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Corefactors

Reviews of Corefactors

4.4 (128)
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Pros

  • It improves the customer relations and marketing by providing better solutions. No need to prepare scripts as it provide the perfect solution lines.

  • The product seems good, and a good price for our organization it’s perfect covering all our needs.

  • One notable benefit is the ability to analyze lead progress and stages, enabling effective planning for lead conversion into revenue.

  • Obviously, it was amazing. The best marketing automation tool going to hit the market at an affordable price.

Cons

  • But for this past 3 to 4 weeks there is lot of disconnections and some error has been occured. So it took lots of time to fix the issue.

  • However, I currently lack the capability to download that particular report.

  • Its slow at times which causes frustration to the agents.

  • No built in auto dialler to further enhance the experience. You need to piggy back on an existing dialer to fully utilize the feature.

Showing Most Helpful

Showing 25 of 128 reviews

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Smit S. avatar
Smit S.
Assistant manager
Hospital & Health Care, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 16, 2022

"Easy to use lead management tool"

Overall: Being a starup we wanted a affordable, easy to use, single solution for marketing and sales CRM which teleduce has properly fulfilled.

Pros: 1. Ease of use 2. Integrations with linkedin, facebook, Indiamart etc 3. One click exotel and whatsapp connection 4. Low price compared to other platforms 5. Single solution for lead management and marketing tool. 6. Bulk email and sms feature

Cons: 1. Customomizable dashboard based on different custom queries.

Reasons for Choosing Corefactors: Affordable and single solution for all growth departments.
Switched From: Zoho CRM, LeadSquared and Mailchimp
Reasons for Switching to Corefactors: Price, not a single solution for all our requirements.
Bedan B.
Information Systems Project Manager
Design, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 2, 2023

"Efficient, very interesting and useful to manage leads"

Overall: It is a very powerful tool that provides many features that help keep track of everything we do with our customers

Pros: The built-in templates helped me out in creating campaign in less time and achieved marketing targets

Cons: It requires training to use this platform. You can not be just savvy in 1 day

Omprakash C.
Customer executive
Consumer Services, 501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
4.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
June 5, 2023

"Omprakash's Review"

Pros: We can manage our leads calls and reminder very easily and in a good format.

Cons: Sometimes it goes slow(stuck) needs improvements

Charlie H.
Software Technician
Media Production, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 3, 2023

"AI CRM HAS BEEN GREAT FOR SALES AND MARKETING SOLUTIONS "

Pros: It's price is affordable, social media campaign and report is also available for analysis

Cons: Everything is available for customer to monitor

Bimna A.
Property Sales Advisor
Real Estate, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 13, 2023

"Its simple but oh so complete for our company"

Overall: It was refreshing to find a simplified solution but with still great features and a price that matches.

Pros: The pipelines make it easy to keep track of our progress in client admissions. It gives a vibe that you won’t mess up often in the values you’re putting in.

Cons: So far, I’m pleased with all the features it offers me and my team.

Shilpa N.
Pricing Lead
Information Technology and Services, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 27, 2023

"Powerful AI powered CRM"

Pros: It helps our organization to response faster to customer queries & automate the processes. Helps in Maintaining the customer with AI CRM effectively. Integrating with third party application is easy.

Cons: The automated response to customer queries needs to be improved, Sometimes the automated response is inappropriate.

Switched From: ChatSpot and Salesforce Einstein
Heather H.
Sales Manager
Cosmetics, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 21, 2023

"Perfect tool for marketing and lead generation "

Overall: It has been very instrumental in aiding lead generation for us

Pros: It easy to use and not complex, it's also very flexible and effective

Cons: AI CRM has won my heart so i have no complains about it

Chandra S.
Customer Activation Specialist
Logistics and Supply Chain, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 15, 2023

"Teleduce for Business Enhancement"

Overall: Everything i find good only in Teleduce, I have used multiple CRM's like Amiyo, Neox, Ozontel and etc, But Teleduce i found verymuch user friendly.

Pros: Teleduce(Core Factors) is Good CRM, where we can manage all our leads in one place, The first point i like in this CRM is we can speak to our clients in our mobile phone when we dial though this CRM. Then the fields which they added is very much required to maintain client data, to reach them in priority basis, And also one more best thing is when we reach our client though teleduce and if the clients are not responded then they can reach out to the same number whenever they available, that call will landed to us only. Like this i have liked most of the feature in Teleduce(Corefactor).

Cons: I find everything interesting only, Nothing i found least.

Charles M.
Senior System Engineer
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 16, 2023

"Lead flow management powerhouse that you shouldn’t miss"

Overall: Automated outreach sequence is simple to set up. The ease of use make it a great tool to have.

Pros: The on-the-fly contact enrichment the system performs is amazing. The automated lead scoring feature is my secret weapon.

Cons: None really. I love their streamline and robust CRM that I picked really quick.

Rajat T.
Customer Activation Specilist
Logistics and Supply Chain, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 15, 2023

"Teleduce Review"

Pros: CRM AI helps businesses better organize customer information and access that information more easily.

Cons: Migrating data from one application to another.

Suraj V.
Business development executive
Marketing and Advertising, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 1, 2023

"Easy and get all transparency "

Overall: Batte than normal crm also easy to use and get all transperances.

Pros: Easy to use, display , analyst and time saver.

Cons: May be it will take the job of MIS exitive.

Ganesh S.
Digital Marketing
Hospital & Health Care, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 29, 2023

"Wonderful CRM with the features at a cost that no one else in the competition offer"

Pros: Marketing AutomationLead ManagementEase of usage

Cons: The timer Notification does not notify us when the time is up

Reasons for Choosing Corefactors: Because we had already used it in the past and was aware of the product and it's support
Reasons for Switching to Corefactors: Kylas was pretty expensive and was at a premium in the bunch with the same features
Goutham D.
CAS
Information Technology and Services, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 23, 2023

"Leads"

Overall: Overall very good to use.

Pros: Enhanced Customer Insights: AI CRM systems can generate detailed customer profiles by consolidating and analyzing data from various sources. This helps businesses gain a comprehensive understanding of their customers, enabling targeted marketing campaigns, improved customer segmentation, and more effective cross-selling or upselling opportunities.

Cons: systems can streamline workflows and improve collaboration across teams. They can automate task assignments, provide real-time updates, and facilitate communication among team members, enhancing overall productivity and coordination.

Sneha K.
Senior Recruitment Executive
Banking, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 23, 2023

"Crm"

Overall: It is so helpful for us to work. It was difficult for us when we do few things manually and now it is really good.

Pros: The filters are really good. Try to give more filters for us

Cons: For past few days teleduce was very slow. We managed to work.

Kavya B.
software Test Engineer
Financial Services, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 15, 2023

"Better to Use "

Pros: AI-powered CRM systems can also automate routine tasks such as data entry, lead scoring, and customer segmentation, which can save time and reduce errors. This allows businesses to focus on more strategic tasks and provide better service to their customers.

Cons: Overall, while AI-powered CRM systems offer many benefits, they also present challenges that organizations need to address to ensure their successful implementation and ethical use.

Samuel A.
Human Resources Executive
Banking, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 23, 2023

"Perfect"

Overall: Awesome and Thanks for the Help to Grow more

Pros: Good And Always going good in flow with Corefactors

Cons: Great And Well Good To Learn and Work in Flow with faster

Bikash K.
Front end Developer
Logistics and Supply Chain, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 19, 2023

"User friendly tool"

Pros: Personalization, Efficient data management, Predictive analytics and Enhanced customer service

Cons: Automation and workflow optimization, Privacy concerns, AI CRM systems can automate repetitive tasks like lead scoring, data entry, and email responses. This frees up time for sales and customer service teams to focus on high-value Potential biases and ethical concerns: AI algorithms are trained on historical data, which may contain biases and unfair practices. If these biases are not properly addressed, AI CRM systems can perpetuate and amplify

sangeetha K.
Senior Recruiter
Banking, 201-500 employees
Used the software for: 6-12 months
Overall Rating
2.0
Ease of Use
2.0
Customer Service
2.0
Features
2.0
Value for Money
2.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
May 23, 2023

"Overall experience is good"

Overall: As i am using this for past 9 months till now its good

Pros: Easy to use and user friendly saves time

Cons: very slow and while using improve its working speed

Ashfaq S.
KETTO SIP
Alternative Medicine, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 19, 2023

"easy to use"

Overall: lots of thing i learn from this company communication skills has improve

Pros: yes very easy to use it work very smooth

Cons: no difficulty in use it work very smooth

Varsha H.
Software Test Engineer
Logistics and Supply Chain, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 15, 2023

"Very Good"

Pros: helps businesses better organize customer information and access that information more easily

Cons: Time saving, improves the customer experience, but it can also help businesses to increase sales and revenu

Arijit S.
Category Manager
Logistics and Supply Chain, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
May 15, 2023

"Good to use"

Overall: Good

Pros: User friendly and saves our time and good tool .

Cons: user down time issues which increases unproductivity.

Rajesh S.
MIS
Information Technology and Services, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 15, 2023

"Good to use"

Overall: good

Pros: Easy to understand and implement things.

Cons: can be a more friendly user as we face issues on alternate days

yashaswini H.
software test engineer
Information Technology and Services, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
May 15, 2023

"good"

Pros: user friendly and beneficial in tracking

Cons: time saving and manageable at all times of the day

Shraddha S.
Manager
Information Technology and Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 20, 2022

"Im really happy with teleduce"

Overall: Very happy

Pros: I like customisation ..specially customer care support..quick response

Cons: Sometime mobile connectivity ..rest all are good

Sohan J.
Associate Product manager
Logistics and Supply Chain, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 23, 2023

"Good"

Pros: helps businesses better organize customer information and access that information more easily

Cons: Problems with accuracy.Security.Dependency.