# RECITE Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RECITE Software - reviews, pricing plans, popular comparisons to other Call Recording products and more. Source: https://www.capterra.com/p/153219/RECITE --- # RECITE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 10, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RECITE ## What is RECITE? Capture, Process, Analyze and Act upon all your interactions both customer facing and in the back office. RECITE includes features such as call, chat, video and screen recording; quality management; speech insights; dashboards; widgets; reports; PCI 3.0., MiFIID 2, BASEL II compliance; web-based live monitoring; APIs for provisioning, media control and search and playback and much more. Leading to realization of higher profits, better customer retention, improved performance and protection! ## What is RECITE used for? [Call Recording](https://www.capterra.com/call-recording-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1500 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## RECITE alternatives Highest Rated [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (868)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (669)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Tagging Highlight specific time marks for annotation and review purposes CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Event Triggered Actions Predefined actions automatically performed on the occurance of specific events RECITE 10 features Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Highlight specific time marks for annotation and review purposes Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Predefined actions automatically performed on the occurance of specific events Move files across different systems or networks Record the audio of phone conversations for quality assurance purposes Record live video calls to play later Automatically record calls at predetermined times Get Advice We can help you find the software with the features you need. Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Basic $1,500 Per User,One Time Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MM Mike M. IT System Engineer ### "Solid Reliable Product that leaves other solutions in the dust." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2018 Pros Intuitive ease of use. Powerful feature sets included at no extra charge unlike the competition. Several Infrastructure integration options makes it flexible/easy to deploy. Excellent support! Cons Thinking about this I could not find any. Perhaps if it was free and one didn't have to pay for anything. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW James W. Senior Infastructure Engineer Capital Markets ### "Feature Rich, Easy to Use, Great Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 21, 2017 Pros I like that I can easily find calls, set up my home screen dashboard with important daily data and manage recordings appropriately Cons Internet Explorer only which could be an issue for some users but I haven't found this to be a problem Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Dario W. Consultant Architecture & Planning ### "Excellent recording solution!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2017 It has everything you need and even more. Pros The product is very simple to use and the support is really very good, when you need it they are ready to help you soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. Network Administrator Utilities ### "Support is always on point!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2016 Their Skype for Business Recording software "Recite" is very powerful. It integrates very well with Lync/Skype for recording. Numonix Support is always there when anything comes up, and very knowledgeable. They do not just fix the issue, they explain what was going on as well so you can learn from them. Pros The software is pretty intuitive. Not too much training is needed to administer the system and once it is setup and running in your environment, it just works. There isn't much maintenance involved. Cons Not sure if this is a feature we do not have working correctly, but the users in the Recite software package do not actively sync with Active Directory. What this means is we have to manually setup users when new employees are brought on. It would be really smooth to have the integration to pickup new users accounts, DID setups, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 30, 2016 Hi John. Thank you for your review. We are pleased to serve you and your company. Regarding your comment about Active Directory Sync, we have launched our Real-time Active Directory Monitoring and will be in touch to give you further information and update your site. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)