--- title: "Opmetrix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Opmetrix Software - reviews, pricing plans, popular comparisons to other Headless eCommerce products and more." source_url: "https://www.capterra.com/p/153334/Opmetrix/" page_type: "product" language: "en" --- # Opmetrix Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Opmetrix ## What is Opmetrix? Opmetrix is a leading mobile field sales management solution, designed to improve productivity and management of sales teams and empower them with information to sell more and do more. Opmetrix has ready-to-go integration available for many ERP solutions including SAP B1, MYOB, Netsuite, JIWA, ABM and others. ## What is Opmetrix used for? [Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Headless eCommerce](https://www.capterra.com/headless-ecommerce-platform-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price NZ$75 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Opmetrix?[Manage this product listing](https://www.g2.com/products/opmetrix/claim_requests/new?auto=true) ## Opmetrix Overview Updated September 2026 AI summary Opmetrix equips small and midsize businesses with tools for sales force automation, B2B eCommerce, and retail management, supporting field sales and account teams through CRM, contact management, and real-time reporting. Its features include sales activity tracking, territory management, customizable analytics, and third-party integrations, with deployment options across web, cloud, and major mobile platforms for flexible access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Opmetrix 4.5 (14) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price NZ$75 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (14) Ease Of Use 4.0 (2,029) Value For Money 4.7 (12) Value For Money 3.9 (1,618) Customer Service 4.9 (14) Customer Service 3.8 (1,721) ## Opmetrix alternatives [4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Pepperi](https://www.capterra.com/p/146870/Pepperi/) [4.4 (66)](https://www.capterra.com/p/146870/Pepperi/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146870/Pepperi/) [Tall Emu](https://www.capterra.com/p/125630/Tall-Emu-CRM/) [4.2 (41)](https://www.capterra.com/p/125630/Tall-Emu-CRM/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/125630/Tall-Emu-CRM/) Highest Rated [Perenso](https://www.capterra.com/p/129651/Perenso/) [4.8 (47)](https://www.capterra.com/p/129651/Perenso/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129651/Perenso/) ## FAQs about Opmetrix Overview ### Which roles and teams benefit most from Opmetrix? Opmetrix is most used by sales leaders, field sales teams, and account managers who need better visibility into customer activity, territory performance, and execution in the field. Operations executives, sales support staff, and administrators benefit from streamlined reporting, order processes, system oversight, and coordination across customer-facing teams. Answer based on 14 reviews Overview ### What company size and industries is Opmetrix built for? Opmetrix is built mainly for small businesses in FMCG, with 79% of reviewers from small companies and Consumer Goods, Wholesale, and Food & Beverages each representing 21%. It also supports midsize firms at 14% and enterprises at 7%, especially mobile sales, merchandising, and territory teams using it for sales force automation. Answer based on 14 reviews Features and Usability ### What are the key features of Opmetrix? Opmetrix offers CRM and contact management, sales activity management, and opportunity management for tracking customer interactions and deals. It also includes inventory management, order management, and returns management, plus reporting and analytics with customizable reports, real-time reporting, and sales forecasting. Additional features include mobile access, offline access, and third-party integrations. Integrations ### Which third-party tools and platforms does Opmetrix integrate with? Opmetrix integrates with 10 third-party platforms, including MYOB Greentree, MYOB Acumatica, Xero, NetSuite, SAP Business One, Dynamics 365 Business Central, Cin7 Omni, Accredo, Jiwa, and Unleashed. It also connects with Wiise, Tencia, and ABM for accounting, ERP, inventory, and order management workflows. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Opmetrix offer? Opmetrix provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference, and videos provide on-demand walkthroughs. Getting Started and Support ### What customer support options does Opmetrix offer? Opmetrix provides email/help desk support, a FAQ/forum, a knowledge base, and phone support. These channels give users multiple ways to find answers or contact support, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,339 Headless eCommerce reviews Capterra data shows that buyers of Sales Force Automation rank the following features as their top priorities: - **Customer Database** (**43%** of reviewers rated this feature as critical) - **CRM** (**51%**) - **Data Import/Export** (**40%**) Opmetrix supports all three features that reviewers rate most highly: **Customer Database**, **CRM**, and **Data Import/Export**. Together, these capabilities help businesses keep customer records organized, manage sales relationships more effectively, and move data in and out of the system with less manual work, allowing teams to maintain accurate information and respond to opportunities faster. Contact Management 4.0 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Activity Management 4.0 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Define, track, and/or automate sales activities and sales processes Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Opmetrix 47 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Field Sales Management: Manage or track sales completed by field teams/employees - For B2B: Serves B2B organizations - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (14) 4.2 Based on 14 reviews ## Pricing Value for money 4.7 (12) Basic NZ$75.00 Per User,Per Month Value for money 4.7 (12) 4.7 Based on 12 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Unleashed](https://www.capterra.com/p/126644/Unleashed/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)[ Wiise](https://www.capterra.com/p/201388/Wiise/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.5 Based on 14 reviews Filter by rating 5(7) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Shahana T. Customer Service Partner Food Production ### "Not bad" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 2, 2022 Excellent. Great staff Pros GOS, call/journey planner, sales data, trending, product data Cons Be nice to be able to compare data side by side Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PH Paul H. National Business Manager Food & Beverages ### "Tibaldi" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 7, 2022 As a new starter to opmetrix having only recently strated with Tibaldi i find the program very user friendly. the support staff are outstanding; always happy to help over the phone. Pros Easy to use and navigate. Gaining more and more knowledge as to the capacity of the program via support staff. Cons As a new starter I am happy with the prtogram so far. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JJ Jessica J. Studio Manager Wholesale ### "Candle Bark Creations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2022 Extremely positive! We are able to keep the ranges more up to date with what we do and do not have available. Being able to display rough stock on hand amounts helps field users better plan their orders. It's been able to save us time with no longer having to manually enter each individual order. Pros The integration process with the business was very easy. \[SENSITIVE CONTENT\] explained everything in easy to understand terms and we had the program up and running within a month or two of starting the process. The user interface is easy to understand and navigate. Pairing with our accounting software Account Right MYOB has been seamless and a massive time saver on our end as we used to manually enter each order. Cons The Opmetrix HQ Website can be hard to navigate sometimes. The fact that if we disable an item from being available through the Opmetrix app on our accounting software, it can often be an hour or two before this change is visible on the app. Also, if during that one or two hour window, if a field user placed an order transaction for the recently discontinued item, we then have issues with the order importing into our accounting software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Steph H. Key Account Manager Supermarkets ### "Shore Mariner" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2022 The Opmetrix team are great to deal with and very helpful. They always respond in a timely manner. Pros This is an easy system for the Field Team to use. It is linked to our Head Office system so the team can look up stock availability at any time. The software is very useful with sharing information in real time by using the call cards to email the Manager that is responsible. Cons The reports available could be more useful EG Distribution report is by call coverage. We would prefer a product distribution report by Banner. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NB Nick B. Managing Director Consumer Goods ### "Excellent Sales Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2022 Has cut our alot of double handling with orders and provides us with excellent history and itelligence. Pros Its ease of use and the assistance we received from the Opmetrix team. Cons We havent really had any negative experiences so far. Our team find it easy to use even the not so computer literate. Reasons for choosing Opmetrix Because it could be used over multiple platforms and was easy to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SM Sunil M. Group Chief Operations Officer Consumer Goods ### "Cannot imagine FMCG distribution business without Opmetrix!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2022 Our order processing efficiency and accuracy has improved tremendously. Productivity of sales team and ability to meet customer expectations has gone up. Management is able to monitor and measure field activities effectively. Pros Ease of use, seamless integration with ERP, unbeatable support team. Cons Reporting can improve and more flexibility for the user to generate own reports will be great. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Opmetrix Opmetrix ticked all the boxes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HH Hayden H. National Field Sales Manager Food & Beverages ### "Solid CRM tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 1, 2022 Relatively intuitive, easy to use in the field, easy to set up. Pros The survey function has been critical to understand what is truly happening at shelf by individual customer. We can also measure and understand the success of individual product sell-ins and whether there is a common theme across our different territories. With free text options we can make quick decisions and change tack when required based on real-time customer feedback. Cons Maintaining product and customer lists is very manual and seems susceptible to errors. Reasons for choosing Opmetrix The CRM tool had already been decided on prior to me joining the business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RD Robert D. Field Sales Manager Consumer Services ### "Opmetrix - FMCG CRM specialists" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2022 I cannot say enough about the whole process from 1st inquiry through to final sign off from Opmetrix. \[SENSITIVE CONTENT\] in \[SENSITIVE CONTENT\] was deligent in following up our lead, he was very knowledgeable, and explained the system well. \[SENSITIVE CONTENT\] who managed the install did a great job in getting us setup. Pros This product is designed specifically for anyone in the FMCG, retail game and has been very well thought through. It is not over complicated, however it has a great capacity to do what every you think you may require, as you become more familiar with the system. It has changed Cons It would be great if file sharing was an option on the system. Would also like to be able to track NPD launches in a easier way. Reasons for choosing Opmetrix The service, the price and the simple system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IA Iwona A. Systems Administrator Wholesale ### "Great Software with Amazing Support Team!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 1, 2022 Our field team is placing orders on the app. They do not need to rely on internet access to use the Opmetrix App which is very beneficial. The software is very easy to use. Basic training takes a few minutes. Opmetrix online ordering has revolutionized our business. Pros Ease of use and amazing support! The software works offline and online which makes it easy for field users to always have access to Opmetrix data. Cons I believe the ability to process /sync large amount of data could be improved. Pricing / Discount structure is reliant on 1 customer and 1 product category. We would like the ability to add at least one level of complexity to the structure. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Cal M. Sales Manager Supermarkets ### "Review of OPMETRIX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 31, 2022 The benefits are as I expected, seamless roll out, great set up phase ( although I had done this before). Good after sales experience, helpdesk is great. Pros I like the clean space in the design, not to visual, clinical almost, I had experience with back office before, so found it great for our business. Functionally, it delivers everything we need at this point in time. Cons Possibly, much more beneficial once we look at introducing our CRM, but will have to look at this in few months, as we are still rolling out our CRM. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/153334/Opmetrix/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.