# Azuga Fleet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Azuga Fleet the right Fleet Management solution for you? Explore 301 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153228/Azuga-Fleet/reviews --- Azuga Fleet 4.3 (301) [View alternatives](https://www.capterra.com/p/153228/Azuga-Fleet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Azuga Fleet Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews SP Steve P Service pest techChemicals, 10,001+ employeesUsed the software for: 1-2 years. “It’s decent it does a good job of keeping a record of where I go between each job the accuracy of being at a specific location isn’t exact like I was at a Home Depot in Vero Beach and it shows that I was at Walgreens, but overall it’s not bad.“ September 16, 2025 PG Prem G Service ProConsumer Services, 201 - 500 employeesUsed the software for: Less than 6 months. “Speeding instructions are not clear, I think if I do 1 or 2Km over speed limit even on highway it would hit my overall score.“ September 17, 2025 JB Jonathan B Food Recovery CoordinatorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “I feel that the Azuga Fleet app is a great tool to utilize as a company fleet driver to help achieve my goal to be a better driver“ September 18, 2025 LZ Lindsay Z Accounts PayableConsumer Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Sometimes there are issues with the programs we have integrated with Azuga.“ December 26, 2025 PR Philip R Senior Service Technician and Certified Field TrainerEnvironmental Services, 11 - 50 employeesUsed the software for: 6-12 months. “Helps in maintaining my Speed and Braking thus making me a better more careful Driver even in my personal vehicle.“ September 16, 2025 JP Jeff P Warehouse managerChemicals, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “There are also pings from places that I cannot tell if the driver stopped there or not“ September 16, 2025 mM mario M Project ManagerConstruction, 501 - 1,000 employeesUsed the software for: 6-12 months. “I like how accurace the app works, from the app on our phones, to the computer and being able to modify searches.“ September 26, 2025 KC Kerry C TechnicianConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “Distracted driving a little sensitive sometimes when at night and early morning. And don’t like night cam red lights at night“ September 16, 2025 ## Showing most helpful reviews Showing 1-25 of 301 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steve F. General Manager Consumer Services Used the software for: 2+ years ### "Azuga Fleet Value" December 27, 2018 5.0 Our relationship with Azuga has been positive from day ONE. When we have had an issue, they are handled it quickly and professionally. A superior company to work with - they make their customers feel valued (unlike others in the industry that require long terms contracts that automatically renew). Pros The product from Azuga is the most valuable on the market. Even though it is very reasonably priced, the features offered from Azuga are far more valuable than its price. We have used competitive products, but Azuga - by far - is the best value for the money. Cannot recommend a product of this type any higher. Cons nothing - we have had no issues with the product and no complaints. Customer service is outstanding. Review Source Response from Azuga January 2, 2019 Thanks Steve. Glad to know is Azuga is working well for you. PR Philip R. Senior Service Technician and Certified Field Trainer Environmental Services Used the software for: 6-12 months ### "AZUGA Experience" September 16, 2025 5.0 Pros Helps in maintaining my Speed and Braking thus making me a better more careful Driver even in my personal vehicle. Cons I feel that the "Aggressive Braking" is a bit too sensitive. A lot of times, especially in my territory, I have wildlife constantly jumping in front of me while driving. Switched from [TRUCE](https://www.capterra.com/p/221844/TRUCE/) Wasn't up to me. It was a company decision. Review Source Response from Azuga September 26, 2025 Hi Philip, Thanks for the great review! We’re glad to hear Azuga is helping you be more mindful with speed and braking, and that it’s even carrying over to your personal driving. That’s exactly the kind of impact we hope for. We appreciate your feedback on the braking alerts being a little too sensitive, especially with the unique challenges of wildlife in your area. We understand how important it is for the system to reflect real-world driving, and we’ll be sharing your input with our team as we work on improvements. Thanks again for taking the time to share your experience! -The Azuga Team DS Daniel S. Owner Consumer Services Used the software for: 2+ years ### "Don't do it, look somewhere else first. " March 10, 2025 1.0 This was the worst experience I have ever had with a business in my entire life. They take being a PITA to the extreme! Pros I have nothing good to say about this company. Cons Everything! Their customer service was terrible. Their response time to issues was terrible. Their ignorance about their system was terrible. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing Azuga Fleet They were recommended by a trade association. Review Source Response from Azuga September 8, 2025 Hi Daniel, Thank you for sharing your feedback. We’re truly sorry to hear about your experience with Azuga - this is certainly not the standard we aim to provide our customers. We take every comment seriously and would like the opportunity to make things right. If you’re open to it, we’d love to connect directly to better understand the issues you faced and see how we can improve your experience. Please reach out to our team at customercare@bridgestone.com, and we’ll prioritize addressing your concerns. We appreciate your honesty, and your feedback will help us do better moving forward. Sincerely, Customer Experience Team, Azuga KM Khrystyan M. Case Manager Civic & Social Organization Used the software for: 1-2 years ### "Ease of Use " September 22, 2025 4.0 Azuga is great for company cars. By having Azuga in the cars I feel more protected and I know my company is also protected by its great camera features. Pros I like the ease of using Azuga Fleet. When getting in the car it automatically connects and I don't have to waste time trying to connect manually. Cons At times the cameras are more sensitive than they should be. If you put your hand up to your head and arm on the window seal it will think you are talking on the phone. Review Source Response from Azuga October 14, 2025 Hi Khrystyan! Thank you so much for sharing your experience! We’re happy to hear that you find Azuga Fleet easy to use. That automatic connection is definitely one of our favorite time-savers, too. We appreciate your feedback about the camera sensitivity as well. We’re always fine-tuning our features to make them as accurate and helpful as possible, so your input really helps. Thanks again for your thoughtful review and for being part of the Azuga family! We’re glad to have you on the road with us! -The Azuga Team JB Jonathan B. Food Recovery Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Azuga Fleet app is a great tool for professional drivers to maintain a great driving record" September 18, 2025 4.0 I feel that the Azuga Fleet app is a great tool to utilize as a company fleet driver to help achieve my goal to be a better driver Pros What I like most about the app is the ability to see my score on a daily basis and use that to monitor my strengths and weaknesses while driving for my company. Cons The thing I like least about the app is that there have been some minor bugs within the app where I questioned if it was tracking correctly. Review Source Response from Azuga October 14, 2025 Hi Jonathan! Thank you for the great feedback! We’re so glad to hear that you’re finding the daily score feature helpful - it’s awesome to see drivers using it to track their progress and improve over time. We appreciate you mentioning the minor bugs you’ve come across, too. Our team is always working on updates to make sure the app runs as smoothly and accurately as possible. Thanks again for taking the time to share your experience and for being part of the Azuga family! -The Azuga Team JL Jason L. Pest Control Manager Public Safety Used the software for: 1-2 years ### "Well done! " September 17, 2025 5.0 It does the job we want it to do. It’s a big help to know where our vehicles are at all time. I’m happy with the service provides. Pros It’s accurate to the times and locations it records. It is easy to use and understand. My favorite feature is the bread crumbs. This help when customers say we never showed up. It’s nice to have that record. Cons It can be a little slow at times to download the live feature and show accurate movement. Several times I’ve checked it with a vehicle at the office and it says it hasn’t left an area it was at 30 minutes ago. For the most part it is right on the money. Review Source Response from Azuga October 14, 2025 Hi Jason! Thank you so much for the awesome review! We’re really glad to hear that Azuga’s tracking accuracy and breadcrumb feature are helping your team stay on top of things - that’s exactly what we aim for. We appreciate you pointing out the occasional lag in live tracking, too. We’re always working to improve speed and performance, so feedback like yours helps us get better. Thanks again for being part of the Azuga family! We’re happy to have you on board! -The Azuga Team KC Kerry C. Technician Consumer Services Used the software for: 1-2 years ### "Older driver learning to correct old habits " September 16, 2025 4.0 Ok for the most part. Took some getting used to but doing better it now not cussing at it as much when it goes off. Pros Videos that I can watch to see what I done. And to watch other drivers that could cause a accident for proof that protect me Cons Distracted driving a little sensitive sometimes when at night and early morning. And don’t like night cam red lights at night Review Source Response from Azuga September 17, 2025 Hi Kerry, Thanks for sharing your feedback! We’re glad to hear the video features have been helpful, especially in providing proof and extra protection on the road. We also appreciate your honesty about the alerts and night camera - we know it can take some getting used to, and our team is always working on ways to make the experience smoother. It’s great to hear things are improving for you, and we’re grateful you took the time to share your experience with us. -The Azuga Team JP Jeff P. Warehouse manager Chemicals Used the software for: 1-2 years ### "Driver tracking " September 16, 2025 5.0 I use it daily to track drivers. I also use it to streamline our deliveries to save money of labor and fuel Pros Easy interface and well laid out design. I use this interface everyday to track drivers and to see how they are doing Cons I feel that scrolling all the way down can be too time consuming. There are also pings from places that I cannot tell if the driver stopped there or not Review Source Response from Azuga September 24, 2025 Hi Jeff, Thanks so much for the great review! We’re happy to hear the interface makes it easy for you to track drivers and keep things running smoothly day to day. It’s awesome that it’s helping you save on labor and fuel, too. We really appreciate your feedback on scrolling and location pings - that kind of insight helps us see where we can improve the experience. We’ll be sure to pass it along to our team. Thanks again for sharing your experience and for using Azuga every day! -The Azuga Team DW Danny W. fleet Alternative Medicine Used the software for: 1-2 years ### "safety first" September 16, 2025 4.0 Makes me more aware of my driving habits good and the bad and has helped me to improve my awareness as I drive Pros There is no doubt that it makes safer drivers and also gives supervisors a better understanding of the fleet drivers strengths and weakness. Cons It needs to be able to identify phone use more accurately, and to be a little more patient when drivers look away for a brief few seconds. Review Source Destanee M. Admin Manager Chemicals Used the software for: 1-2 years ### "DO NOT RECOMMEND " December 6, 2023 1.0 Terrible, I do not recommend to anyone! Pros Nothing, they have very poor management Cons Azuga does not even deserve one star! I regret to say that my experience with them has been deeply disappointing. Not only did they exhibit poor communication throughout our interaction, but there were also blatant discrepancies between what was promised in our contract and what was delivered. Their lack of transparency and failure to uphold their end of the agreement was disheartening. Despite assurances made in the contract, the actual service fell far short of expectations. Attempts to address these issues were met with further miscommunication and a lack of accountability. I cannot in good conscience recommend Azuga based on my personal encounter. Potential customers should be cautious and thoroughly investigate any agreements before engaging with this company. Review Source JV Jason V. Manager Construction Used the software for: 1-2 years ### "Great Product with tons of features" October 2, 2023 5.0 Overall, the tracking units work great and provide needed information for the business. Pros The web page is easy to use and navigate. It's also easy to edit vehicle information as needed. Cons The mobile phone app has issues when logging in. It seems to take a couple of minuets every time the app is opened to access the vehicle information. It also runs slowly even when connected to wi-fi. I have also noticed that the breadcrumb report sometimes does not match the correct location to the timestamps. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) The product was not reliable and the customer service was terrible Review Source RS Ray S. tire/mechanical repair Automotive Used the software for: 6-12 months ### "Alln1 great service" October 9, 2023 5.0 Have not had any problems, works great. Pros We are able to have gps tracking and safety cams together in one app. Cons The safety cams can not be accessed on mobile phone. Switched from [RouteManager](https://www.capterra.com/p/185092/WorkWave-Route-Manager/) They were discontinuing and we were made contact with azuga. Review Source PG Prem G. Service Pro Consumer Services Used the software for: Less than 6 months ### "Azuga Review" September 17, 2025 5.0 Pretty Good! 5/5⭐️ There are some bugs like speeding dings over minor infractions especially on highway! But still an helpful software! Thanks! Pros I love the score I get on different aspects of driving. It really helps me to improve my hard breaking habit. Cons Speeding instructions are not clear, I think if I do 1 or 2Km over speed limit even on highway it would hit my overall score. Review Source Response from Azuga October 1, 2025 Hi Prem, Thank you for taking the time to share your experience with us! We’re thrilled to hear that the driving scores are helping you build safer habits behind the wheel - that’s exactly what we aim for. We also really appreciate your honest feedback about speeding alerts and customer support. We understand how even small infractions can feel frustrating when they impact your score, and our team is always working on refining how those metrics are tracked to make them as fair and helpful as possible. Thanks again for the 5-star rating overall and for highlighting both the positives and the areas we can improve. We’re glad you’re finding Azuga helpful and look forward to continuing to support you on your journey. -The Azuga Team AK Adam K. Residential technician Chemicals Used the software for: Less than 6 months ### "It’s like a game" October 1, 2025 4.0 I’d never worked with anything like this before, but I appreciate the reinforcement of good habits and the daily feedback Pros The gamification of comparing scores is a great element. Within my first week at my job I was already comparing scores with my coworkers. Cons It’s not always clear why your score goes up or down. Some days you’ll think you were absolutely perfect and find you’ve lost a point and vice versa. Review Source Response from Azuga October 14, 2025 Hi Adam! Thanks so much for sharing your feedback! We’re glad to hear you’re enjoying the gamification features - a little friendly competition always makes things more fun. We appreciate your note about score clarity, too. You’re not alone in wanting more visibility there, and our team is continually working to make the scoring system more transparent so drivers can better understand how their performance is calculated. Thanks again for taking the time to share your experience and for helping us improve! -The Azuga Team OF Orestes F. Pest control technician Environmental Services Used the software for: 6-12 months ### "How to control your bad driving habits " September 22, 2025 5.0 Gets the driver to control the turns and also your velocity, it is like big brother watching your drive Pros It has great features for driving according to the rules and regulations ,also gets you to drive responsibly Cons The daily scoring is sometimes unequivocal to the days ratings. It seems to have issues with those aspects Review Source Response from Azuga October 14, 2025 Hi Orestes! Thank you for the wonderful review! We’re thrilled to hear that Azuga is helping you drive more safely and stay aligned with the rules of the road - that’s exactly what we love to see. We appreciate your note about the daily scoring, too. Our team is always working to make sure the scoring system stays as fair and accurate as possible, so your feedback is really valuable. Thanks again for sharing your experience and for being part of the Azuga family! -The Azuga Team LC Lori C. Training Coordinator Human Resources Used the software for: 1-2 years ### "Azuga is a good system to use!" September 16, 2025 5.0 My overall experience has been a good one! I like the user-friendly app and the features that come along with it. Pros I like that it records while driving and keeps the information stored. The app is pretty neat, too, and very user friendly. Cons The wire can get in the way if it isn't secured. When driving, a loose cord can obstruct a clear view. Review Source Response from Azuga September 18, 2025 Hi Lori, Thank you for the awesome review! We’re so glad to hear that you’re enjoying the app and finding it user-friendly - that’s music to our ears. Great point about the wire. We know that can be a bit of a hassle if it’s not secured properly. We appreciate you calling that out, and we’ll keep feedback like this in mind as we continue to improve the experience. Thanks again for sharing your thoughts and for being part of the Azuga family! -The Azuga Team JS Jacob S. Owner Construction Used the software for: 6-12 months ### "Absolutely Garbage " November 1, 2024 1.0 Terrible customer service, cheap not durable units. Would not recommend to anyone! Pros Nothing. Was hell from day one with Azuga! Cons Customer service is terrible. Most of the employees don’t know anything about the devices, kept shipping us wrong devices. Also at the last month of the session the units completely stopped working resulting in 10s of thousand of dollars in fines from my subcontractor in no GPS tracking. Ping rate is terrible. Could plow a whole site and it wouldn’t even update. When they first sent the units they didn’t even have the right wiring diagram. STAY AWAY from Azuga!!!!! Review Source Response from Azuga September 8, 2025 Hi Jacob, We’re truly sorry to hear about the difficulties you experienced with our devices and service. It’s clear that your experience fell far short of the standard we strive to deliver, and we completely understand your frustration. We’d like the chance to dig into these issues and see how we can make things right. Please reach out to our team at customercare@bridgestone.com, and we’ll prioritize reviewing your case and finding a resolution. Thank you for sharing your feedback - it’s critical in helping us improve our products and support for all customers. Sincerely, Customer Experience Team, Azuga TM Tina M. Fleet Administrator Automotive Used the software for: 2+ years ### "Sep 2023 Review" September 26, 2023 3.0 After over a year of frustration I finally got a manager to assign me a customer service agent in the US who could fix the spreadsheet of many issues needing corrections after much effort on my part. Pros I like the pricing the most for the product. I put up with the problems because of the pricing. Cons Dealing with customer service in India has been the most challenging part of my experience. They are nice and say they’ll send a return shipping label & never do without months of multiple follow up emails & calls. I don’t like that we have to pay for 30 extra days after a device is not being used & cancelled. Reason for choosing Azuga Fleet The price was lower than competition. That is the only reason. And that is what keeps me staying with Azuga & the issues I have to deal with. Review Source FV Francis V. Program support specialist Transportation/Trucking/Railroad Used the software for: 2+ years ### "Azuga daily use" December 13, 2019 5.0 How fast people travel, fast starts, hard stops, miles driven. I hope marketing has 100’s of thousands of modules in stock so when Oregon starts up the program they will be available so you don’t get caught with your pants down! Suggest that when you send out the monthly statements you can get a stripped down version as well day to day 5 pager. A one pager with a roll up and include what’s left in the bank as well. Francis Pros Easy to use, works in the back ground with no worries. Badges have changed my driving style. No more jack rabbit stares and try to avoid hard braking except when someone cuts you off. Daily run down shows how much the additional use will be approx 30 cents daily less than a soda. Map really shows the intersections to be more careful at. Showing how much gas I waste waiting at very long intersections and RR crossings is a wake up call. Staff answers when I quiz the system are spot on! VERY EASY to add money when the bank is low. I honestly think when Oregon goes to OREGO next year Azuga will get the lions share of the business except those like my older 4Runner that has OB1 outlet and doesn’t report info except for blinking lights. Hope you also come up with a module for OB1 vehicles as well! Cons When our daughters car is below 12.3 volts I get a repeated warning. They could tweak that lower. Les Schwab shows it is a good battery and alternator. Never does it in the summer only winter cold days. NOTE the module could be trimmed down a few mm. Our 2016 Focus is 1/8 to big and door keeps popping open. Fixed that by screwing the door closed. Also when the dealer checks the car, disconnecting the module is annoying. Fixed that too. Put a splitter so the module is not disconnected. Also I have State Farm module that pretty much does the sale thing yours does to get reduced insurance, progressive does the same thing. HEY why not combine your program with insurance companies so you can share the same module and same information so you don’t have to to buy a splitter so both can share the info. Review Source VR Verified Reviewer Executive Administrator Automotive Used the software for: 2+ years ### "Used Azuga a while" November 14, 2023 2.0 Pros \- simple setup - simple features - gps and camera worked decent Cons \- not all requested video actually comes - our eld was not setup properly caused issues - support is delayed Review Source CC Charles C. Transportation Manager Government Relations Used the software for: 2+ years ### "best tracking i have used" October 9, 2023 5.0 cutting down on vehicle speeding greatly improves vehicle safety and employee safety Pros able to track my vehicles in real time, speeding vehicle idle time. makes my job alot easier Cons have not found anything i dislike with the software Reason for choosing Azuga Fleet implemented by insurance company Review Source WN William N. area manager Utilities Used the software for: 2+ years ### "Azuga tracking" January 7, 2023 5.0 I can verify if my employees are following up a task Pros it loads quickly when using the mobile app. When away from my office, which is most days, it easy to look at and load Cons the mobile apps view are different than the pc views. It harder to go through the screeens I need while on the mobile app Review Source Response from Azuga January 9, 2023 Hi William, Thank you so much for taking the time to leave us a review. We really appreciate your feedback on the product and service! Please let us know if there is anything we can do to improve your experience. SB Stephen B. Owner Glass, Ceramics & Concrete Used the software for: 2+ years ### "Great product but it sometimes suffers in rural areas" September 26, 2023 5.0 You won't be sorry just be aware if you are in a rural area it is not without disruption. Pros It was easy to setup. We are able to update our customers as to the location of the service rep. And it is great for billing time. You know how long your rep was on location and driving time to and from. Cons We are in a rural area and there are times that the product has connection issues. Review Source MW Mark W. facility/fleet coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "The Azuga Platform Makes it easy." January 4, 2023 5.0 I know where my fleet is, how fast they are going, and maintenance history all inn one package. Pros Easy to use, enter vehicle information and set up alerts. Maintenance features are a nice add on to track specific service records. Cons The customer service experience could be a bit better. Review Source Response from Azuga January 6, 2023 Hi Mark, Thank you for taking the time to leave us a review. We really appreciate your feedback on the product and our customer service. If there is anything that we can do to help improve your experience please let us know. cC connie C. Fleet technician Non-Profit Organization Management Used the software for: 2+ years ### "Azuga is very helpful." September 21, 2023 5.0 Answering questions, a very responsive to questions. Pros Azuga has all the abilities to tracking, to finding locations at any time. Cons There is not anything that i have that we do not have any complaints about at all. 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