--- title: "Azuga Fleet Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Azuga Fleet the right Fleet Management solution for you? Explore 302 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153228/Azuga-Fleet/reviews/" page_type: "reviews" language: "en" --- Azuga Fleet 4.3 (302) [View alternatives](https://www.capterra.com/p/153228/Azuga-Fleet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Azuga Fleet Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews SP Steve P Service pest techChemicals, 10,001+ employeesUsed the software for: 1-2 years. “It’s decent it does a good job of keeping a record of where I go between each job the accuracy of being at a specific location isn’t exact like I was at a Home Depot in Vero Beach and it shows that I was at Walgreens, but overall it’s not bad.“ September 16, 2025 PG Prem G Service ProConsumer Services, 201 - 500 employeesUsed the software for: Less than 6 months. “Speeding instructions are not clear, I think if I do 1 or 2Km over speed limit even on highway it would hit my overall score.“ September 17, 2025 JB Jonathan B Food Recovery CoordinatorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “I feel that the Azuga Fleet app is a great tool to utilize as a company fleet driver to help achieve my goal to be a better driver“ September 18, 2025 JP Jeff P Warehouse managerChemicals, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “There are also pings from places that I cannot tell if the driver stopped there or not“ September 16, 2025 PR Philip R Senior Service Technician and Certified Field TrainerEnvironmental Services, 11 - 50 employeesUsed the software for: 6-12 months. “Helps in maintaining my Speed and Braking thus making me a better more careful Driver even in my personal vehicle.“ September 16, 2025 KC Kerry C TechnicianConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “Distracted driving a little sensitive sometimes when at night and early morning. And don’t like night cam red lights at night“ September 16, 2025 mM mario M Project ManagerConstruction, 501 - 1,000 employeesUsed the software for: 6-12 months. “I like how accurace the app works, from the app on our phones, to the computer and being able to modify searches.“ September 26, 2025 JS Jacob S OwnerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “Could plow a whole site and it wouldn’t even update. When they first sent the units they didn’t even have the right wiring diagram.“ November 1, 2024 ## Showing most helpful reviews Showing 1-25 of 302 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steve F. General Manager Consumer Services Used the software for: 2+ years ### "Azuga Fleet Value" December 27, 2018 5.0 Our relationship with Azuga has been positive from day ONE. When we have had an issue, they are handled it quickly and professionally. A superior company to work with - they make their customers feel valued (unlike others in the industry that require long terms contracts that automatically renew). Pros The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher. Cons nothing - we have had no issues with the product and no complaints. Customer service is outstanding. Review Source Response from Azuga January 2, 2019 Thanks Steve. Glad to know is Azuga is working well for you. MT Madelyn T. Territory Sales Manager Farming Used the software for: 2+ years ### "Azuga Fleet" September 16, 2025 4.0 i would describe my overall experience with Azuga as good. Does seem to be getting stricter with the hard breaking and acceleration alerts. Pros keeps me accountable to be a safe driver, keeps our team competitive on who is the safest driver throughout our district. Cons the app doesnt show me how my driving is being scored. app has a lot of updates and doesnt seem to work all the time Review Source Response from Azuga September 24, 2025 Hi Madelyn, Thanks for taking the time to share your experience and for being with us for over two years - that means a lot! We’re glad to hear Azuga helps keep you accountable and even adds a little friendly competition with your team. We appreciate your honesty about the app experience and scoring visibility. We know how important it is to clearly see how your driving is being measured, and we’ll pass this feedback along to our product team. Our support team can also help if the app isn’t syncing right after updates. Thanks again for sharing. We’re happy to hear it’s been a good overall experience, and we’ll keep working to make it even better. -The Azuga Team DS Daniel S. Owner Consumer Services Used the software for: 2+ years ### "Don't do it, look somewhere else first. " March 10, 2025 1.0 This was the worst experience I have ever had with a business in my entire life. They take being a PITA to the extreme! Pros I have nothing good to say about this company. Cons Everything! Their customer service was terrible. Their response time to issues was terrible. Their ignorance about their system was terrible. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing Azuga Fleet They were recommended by a trade association. Review Source Response from Azuga September 8, 2025 Hi Daniel, Thank you for sharing your feedback. We’re truly sorry to hear about your experience with Azuga - this is certainly not the standard we aim to provide our customers. We take every comment seriously and would like the opportunity to make things right. If you’re open to it, we’d love to connect directly to better understand the issues you faced and see how we can improve your experience. Please reach out to our team at customercare@bridgestone.com, and we’ll prioritize addressing your concerns. We appreciate your honesty, and your feedback will help us do better moving forward. Sincerely, Customer Experience Team, Azuga PR Philip R. Senior Service Technician and Certified Field Trainer Environmental Services Used the software for: 6-12 months ### "AZUGA Experience" September 16, 2025 5.0 Pros Helps in maintaining my Speed and Braking thus making me a better more careful Driver even in my personal vehicle. Cons I feel that the "Aggressive Braking" is a bit too sensitive. A lot of times, especially in my territory, I have wildlife constantly jumping in front of me while driving. Switched from [TRUCE](https://www.capterra.com/p/221844/TRUCE/) Wasn't up to me. It was a company decision. Review Source Response from Azuga September 26, 2025 Hi Philip, Thanks for the great review! We’re glad to hear Azuga is helping you be more mindful with speed and braking, and that it’s even carrying over to your personal driving. That’s exactly the kind of impact we hope for. We appreciate your feedback on the braking alerts being a little too sensitive, especially with the unique challenges of wildlife in your area. We understand how important it is for the system to reflect real-world driving, and we’ll be sharing your input with our team as we work on improvements. Thanks again for taking the time to share your experience! -The Azuga Team KM Khrystyan M. Case Manager Civic & Social Organization Used the software for: 1-2 years ### "Ease of Use " September 22, 2025 4.0 Azuga is great for company cars. By having Azuga in the cars I feel more protected and I know my company is also protected by its great camera features. Pros I like the ease of using Azuga Fleet. When getting in the car it automatically connects and I don't have to waste time trying to connect manually. Cons At times the cameras are more sensitive than they should be. If you put your hand up to your head and arm on the window seal it will think you are talking on the phone. Review Source Response from Azuga October 14, 2025 Hi Khrystyan! Thank you so much for sharing your experience! We’re happy to hear that you find Azuga Fleet easy to use. That automatic connection is definitely one of our favorite time-savers, too. We appreciate your feedback about the camera sensitivity as well. We’re always fine-tuning our features to make them as accurate and helpful as possible, so your input really helps. Thanks again for your thoughtful review and for being part of the Azuga family! We’re glad to have you on the road with us! -The Azuga Team JB Jonathan B. Food Recovery Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Azuga Fleet app is a great tool for professional drivers to maintain a great driving record" September 18, 2025 4.0 I feel that the Azuga Fleet app is a great tool to utilize as a company fleet driver to help achieve my goal to be a better driver Pros What I like most about the app is the ability to see my score on a daily basis and use that to monitor my strengths and weaknesses while driving for my company. Cons The thing I like least about the app is that there have been some minor bugs within the app where I questioned if it was tracking correctly. Review Source Response from Azuga October 14, 2025 Hi Jonathan! Thank you for the great feedback! We’re so glad to hear that you’re finding the daily score feature helpful - it’s awesome to see drivers using it to track their progress and improve over time. We appreciate you mentioning the minor bugs you’ve come across, too. Our team is always working on updates to make sure the app runs as smoothly and accurately as possible. Thanks again for taking the time to share your experience and for being part of the Azuga family! -The Azuga Team KC Kerry C. Technician Consumer Services Used the software for: 1-2 years ### "Older driver learning to correct old habits " September 16, 2025 4.0 Ok for the most part. Took some getting used to but doing better it now not cussing at it as much when it goes off. Pros Videos that I can watch to see what I done. And to watch other drivers that could cause a accident for proof that protect me Cons Distracted driving a little sensitive sometimes when at night and early morning. And don’t like night cam red lights at night Review Source Response from Azuga September 17, 2025 Hi Kerry, Thanks for sharing your feedback! We’re glad to hear the video features have been helpful, especially in providing proof and extra protection on the road. We also appreciate your honesty about the alerts and night camera - we know it can take some getting used to, and our team is always working on ways to make the experience smoother. It’s great to hear things are improving for you, and we’re grateful you took the time to share your experience with us. -The Azuga Team JL Jason L. Pest Control Manager Public Safety Used the software for: 1-2 years ### "Well done! " September 17, 2025 5.0 It does the job we want it to do. It’s a big help to know where our vehicles are at all time. I’m happy with the service provides. Pros It’s accurate to the times and locations it records. It is easy to use and understand. My favorite feature is the bread crumbs. This help when customers say we never showed up. It’s nice to have that record. Cons It can be a little slow at times to download the live feature and show accurate movement. Several times I’ve checked it with a vehicle at the office and it says it hasn’t left an area it was at 30 minutes ago. For the most part it is right on the money. Review Source Response from Azuga October 14, 2025 Hi Jason! Thank you so much for the awesome review! We’re really glad to hear that Azuga’s tracking accuracy and breadcrumb feature are helping your team stay on top of things - that’s exactly what we aim for. We appreciate you pointing out the occasional lag in live tracking, too. We’re always working to improve speed and performance, so feedback like yours helps us get better. Thanks again for being part of the Azuga family! We’re happy to have you on board! -The Azuga Team JP Jeff P. Warehouse manager Chemicals Used the software for: 1-2 years ### "Driver tracking " September 16, 2025 5.0 I use it daily to track drivers. I also use it to streamline our deliveries to save money of labor and fuel Pros Easy interface and well laid out design. I use this interface everyday to track drivers and to see how they are doing Cons I feel that scrolling all the way down can be too time consuming. There are also pings from places that I cannot tell if the driver stopped there or not Review Source Response from Azuga September 24, 2025 Hi Jeff, Thanks so much for the great review! We’re happy to hear the interface makes it easy for you to track drivers and keep things running smoothly day to day. It’s awesome that it’s helping you save on labor and fuel, too. We really appreciate your feedback on scrolling and location pings - that kind of insight helps us see where we can improve the experience. We’ll be sure to pass it along to our team. Thanks again for sharing your experience and for using Azuga every day! -The Azuga Team Destanee M. Admin Manager Chemicals Used the software for: 1-2 years ### "DO NOT RECOMMEND " December 6, 2023 1.0 Terrible, I do not recommend to anyone! Pros Nothing, they have very poor management Cons Azuga does not even deserve one star! I regret to say that my experience with them has been deeply disappointing. Not only did they exhibit poor communication throughout our interaction, but there were also blatant discrepancies between what was promised in our contract and what was delivered. Their lack of transparency and failure to uphold their end of the agreement was disheartening. Despite assurances made in the contract, the actual service fell far short of expectations. Attempts to address these issues were met with further miscommunication and a lack of accountability. I cannot in good conscience recommend Azuga based on my personal encounter. Potential customers should be cautious and thoroughly investigate any agreements before engaging with this company. Review Source JV Jason V. Manager Construction Used the software for: 1-2 years ### "Great Product with tons of features" October 2, 2023 5.0 Overall, the tracking units work great and provide needed information for the business. Pros The web page is easy to use and navigate. It's also easy to edit vehicle information as needed. Cons The mobile phone app has issues when logging in. It seems to take a couple of minuets every time the app is opened to access the vehicle information. It also runs slowly even when connected to wi-fi. I have also noticed that the breadcrumb report sometimes does not match the correct location to the timestamps. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) The product was not reliable and the customer service was terrible Review Source RS Ray S. tire/mechanical repair Automotive Used the software for: 6-12 months ### "Alln1 great service" October 9, 2023 5.0 Have not had any problems, works great. Pros We are able to have gps tracking and safety cams together in one app. Cons The safety cams can not be accessed on mobile phone. Switched from [RouteManager](https://www.capterra.com/p/185092/WorkWave-Route-Manager/) They were discontinuing and we were made contact with azuga. Review Source AR Adam R. Seed Production Agronomist Farming Used the software for: 1-2 years ### "First year with Azuga Fleet " October 9, 2025 4.0 Overall it’s been good. I think the reminder of each time you hard accelerate or brake has made me more aware of safer driving techniques Pros Azuga fleet aids me with tracking my mileage for business trips. It’s nice to be able to look back and verify your daily mileage if you forget to manually log your day. Cons Speed limit scoring isn’t up to date with local speed limit changes. I’m graded down each time I drive the speed limit on a 10 mile stretch of road now that the local county raised the limit from 45 to 55 mph. Review Source Response from Azuga October 14, 2025 Hi Adam! Thanks so much for taking the time to share your experience! We’re glad to hear Azuga is helping you track mileage and build safer driving habits - that’s exactly what we love to see. We appreciate your feedback about the speed limit updates, too. Local changes can sometimes take a little time to sync, but our team is continuously working to improve accuracy and keep maps as current as possible. Thanks again for your thoughtful review and for being part of the Azuga family! -The Azuga Team SA Steven A. Substance Use Counselor Hospital & Health Care Used the software for: 6-12 months ### "Comfortable being monitored" September 16, 2025 5.0 Very effective and you do not feel monitored like you normally would with a camera in your face. I actually drive my own car as i was still being monitored. Pros It taught me to drive like i was being tested at the DMV so that i would always want to drive with more defense. Cons The times when an alert would go off for no reason like for a seatbelt, or at random times at a full stop at a light or intersection Review Source Response from Azuga September 24, 2025 Hi Steven, Thanks for the thoughtful review and for giving Azuga a try! We're glad to hear the system helped you drive more defensively without feeling intrusive. Sorry about the random alerts; That can be frustrating. We’re always working to reduce false alerts and make things feel more natural. If you want, our support team can help tweak alert sensitivity or walk through settings to cut down on those seatbelt/stop misfires. We really appreciate the feedback. It helps us make the product better for everyone. -The Azuga Team mM mario M. Project Manager Construction Used the software for: 6-12 months ### "AZUGA TIME! " September 26, 2025 5.0 I do like Azuga overall, because it is very beneficial for keeping track of my team. As a project manager, I am responsible for my crews, and this tool definitely helps keep track of my techs. Pros I like how accurace the app works, from the app on our phones, to the computer and being able to modify searches. Cons This depends on the speed of the initial load-up. I may take a little bit to load up, but I know it's because it is pulling satellite. Review Source Response from Azuga October 14, 2025 Hi Mario! Thank you so much for your great review! We’re happy to hear that Azuga is helping you manage your crews more efficiently - that’s exactly what it’s designed to do. We appreciate your note about the initial load time, too. You’re right, it can take a moment while the system pulls satellite data, but we’re always looking for ways to make that process even faster. Thanks again for sharing your experience and for being part of the Azuga family. We’re glad it’s making your job a little easier! -The Azuga Team RS Roshaunda S. Kinship care coordinator Human Resources Used the software for: 6-12 months ### "Safety is Essential " September 16, 2025 5.0 I find it very important for AZUGA Fleet to monitor our safety on the road. It is essential and keeps us mindful of our surroundings while we are on the road. Pros The assistance of keeping us safe on the road. The monitoring of driving and being mindful of our surroundings. Cons Sometimes I get paired to cars when I’m not driving or connected to a vehicle. There have been times when I’ve been connected to a car and someone else was driving. Review Source Response from Azuga September 17, 2025 Hi Roshaunda, Thank you for the thoughtful review and for sharing your experience with us! We’re so glad to hear you find value in the safety monitoring and that it helps keep you mindful on the road. We appreciate you pointing out the issue with being paired to the wrong vehicle. We know how frustrating that can be, and our team is working on improvements to make those connections more accurate. In the meantime, our support team is always happy to help if it happens again. Thanks again for your feedback and for being part of our community! -The Azuga Team ZA Zach A. Service manager Chemicals Used the software for: 2+ years ### "Fleet tracking" December 1, 2024 5.0 It’s great. Does exactly what we need and there are very minor hiccups Pros I really like the tracking feature. I’m able to see updated speeds, brakes and idles of all our vehicles for any date. Cons It can be difficult to find certain things I may be looking for. It’s not often. Overall the program is great Review Source Response from Azuga December 9, 2024 Hi Zach, thanks so much for taking the time to leave us a review. We are so happy you can see all the information you need. We will take your feedback to heart and try to make things easier to find! TM Tina M. Fleet Administrator Automotive Used the software for: 2+ years ### "Sep 2023 Review" September 26, 2023 3.0 After over a year of frustration I finally got a manager to assign me a customer service agent in the US who could fix the spreadsheet of many issues needing corrections after much effort on my part. Pros I like the pricing the most for the product. I put up with the problems because of the pricing. Cons Dealing with customer service in India has been the most challenging part of my experience. They are nice and say they’ll send a return shipping label & never do without months of multiple follow up emails & calls. I don’t like that we have to pay for 30 extra days after a device is not being used & cancelled. Reason for choosing Azuga Fleet The price was lower than competition. That is the only reason. And that is what keeps me staying with Azuga & the issues I have to deal with. Review Source FV Francis V. Program support specialist Transportation/Trucking/Railroad Used the software for: 2+ years ### "Azuga daily use" December 13, 2019 5.0 How fast people travel, fast starts, hard stops, miles driven. I hope marketing has 100’s of thousands of modules in stock so when Oregon starts up the program they will be available so you don’t get caught with your pants down! Suggest that when you send out the monthly statements you can get a stripped down version as well day to day 5 pager. A one pager with a roll up and include what’s left in the bank as well. Francis Pros Easy to use, works in the back ground with no worries. Badges have changed my driving style. No more jack rabbit stares and try to avoid hard braking except when someone cuts you off. Daily run down shows how much the additional use will be approx 30 cents daily less than a soda. Map really shows the intersections to be more careful at. Showing how much gas I waste waiting at very long intersections and RR crossings is a wake up call. Staff answers when I quiz the system are spot on! VERY EASY to add money when the bank is low. I honestly think when Oregon goes to OREGO next year Azuga will get the lions share of the business except those like my older 4Runner that has OB1 outlet and doesn’t report info except for blinking lights. Hope you also come up with a module for OB1 vehicles as well! Cons When our daughters car is below 12.3 volts I get a repeated warning. They could tweak that lower. Les Schwab shows it is a good battery and alternator. Never does it in the summer only winter cold days. NOTE the module could be trimmed down a few mm. Our 2016 Focus is 1/8 to big and door keeps popping open. Fixed that by screwing the door closed. Also when the dealer checks the car, disconnecting the module is annoying. Fixed that too. Put a splitter so the module is not disconnected. Also I have State Farm module that pretty much does the sale thing yours does to get reduced insurance, progressive does the same thing. HEY why not combine your program with insurance companies so you can share the same module and same information so you don’t have to to buy a splitter so both can share the info. Review Source VR Verified Reviewer Executive Administrator Automotive Used the software for: 2+ years ### "Used Azuga a while" November 14, 2023 2.0 Pros \- simple setup - simple features - gps and camera worked decent Cons \- not all requested video actually comes - our eld was not setup properly caused issues - support is delayed Review Source CC Charles C. Transportation Manager Government Relations Used the software for: 2+ years ### "best tracking i have used" October 9, 2023 5.0 cutting down on vehicle speeding greatly improves vehicle safety and employee safety Pros able to track my vehicles in real time, speeding vehicle idle time. makes my job alot easier Cons have not found anything i dislike with the software Reason for choosing Azuga Fleet implemented by insurance company Review Source WN William N. area manager Utilities Used the software for: 2+ years ### "Azuga tracking" January 7, 2023 5.0 I can verify if my employees are following up a task Pros it loads quickly when using the mobile app. When away from my office, which is most days, it easy to look at and load Cons the mobile apps view are different than the pc views. It harder to go through the screeens I need while on the mobile app Review Source Response from Azuga January 9, 2023 Hi William, Thank you so much for taking the time to leave us a review. We really appreciate your feedback on the product and service! Please let us know if there is anything we can do to improve your experience. SB Stephen B. Owner Glass, Ceramics & Concrete Used the software for: 2+ years ### "Great product but it sometimes suffers in rural areas" September 26, 2023 5.0 You won't be sorry just be aware if you are in a rural area it is not without disruption. Pros It was easy to setup. We are able to update our customers as to the location of the service rep. And it is great for billing time. You know how long your rep was on location and driving time to and from. Cons We are in a rural area and there are times that the product has connection issues. Review Source MW Mark W. facility/fleet coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "The Azuga Platform Makes it easy." January 4, 2023 5.0 I know where my fleet is, how fast they are going, and maintenance history all inn one package. Pros Easy to use, enter vehicle information and set up alerts. Maintenance features are a nice add on to track specific service records. Cons The customer service experience could be a bit better. Review Source Response from Azuga January 6, 2023 Hi Mark, Thank you for taking the time to leave us a review. We really appreciate your feedback on the product and our customer service. If there is anything that we can do to help improve your experience please let us know. cC connie C. Fleet technician Non-Profit Organization Management Used the software for: 2+ years ### "Azuga is very helpful." September 21, 2023 5.0 Answering questions, a very responsive to questions. Pros Azuga has all the abilities to tracking, to finding locations at any time. Cons There is not anything that i have that we do not have any complaints about at all. 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