# DigitalChalk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DigitalChalk the right Learning Management System solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153276/DigitalChalk/reviews --- DigitalChalk 4.7 (100) [View alternatives](https://www.capterra.com/p/153276/DigitalChalk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 10th, 2026 # Reviews of DigitalChalk Ease of use 4.6 Customer Service 5.0 ## Pros and Cons in Reviews SK Stephanie K CEC Progam LeadHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “I spend a lot of my time fielding questions from our owners and teachers about how to find the things they need, and on the flip side of that I often run into errors loading materials that mean I need customer support.“ April 9, 2021 ## Showing most helpful reviews Showing 1-25 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Sharon M. President Airlines/Aviation Used the software for: 2+ years ### "An awesome Learning Management System" July 1, 2019 5.0 Outstanding! We would not consider using anyone else for all of our courses. Pros We have been with Digital Chalk for 9 years and each year it gets better. Digital Chalk is always improving their system with new ways to deliver the courses to our students. Additionally, their fees are extremely reasonable, and their customer service is beyond compare. Anyone who is looking to implement a distance learning program could not go wrong using Digital Chalk. Cons The fact that there is no Student Gradebook. There used to be one where the students could monitor their own progress. That is gone now. Review Source Response from DigitalChalk January 14, 2020 Hi Sharon, Thank you for your great review! We truly appreciate you and your organization's long history using DigitalChalk. As you mentioned, we're always looking to improve our system, so if you have any feedback for how we can make course delivery and the learner experience even better, please let us know at support@digitalchalk.com. Thanks again! CS Chris S. VP of Technical Training | U.S. & Canada Used the software for: ### "Forget looking anywhere else!" April 27, 2016 5.0 First Pro - Their Team From the first demonstration with sales to technical support and client service, the DigitalChalk Team not only answered our questions but answered them thoroughly and offered other ideas to help our business deliver the perfect e-learning experience to our customers. It is not necessarily the service that is unique, it is the people behind that service that takes our experience to an entirely new level. You will likely see this said time and again from others but "They care about our success." Second Pro - Technical Support We have a limited team here that deals with our tech issues and questions. We have relied on J and Adrian so many times, I have lost count. The turnaround on issues is amazingly quick and they even adapted to our unique request to allow a certain type of content to be accessed through our courses iFrame features. We proudly stand behind this tech team of DigitalChalk. Third Pro - Course Delivery We ran extensive comparisons on the other LRS and LMS options out there and we could not be more thankful that we chose DigitalChalk. We have seen other student access portals and while some might offer a "prettier" appearance but can not hold a candle to the features we get through DC. From branding to delivery format to tracking and the support options you can offer your students, it is an winning choice to go with DigitalChalk. To top that off, they are always coming up with new features. They even took a request from us to customize our exam delivery functions. Fourth Pro Notification of student or account activity. We are smaller, so we typically wear several hats at our organization. With that said, we never have to worry about actions on our course going un-noticed. DigitalChalk offers a full suite of notification options triggered by student or Admin activity that you can customize to fit your specific needs. If, by some small chance, they don't offer the notification trigger you are looking for - call support and, based off our experiences, before you get off the phone you will have a solution to your problem or someone will be working on it immediately. We will go nowhere else! A sincere Thank You from a loyal client. Review Source AS Avi S. Used the software for: ### "DigitalChalk shines with their customer support" March 19, 2015 3.0 Digitalchalk support team is truly stellar. They have always offered prompt and helpful responses to my numerous queries. And they speak like real humans. You do not feel like you are interacting with a disembodied company. There software works well for what it does, offering numerous options. Quite feature rich for the price you pay. Their per transaction fees are low, so you get to keep more of your sale price. We have some wishlist items about the Shopping Cart experience (login is required, so the first thing customer sees is a login screen instead of a shopping catalog). Some other features we wold love to see: play videos at faster speed (1.5x 2x Youtube and Udacity allow the same). But overall we are fairly happy with the software and the online experience. They show online video at 720p HD @2200 kbps which is awesome and our users love that. Works fine almost all the time. Extremely rare for a user to complain about slow playback or other issues. Most of those are resolved quickly by the amazing support staff. Review Source CV Craig V. Vice President of Product and Services Used the software for: ### "Excellent product and very easy to use" May 6, 2014 5.0 I've been using the DigitalChalk system extensively to produce online training, and I personally believe that it is the best learning management system available right now. The development team is constantly adding new features and their customer communication is clear and frequent. - DigitalChalk basically covers everything one needs in order to produce online training and deliver it to an audience. A fully customizable, branded course catalog and shopping cart come standard, and it can blend smoothly into an existing website. - The course editing GUI is intuitive and fairly easy to get the hang of when creating a new curriculum. All media uploads are optimized automatically, similar to how Youtube creates multiple resolutions for a single video. Students or trainees with slow internet connections will still be able to participate satisfactorily, while others with fast connections can enjoy higher definition. - eCommerce and gradebook tracking reports are \*phenomenal\*, and probably the most useful (to me, anyways) part of the system. It is very easy to set up affiliate marketing links to track how effectively your courses are being advertised by other organizations. - The only thing I would recommend is that DC eventually adopts a closed-captioning system. Youtube has an automatic one that doesn't work well at this point, and I know the technology is still in its early stages. Using third-party software, I have to manually insert captioning into my videos intended to be accessible for students who may have difficulty hearing. At first, DigitalChalk is simple and straightforward. One can begin creating courses right away. As I gained more experience creating courses, it surprised me with the large amount of useful options and deep features it offered. Overall, it has been a very satisfying experience. For those who are not tech or computer-savvy, or don't have the extra time, staff, or resources to devote themselves to creating and managing online training, I would still recommend using DigitalChalk. I would definitely call their customer support for guidance, or find an organization like mine that can personally guide you through the process and manage it appropriately. Review Source SI Stephanie I. President and Chief Academic Officer Education Management Used the software for: 2+ years ### "Easy to use and good customer service" July 16, 2018 5.0 Digital Chalk is more than an LMS, it allows students to register and pay in the platform and acts as an SIS maintaining student records. Pros Digital Chalk is easy to use for both students and administrators. The platform accepts a variety of file types and each element can be customized to show only video, video and notes, or be a file or web archive. The platform also allows interaction during the video through check points in which students can select an answer and get feedback from the instructor. Digital Chalk also has wonderful customer service and they are very polite and responsive. Cons Digital Chalk does not currently have a built in discussion forum. This makes interaction (which is important in virtual learning) more difficult. We have found a work around, but we would prefer to have only one log in for our students and wish there was an integrated discussion forum. Review Source SG Stephen G. President/Founder Hospitality Used the software for: 2+ years ### "Easy to Use & Execute " February 29, 2020 5.0 Great experience, highly recommended. Pros I liked the ease of use, the fact that I could build the program out myself. There is a learning curve, but I did it all myself with no background in IT. Cons I wish there was a couple unique features that I want for my specific company, but not the end of the world. Reason for choosing DigitalChalk It was recommended to me by a web developer in St. Louis. Review Source Response from DigitalChalk April 1, 2020 Hi Stephen, thanks for your great review! We're glad you find our platform easy to use. If there's any way you think we can make the learning curve lower, please don't hesitate to let us know at support@digitalchalk.com. rW rene W. pres Used the software for: ### "D2D Cable and Digital Chalk" May 18, 2010 4.0 I love these guys! This is a wonderful company that gives me confidence in the small businesses of America. I hope to do business with this team for years to come! Pros I absolutely LOVE the team at DC. They are supportive and responsive and candid. I have great confidence in their integrity and commitment to help us in our success-they feel like partners. The system is easy to use and I like the ability to add pieces and format the chalkboards. When I have a problem I get it taken care of immediately and effectively almost every time. My problems are treated like VIP problems at every turn. the system is easy to use and the support team is kind when it turns out to be my fault-thanks! I am a non-technical type and this group has helped me achieve some great things with their helpfulness. Cons I don't like the limitations of the reporting. I would like a lot more flexibility to pull reports on more fields. We need another level of roles that will allow a person to add users and view grade books and preview courses without having the ability to view the cost of classes or to edit them. 500mg is not a large enough file to offer acceptable video--need a bigger better option as we pursue bigger clients Review Source Response from DigitalChalk October 17, 2013 Thanks for the review! We have updated our reporting featuring, which now allows you to have full flexibility to pull reports on various fields easily. In addition, we have added new roles that allow you to simply add users, view grade books, and preview courses without having the ability to view the cost or classes or edit them. Another product enhancement includes a larger file limit for uploads. You can now upload video up to 1GB. We hope you have enjoyed these enhancements! SI Stephanie I. President and Chief Academic Officer Education Management Used the software for: 2+ years ### "Amazing customer service-easy to use " July 28, 2017 5.0 My students can easily register and pay for a class all in one spot. Pros Digital Chalk is an easy to use combined LMS/ SIS. It has features that I find superior to the biggest competitor, specifically the gradebook and connected payment system. I also find the customer service to be beyond compare. I have often needed assistance and Digital Chalk staff reply swiftly and are very helpful. Cons The main thing I would add is a built in discussion forum are for courses. There is pay-to-play feature, but there are free options one can link into the course. (I use Piazza.) While the fees are not exorbitant, they have grown significantly in the years I've been using Digital Chalk. I hope they are not going to rise any more. Review Source TM Tom M. Training and Development Manager E-Learning Used the software for: 2+ years ### "My experience with Digital Chalk has been awesome." June 22, 2017 4.0 Digital Chalk was very easy to use out of the box, and we were up and running in a matter of days. It has allowed us to provide online training to our volunteers in a very user-friendly manner. Pros Digital Chalk is amazingly easy to use for the trainees, as well as the administrator right out of the box. The interface is very clean and appealing. It has all of the basics you would need in an LMS. The customer support is also amazing. I always get replies to questions from them in a matter of minutes. Cons It doesn't have all of the bells and whistles that some other LMSs have, but it also doesn't cost what those other LMSs cost. For example, course versioning and auto-reassignment of updated courses would be nice. Review Source CM Cole M. Instructor Used the software for: ### "DigitalChalk-- a major cut above the others" May 9, 2014 5.0 I have been with these folks for a couple of years. I recall the initial demo and committing about $400 to the cause for initial set-up. I played with the program for months, but for whatever reason, couldn't focus on completing a project. There is now a lot of competition in this space-- really a lot-- and at the detriment of Digitalchalk, I have flirted with each one. All have their pros and cons, but I've come home to DC.... Pros- Simple user interface that guides you through the process of publishing a course - $399 is an absolute bargain for a one time set up fee - The pay as you you is attractive...meaning you pay for course delivery fees-- and they collect the tuition fees on your behalf. - Delivery of a course is as low as $4.95- If you charge $19.95 for the course, do the math! Cons-- It's not all wonderful. -- To use PowerPoint slides, you must convert them to .JPEGs. This means you lose the animations and transitions of your original presentation. -- I find the program line of "in and out" of the previously mentioned slides a bit confusing -- Your catalog of courses (i.e. offerings) is somewhat bland. Other providers put significant pizzazz in your brand and online presentation. However, they charge you for this web design... DC does not. Review Source Response from DigitalChalk January 5, 2015 Hi Cole, We are glad you are pleased with our platform! We've recently added a built-in PPT converter to the platform - that means you can upload your original PPT file without loosing any animations or transitions. Hopefully you'll find this tool useful. If you have any questions, please contact us at support@digitalchalk.com. - The DigitalChalk Team MS Mike S. Director of Technology Used the software for: ### "We're very satisfied with Digital Chalk as an intuitive, scalable solution for our online courses." June 10, 2010 5.0 Digital Chalk has an intuitive, scalable solution for anyone looking to present their curriculum online. The environment for creating the courses has been very easy to work with and modify when needed. Their customer support has been extremely reliable in responding to any issue in a timely manner with the desired results. I would recommend this product/platform to anyone looking to present their material in a way that's both engaging and easy to use for any participant. Pros \- Great product/platform - Intuitive - Scalable - Willing to meet our needs - Outstanding customer support - Evolving product to include additional needed features Cons \- Can't be viewed on most mobile devices - Processing video can take a bit long depending on how many/which format you choose Review Source Response from DigitalChalk October 17, 2013 Thanks for the great review! We appreciate your feedback and have made some great improvements to the DigitalChalk platform. The system can now be easily viewed on most mobile devices. As for the video processing, the speed has been greatly improved over the years, but of course, it greatly depends on how the video is created and rendered before the upload process. We hope you have enjoyed using DigitalChalk! KG Kathy G. Manager, Teacher Effectiveness Used the software for: ### "DigitalChalk" June 21, 2010 5.0 DigitalChalk has been a great experience for us. Support was extremely fast and often exceeded my expectations. I was impressed by the way they helped me to implement a solution of course versions that addressed our specific circumstances of staggered starts. I have found the DigitalChalk team to be constantly looking to improve the product. Good people to work with. Pros From an implementation stand point, the pieces fell together nicely; the interface is very intuitive, the documentation is kept current, and support was quick to respond. It was an easy start up for our users; there was rarely a problem with the use of the course. Very positive feedback from our users. Cons The reporting, while greatly improved over the last couple of years, still left a few gaps for us. Review Source Response from DigitalChalk October 17, 2013 Thanks for your review! We hope you have continued to enjoy DigitalChalk for all your eLearning needs. We have recently released a new product enhancement, focusing on the reports feature. You can now generate detailed reports quickly and easily with many field options. Hope this helps! SS Shawn S. Technical Manager Used the software for: ### "Easy and Feature Rich Online Training!!" September 20, 2011 5.0 Overall DigitalChalk is a great, easy to use product with a great team behind the scenes making for a complete online training solution. Pros DigitalChalk is easy to use and implement. It has most all the necessary features needed to deliver quality online training all for a very competitiveness and easy to understand pricing structure. Customer support is always there to answer any questions no matter how minute or difficult they may be. They are constantly adding features to the product to enhance not only the user experience but as well the administrator experience. Cons No option to have a manager account for group signups. A manager account could have access to their employees gradebooks to check on status of their training. Review Source Response from DigitalChalk September 20, 2011 Thanks for the fantastic view Shawn! Just so you know, we recently added a Facilitator role to the system. If you setup a unique course offering for a group, you can create a facilitator that has the gradebook access you mention in your review. DT Denise T. Managing Partner Professional Training & Coaching Used the software for: 6-12 months ### "Using this software to create our first online training program" June 21, 2017 5.0 this has enabled our clients to receive the same content as our in-house classes, more attendees and more revenue Pros The software is great and easy to use, but the customer support is what really puts it over the edge. Very responsive and helpful! Cons Any con I've come across they've supported and taken to their development or support team. It could be more convenient to upload keynote slides directly rather than formatting to jpgs first only bc we change slides frequently Review Source MW Martha W. President Used the software for: ### "Real Estate Online Course" September 26, 2011 5.0 DigitalChalk offered the perfect solution to take my live seminar and produce it for online delivery. The multiple components (video, slides, exams, checkpoints, etc.) have repeatedly earned praise from educators, evaluators and students. The course was ARELLO accredited with praise for the interactivity. The DigitalChalk support team helped me throughout the course design and with updates. I cannot recommend Digital Chalk highly enough for delivery of online courses. Pros Ease of use - uploading video and slides, programming - all very intuitive Ease of Implementation Perfect for our needs - registration and payment handled through Digital Chalk, we receive monthly payments Cost Effectiveness - low start up and reasonable per use fee VERY Rich! Excellent Customer Support Innovative - frequent introduction of new elements to enhance the product Cons None. If I have a "want" they listen and work on it. Review Source AI Andrea I. Consultant/Instructional Design Used the software for: ### "Best Ever" May 6, 2014 5.0 Digital Chalk has provided the most perfect solution for my online training needs. As an independent contractor for instructional design and online training my online hosting needs are variable. Digital Chalk has amazing flexibility and features that have easily accommodated all my various course development, registration, offering, and pricing needs. And the best part is their customer service. In the two years I've been using Digital Chalk, the support staff has ALWAYS been responsive, helpful, so nice. and so friendly. They're just great. If they can't answer when I call, I always get a call back within an hour. The one thing they could improve is the online help documentation. But when I haven't been able to find the answer there, their support staff has helped me out. Overall, I have been totally happy and satisfied with Digital Chalk and I can't say enough great things about them. Review Source TB Timothy B. Business Editor/ instructor Used the software for: ### "An answer to a need" May 18, 2010 4.0 I highly recommend Digital Chalk for both academic and corporate learning solutions. Pros provides participants 24/7365 access to courses User friendly for participants Provides a positive reinforcement learning experience Updating or adding content is relatively simple. Having it branded with our logo and corporate image is a tremendous plus. Cons Putting PowerPoint content up and matching to audio is a laborious process. Review Source Response from DigitalChalk October 17, 2013 Thanks for the great review! We appreciate your feedback and are working to resolve the tedious process of matching PowerPoint slides to your audio recording. We hope you have enjoyed the other enhancements we have added to the DigitalChalk platform. KW Ken W. Managing Director Used the software for: ### "Spectacular authoring environment for eLearning" July 20, 2012 5.0 The best overall eLearning enterprise solution out there Pros Easy to get started with Very supportive company (training, instant help) Very reasonably priced Pricing model couldn't be better Support for tablets, PCs, and Macs Great course/student administration features Cons Could be an easier, more integrated way to include demo videos (but I've found an easy workaround) Actually,there are no negatives Review Source Response from DigitalChalk October 17, 2013 Thanks for the review! There are many ways you can include demo videos or any video recording within our system. You can easily upload a video within a chalkboard or create a SCORM file. We hope you are enjoying DigitalChalk! DS Doug S. Used the software for: ### "Unmatched Customer Service" May 7, 2014 5.0 We looked at several online platforms when we started using an online approach to delivering educational content. Our selection criteria included ease of use, both by students and administrators/instructors; high value for the price; and customer service. Honestly, as relative newcomers to online training, we frequently find that we "just don't know" what to do in order to achieve a desired outcome in the platform. Our lack of knowledge is ably mitigated by DigitalChalk. In addition to their robust "Help" feature and FAQ capability driven by our questions, there is simply no match for the fast, friendly, and absolutely "spot on" support provided by the folks in DigitalChalk's Customer Service!! Review Source KN Kristen N. General Manager Used the software for: ### "Digital Chalk is amazing" May 26, 2010 5.0 I am very impressed with Digitalchalk as a whole. We had our online courses up in running within a week of starting our account. If I had the courses written ahead of time we could have had them up and running the same day we started our account. The user guide is very comprehensive and it took no time for me to set up a course on my own with very little help needed. We have received rave reviews from our students about how user friendly the system is. Kudos to Digitalchalk for producing a great product! Pros User Friendly! Support Team is top notch! Cons I have not found any as of yet! Review Source JC John C. Senior Associate; MLTG VP OPNS Used the software for: ### "New User" October 21, 2010 5.0 Outstanding Pros I am new with Digital Chalk and am just now setting up our initial programs. I am pleased to offer comments primarily for the outstanding customer service I have received from the first day I inquired about Digital Chalk. I heartily recommend this company to others. Keywords? I'd say, courtesy, patience, customer service, helpfulness, willingness to take the time to work with you. John Cornelius Cornelius & Associates Columbia, SC Cons None noted Review Source JM J. Martin Used the software for: ### "Cost-effective way to get your courses online" June 11, 2013 5.0 DigitalChalk is a turnkey learning management system platform (LMS) that's ideal for getting your courses online quickly. Pros No coding experience necessary...you control all of your own course material, what courses you offer at what price points...and there are an array of special functions like customizing certificates, having the system auto-grade exams...cool features. Cons None that I've found so far. Review Source KM Katie M. HR Manager Used the software for: ### "Digital Chalk Support Rocks!" December 1, 2010 4.0 I do highly recommend this to other companies our size. Pros I have had nothing but excellent customer service from the beginning with digital chalk. Support is quick, and always helpful. Cons The program takes a moment to learn, but if you can follow the directions that are clearly written, and have some computer know how, you can get it. And if you can't, support is awesome! Review Source JH Jim H. President Used the software for: ### "Great tool for Learning" June 21, 2010 4.0 excellent Product Pros Very professional on demand video learning system can deliver multiple courses in multiple subjects. Allows students to learn at their own pace and at any location. Dependable good quality video and illustrations. The team at Digital Chalk are very informative and great to work with toward a common goal. Cons none come to mind Review Source LV Laura V. Clinical Nutritionist Educator Used the software for: ### "Fast, easy, and effective" May 28, 2010 5.0 Use this software to cut costs, improve your employee's training skills, enhance communication throughout your business Pros Easy to put together a course Personal customer support, able to speak to a human being 24 hour availability of courses Ease of payment for my customers and myself Cons Nothing bad to say about the product so far Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.