--- title: "ubisend Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ubisend Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/153307/ubisend/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # ubisend Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ubisend ## What is ubisend? Whether you’re building one or one hundred chatbots, for your business or others’, ubisend gives you the tools to create the experiences you seek. ubisend shares the best features of any chatbot platform; conversation builders, extendable NLP, RPA, and integration of any APIs. Where ubisend stands out is through understanding businesses requirements. Companies can manage the compliance and governance of business units, deploying and developing hundreds of use cases and high-volume solutions. ## What is ubisend used for? [Machine Learning](https://www.capterra.com/machine-learning-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £300 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ubisend?[Manage this product listing](https://www.g2.com/products/ubisend/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ubisend 0.0 VS. [### VideoExpress](https://www.capterra.com/p/10019949/VideoExpress/) [4.7 (8,039)](https://www.capterra.com/p/10019949/VideoExpress/reviews/) Starting Price £300 Flat Rate, Per Month Starting Price $49 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (8,039) Value For Money 0.0 (0) Value For Money 4.7 (7,915) Customer Service 0.0 (0) Customer Service 4.5 (7,644) ## ubisend alternatives [CloneVoice.ai](https://www.capterra.com/p/10036120/CloneVoice-ai/) [4.8 (567)](https://www.capterra.com/p/10036120/CloneVoice-ai/reviews/) Starting price $148.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10036120/CloneVoice-ai/) [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) [4.7 (2,338)](https://www.capterra.com/p/268690/Google-Cloud-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268690/Google-Cloud-Platform/) Highest Rated [Rayven](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/) [5.0 (24)](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/) [Anyword](https://www.capterra.com/p/229878/Anyword/) [4.8 (391)](https://www.capterra.com/p/229878/Anyword/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229878/Anyword/) ## FAQs about ubisend Overview ### What company size and specific industries is ubisend built for? ubisend is designed for leaders and innovators across the globe, making it best suited to mid-market and enterprise organizations that want long-term solutions to stay ahead of competitors. The vendor description does not name specific industries, so the intended audience appears broad rather than sector-specific. Features and Usability ### What are the key features of ubisend? ubisend offers chatbot and live chat tools, plus multi-channel communication and multi-language support for customer conversations. It also includes intent recognition, natural language processing, sentiment analysis, workflow automation, reporting/analytics, and a dashboard, with no-code development, API access, and AI/machine learning features for sales and eCommerce use cases. Getting Started and Support ### What training and onboarding options does ubisend offer? ubisend provides live online training sessions and documentation. Live online sessions support guided setup and direct instruction, while documentation gives teams written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does ubisend offer? ubisend provides 24/7 live rep support and chat. Users can contact support at any time through these channels for help with setup, account issues, or product questions. ## Features AI summary Based on 5,579 Conversational Marketing Platform reviews Capterra reviewers highlight these as the features buyers care about most when choosing artificial intelligence software: - **Generative AI** (**35%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) ubisend supports **Natural Language Processing**, but it does not include **Generative AI** or **Data Import/Export**. Instead, it offers other relevant capabilities that reviewers also value, including **Chatbot** (**42%**), **Machine Learning** (**33%**), and **Multi-Language** (**29%**). These features can help businesses automate conversations, improve responses over time, and serve users across different languages, providing teams with practical tools to manage customer interactions more efficiently. API Application programming interface that allows for integration with other systems/databases Chatbot AI-based platform which conducts a conversation via auditory or textual methods For eCommerce Intended to be used by online stores For Sales Teams/Organizations Caters to sales teams Live Chat Ability to chat online in real time Machine Learning Enable businesses to implement machine learning algorithms on business data such as sales and revenue ubisend 16 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - For eCommerce: Intended to be used by online stores - For Sales Teams/Organizations: Caters to sales teams - Live Chat: Ability to chat online in real time - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - ML Algorithm Library: Share, track, and store machine learning models and data. - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Predictive Analytics: Predict future data based on historical data sets - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Basic £300.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.