SureSwift Capital

mailparser.io


5 / 5
20 reviews

Who Uses This Software?

Our clients come from a broad variety of industries. Anyone looking to extract information from emails, and get structured data in return. We automate your information retrieval and input processes.


Average Ratings

20 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    Pricing is based on total emails parsed monthly.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online

Vendor Details

  • SureSwift Capital
  • mailparser.io/
  • Founded 2012
  • United States

About mailparser.io

Parse emails & attachments, and get structured data back. Virtually eliminate data entry from emails and send this data nearly anywhere with webhooks, JSON, XML, or download via Excel. Automate your workflow and eliminate manual data input. In just a few minutes, you can have parsing rules set up to structure the output of your email information. Save hours of work each week & increase accuracy. Whether you want to automate lead input to your CRM, or parse shipping notices, or other use cases.


mailparser.io Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

mailparser.io Reviews Recently Reviewed!


Easy to use tool that provides a lot of value for lead parsing

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Mailparser is really easy to use if you understand basic logic. It seems like any rule I thought of I could apply to parse out the info I needed. We use this for multiple lead channels and have been able to find rules that fit all of them. I highly recommend giving this a try if you find yourself needing to extract information from email.

Cons: Loading between different inboxes and pages within the inbox can take a bit. Also, there's one bug with the logic that allows you to prevent emails from hitting your inbox. If this was fixed we could eliminate a lot more junk leads.

Overall: Extract information from multiple lead channels to push into our CRM.

Vendor Response

by SureSwift Capital on August 22, 2018

Hi Matt, and thank you for your review. We are glad to hear that you are enjoying our email parser software.

We've also noted your advanced filtering request to our dev team "for future consideration" in our ongoing feature upgrade sprints. Please reach out if you ever need anything.

Excellent Data Parsing Tool

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We love Mail Parser because we have a significant amount of data that comes to us in the form of emails. We need to extract this data and format it in a very specific way in order to import it into our systems. Mail Parser makes this process extremely easy and very efficient.

Cons: We have no complaints or problems with the software.

Overall: We estimate that Mail Parser saves us 10+ labor hours per week. Over the course of a year, this software pays for itself many times over. Additionally, using this data parsing solution essentially brings input accuracy to 100%. This eliminates the cost of data errors, which can be significant when dealing with data types such as email addresses and phone numbers.

Vendor Response

by SureSwift Capital on August 22, 2018

We appreciate your feedback Max!

You have really highlighted a few of our core strengths (time saved, and accuracy). Please reach out if you want to discuss other areas of your business that might benefit from our email parser platform.

Capterra loader

Where Automation Magic Starts

Sep 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is the most capable mail parser available. When paired with a service like Zapier it facilitates all kinds of interesting automation.

Cons: While overall it is easy-to-use, it can be a bit complicated to noodle through the best logic to apply to get the final result you desire. I have found their support team to be helpful and responsive when I run into questions though.

Overall: I have used it in Zaps to automate lead data entry, solicit customer reviews, and more. I can achieve these automations much more affordably with Mailparser.io than I can with competing single purpose solutions.

Vendor Response

by SureSwift Capital on September 25, 2018

Hi Joel!

Thank you for taking a few minutes to share your thoughts on Mailparser. Great to hear that you are coupling our product with Zapier. That is a very popular path for clients.

Microsoft Flow is another integration platform that users are taking advantage of too.

Please let us know if we can be of any help.

Capterra loader

Mailparser Rocks!

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use, easy to map fields, very scalable too! Love that it integrates with connectors in our software. Allows us to keep API keys private where we need mass people to submit structured data into a database. Super great product and just as good customer service.

Cons: I can't think of anything we don't like.

Overall: We have many different business problems that we solve with Mailparser. Overall the company is great to work with and produces quality upgrades (ie. it doesn't break when they release new features!).

Great tool and invaluable

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's an invaluable tool for internet marketers working in the marketing automation space. Easy to use and set up. I use it everywhere, even if not a requirement, to create backups of data. The ability to turn emails into structured data and capture that data in a Google Sheet as a backup is great!

Cons: UI could use a refresh. Also some features were not there, but the they have been very responsive in listening to user feedback and adding things as they can.

Capterra loader

Such effective, friendly and easy to use, I really enjoy using it!

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Although Mailparser has lots of options which helped me to achieve exactly what I need, it was very simple and easy to work with it. The option to parse text from attachments and from the email's text, and merge them together is very useful.

Cons: Their support is great, but live chat or phone support would be excellent (instead of waiting for an email).

Overall: Instead of typing manually thousand of invoices, from suppliers that don't have the option to build a simple interface with our system, I used Mailparser, this way and save work time and improve the accuracy.

Vendor Response

by SureSwift Capital on August 22, 2018

Thank you for your feedback Rabin! We pride ourselves on delivering an exceptional product & support. Our team actively discusses chat and phone support as future options, we appreciate you sharing this perspective. Thank you again for sharing your thoughts on our email parsing platform. :)

One-of-a-kind tool that helps lean small businesses

Nov 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It allowed automation of what used to be a manual order entry process that took 20-30 minutes per event.

Cons: Sometimes it was challenging to get exactly what I was looking to parse out of the software. Usually customer service could help, though.

Overall: Mail parser helped us automate 3 key business processes - order entry, status updates, and invoicing. Without these we probably would have needed to hire one, if not 2 people full time. In a business with only 4 employees that's a BIG deal!

Super mailparsing

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the ease and the logic in the user interface. I can parse and transform anything in the mail, including attachments, step by step, until I´m happy with the result. I actually started using the email parser in Zapier but quickly came to a stop in functionallity. With mailparser.io I can do whetever I like, and then send it back to Zapier with a webhook again. Best solution I have found.

By the way, customer support is very engaged and helpful, and showed me the way past my first problem. Thanks!

Cons: I have not found anything bad about mailparser.io

Overall: I can automate more or less anything that comes to my inbox with mailparser.io :-)

Perfect for any online business or company that is looking to automate their processes.

Vendor Response

by SureSwift Capital on November 01, 2018

Thank you for the feedback Måns. Please let us know if we can assist on any of your email parsing needs.

Loved it. Couldn't recommend more.

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use. After getting to know how it worked, we could so easily manage the processes on the platform.

Cons: The very few times we detected it went down (5-8 times in two years), there was no notification to us as users and e-mails were lost forever.

Capterra loader

Amazing for Automated Marketing Workflows

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like that the software does exactly what it's supposed to. It's not the flashiest interface in the world, but it has everything necessary to get the job done (automating inbound data / leads).

Cons: Pricing. I feel like the packages are too spread out in terms of value recieved, whereas if they had a few more price points they would probably have more customers.

Improve Your Email Workflow

Oct 03, 2013
5/5
Overall

Comments: Companies that use mailparser.io can improve email workflows and increase office-wide efficiencies by automating a process that was formerly done by hand. Mailparser.io's flexible integration and quick setup-and lack of desktop installation-ensure that the system itself can work for any company, regardless of size. One example of a business that could greatly benefit from using mailparser.io could be a sales office that frequently receives leads from an online web form. Rather than manually entering the email addresses captured from these forms into an Excel document or a cloud-based CRM system, mailparser.io users are able to mine the data from those incoming messages automatically. Mailparser.io can be set up to extract the name and email address from each message that comes in through a company's web form, and then convert that information into structured data. This data can be pushed directly into an Excel spreadsheet, which salespeople can refer to when contacting potential leads.

Pros: Flexible architecture allows users to define their own unique parsing rules.

Cons: Mailparser.io may be too complicated for individuals without a technical background.

Hard to find another solution that does what mailparser.io can do!

Mar 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

4 / 5
Value for Money

Comments: I searched for days to find an easy way to parse incoming emails with the specific logic that I was looking for. Mailparser.io was the only one that I could find that did everything that I needed. Plus, with webhook integrations to Zapier the possibilities are endless. I was also very impressed with how quickly the mailparser team solved a problem with a type of PDF file that I was trying to parse, which they now support. While a bit on the pricey side for me, it is the best-in-class tool for my parsing needs.

Pros: Ability to parse content from specific types of document attachments. Can isolate the path to the attachments (documents and photos). Easy to follow parsing logic. Great support. Customized inbox rules (allows user to block or permit certain emails). Webhook integration to Zapier and others.

Cons: Functionally, none that I can think of. Can get expensive compared to other parsing solutions, especially if you don't need support for attachments - there are others that do this for much less per month.

Excellent. Simple and Intuitive

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It just seemed to work. It was easy to understand and I was able to accomplish almost anything I could imagine with relative ease.

Cons: I do think it requires some general understanding of coding, logic, or regex. You need a bit of creativity to write complex queries. But I like that since that is my background. Makes it more powerful

Overall: Capturing customer email interaction records in Google Sheets

Vendor Response

by SureSwift Capital on May 11, 2018

Thank you for the feedback Ferenc!

Please reach out if you ever need any assistance from our support team.

Review

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I was able to easily use this software to send our information to sales exec

Cons: overall it has been pretty easy i have not found a con yet

Vendor Response

by SureSwift Capital on November 01, 2018

Glad to hear that things are going well for you Wesley. Please let us know if there is anything that we can do to help you along the way.

Makes menial tasks near instant.

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Little bit of a learning curve, but once you figure out how to do the basics the more advanced stuff comes easy.

Cons: I wish they had a live chat support... Literally the only thing this product needs to be perfect. Sometimes waiting 24 hours for an email is taxing.

Nov 09, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Excellent product. The time saved is more than worth the price. Highly Recommended.

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Once set up the time saved was great. After watching a video to see how to do the set up it was fairly easy to do, and when I did have a question staff got back to me within the hour.

Cons: Its a little wonky to set up at first, but once you understand what you are doing it is fairly easy.

Overall: time saving so i didn't have to do my own data entry

Vendor Response

by SureSwift Capital on August 22, 2018

Thanks for your review Scott. We really appreciate your feedback. Loving that you are seeing a great ROI with our email parser software. The increased accuracy of data input is also a huge benefit we hope you are experiencing!

Our Dev team is currently working on the on-boarding process to make your first moments with our platform more clear and intuitive. We really value your input on this topic.

Concrete problem solver

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I've used it solely for creating a database from signup emails. In that context the tool is intuitive and easy to use.

Cons: I have not encounter shortcomings with the platform

Overall: I've used it solely for creating a database from signup emails. In that context the tool is intuitive and easy to use. And for me more importantly it addresses a real issue. I have saved at least 10 hours per month by using mailparser!

Vendor Response

by SureSwift Capital on September 24, 2018

Hi Andrea.

Thanks for leaving feedback on Mailparser. Please let us know if there is anything we can do for you in the future.

When Zapier's Parser is not good enough

Jul 10, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you have emails with varying structure and content and still need the same parser - then MailParser can most likely do the job for you.

Cons: It is a bit difficult to learn, and it does takes some practice enough to really master MailParser. Their in-app guidance has potential to improve.

Wonderful product

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Works perfectly and it is very easy to set

Cons: There is nothing that I can think of to be hones

Vendor Response

by SureSwift Capital on November 01, 2018

Thank you for taking the time to leave us some feedback Iskren!