Who Uses This Software?

Ecount ERP is designed for small to mid-sized manufacturers, distributors, retailers, and service-based companies. Ideal for those in Manufacturing, Wholesale, Service, and Distribution industries.


Average Ratings

19 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $55.00/month
    See pricing details
  • Pricing Details
    $55 per month or $600 per year.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Ecount
  • www.ecounterp.com
  • Founded 1999
  • Korea, Republic Of

About Ecount ERP

100% Cloud-based accounting program. Provides important reports for executives and accounting professionals such as financial statements, AR/AP, and balance sheets. Manage data in the office or overseas. Real-time access to manage funds by branch, department, project, and more. Automatically generate double-entry bookkeeping through easy screens. Link with departments such as sales, purchasing, payroll, and tax reporting. Affordable price - $55/mo. - unlimited users. Start your free trial today!


Ecount ERP Features

  • Contingency Billing
  • Customer Portal
  • Customizable Invoices
  • Hourly Billing
  • Invoice History
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Recurring/Subscription Billing
  • Service Ticket Billing

Ecount ERP Reviews Recently Reviewed!

Broad range of functions. Highly recommend.

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It offers so many functions. You can manage accounting, payroll, budgeting, tax all with just one application.

Cons: Customer support needs more improvement. Bugs should be fixed quickly and the application should offer more help features.

Best Online ERP Deal

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The level of integration. This is a true ERP with the data and logic flow to get end-to-end cost tracking and tie that back to the revenue. Ability to use sales and forecast order to schedule demand, material requirements, capacity, through put and productivity.

Cons: Native format of menus takes getting used to. Setting up user menu preferences overcomes this. User menus can be set in a work flow style.
There is a lot of sophistication behind the entry menus. Definitely want to get (1) customer support to understand full potential, and (2) read online documentation.

Overall: A truly functional online ERP at an incredibly low cost. Too many apps that claim to be ERP, but lack the integrated functionality and end-to-end revenue & cost tracking. Customer support is exceptional.

Great system for SMB

Apr 03, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Value for money and TCO over the usage.

Cons: Better to maintain data consistency

Overall: Great TCO and good imvestment for a smb business with no book keeping tool. Much better have it if you are a pos bases shop such as a laundry shop or pizza restaurants. Try free month trial.

Recommendations to other buyers: Better than salesforce.com

Ecount ERP the best ERP!

Mar 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use, great customer support, very functional, very good price.

The setup was really easy to do and the end user interface is very simple to use.

Use it!! you will not regret.

EcountERP is our choice after years of searching of ERP services

Mar 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Fast Speed. It is way faster than Quickbooks Online version, especially for multinational access.
2. Customization. The tons of customization possibility gives you lots of flexibility.
3. Affordability. They do not charge per user base. It is a huge saving for a small company.

Cons: 1. They are not 100% compatible with bar code printer.
2. Hope they can have those most popular report pre-configured.

Overall: As a eCommerce company with about 40 staffs, we have used other ERP or accounting softwares, including different Quickbooks desktop and online versions. We are now happy with EcountERP after 3 years. EcountERP is still evolving and more features are added from time to time. We just hope we can learn fast and catch up with the new features, especially the API feature they just introduced recently.

I recommend EcountERP. I think you won't regret in spending the time to try it out

Recommendations to other buyers: The enormous customization possibility is double edged: longer learning curve.

Good Software

Mar 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This software is very good, it is very customizable, and has the ability of being on the go. It can be a little robust while setting up but after all the information is ready in the system. The only downside is the need for internet connection, if you are in a place with incosistent internet connection can be problematic to work with.

They can do what no one else can or will do!

Mar 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Many options and versatility for different applications.

Cons: The learning curve is a bit steep but it does come with great customer service.

Overall: Ecount ERP has made all the difference for us. We had very specific inventory management needs as a small cottage industry business. While other companies said they could not help us, Ecount ERP not only figured out how to meet our bar-coding and inventory requirements but they gave one-on-one support and even created training videos for us. In addition, their prices are affordable for even the smallest of companies. Their software is powerful, option rich and comes with the best of customer service. We highly recommend them!

Amazing Customer Support

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and navigate.

Cons: I'd like to be able to have the system auto calculate more that one price, under the sales orders section.

Overall: From day one we have received exceptional customer service. Anytime we have a question, we get a solution very quickly!

March 2017 review

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: clarity and easy of use, reliability

Cons: CRM is raw, needs more functionality for real time chats between staff members, projects needs more elaborate functionality

Overall: Software is reliable and easy to use. Mobile app should allow for portrait mode. A darker CSS should be available for long term use of software. Also, the connection ability to other apps like my own CRM should be readily available. In this modern IT age, automatic connectivity between different applications is a must. To start with, the Customer/Vendor page should have separate pages: one for customer and one for vendor so that Ecount could connect easily with CRM applications where customer is handled separately from vendor.

Regards

Five Stars But...

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am glad that I found your software (program). My only complaint is that the email that is sent every morning that is an inventory update, does not send me an update on all of my items that I have in the system for each individual location. It only sends a up to 1000. I have requested that this be changed, as I require a report for each individual location to be sent to me when an item reaches the safety stock minimum and not just for the same 1000 items every day.

Great for the value

Mar 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: ECOUNT has provided us with a robust ERP system while we are growing our business. Although there are some things it cannot do that would be helpful for us, overall it has allowed us to track our inventory, quality control, orders, and sales better than we had been doing previously. I'd love to see some functionality improvements related to returns, cost per item rather than cost averaging, more capability to auto fill or pull data from other areas to complete forms, and better APIs for integration with software. ECOUNT provides a lot of flexibility in terms of setting up users, templates, and input screens which is fantastic. The customer service is spot on and we have never had an issue getting in touch or having questions answered! Fantastic value for the money - would put 7 stars there if I could.

Great software but less user friendly.

Mar 27, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Complete business solution.

Cons: Less user friendly.

Overall: Very nice software great value for money. But less user friendly. Need a lot of computer knowledge and skill to operate it.

Recommendations to other buyers: Try it and see if this work for you.

Best value for Money for ERP for small and midsize companies

Mar 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Value for money.
It does the job for a manufacturing company based in China with advanced assembly BOM.
Available even with low internet speed.

Cons: Project management and CRM features are poor. But it is not the most important for an ERP

Overall: It is from my long experience, the best ERP one can expect for just a single monthly payment of $$ USD

We use it for our company in China and it is a breeze.
Multilingual, security, 24/7 access, usable even with low internet speed.
Of course features & functionality might not match the top ERP around, but the cost difference is so huge, that you quickly learn to optimize the use of Ecount ERP.

Online support via skype or the phone works well.
And it is FREE!
For difficult cases, they will escalate to right person.
This did concern for us, tax settings for China book keeping, or use of advanced features.

You will need a consultant for installation if you are not familiar with ERP since Ecount ERP will not charge you with 50 to 100 days for installation as other top ERP proposed to us.

If you consider as your first ERP or moving from existing ERP, Ecount should do the job.

To improve:
In project management, templates are missing. Therefore we do not use it
CRM features are poor, we do not use it either.

Recommendations to other buyers: You'd better know how to set up an ERP, as they do not provide all the project support to implement an ERP in a company, but only help you with settings once you know what you need.

your cs team has been super helpful and very kind

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been working with Jon and recently Kenny. They are super great and very kind and very knowledgeable. Ecounterp is so lucky to have them. Good luck!

Great Customer Service!

Sep 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It adapts to all your needs, have a lot of different functionalities. The customer services is the best and their support!

Overall: I was going doing some research into the different ERP and it was hard to find one that adapt to our tax regulations, but Ecount has it! It doesn´t matter what you want to do, Ecount finds the way to ease your problem. Actually, is not the program but the CUSTOMER SERVICE that they have. They are super polite, nice and willing to help.

Recommendations to other buyers: Could be more friendly and a better design...at the end this does not matter as what we want is the result

Great Support!!!

Jul 14, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Features and Functionality!!! Customer Support.

Cons: Really poor app, not easy to use for creating invoices (Only the APP).

Overall: They are always there for you , and all the time trying to find a way to solve your questions. Great customer Support. Only Cons= the App is not really strong for this software, it needs more features.

Director of Operations

Jun 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple. IT has features that we say, "oh I wish we could do that" and our rep shows us that, "yup, ecount does that!"

Accessability to assistance and help center.

You guys are ahead of us everytime

Cons: When running a inventory report, there is not "back" button feature. You have to restart entirely.

Overall: Ecount was a bit challenging to learn. Lots of features, most we haven't even gotten too yet. HOWEVER, if it was not for our rep helping us every step of the way and the EcountERP team being so available for our questions and concerns we would of given up long ago.

Thank you guys so much.

Recommendations to other buyers: OUR ONLY COMMENT: when there is an update or change of any kind to ecounts, PLEASE let us know or send our a general email to the users of ecount. There have been some changes that have stalled us quite a bit, though they turn our for the better, we are old dogs learning new tricks and need that little heads of what just happened.

Excellent software, easy to use, complete and designed around the everyday experience of change.

Apr 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Whole operation logs interconnected in an online "facility", with easy customizable screens. Adaptable to what goes on in real life, it will not let you operate unless clients/suppliers are logged in . Access on the road for every user, lets all the info to be up to date at anytime, so that everyone is on the same page. Designed for the learner, it allows to correct any mistakes in entries, wrong numbers or dates, wrong accounting entries. Excellent experience so far. Service from San Francisco office unbeatable.

I use the software to keep supply cage inventory levels and the Field Supervisors use it to order.

Apr 17, 2015
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: I would like to learn more about the software and get help understanding the inventory adjustment feature when I have to make item quantity adjustments. I have worked with it a bit and find when I make quantity adjustments, I have to go in a few times because the quantities do not always match the first time I try. I would also like to have someone from the company show me how to add supply item pictures to the supply list.

I know there is a manual and help function but it is not as user friendly as I need.