# mailparser.io Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about mailparser.io Software - reviews, pricing plans, popular comparisons to other Email Management products and more.

Source: https://www.capterra.com/p/153243/mailparser-io/

---

# 

 mailparser.io Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

mailparser.io

## What is mailparser.io?

Parse emails & attachments, and get structured data back. Virtually eliminate data entry from emails and send this data nearly anywhere with webhooks, JSON, XML, or download via Excel. Automate your workflow and eliminate manual data input. In just a few minutes, you can have parsing rules set up to structure the output of your email information. Save hours of work each week & increase accuracy. Whether you want to automate lead input to your CRM, or parse shipping notices, or other use cases.

## What is mailparser.io used for?

[Email Management](https://www.capterra.com/email-management-software/)

Top alternative

Featured

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$24.95

Per User, Per Month

Free trial  
available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### mailparser.io

4.9 (54)

VS.

[4.3 (2,937)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting Price

$24.95

Flat Rate

Starting Price

$12

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (53)

Ease Of Use

4.3 (2,885)

Value For Money

4.7 (51)

Value For Money

4.1 (2,208)

Customer Service

4.8 (50)

Customer Service

4.2 (2,052)

## mailparser.io alternatives

[4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,491)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,629)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

[4.5 (2,484)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/)

[View all alternatives](https://www.capterra.com/p/153243/mailparser-io/alternatives/)

## FAQs about mailparser.io

Overview

### Which roles and teams benefit most from mailparser.io?

mailparser.io is most used by founders, executives, operations leaders, and technical teams that need to turn incoming emails into structured data automatically. Marketing, customer service, and administrative staff use it to capture leads, process requests, route information faster, and reduce manual data entry across business workflows.

Answer based on 52 reviews

Overview

### What company size and industries is mailparser.io built for?

mailparser.io is built mainly for small businesses, which make up 94% of reviewers, with Information Technology and Services leading at 16%. It serves a broad range of industries, including Hospitality and Marketing and Advertising at 8% each, for teams that need structured data extracted from emails for email management.

Answer based on 54 reviews

Features and Usability

### What are the key features of mailparser.io?

mailparser.io includes core email parsing and email data extraction, with customizable parsing rules for pulling fields from message bodies and attachments like PDFs and ZIP files. Differentiator features include workflow automation, email-to-spreadsheet automation, webhooks and API exports, plus third-party integrations and a user-friendly dashboard for setup and monitoring.

Answer based on 21 reviews

Integrations

### Which third-party tools and platforms does mailparser.io integrate with?

mailparser.io integrates with 10 third-party tools, with reviewer-confirmed connections to Zapier, Google Sheets, NetSuite, and Celigo Integrator.io. Official integrations also include Airtable, Microsoft Excel, Microsoft Power Automate, Salesforce Foundation, SuiteCRM, and Zoho CRM, covering spreadsheets, CRM, automation, and data routing workflows.

Answer based on 18 reviews

Getting Started and Support

### What training and onboarding options does mailparser.io offer?

mailparser.io provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars offer guided instruction, videos support self-paced learning, and documentation gives written reference material for setup and ongoing use.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does mailparser.io offer?

mailparser.io provides email/help desk, phone support, and chat. Reviewers describe the support team as quick, efficient, and kind, with help that resolves issues like spam problems. Some users also note broader product frustrations, but support itself is generally viewed as responsive and trustworthy.

Answer based on 3 reviews

Features and Usability

### How easy is it to create parsing rules in mailparser.io?

mailparser.io gives teams flexible parsing rules that handle many email and attachment formats, but setup takes some trial and logic. Small businesses, legal offices, and automation users often find the rule builder clear after an initial learning curve, while more complex fields or edge cases may require support or extra tutorials.

Answer based on 21 reviews

Features and Usability

### How well does mailparser.io extract data from emails?

mailparser.io extracts structured data from email bodies and attachments with strong accuracy and dependable automation for many workflows. Sales teams, marketers, and operations users often send parsed data into CRMs, spreadsheets, and other tools, though unusual attachment behavior or pricing concerns can make some setups less straightforward.

Answer based on 18 reviews

Features and Usability

### How reliable is mailparser.io for email parsing?

mailparser.io handles ongoing email parsing reliably for many business workflows, especially when replacing manual data entry between disconnected systems. Operations teams and lead management users value its rule-based approach, attachment parsing, and integrations, though some mention setup complexity, cost, file size limits, or limited visibility when failures occur.

Answer based on 18 reviews

## Features

AI summary

Based on 17,486 Email Management reviews

Capterra data shows that buyers of Email Management software rank the following features as their top priorities:

-   **Inbox Management** (**54%** of reviewers rated this feature as critical)
-   **Search/Filter** (**42%**)
-   **Email Tracking** (**45%**)

mailparser.io includes **Search/Filter**, but does not offer **Inbox Management** or **Email Tracking**. Its **Search/Filter** capability helps teams sort through incoming email data faster, find specific messages or parsed content with less manual effort, and keep information organized for day-to-day work, helping businesses save time and work more efficiently.

Search/Filter

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Third-Party Integrations

4.7 (13)

107.69% of 13 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Routing

4.3 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Activity Dashboard

4.5 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Archiving & Retention

4.8 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

API

4.9 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

mailparser.io 13 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Provides a channel for team members to share AI models, media files, communicate, and work together

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Monitor wait time and abandonment for incoming requests that have not been routed

Plan daily routes to optimize employee scheduling and provide directions

Search and filter data across systems to locate required information by entering keywords or certain criteria

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Streamlining repetitive tasks and activities through automated and predefined workflows

Features

4.9 (51)

4.9

Based on 51 reviews

## Pricing

Value for money

4.7 (51)

Free Trial

[View pricing plan details](https://www.capterra.com/p/153243/mailparser-io/pricing/)

Starter

$24.95

Flat Rate,

It includes:

-   30 emails/month and 10 inboxes

Professional

$33.95

Flat Rate,

It includes:

-   500 emails/month and 10 inboxes

Professional Plus

$49.95

Flat Rate,

Business

$83.95

Flat Rate,

It includes:

-   2000 emails/month and 50 inboxes

Premium

$249.95

Flat Rate,

It includes:

-   10000 emails/month and unlimited inboxes

Enterprise

Contact Vendor for Pricing

It includes:

-   Over 10000 emails/month and unlimited inboxes

Value for money

4.7 (51)

4.7

Based on 51 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Airtable](https://www.capterra.com/p/146652/Airtable/)[

Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[

Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/)[

Claris Connect](https://www.capterra.com/p/246748/Claris-Connect/)

## Support, customer service and training options

Customer Service

4.8 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (50)

4.8

Based on 50 reviews

## User reviews

Overall rating

4.9

Based on 54 reviews

Filter by rating

5(48)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AS

Adam S.

General Manager

Marketing and Advertising

### "Simple, Intuitive, and Easy to Use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 15, 2025

I’ve found the platform to be very easy to use as a whole, which makes a big difference in my daily workflow. The layout is intuitive, and I can quickly find the features I need without having to search or second-guess where things are. Even when learning new functions, the process feels smooth and straightforward, with little need for extensive training or support. This ease of use saves me time, reduces frustration, and helps me focus more on the actual work rather than figuring out the system. Overall, it delivers a user-friendly and efficient experience.

Pros

Using this tool has significantly improved the way I manage my workflow. It has allowed me to take my quotes and seamlessly parse them into Monday.com in the exact format I need, saving me both time and effort. Previously, I would spend a lot of manual effort reformatting and inputting information, which was frustrating and prone to errors. Now, everything comes through structured correctly, making it easy to track, manage, and share with the team. It’s given me far more confidence in my process and ensures I can focus on client work rather than admin. Highly recommend it.

Cons

Overall, the system works well, but I’ve found that adding attachments can sometimes be a little tricky. In particular, it has a tendency to also pick up signature images, which are not intended to be included as attachments. This creates extra work as I need to go through and remove the unnecessary files before sharing or finalizing the record. While it doesn’t stop me from using the platform, it does slow down the process and adds a small frustration. If this could be refined, it would make the workflow much smoother and even more efficient.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JL

Jerry L.

Project Manager

Financial Services

### "Mail Parser is a great tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 15, 2025

Pros

Emails are parsed super fast and reliably. APIs are easy to integrate, and the dashboard and inbox setup are very user-friendly

Cons

Sometimes the webhook fails due to the email size being too large; I wish they could increase the file size limit.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CD

Charles D.

CEO

Construction

### "Great Product, Easy to Use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

Pros

ETL with out all the heavy programming. Excellent ability to parse all types of documents. Easy to connect to Zapier and other down stream services.

Cons

I've had very few issues with Mailparser... could always be less expensive but feature/functionality set works great and has save me countless hours.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DR

Daniel R.

Product Manager

Automotive

### "Very reliable email parsing service"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2025

Service is great and customer support is very kind. We once had a BIG issue with SPAM and they got us covered... A very trustworthy team. And at least for the moment they haven't made "huge" improvements to the fees (some providers one day double or even triple the fee and it's "take it or leave it"), not the case with Mailparser.

Pros

Reliable parsing service, super solid with almost minimal issues or downtimes for more that 5 years using it... Once you set it up, it works as a charm. It has a lot of features and it's very flexible so fore most part of the user you won't need more "tricks" to manage emails that need to be parsed.

Cons

UI hasn't evolved a lot, and seems a little dated... It works fine, but it definitely needs to be sent to 2025. Among that, for teams not being able to set 2FA for limited accounts or several admins makes the administration of the accounts more complicated.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TC

Tim C.

Developer

Events Services

### "An essential tool for accurate, reliable email parsing. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

Mailparser.io is far more accurate than the native mail parsing step in Zapier, which we use to push the parsed data to Salesforce. It's become an essential part of our workflow. I wish I would have implemented it sooner.

Pros

The specificity and variety of filters to extract data from emails. The assortment of filters makes it possible to isolate almost any string inside an email. I've found the application to be very reliable. I also appreciated that a support individual spent time with me via screen sharing so that I could observe creating a rule, and then connecting the resulting data to Zaper, which ultimately was sent to Salesforce.

Cons

Steep (but narrow) learning curve. I think more can be done to simplify and simultaneously improve the process in which a Parsing Rule can be created. However, once I understood the methodology, it made sense and was relatively easy. I also think a native Salesforce integration would be a smart addition.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reasons for choosing mailparser.io

Zapier's native tool was wildly inaccurate — to the point of unusable. Mailparser.io is reliably accurate.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RD

Robert D.

Founder

Transportation/Trucking/Railroad

### "Great companion to Zapier and ChatGPT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2025

Mailparser does things better that zapier and chatgpt just doesn't get right. Mailparse has hard rules and your don't have to worry about chatgpt deviating from them.

Pros

It is a great companion to ChatGPT and Zapier automations. I use it extract data from emails so that it can be added to CRM database.

Cons

It takes a few sample emails to get the rules just right. But once you get the outliers covered it runs great.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SS

Sunny S.

Customer Service

Staffing and Recruiting

### "Most Accurate parser I've found"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

It was a little complicated to set up, but its accuracy once I did get it set up is fantastic. Gets things right every time

Pros

The accuracy is fantastic. I've tried several parsers and none of them worked as well as mailparser.io

Cons

The setting up of the mailparser was a little complicated - I'm not sure what can be done to improve that, though.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

There were too many errors in zapier's parser.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GH

Grady H.

Operations Manager

Wholesale

### "Great Value For Money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

Pros

Great value for money, easy to use layout and flows. Integrates well with third party tools, simple billing.

Cons

Can get a bit technical, have to get a developer to understand some of it and it still requires further work.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MF

Mark F.

Founder

Marketing and Advertising

### "Great mail parsing tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

Overall, my experience with Mailparser has been great! And I would definitely recommend the tool to others.

Pros

Mailparser is a really effective mail parsing tool that we use to manage the connection between systems without an open API — utilising the notification email they send instead. It's easy to use and good value for money.

Cons

I don't really have any cons to share about Mailparser as it meets all my needs and solves a big problem for us.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reasons for choosing mailparser.io

Zapier fell short of what we needed it for.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JE

Jessica E.

Director of Operations

Non-Profit Organization Management

### "Wonderful help for business flow"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 15, 2025

Mailparser is a set it and forget it platform for us, which I love. I rarely have to go in and update our systems after we get them set up.

Pros

I love how Mailparser streamlines our business. It cuts down on the issues we have with human error and helps manage our email flows.

Cons

The programming is not super intuitive, in my opinion, so there was a leanring curve. Once you have it down though you can set it and forget it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/153243/mailparser-io/reviews/)

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Popular comparisons

[Gmail vs mailparser.io](https://www.capterra.com/compare/153243-202338/mailparser-io-vs-Gmail)