Who Uses This Software?

Best for companies with a mobile workforce using fleet vehicles. Ideal for companies in HVAC, pest control, service industries, and all industries with fleets from 5-100+.


Average Ratings

96 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $22.95/month/user
    See pricing details
  • Pricing Details
    No up-front cost for hardware. No installation cost. Lifetime warranty.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Azuga
  • www.azuga.com
  • Founded 2012
  • United States

About Azuga Fleet

Azuga combines traditional GPS fleet tracking with driver visibility, gamification and rewards which focuses on offering driver-centric benefits to improve safety and ROI. Get the full picture of whats really happening on the road. Not just location but driver behavior, speeding, idling, stops, hard braking, vehicle health and diagnostics and risky events where and when they happen, by the minute plus an array of features only Azuga delivers. Get a FREE demo today.


Azuga Fleet Features

  • Dispatch Management
  • Employee Management
  • Fuel Management
  • GPS Tracking
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Maintenance Management
  • Mileage Tracking
  • Motor Pool
  • Routing
  • Tire Management
  • VIN Lookup
  • Work Order Management
  • Alerts/Notifications
  • Asset Tracking
  • Driver Management
  • Historical Reporting
  • Mobile Tracking
  • People Tracking
  • Real Time Tracking
  • Routing
  • Status Tracking
  • Territory Management
  • Vehicle Tracking

Azuga Fleet Reviews Recently Reviewed!


Must Try!

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The website is very user friendly. The GPS tracking is very accurate and always in a timely manner. Notifications are sent for various things but seeing what check engine light codes are coming up are super helpful when it comes to maintenance.

Cons: The only thing we have ever had trouble with is the lag time of when installing a new device to when it shows up in our online system. Other than that, we have no issues.

Overall: We have been able to catch things such as knowing if a car battery has low voltage and notifying the driver before the battery dies on them. If a driver is ever in an accident, we are able to provide speed or hard breaking reports etc. This comes in handy for the purpose of proving how fast an individual was going. We have also been able to get accurate engine reports to mechanics when a check engine light is on. This saves lots of time when it comes to them running their own diagnostics tests. The devices send notifications if there is ever speeding, hard braking or fast acceleration. This is nice because we want to make sure our drivers are being safe but at the same time not driving irresponsibly in a company vehicle. We never have to wonder where our guys are, how they are driving or the health of the vehicle due to Azuga Fleet services. We love them!

GPS for Field Technicians

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that when a customer calls in to find out where a technician is, I can let them know easily. I love that when a customer says our technician hasn't stopped by, I'm able to pull up their history and show that they were at the address for however long at whatever time. I love that it keeps our technicians honest, as we have them spread over the country and we are able to verify that they are up and moving at the time they are supposed to be. It also helps us track that they are not abusing the use of company vehicles.

Cons: The software does have some glitches. When I scroll out to the country wide view, it will combine technicians that are multiple states apart. At times, it doesn't update correctly so that our view of where technicians are is not entirely up to date.

Overall: This software helps us to track our technicians that are spread far apart and gives us more oversight into what they are doing. It helps us to make sure that the employees we have are honest and are working as hard as they are supposed to. It helps us to make sure that our time cards are accurate and saves the company money on inaccurate time cards.

Vendor Response

by Azuga on September 24, 2018

Thanks Jennifer. Glad to know is Azuga is working well for you. I'll make sure our team gets your feedback on scroll out view.

Good inexpensive tool to track fleet

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Azuga is an inexpensive solution that is easy to implement. Breadcrumb view allows us to track where our vehicles are currently, where they have been, and what turns were made in transit. We get lots of alerts on speeding and other activities which allow us to follow up with drivers. We also get alerts on check engine light and maintenance reminders.

Cons: I wish there were more options with geofences. For example, our fleet will regularly leave its branch office and return within an hour, and that's pretty normal. I would like to be able to send a geofence alert to admins when a vehicle is gone for more than 1 hour, but not send an alert every time it leaves the office during business hours. You can set an alert for vehicles that have been gone for too long, but in that case you are required turn on alerting every time it leaves. This results in a lot of alert noise which we don't need. Also, it would be nice to create time based custom alerts (e.g. vehicle ignition is turned on or leaves a geofence after hours).

I also think the jobs interface could be improved more, for better dispatch and route optimization for drivers. e.g. Address Book and route plotting options through the web gui.

Experience is good.

Aug 25, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That we can look up to see where our technicians are & tell customers who are expecting them.

That there is a map beside the activity list.

That we can print reports to share with the employees.

When a customer says your tech was not here that day and we can print a report and show them a report to show they were there. Sometimes a customer says they were only here 5 minutes and we can show them a report showing they were there 20.

Cons: I wish the pings were more often when they are driving.

I wish the transfer of reports to excel were more easily formatted. It makes the report giant in excel and the formatting is a pain.

They show low fuel all the time and don't show when fill ups happen.

Overall: knowing where and when our employees are is a great asset

Vendor Response

by Azuga on September 05, 2017

Thanks Linda. I'll make sure our team gets your feedback on pings and report formatting.

Excellent Product and Customer Service

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The excellent product and ease of installation makes Azuga GPS a fantastic choice for fleet tracking. With driver scores and a plethora of available reports, managing a fleet becomes easier and more efficient. From speeding and hard braking reductions to tracking and maintenance reminders, including diagnostics readings, Azuga has everything a fleet manager can ask for.

Cons: Cables that are provided for Heavy Trucks sometimes have the wires broken which disable the device but can be resolved by hiding the Device within the Dash.

Overall: Most problems across the board are trending better for our company. We have seen a nearly 66% decrease in speeding within a couple months of tracking and reporting. The trend continues with hard braking, sudden acceleration, and have better management of when our trucks are running. Our maintenance is improved due to the maintenance alerts and reminders with odometer and engine hours tracking ensuring that routine maintenance is never missed.

Capterra loader

Azuga Fleet Value

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher.

Cons: nothing - we have had no issues with the product and no complaints. Customer service is outstanding.

Overall: Our relationship with Azuga has been positive from day ONE. When we have had an issue, they are handled it quickly and professionally. A superior company to work with - they make their customers feel valued (unlike others in the industry that require long terms contracts that automatically renew).

Vendor Response

by Azuga on January 02, 2019

Thanks Steve. Glad to know is Azuga is working well for you.

Great Product and Customer Service

Dec 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that we can see at a glance where our people are at any given time of the day. The reports are fairly easy to work with. Adding drivers is a breeze. There are a ton of alerts that come through that are very helpful as well. My greatest experience has been with Azuga Customer Service, though. If ever I have a problem with a unit or a question, they are responsive and helpful and quickly resolve any concerns I may have.

Cons: There are times when I need to contact our Service Rep in order to change or remove a unit or a driver. I understand the reasons for this, but it can be inconvenient at times.

Overall: Very happy with this product.

Great addition to our fleet

Aug 15, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using the Azuga software, we have managed to reduce our fuel consumption in our fleet by 14%. The ability to make sure our drivers aren't leaving their vehicles idling for extended amounts of time is what is mainly responsible for this savings. We have also been able to improve customer service since our dispatcher can easily see what driver is nearest to a location that needs an unscheduled visit. The dispatcher also enjoys not having to phone 17 different people to see who is closest.

Cons: We have had several of the transmitter units stop working, but a quick phone call or email to the support team, and a replacement device is quickly shipped out to us.

Vendor Response

by Azuga on August 15, 2017

Tim - we're very glad to hear about the success you are having with Azuga Fleet, and happy to give the support you need when it's needed!

Capterra loader

Extremely helpful tool if you have more than 1 vehicle

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -Know EXACTLY where your drivers are located.

-Get alerts if your drivers are speeding, or driving in an aggressive manner which uses more fuel.

-Manage vehicle idle time which wastes fuel

-Have the ability to tell the customer exactly where their delivery is when they call asking "where is my item"?

Cons: GPS device is not built very tough. In the event that you need to swap out the device for some reason, it's pretty easy to bend the pins inside, or if it gets dropped, it will shatter easily.

However, if this happens, Azuga will promptly get you a replacement (for a small shipping fee).

Overall: We are extremely pleased with Azuga, and will continue to use them. The devices have paid for themselves in fuel savings and customer satisfaction.

Vendor Response

by Azuga on September 21, 2018

Thank you Tim for your feedback

Managing Our Fleet

Jan 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I can locate any fleet vehicle at any time with any of my devices.

Cons: There are occasional server problems that cause delays in the real time display.

Overall: I first selected the Azuga system because it was less money than the other systems I'd considered, and it was a system we could easily install ourselves. It has been great to be able to locate our vehicles without trying to reach our drivers by phone. Being able to know where everyone is, at a glance, allows us to make better decisions. I think that the system has made or fleet more efficient, just because everyone knows that we track our vehicles.

Vendor Response

by Azuga on January 10, 2019

Hi Bob

Thanks for the review. We will ensure our team gets your feedback.

Best
Team Azuga

Great Value GPS

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: For the money Azuga is a great value. There are a multitude of great options for fleet tracking and maintenance. The automatic maintenance reminders and check engine light notifications are ideal for making sure your fleet stays in top notch condition. The interface is very user friendly, easy to learn and set up your fleet.

Cons: The biggest issue that we ran into and is an issue with all OBD II GPS units is that the GPS doesn't do the best job triangulating the vehicle location because the GPS receiver is located too low in the vehicle with no line of sight to satellites. This issue can be quickly and easily remedied by adding a pig-tail extension to relocate the OBD II device to a better location.

Overall: The support team from Azuga has been amazing. They are very quick to respond and take great care to make sure the problems get resolved. They have offered many solutions to help implement GPS tracking effectively.

Fleet at a Glance

Dec 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Like visibility of Fleet and the use of the Beacon cards when they are working properly is great for us because we often have drivers switching vehicles so we can see who is where as well. Azuga Fleet has greatly improved our ability to let customers know when they can expect there loads, as well as improve our efficiency in credit pick-ups. Our drivers have a stronger sense of accountability as well.

Cons: Sometimes the Beacons don't function properly which can be a headache, but when they are working the system is easy to use and helpful.

Overall: Azuga has been a great tool and investment that has paid dividends in improved customer service and operations efficiency.

Azuga meets our needs!

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are television broadcasters with a large news fleet. With AZUGA we can monitor where our reporters are located to enable quick dispatching of staff when news breaks. The alerts keep us notified when driving exceptions occur and we can better manage our staff and fleet when we know what is happening.

Cons: There really is not anything that is least liked

Overall: Having a pulse of our fleet at any given time of the day aids us in getting to the story ahead of our competition.

Azuga has been so easy to work with!

Aug 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to keep track of our vehicles in real time. We always know where our trucks are, how fast they are going, how long they have been where they are, etc.

Cons: Sometimes the set up screens can be confusing when adding a vehicle or driver. Like you have to have the driver added before you can add the vehicle, things like that.

Vendor Response

by Azuga on August 15, 2017

Glad to know is Azuga is working well for you, Jessica. I'll make sure your input gets to our product team.

Capterra loader

AZUGA FLEET GPS TRACKING

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple for people in the office to just open the site and see where our guys are.

I like how it tracks the odometer for maintenance records.

Cons: Many times a unit will not track. We pride ourselves on being on-time for our first appointments of the day but we cannot rely on AZUGA to be functioning properly on ALL unit ALL the time.

Overall: Review would be 5 stars and 10 out of 10 if ALL the units tracks ALL of the time.

Very easy to use

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to use and is web based, so it can be used from any location as long as you have credentials.

Cons: There really is nothing that I don't like about the Azuga software, as it gives you all the information needed to track your vehicles and picture of how they are being driven.

Overall: The Azuga software made it easy for us to make sure all of our vehicles were in the set boundaries.

Not happy at all!

Dec 27, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: It's theory is great! It does provide GPS tracking of our fleet, and provides good maintenance tracking .

Cons: Only part of it works! We aren't able to use all of the functions that we are paying for. I have been working with customer support for 4 plus months and still no resolution to the problems.

Overall: The GPS tracking is fine and the maintenance tracking is great, but the Safe driver and rewards features aren't working at all for us. Customer service representatives are trying to be helpful in resolving the issues, but after 4 plus months of trying I am on my 3rd person "assigned" to help me and nothing has been resolved. We want a refund for the the cost of features that we have been paying for that aren't working. I was told that someone would call me to discuss that issue and it's been 3 weeks and I haven't heard from anyone. This is all very frustrating since the sales representative that convinced us to use Azuga was very good and we bought into his sales pitch only to learn now that half of the features we were excited to use aren't functioning. Certainly doesn't do much for our credibility since we convinced other Zerorez franchises to change their fleet tracking to Azuga and now it isn't all that we thought it was going to be.

Vendor Response

by Azuga on January 02, 2019

Hi Kim

We are sorry to hear this. At Azuga, our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay.

We have already notified our Head of Customer Support and someone will be in touch shortly

Thanks
Team Azuga

Azuga fleet managmnet

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use, and the knowledge of where my team is. This helps me dispatch efficiently and effectively.

Cons: I dont like how hard it is to search who was at a given location at a given time.

If I have a complaint about a driver, I wish I could search with ease who was at that location in a specific time window.

Overall: It is very handy, and very important in how we operate now.

Customer Feedback

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Use to install and set up. driver are using the app and use as to compete with each other

Cons: very easy to unplug which makes it easier for the drivers to pull out and you do not get an alert when it's unplugged

Overall: I am satisfied with the product

Vendor Response

by Azuga on December 19, 2018

Thanks Claudio. Glad to know is Azuga is working well for you. You can get notified when the device is unplugged. I will have our team reach out to you to set this up.

Azuga for Business

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Reports are easily accessible, site is easy to use.

Cons: I'm not sure, I have a least at this time.

Overall: We utilize Azuga to ensure our techs are on the road timely, to advise our customers the ETA of tech arrivals, to help transport parts from one tech to the other easily (we can see from our system who has the part, and review Azuga to see which tech is the closest). It's very helpful tool to see where your team is in busy Atlanta traffic and who makes the most sense to route or reroute! I love being able to tell our customer, our tech is 5 minutes away on Peachtree!

Vendor Response

by Azuga on January 02, 2019

Thanks Kimberlee. Glad to know is Azuga is working well for you.

Capterra loader

Has Worked Great For Us!

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, and can login from anywhere.

Cons: If I had to say something we are always trying to get our costs lower so the cost could be a little lower.

Overall: We have used other trackers before and this one has been the most easy to use and it is nice to be able to log in to it from anywhere. I use it everyday, all day to track my guys to make sure I know where they are at and it helps me schedule them to their next call.

Very Easy to Use

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This device and it's web portal make it easy to track vehicles in real time and in past time.

Cons: Sometimes Google Maps (which is what Azuga uses) gets the addresses wrong. It might call a city by its township or county.

Overall: Overall the experience with Azuga has been an easy one. Customer service has been easy to reach if needed. The device and web interface are simple and easy.

Review - Azuga Fleet

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Being able to keep track of our vehicles. The diagnostics were the biggest selling point for me and how you can add other equipment or vehicles as long as you have one device.

Cons: The diagnostics are a little touch and go on if they work. Sometimes there will be a problem that comes up , but then you can't find it again. Printing it out is a bit of a problem at times.

Overall: I have been able to see the excessive speeds that is being driven. I would like to be able to afford the beacons so that there is no question of who is driving at the time, but I was lucky to talk them into the devices at all

Vendor Response

by Azuga on September 17, 2018

Thanks Kiersten. I'll make sure our product team gets your feedback on the DTC codes.

Presented as a great service, cant get anyone to fix issues.

Jul 26, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I imagine if there were no issues, and the customer service tried to get issues resolved, then it would be a very nice service. They have a lot of features, and some of them sometimes work.

Cons: We have GPS tracking issues, both not tracking and not close to accurate positions on the ones that do work. We have ELD issues, having to manually enter the trucks location, not allowing drivers to sign out, etc. The App leaves much to be desired, you have to use the desktop version to do anything besides see where your vehicles are. POOR customer service. Hours on the phone with no resolution. Transferred 2-5 times per phone call. You have to explain the issues to every Azuga person who you talk to. When they do finally resolve issues after months of explaining them, they dont resolve all of the issues. A big distraction if you want a seamless GPS/ELD system.

Vendor Response

by Azuga on July 27, 2018

Hi Logan

We are sorry to hear this. First, We would like to apologize for the troubles and frustration that you experienced lately.

At Azuga, our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay.

We have already notified our Head of Customer Support and someone will be in touch shortly

Once again, please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times

Thanks
Team Azuga

Great Product - Affordable Price

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Azuga provided me with the best value for money software solution for tracking or 20 vehicles. They have grown with us as a company and provide fast customer solutions.

Cons: There are a lot of features and sometimes the interface feels a little overwhelming a cluttered. It would be great if there were advanced and basic interface you could toggle off/on to make the product seem simpler when need be or so it can be used by low level employees.

Azuga review

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Azuga App for mobile phone is a great bonus so you don't have to be on your desktop to access info. One of the features about the software is the detailed data for my drivers...it helps to cross-reference their timesheet for accuracy.

Cons: Nothing really...if there's a con, its really just pointing out something insignificant. Maybe its just the ability to print out the detailed activity for a period, rather than just daily.

Capterra loader

Best in Customer Service

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My favorite part about the software is the alerts for speeding and hard braking, and the reports we receive on the engine and battery health of our fleet.

Cons: Only downside for me is that they can be easily removed and accidentally removed when pulling the e brake in some of our trucks.

Overall: We are able to stay more on top of our vehicle maintenance, and closely monitor any idle time to save our company money. The best part by far is the customer service I've received especially after coming from another fleet management company that was lacking in this department. The originally salesperson I dealt with, Francis, is extremely responsive, helpful, and kind.

Capterra loader

Plenty of Useful Bells & Whistles

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The telematics are robust and we have had great success in managing our vans towards safety and consistency in driving practices.

Cons: Overall, the entirety of the GPS data/functionality can be used in all of our vans - on the older vehicles we have the diagnostics codes slightly limited.

Overall: Azuga has done a good job servicing us and explaining optimal utilization. We are a seasoinal fleet in Higher Education and like the ability to suspend service intermittently.

Does it's job

Sep 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works, with little to no down time. The fleet options are nice.

Cons: Nothing major, but they have twice removed features I used daily. It doesn't ruin my experience, just makes it less convenient.

Vendor Response

by Azuga on September 18, 2018

Thanks for your review Doug. Will share your feedback to our products team.

Azug...what?

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love the way it makes tracking fleet vehicle assets so easy.

Cons: The Cost. If they would cut the monthly cost even just a little bit, it would go a long ways as far as marketing and affordability.

Overall: Great product, very reliable. Never had to really contact Support much.

Excellent product used in our US and Canadian operations!

Aug 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and great customer service. We also enjoy the simplicity of the software as it is so user-friendly.

Overall: Security of our Fleet, safety of our employees, fuel cost savings, insurance cost savings just to name a few.

Vendor Response

by Azuga on August 15, 2017

Great to hear it's working so well for you, Cam! Thank you!

Works on almost all vehicles

Sep 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Quickly and easily tracks vehicles locations and speeds.

Cons: Some of my vehicles the unit makes the dash displays go crazy and the vehicle's computer has to be reset.

Vendor Response

by Azuga on September 21, 2018

Thanks Scott. I'll make sure our team gets your feedback on the display

Great Application

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use, display, reporting features

Cons: N/A - I really have yet to find a flaw; it is a very detailed and comprehensive application.

Vendor Response

by Azuga on January 09, 2019

Hi Peter

Thanks for your review. We are very glad you like using Azuga.

Thanks
Team Azuga

Azuga Fleet our second Tracking Device

Dec 18, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy to use screen and most things are easy to find without having to call support.

Cons: The software works about 95% of the time. It is frustrating when it is down or not tracking properly.

Overall: Overall it has worked well, the minor issues can be solved with a few minutes of work which is basically having to call the team to see where they are when the software is down or not tracking properly.

Very pleased with reports and support

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: These units are quick and easily installed, give excellent feedback on driver information such as hard braking, speeding helping to monitor issues before they become accidents.

Cons: I have not come into any problems to this point with this system.

Overall: If we have a driver complaint about someone we can verify location and speeds with reports giving us a more clear picture of situation

Azuga

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of installation and programming. I also like the amount of information obtained from the devices.

Cons: My least favorite part would have to be that they currently only work with ISE. ISE's website constantly crashes and they don't have the best customer support.

Overall: I've been very pleased with Azuga Fleet. They seem to always want to keep their customer happy.

Great way to reduce cost

Dec 27, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can view where your truck is and make sure its within the limits

Cons: Would like to receive updates more quickly when truck is out of area or idling to long

Overall: Great tool to have and excellent service

My Review of Azuga

Jan 08, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: easy of use, cost factor. Installation was easy and problem solving is pretty simple.

Cons: support is hard to understand sometimes, system randomly fails or locks up. not all features are supported as spoken

Overall: not that much other than I have compliance for DOT

Vendor Response

by Azuga on January 11, 2019

Hi

Thanks for your review. We will make sure our team gets the feedback

Thanks
Team Azuga

Azuga Fleet for Pest Control

Dec 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very user friendly. The demos make it easy to set up and get everything started.

Cons: You are unable to change the weight of scoring for Driver Behaviors.

Overall: Overall, we have had a good experience. The call-in customer service is so-so at best. But if you get plugged in with the right people at Azuga the customer service is incredible.

Excellent Device

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can keep track of my employees right from my office

Cons: I would like to see a smaller device so it is not so noticeable

Overall: My experience with Azuga has been 100% positive. I am very pleased with all communications as well as our devices we currently have.

Vendor Response

by Azuga on January 07, 2019

Thanks Margaret. Glad to know Azuga is working well for you! Feel free to let us know if you need anything else

This is a very good product for the price that is paid for it.

Aug 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. I like that my drivers get rewards for good driving . I like the notifications also. I also like the way the website is structured.

Cons: The website doesn't have all the vehicles that we have in our fleet. We have trucks that are International and that vehicle is not in the list, so hard to track mileage.

Vendor Response

by Azuga on August 15, 2017

Thanks Carol -- we're happy to see that Driver Rewards is working for you.

Azuga Fleet works on all types of vehicles whether OBD, j-bus or hard wired -- I'll make sure we follow up to see if we can get you outfitted on what you're looking to monitor.

Azuga

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: For easy to set up and use. The customer service team is very helpful

Cons: Doesn't let me do everything I would like

Overall: Customer service team is very responsive

Works Great!

Dec 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Works well with our vehicles, the was of use is amazing

Cons: No Cons thus far, We are impressed with the devices.

Overall: Love Azuga, Works great for our team!!

Excellent System

Jan 12, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of Use once setup, ease customization of units tracked.

Cons: Initial Setup can be difficult, once complete though it is a breeze.

Excellent product with exceptional customer service.

Jun 13, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Map showing all the trucks in one view. Very easy to locate a truck and see where the truck has been during the route.

Cons: Reports could be more configurable. I'd like a more powerful reporting tool. I'd like to look at a driver score, then drill down to see what events in particular contributed to the score

Overall: Driver accountability using both carrots and sticks

Vendor Response

by Azuga on June 13, 2017

Thank you, Mark. I'll share your idea on using scores to bring up specific incidents -- would certainly be useful in coaching discussions.

So far so good

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to install, simple user interface online, good reporting.

Cons: At the moment I don't have any complaints.

Vehicle Tracking

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent software. Allows us to track our vehicles and alerts us to instances of speeding, hard braking and sudden acceleration. Also alerts us of low battery and check engine lights.

Cons: I have liked it from the start. Took a little while to learn how to use it but once I did, no problem at all.

Overall: Overall - Excellent. Has been a definite asset to our company.

Vendor Response

by Azuga on September 20, 2018

Dear Andrew, Thanks for your feedback. We're glad to see you're happy with our services.

Azuga Fleet Software

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very easy to use and a great value for your money.

Cons: There was nothing I didn't like about this software.

Overall: Azuga Fleet is an awesome company. They provide our company with great tools needed to optimize our fleet of vehicles.

Excellent product.

Jun 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Customer support. Willingness to listen about things that could help our company as well as their product.

Cons: I have yet to find anything negative about this product. We use it everyday in all of our locations and everything has been great so far.

Overall: Fuel tracking, tracking of all vehicles overall great experience.

Vendor Response

by Azuga on June 13, 2017

We appreciate the positive input on our service and support of your business, Jon. Thank you.

Azuga Fleet

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ability to track fleet location, speed, idle time, etc.

Cons: Not being able to track device if it is not plugged in. I wish there was away that could show the location of the device when it is pulled out of the vehicle. Repair shops tend to pull out the tracker, and it disappears after that.

Overall: Overall experience has been great. I have been approached by many other Fleet tracking companies, and my response is always that I am happy with Azuga!