Napoleon

NapoleonCat


4.5 / 5
18 reviews

Who Uses This Software?

Marketing agencies, marketers, digital influencers who seek to simplify and automate their social media marketing efforts as well as monitor and benchmark against their competitors.


Average Ratings

18 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $67.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Napoleon
  • napoleoncat.com/
  • Founded 2013
  • Poland

About NapoleonCat

NapoleonCat is a social media marketing suite. It enables agencies and marketers to manage multiple social media channels, collaborate on creation and content publishing, curate conversations with customers via and integrated social inbox, automate moderation process, analyze own channels and benchmark against competitors as well as automate reporting process. NapoleonCat currently integrates with Facebook, Messenger, Twitter, Instagram, YouTube, Google+ and Pinterest.


NapoleonCat Features

  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

NapoleonCat Reviews Recently Reviewed!


Suprisingly Simple Solution to Manage Dark Posts

Feb 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I managed social media for a B2B software company and was tasked with managing responses to our Facebook ad comments. After a couple of issues with not finding comments quickly enough, I went in search of a software that would send me email notifications when comments were left on dark posts--and found NapoleonCat to be the perfect solution. The cost is reasonable and I never had an issue with getting the notifications in a timely manner.

Cons: It can be difficult to navigate the product. It has gotten better since I first started using the software, though.

great tool for social media managers

Apr 10, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Intuitive navigation, almost errorless app, very helpful and fast help desk.

Cons: Price might be a bit lower, however... cheap looks and works cheap.

Overall: We have purchased Napoleon due to several social media projects run at the time. It was well spent money, although the product is not the cheapest one. Intuitive interface, fast help desk and crystal reports make this app worth every penny. Strongly recommended!

Vendor Response

by Napoleon on April 10, 2017

Thanks for your review Aleksander :)

Highly recommend!

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy use, features

Cons: -

Overall: I've been using Napoleon since 3 years. Never find better tool for social media analyzing, planning and moderating. Great support and easy use.

Vendor Response

by Napoleon on June 28, 2017

Anna, thank you so much for sharing your opinion. We really appreciate it and we're happy you've found our tool so helpful :)

I use Napoleoncat daily and I am liking it, even managed to recomment it once to a friend!

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I started using Napoleoncat very 'urgently' after a colleague left our company, I had no experience and nobody to show the app to me. It was so easy to use, that I was able to work with it anyway. Once I had a question and the support offered me a skype lesson about the app, that was very helpful.

Cons: I would really appreciate, if the app could also gather comments from the Instagram ads, it is the only thing I am missing now!

Nice and smooth!

Feb 02, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Auto-moderation tool and complex data analysis option.

Cons: Publishing tool.

Overall: Quite nice tool for comprehensive analysis - many features, complex statistics.

Auto-moderation tool for FP - perfect :) Highly recommended!

Recommendations to other buyers: Maybe work on graphic design? It's quite simple, but better graph could improve that tool to a better place for work :)

Vendor Response

by Napoleon on April 05, 2017

Artur, thanks for sharing your opinion. We appreciate it. And we're working hard on providing even more value to our users, including a sleeker publisher.

easy, useful, reliable

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very useful tool when it comes to manage moderation in Social Media. Both customer service and support are very helpful and friendly.

Cons: The application still needs to be upgraded in few things that Facebook provided lately (eg. group moderation for companies), sometimes it takes too much time to provide needed changes.

Overall: - Fast moderation

- Great raports

- New opportunities

Great tool and excellent customer support

Mar 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Great customer support

Cons: It's not cheap ...

Overall: Napoleoncat is an intuitive and powerfull tool supporting our social media efforts.

On our way to this tool we tried many tools available on the market. Without a doubt this tools is one of the best we've tested.

What's more they have great customer support that responds faster than you can type... Keep it up!

Vendor Response

by Napoleon on April 05, 2017

Thanks Mariusz for your kind words. We appreciate it!

Great tool to manage and analise your social media

Jun 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've used other platforms and after trialing NapoleonCat for the last month we've decided that this tool is the most comprehensive one. It is extremely simple to use and have excellent customer service. Implementation was smooth, we've had full support. Good value for money.

Vendor Response

by Napoleon on June 28, 2017

Magdalena, thank you very much for sharing your opinion :)

Very user friendly and support team is great at helping out.

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's an easy way to monitor the social accounts that we have. The support team is superb at answering and helping us figure out any problems.

Cons: Load time on comments can be slow. Not great if you want to see comments by post. Unable to capture all comments on certain ads to send to team if they need feedback.

moderation tool for facebook ads

Feb 06, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Awesome tool to monitor your facebook ads campaigns, moderate the comments posted on it, the best thing is that comments trigger real time alerts and you can act on them. Perfect tool for managing comments on your facebook page/ads.

Cons: none in particular

Overall: Awesome tool to monitor your facebook ads campaigns, moderate the comments posted on it, the best thing is that comments trigger real time alerts and you can act on them. Perfect tool for managing comments on your facebook page/ads.

Vendor Response

by Napoleon on April 05, 2017

Dhiraj, thank you very much for sharing your opinion :)

Capterra loader

I used the trial period and I have to say that it's one of the best tools out there

Jan 31, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: - Number of features

- Many additional data and metrics given

- Additional resources and free tools provided by creators

Cons: - The price is way too high. With that kind of pricing there is no place for freelancers and people using social media not as a source of income.

User friendly

Feb 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: All message and links get on one platform which is very comfortable best thing can put keywords and short out less massage.

Cons: if possible message should be in sync with relative conversation and for reference a small picture as well.

Fairly easy to use, good with Facebook content, but limited in overall capabilities.

Feb 08, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to upload profiles and create projects. Useful data outputs and visualizations. Visuals easy to download. Fairly intuitive to use. Good Facebook data. Attentive customer service.

Cons: Limited data sets and capabilities. Really it's only or mostly useful as a Facebook tool. It's not very useful for other social platforms. Historical data is very limited on Twitter.

Overall: We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes.

Great software - time saver for analysts.

Jun 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: NapoleonCat is a great tool. It works very well for our company in managing different social media channels and analysis. All data could be exported to xls or to custom pdf report. If we have any questions or want to customize the tool - customer team is always fast and helpful.

Cons: They are making product improvements all the time. Access to historical data is limited, but this is a common issue for the tools in this category.

Vendor Response

by Napoleon on June 28, 2017

Maciej, thanks for sharing your opinion. We appreciate it :)

We found Napolean Cat to be very helpful in assisting with finding data analytics for our project,

Feb 15, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I liked the ability to adapt visuals of up to date algorithms to my project, allowing me to provide backed evidence to my insights. It was very easy to gather the needed information I was looking for to apply to my client's project, for a very good cost.

Cons: When using NapoleanCat some of the interfaces within the platforms weren't universal and found ourselves bumping into the wall's of NapoleanCat's limitations a couple times throughout our project.

I don't like cats except NapoleonCat

Apr 10, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I run an agency offering social media services. I have been using NapoleonCat for 8 months, and thanks to it my work has been improved. User interface became more friendly after last update. Client's support is good, price is reasonable, and that makes NapoleonCat one of the best in category.

Vendor Response

by Napoleon on April 10, 2017

Maciej, thanks for your honest review! We appreciate it and we're glad you found our recent update helpful.

Amazing tool, best customer service out there

Feb 02, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Our team was searching for an analytics tool to track specific hashtags across various social channels. We couldn't be happier with the customer service and fast turn around here. Looking forward to working with the platform and team again in the near future.

Vendor Response

by Napoleon on April 05, 2017

Spencer, thanks for your kind words. Happy we could help you and we're looking forward to having you back on board again soon :)

Very reliable technology and great customer service.

May 11, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like how you can really track everything you need from one platform. The customer service is also so reliable and helpful... its nice to know you are getting full support

Vendor Response

by Napoleon on June 28, 2017

Spencer, thank you so much for your opinion :)