciate it!

Easy to use for a great price

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use overall and the ability to load documents to the employee record

Cons: I am satisfied with all the functionality of this software

Overall: We use this product to track our employee training for ISO and AS9100 competency.

Vendor Response

by VAIRKKO Technologies on August 24, 2018

Hi Joyce!

We are happy to hear that you have found ease-of-use and great functionality within the system. We strive to be and have both of those things!

Thank you for being a valued customer of VAIRKKO. We appreciate you!

Functional and Easy to Use

Jan 14, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The app is easy to navigate and use for training.

Cons: I have not had a bad experience with software.

Overall: I have had a good experience with the software overall.

Vendor Response

by VAIRKKO Technologies on January 15, 2019

Hi Kelvin,

Thank you for the review of the software, we are happy to hear that you find it easy to navigate and functional! We hopeful that you will continue to have a good experience with the software.

Thank you again for your review for and being a valued VAIRKKO customer. We look forward to your continued use of the platform.

Best LMS Experience!

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Outstanding customer service

Ease of use

Cons: I really haven't experienced anything negative

Vendor Response

by VAIRKKO Technologies on January 28, 2019

Hi Flo,

Thank you so much for your positive review of the VAIRKKO platform! We are so happy to hear that you haven't experienced anything negative in the system and are enjoying our customer service & ease of use of the platform.

Thank you for being a valued VAIRKKO customer and for taking the time to leave a review!

Customer Service

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to us, user friendly.

Cons: Nothing so far in the software has made me dislike it.

Vendor Response

by VAIRKKO Technologies on January 21, 2019

Hi Kim,

We're so happy to hear that you have found the software easy to use and user friendly! Thanks for your review and should anything come up in the future, be sure to reach out to our support team.

Thank you for being a valued VAIRKKO customer.