--- title: "RealTimeCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RealTimeCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/153268/RealTime-CRM/" page_type: "product" language: "en" --- # RealTimeCRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RealTimeCRM ## What is RealTimeCRM? RealtimeCRM is a simple and intuitive CRM designed to give small businesses effective data organisation. ## What is RealTimeCRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RealTimeCRM?[Manage this product listing](https://www.g2.com/products/realtimecrm/claim_requests/new?auto=true) ## RealTimeCRM Overview Updated September 2026 AI summary RealTimeCRM is a cloud-based solution designed for small and midsize businesses seeking to organize and track customer relationships. Covering CRM essentials such as contact and lead management, sales pipeline oversight, and workflow management, it also offers features like calendar tools, document storage, and customizable fields. Optional capabilities include email marketing, reminders, and alerts to support ongoing engagement. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RealTimeCRM 5.0 (13) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $49 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (13) Ease Of Use 4.5 (6,068) Value For Money 4.8 (12) Value For Money 4.3 (4,685) Customer Service 4.9 (12) Customer Service 4.4 (4,478) ## RealTimeCRM alternatives [4.5 (122)](https://www.capterra.com/p/176283/Visual-Planning/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about RealTimeCRM Overview ### Which roles and teams benefit most from RealTimeCRM? RealTimeCRM is most used by directors, owners, and other business leaders who need visibility into customer pipelines, team activity, and sales performance. Marketing and sales teams use it to track leads, manage outreach, and support conversions, while client-facing operations roles rely on it to organize contacts and maintain responsive follow-up. Answer based on 12 reviews Overview ### What company size and specific industries is RealTimeCRM built for? RealTimeCRM is designed for small businesses that are outgrowing spreadsheets. The vendor description does not specify any particular industries, so the target audience is broad and focused on smaller companies that need a CRM instead of manual spreadsheet tracking. Features and Usability ### What are the key features of RealTimeCRM? RealTimeCRM offers contact management, lead management, and sales pipeline management for tracking prospects and deals. It also includes activity tracking, task management, and workflow management, plus calendar management, calendar sync, reminders, alerts/notifications, email management, document storage, reporting & statistics, and data import/export. Pricing ### How much does it cost and what fees or limitations are included? RealTimeCRM starts at $49 per user/month for the Standard plan, which includes a free trial, 1–25 users, and cancel anytime. The Professional plan costs $125 per user/month, and Enterprise costs $1495 per user/month. All plans support card payment, with invoice options on annual plans. Getting Started and Support ### What training and onboarding options does RealTimeCRM offer? RealTimeCRM provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided learning with instructors or presenters, while documentation gives written reference material for self-paced review and feature lookup as needed. Getting Started and Support ### What customer support options does RealTimeCRM offer? RealTimeCRM provides chat support for customer help. No reviewer feedback on support is available in the catalog data, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the provided information. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight the following as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) RealTimeCRM focuses on other CRM capabilities that reviewers also consider important, including **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep outreach efforts consistent, helping businesses maintain stronger relationships and manage day-to-day sales communication more efficiently. Contact Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Document Storage 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Lead Management 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Calendar/Reminder System 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Email Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Email Marketing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns RealTimeCRM 23 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (13) 4.5 Based on 13 reviews ## Pricing Value for money 4.8 (12) Free Trial [View pricing plan details](https://www.capterra.com/p/153268/RealTime-CRM/pricing/) Standard $49.00 Per User,Per Month It includes: - 1-25 Users Team Size - Cancel Anytime - Configurable - Pay by Credit/Debit Card - Pay by Invoice(for Annual Plans) - Powerful - Ready-to-Go CRM Software to Power-up Your Sales Professional $125.00 Per User,Per Month It includes: - 5-10 Users Team Size - All the Power of Realtimecrm but With a Tailored Data and Interface to Meet Your Needs - Cancel Anytime - Custom Development - Pay by Credit/Debit Card - Pay by Invoice(for Annual Plans) Enterprise $1,495 Per User,Per Month It includes: - 20-25 Users Team Size - Cancel Anytime - Custom Development - Fully Managed Solution for the Established Business - Infinitely Customisable - Pay by Credit/Debit Card - Pay by Invoice Value for money 4.8 (12) 4.8 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (12) 4.9 Based on 12 reviews ## User reviews Overall rating 5.0 Based on 13 reviews Filter by rating 5(13) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Maurice S. Publisher Marketing and Advertising ### "Value for Money" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2021 After learning how to use it been a valuable experience Pros Auto dial out from within CRM and Mobile Cons Could look a bit cleaner tens to look old fashioned Switched from [ActivTrak](https://www.capterra.com/p/135366/ActivTrak/) Salesforce is too expensive Alternatives considered [Act!](https://www.capterra.com/p/175860/Act/) Reasons for choosing RealTimeCRM Recommended by mobile/VoIP phone supplier Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 28, 2021 Thanks for your review Maurice. We act on all of our feedback and, since you joined, have added an easy to follow set of instructions to help people get the most from RealtimeCRM. Thanks for bieng a valued customer. AE Andrew E. Owner Consumer Services ### "Owner operator No Brainer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2020 AWesome Pros Cloud based, able to access information and the maps feature is awesome Cons I think it is a bit complicated but there again I haven't used it enough so that may be a bit unfair, in reality no cons and would highly recommend it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2020 Glad you are enjoying it Andrew and if you ever need any help with any of the more complex parts our team are here. SB Shaun B. Owner Information Technology and Services ### "Simple and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 20, 2018 Clear, simple pricing allows staff to engage quickly ensuring the sales process benefits both the company and the client. Pros The web interface was clean, simple and easy to use. The process of adding any data was quick and the Dashboard and Favourites views made getting to the information simple. Cons No mobile app. Whilst the web interface works on mobiles, there are a few areas when information is not easily visible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NA Nicholas A. Director ### "Liked the system at a show, and liked the people who showed me the system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2018 easy to use Pros its is easy to use, and displays well and uses common terminology. I like the clean look of the pages. Its easy to import data, and create user defined contact information. Cons You have to add a company first before you can add a contact, however if you know this, it just becomes the way you normally work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ian R. Technical Sales Consultant Internet ### "Perfect for businesses of any size" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2018 Ease of day to day working! Simplicity in getting to my data, ability to act under GDPR regulations without additional procedures. Pros I have trialled a selection of CRM products over the last 6 months and have found none of them to tick all the boxes with simplicity, working out of the box, ease of operation and at the right price point. This product ticks all of said boxes and then some. We love the product and would recommend it to anyone looking for a CRM solution from 1 to 1000 users and beyond. Cons I haven't seen an API yet, which would be good for implementation with other applications. Although the support is excellent, so we will probably work around this limitation. I will also look to ask for extra options with the price tables. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Amy F. Marketing Manager ### "Brilliant, easy to use software supported by a helpful, flexible team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2018 Pros Realtime is intuitive and uncomplicated in terms of user experience, which is key for our team - they actually can and want to use it to make their jobs easier. It is easy to configure to the needs of your own business and crucially if there is something you need to do but can't, the team will work with you to find the best way to get the information you need, whether this is how you use the existing system or any tweaks to the platform. Cons Reporting can be tricky to get the information we would like in terms of opportunities and converted business but this is something we are working with the Realtime team on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Bill J. Director ### "Very easy to get started and pleasant to use. It does everything I need at a good price." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2018 Saves me time and keeps me on top of sales opportunities. Pros Intuitive to use. Easy to load data from other sources Integrates sweetly with Mailchimp Clean VoIP integration Cons Filtering tools are not as flexible as competitors. I would like to be able to select records using AND & OR conditions and select records which CONTAIN a specific text string. Lack of a "leads" or "enquiries" module. I would like to be able to quickly enter basic data about a new sales enquiry (e.g. company name, person's name, contact details) and the convert the record later into a Company record with an associated Contact and Opportunity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Shona M. People Support Manager ### "Such a fantastic, easy system that we could not run the business without!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 23, 2018 Pros Where to start!? There are so many excellent features to RealtimeCRM. I enjoy that it keeps me organised, due to everything being in one place! I love that we can direct all communications with clients to the system too and can make notes of all calls and meetings etc too! The system is sophisticated enough to pick up all relevant information about a company and is also GDPR compliant too, which is a huge bonus for us working with large quantities of employee data! The team are sooooo helpful too if we have any queries! Cons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Luke R. Managing Director Construction ### "Excellent product, very easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 22, 2018 Pros The fact that it is linked up to Companies House means that creating new companies can be done in seconds. Cons I initially had a few issues with creating lists but the team are very responsive and were able to make the necessary changes almost as soon as I had raised the query. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Matthew D. Director Environmental Services ### "Great product which is continually being developed, practical functionality and amazing support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2018 The main benefit for 1g at the moment is the capability of the scheduler and the project tracker. Pros Realtime has great functionality and is very user friendly. However the best part of Realtime is the fact its continually being developed and offers more functions Cons It would be great if realtime could have more business system functions, i.e. stock control - however i'm sure this will come. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153268/RealTime-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.