# Page 3 | NapoleonCat Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is NapoleonCat the right Social Media Marketing solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153316/NapoleonCat/reviews --- NapoleonCat 4.7 (83) [View alternatives](https://www.capterra.com/p/153316/NapoleonCat/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of NapoleonCat ## Showing most helpful reviews Showing 51-75 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JJ Janel J. Senior Data Analyst Outsourcing/Offshoring Used the software for: 2+ years ### "Great Social Media Platform" July 19, 2022 5.0 Highly Recommended Pros Makes all my work easier user interface is good and user-friendly all are detailed. Cons When I have a concern the response is late but other than that the software is great Review Source DG Dawn G. Owner Retail Used the software for: Less than 6 months ### "Great Way To Manage Social Media Messages" January 30, 2021 5.0 Overall, this software has done it's primary job (or organizing all of my messages in one location) extremely well. I am very happy with the ease in which I can do that one specific aspect of social media marketing on this platform. I haven't quite navigated all of the other features yet, but for the one I use the most- I find this very worth the cost. Pros I specifically started using NapoleonCat because I was receiving too many private messages on too many different platforms. As the owner of a small business with a decently sized online presence it is extremely hard to manage all of my social media by myself. Private messages often fall to the wayside, simply because I forget to look at them. NapoleanCat has a feature that allows you to view messages across multiple social media platforms in one inbox. So I can essentially answer all of my messages each day from one single spot- making it much easier to manage. Cons Your analytics calculate when the best times to post for you are- but if you're like me (and only make one or two posts a week), you really don't give the algorithm enough material to adequately determine best times for you. This makes it difficult to effectively use this feature, because you simply don't supply enough data to get a real recommendation. Review Source RB Roberto B. libero professionista Computer Software Used the software for: I used a free trial ### "Ottimo" December 1, 2022 5.0 ottimo software per automatizzare post Pros la facilità d'uso e sopratutto la possibilita di utilizzarlo gratuitamente Cons mi ee piaciuto subito tutto non ci sono controindicazioni Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/) Reason for choosing NapoleonCat non lo so Switched from [SocialPilot](https://www.capterra.com/p/144332/SocialPilot/) non mi trovavo piu bene Review Source Response from Napoleon January 9, 2023 Thank you, Roberto! If there is anything we can do to make your experience even better, please don't hesitate to let us know. :) In the meantime tho, maybe you'll find our Instagram Captions Guide (463 captions ready to use!) useful. All the best, NapoleonCat Team KP Karen P. Growth Hacker Marketing and Advertising Used the software for: I used a free trial ### "NapoleonCat " February 2, 2022 4.0 Is the easiest tool I could find to improve community management tasks, especially when there are a lot of comments asking for information and you don't have the budget to hire a sophisticated system or chatbot. Pros Is very easy to use and saves you a lot of time answering comments and inboxes. Cons I don't like that I can't respond to comments on Instagram directly to inbox as I can do on Facebook. Alternatives considered [ManyChat](https://www.capterra.com/p/206636/ManyChat/) Review Source MF Magdalena F. owner Marketing and Advertising Used the software for: 6-12 months ### " easy way to sell and engage" August 5, 2020 5.0 Simple, intuitive, to help build fan engagement, facilitates moderation. Pros Social Inbox is a very intuitive tool, so everyone can handle it. I recommended NapoleonCat to my clients from the hotel industry. There, social media was often handled by receptionists who were great at Social Inbox. They didn't skip comments, and the auto-moderation feature made their work easier. Another advantage is the fact that by moderating communication on the fan page via Social Inbox, we save time and do not waste it on browsing non-work-related information. Cons The application meets my expectations. Review Source Response from Napoleon August 14, 2020 Thanks for your review Magdalena! We're happy we can support you and your team Anna O. Head of Growth Internet Used the software for: I used a free trial ### "Must-have tool for every Social Media Manager" July 23, 2020 5.0 Pros It will help you schedule and publish posts automatically on every social media account you want. With this tool, you can configure automatic replies to the most common and simple questions. It’s a great time-saver I must say! Aside from that, they provide full analytics that will help you evaluate your social media strategy and make data-based decisions. Cons Nothing much to dislike, the tool looks nice, it’s easy to use and provides all features you needed. Review Source Response from Napoleon July 27, 2020 Anna, thank you so much for taking the time to leave us this amazing review. :) BB Başak B. Social Media Specialist Marketing and Advertising Used the software for: 6-12 months ### "Essentials for social Media marketing " October 24, 2022 5.0 Pros NapoleonCat collects all essential features that we require in social Media marketing management. Cons From the pricing point of view NapoleonCat could offer a better pricing plan. Review Source VR Verified Reviewer Customer Success Specialist Design Used the software for: Less than 6 months ### "Managing social media is so much easier with NapoleonCat!" November 24, 2020 5.0 NapoleonCat's content Automoderation options help us to quickly respond to incoming inquiries which resulted in better customer experience and improved our response time. We are sure that all the messages and comments are answered and with their smart solutions and customizable automoderation, we know that all the responses are relevant, easy to solve questions are replied so that we can focus on more complex issues. Pros NapoleonCat is the multi-featured tool we use to manage our accounts on varied social platforms. It offers several advanced options and is so intuitive and easy to use at the same time. The most we like automation solutions which we mainly use for improving our customer support we deliver via our social profiles and also to consistently interact with our audience. Cons It offers all features we need and we haven't found anything to improve so far. Review Source VR Verified Reviewer Social Media Manager Used the software for: Less than 6 months ### "easy, useful, reliable" February 7, 2018 5.0 \- Fast moderation - Great raports - New opportunities Pros It's very useful tool when it comes to manage moderation in Social Media. Both customer service and support are very helpful and friendly. Cons The application still needs to be upgraded in few things that Facebook provided lately (eg. group moderation for companies), sometimes it takes too much time to provide needed changes. Review Source VR Verified Reviewer Content Editor Internet Used the software for: Less than 6 months ### "Very user friendly and support team is great at helping out." February 7, 2018 5.0 Pros It's an easy way to monitor the social accounts that we have. The support team is superb at answering and helping us figure out any problems. Cons Load time on comments can be slow. Not great if you want to see comments by post. Unable to capture all comments on certain ads to send to team if they need feedback. Review Source Artur J. Search Engine Optimization Specialist Marketing and Advertising Used the software for: Less than 6 months ### "I used the trial period and I have to say that it's one of the best tools out there" January 31, 2018 4.0 Pros \- Number of features - Many additional data and metrics given - Additional resources and free tools provided by creators Cons \- The price is way too high. With that kind of pricing there is no place for freelancers and people using social media not as a source of income. Review Source Benjamin T. Marketing Director Marketing and Advertising Used the software for: Less than 6 months ### "The ultimate social media marketing tool." July 30, 2020 5.0 Pros Super easy to hop board and get started with NapoleanCat, there's tons of things I can tweak to make my life as a marketer easier and everything is integrated. I can easily check on competitors, or even on hashtags I want to use. I was able to pop in my teammates and stay ahead of the competition. Cons There's no much that I don't care for at this point, as the team has developed an impressive product. Looking forward to their development and what's in store for the future. Review Source Response from Napoleon August 5, 2020 Benjamin, Thank you so much for this amazing review :) VR Verified Reviewer Vice President, Group Manager, Digital Strategy & Account Management Used the software for: Less than 6 months ### "Fairly easy to use, good with Facebook content, but limited in overall capabilities." February 8, 2018 3.0 We did use NapoleonCat on two client-facing projects and did gain useful insights on Facebook usage, engagement, content engagement and content posting attributes. Pros Easy to upload profiles and create projects. Useful data outputs and visualizations. Visuals easy to download. Fairly intuitive to use. Good Facebook data. Attentive customer service. Cons Limited data sets and capabilities. Really it's only or mostly useful as a Facebook tool. It's not very useful for other social platforms. Historical data is very limited on Twitter. Review Source OG Olaf G. Director Marketing and Advertising Used the software for: I used a free trial ### "Not good to use and to expensive " November 10, 2022 1.0 Pros nothing, it is to complicated in my daily work Cons the app offers too few advantages over competing products for normal use to manage my social media activities. And the price is too high compared to the benefit offered. Review Source Response from Napoleon January 9, 2023 Olaf, we're really sorry to see our tool turned out to be too complicated to use in your daily work. Is there a chance you could share information, on which one suits your needs best? All the best, NapoleonCat BK Barbara K. Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Social Media For Learners" April 17, 2019 5.0 Pros There's a lot of knowledge in the program. It's good for people starting out on social media marketing who need to be self starters. Cons The user you assign it to can't be an idiot. It's not idiot-proof. A smart person will do wonders with it though. Review Source Response from Napoleon April 18, 2019 Barbara, thanks for your review. We appreciate the feedback a lot. Paulina G. Junior Analyst Internet Used the software for: Less than 6 months ### "It's just a great time saver!" November 23, 2020 5.0 Pros The tool is very ease to use, but even you have problems with it you can ask for help client service - they are always ready to help. The application is very useful when it comes to manage moderation in social media - you can have everything in one place so checking your profile in SM is just faster more pleasant. Cons I haven't found anything that I dislike in this software yet. Review Source AL Anna L. Creative Director Marketing and Advertising Used the software for: 2+ years ### "Highly recommend!" April 27, 2017 5.0 I've been using Napoleon since 3 years. Never find better tool for social media analyzing, planning and moderating. Great support and easy use. Pros Easy use, features Cons \- Review Source Response from Napoleon June 28, 2017 Anna, thank you so much for sharing your opinion. We really appreciate it and we're happy you've found our tool so helpful :) AP Anushka P. Social Media Marketer Computer Software Used the software for: I used a free trial ### "It really does manage it all" August 25, 2020 5.0 Detailed reporting I don’t have to worry about my brand performance because NapoleonCat does it for me. It updates me with the statistics of my accounts as well as monitors results for competitors so that my brand is always at the top level. Pros All in one inbox The best reason to love NapoleonCat is they have this efficient inbox that can do so much such as managing all your messages, comments and it even offers you automation options to moderate incoming discussions. Cons It would be better if NapoleonCat could offer more detailed user demographic statistics for our competitors’ profiles on Instagram. However, we were told it’s not permitted and available in the API so understand it’s just impossible to improve it by them. Review Source Kareem M. student Computer Software Used the software for: Less than 6 months ### "NapoleonCat review" February 3, 2023 4.0 Pros NapoleonCat is a really great marketing tool that really helped me with my work, it has enjoyable dashboards. Cons I have no complaints about this software. Review Source Response from Napoleon March 2, 2023 Thank you, Kareem! <3 OK Ola K. Senior PR Specialist Venture Capital & Private Equity Used the software for: 6-12 months ### "Highly recommended for PR industry" August 8, 2019 5.0 Reporting, save time, easy analysis. Pros NapoleonCat is a tool with many possibilities. In one place I can manage a lot of social media platforms. It helps me to save a lot of time. Cons I haven't meet any issues for this moment. Review Source BM Brian M. Marketing Computer Software Used the software for: Less than 6 months ### "Finally, a social media tool that lives up to expectations "One social media tool to manage it all"" August 21, 2020 5.0 Pros I'm working in a small marketing team and needed one tool that linked together our social media accounts where I can read & engage with messages / actions without having to switch tabs. I'm really seeing a boost in my efficiency as this single platform allows me to get my work done in less than a few minutes a day. Cons I don't feel that I've been using it long enough to have found any negatives. Review Source MS Magdalena S. Senior Key Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great tool to manage and analise your social media" June 27, 2017 5.0 Pros We've used other platforms and after trialing NapoleonCat for the last month we've decided that this tool is the most comprehensive one. It is extremely simple to use and have excellent customer service. Implementation was smooth, we've had full support. Good value for money. Review Source Response from Napoleon June 28, 2017 Magdalena, thank you very much for sharing your opinion :) KD Kamil D. CEO Internet Used the software for: Less than 6 months ### "Perfect for social media management " October 1, 2020 5.0 This social media automation tool helps us to work much more efficiently as we can use auto-replies and easily distribute really important customers’ inquiries across the team. Pros We use social media as the another customer service channel, so that we receive many similar questions that we used to manage manually so far and were overloaded with answering them. Since we started using NapoleonCat we decreased the time needed to answer our customer. Cons Didn't found anything that I dislike in this software. Review Source AZ Artur Z. Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Nice and smooth! " February 2, 2017 4.0 Quite nice tool for comprehensive analysis - many features, complex statistics. Auto-moderation tool for FP - perfect :) Highly recommended! Pros Auto-moderation tool and complex data analysis option. Cons Publishing tool. Review Source Response from Napoleon April 5, 2017 Artur, thanks for sharing your opinion. We appreciate it. And we're working hard on providing even more value to our users, including a sleeker publisher. DC Dhiraj C. Used the software for: ### "moderation tool for facebook ads" February 6, 2017 5.0 Awesome tool to monitor your facebook ads campaigns, moderate the comments posted on it, the best thing is that comments trigger real time alerts and you can act on them. Perfect tool for managing comments on your facebook page/ads. Pros Awesome tool to monitor your facebook ads campaigns, moderate the comments posted on it, the best thing is that comments trigger real time alerts and you can act on them. Perfect tool for managing comments on your facebook page/ads. Cons none in particular Review Source Response from Napoleon April 5, 2017 Dhiraj, thank you very much for sharing your opinion :) Similar Products Featured ## Related categories [Social Media Management](https://www.capterra.com/social-media-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Brand Management](https://www.capterra.com/brand-management-software/)