--- title: "Corefactors Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Corefactors Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/153366/Corefactors/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Corefactors Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Corefactors ## What is Corefactors? Corefactors is a RevOps-enabling end-to-end CRM solution trusted by 12,000+ users across the globe. The CRM is customizable, and scalable and has 4 major modules 1. SalesBox: Manage leads with zero lead leakages and minimal manual work. Key features are lead and opportunity management, Multi-channel communication (telephony, SMS, email & WhatsApp), task management, and reports. 2. Marketing Box: Run personalized campaigns. Key features are content management, segmentation, sequences, and reports. 3. Support Box: Prompt and efficient query resolution. Key features are auto ticket creation, assignment, prioritization, categorization, tagging & status tracking; SLA management, automated workflows, multi-channel support, and time tracking & reporting. 4. SuccessBox: Automate the renewal process and retain more customers. Key features are a 360° view of customers' journey; tracking transactions, recurring revenue & outstanding balance, and customer satisfaction ## What is Corefactors used for? [Lead Management](https://www.capterra.com/lead-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) Top alternative Featured Overall rating Based on 132 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price $8.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Corefactors?[Manage this product listing](https://www.g2.com/products/corefactors-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Corefactors 4.4 (132) VS. [4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $8.99 Per User, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (132) Ease Of Use 4.6 (10,766) Value For Money 4.3 (125) Value For Money 4.5 (8,565) Customer Service 4.4 (127) Customer Service 4.5 (7,716) ## Corefactors alternatives [4.5 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (720)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,819)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) [Google Ads](https://www.capterra.com/p/213339/Google-Ads/) [4.4 (1,014)](https://www.capterra.com/p/213339/Google-Ads/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213339/Google-Ads/) [View all alternatives](https://www.capterra.com/p/153366/Corefactors/alternatives/) ## FAQs about Corefactors Overview ### What problems does Corefactors solve? Corefactors solves scattered lead data, delayed follow-ups, and unclear sales activity tracking by centralizing lead capture, assignment, status updates, call records, and task management. Telecalling teams, sales representatives, marketing teams, and startup owners benefit from prioritizing prospects, monitoring agent productivity, qualifying leads, and moving opportunities toward conversion. Answer based on 41 reviews Overview ### Which roles and teams benefit most from Corefactors? Corefactors is most used by sales, business development, and customer activation teams for managing leads, tracking follow-ups, and supporting customer engagement. Recruitment and HR professionals use it to organize candidate outreach and hiring activities, while marketing managers and executives monitor campaign results, team activity, and growth pipelines. Answer based on 132 reviews Overview ### What company size and industries is Corefactors built for? Corefactors is customized for small businesses, with logistics and supply chain representing 23% of reviewers. It also serves midsize organizations: 48% of reviewers are small businesses and 44% are midsize, while enterprises account for 8%. The platform targets sales, marketing, support, and customer success teams in BFSI, IT, and service industries. Answer based on 132 reviews Features and Usability ### What are the key features of Corefactors? Corefactors includes CRM features for lead capture, lead generation, lead management, and contact management, helping teams record and organize prospect information. Its sales pipeline management supports stage-based lead tracking, while reminders support customer follow-ups. Reporting and analytics provide timely reports and data exports, and customizable fields adapt records to business workflows. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does Corefactors integrate with? Corefactors integrates with 10 third-party tools, including Exotel, Gallabox, Gmail, Microsoft Outlook, Shopify, WhatsApp, Zapier, and Typeform. Its catalog covers communication, email, e-commerce, form-building, and automation connections, with additional options such as Instagram, Knowlarity, Ozonetel, and YouTube. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on Corefactors? Corefactors offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers describe the onboarding process as smooth, and office users can handle lead-status updates with minimal training. However, teams should plan training time, as some users report that full familiarity with the platform takes longer than a day. Answer based on 10 reviews Getting Started and Support ### What customer support options does Corefactors offer, and how do users rate the experience? Corefactors offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users commonly describe the support team as responsive, patient, friendly, and quick to resolve issues, including during free trials. Some users want more guidance for new CRM users, while others report prompt help with email-sending problems. Answer based on 26 reviews Features and Usability ### How well does Corefactors handle sales calls and call tracking? Corefactors provides call logs, recordings, lead filters, and dashboards that help calling teams track outreach and follow-up. Sales and admissions teams find the interface usable and call information accessible, but some report delayed status updates, late call triggers, connection issues, and difficulty managing missed or incoming calls. Answer based on 18 reviews Performance and speed ### Is Corefactors fast and reliable for daily CRM work? Corefactors supports day-to-day CRM work with an interface that some teams find easy to navigate, but speed can be inconsistent. Sales agents report slow pages, occasional freezes, refresh requirements, technical errors, and downtime during busy periods, while others describe stable workflows and helpful follow-up support. Answer based on 16 reviews ## Who uses Corefactors? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Corefactors includes **Customer Database** and **Real-Time Data**, giving sales and customer-facing teams current information and a centralized record of customer details. However, it does not offer **Data Security**. Instead, it provides other features that reviewers also rate as important, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**), helping businesses organize contact records, find information faster, and manage day-to-day relationship tracking more efficiently. Contact Database 4.2 (42) 45.24% of 42 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 4.4 (81) 43.21% of 81 reviewers that rated this feature as important or highly important Manage, organize, and store contact information CRM 4.4 (60) 43.33% of 60 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Lead Capture 4.4 (59) 42.37% of 59 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Reporting/Analytics 4.2 (57) 35.09% of 57 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Lead Management 4.4 (53) 50.94% of 53 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Corefactors 78 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage various distribution channels, build relations with channel partners, and track their performance Tracking, calculating, and paying commissions and earnings to employees Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Alter the layout and content of reports Adjust the weighting of various scoring criteria to control how scores are calculated Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Set up automated email sequences to streamline outreach and engage leads/contacts Pre-made examples and templates for emails Track delivered, received, and opened emails Predefined actions automatically performed on the occurance of specific events Manage or track sales completed by field teams/employees Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies. Designed for small businesses Track interaction history by documenting conversations for contacts Manually or automatically assign leads to sales reps Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Divide leads into buckets based on predefined criteria and routing rules Manage contacts across multiple mailing lists Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Track all opportunities for potential sales and convert them into recurring revenue A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Predict future data based on historical data sets Arrange tasks based on the level of priority or urgency Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Define, track, and/or automate sales activities and sales processes Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allow customers/users to submit support queries and service requests Identify a list of target accounts that marketers want to turn into customers Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Web form that allows users to enter data that is sent and processed for different reasons SaaS, web-based, online deployment Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (132) 4.3 Based on 132 reviews ## Pricing Value for money 4.3 (125) Free Trial Basic $8.99 Per User,Per Month Value for money 4.3 (125) 4.3 Based on 125 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Typeform](https://www.capterra.com/p/137289/Typeform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (127) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (127) 4.4 Based on 127 reviews ## User reviews Overall rating 4.4 Based on 132 reviews Filter by rating Counts reflect reviews available in this feed. 5(65) 4(58) 3(7) 2(2) 1(0) Mentioned topic Recent reviews first, then most helpful Smit S. Assistant manager Used the software for: 3-5 years ### "Easy to use lead management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2022 Being a starup we wanted a affordable, easy to use, single solution for marketing and sales CRM which teleduce has properly fulfilled. Pros 1\. Ease of use 2. Integrations with linkedin, facebook, Indiamart etc 3. One click exotel and whatsapp connection 4. Low price compared to other platforms 5. Single solution for lead management and marketing tool. 6. Bulk email and sms feature Cons 1\. Customomizable dashboard based on different custom queries. SM Senior Marketing Executive Senior Marketing Executive Used the software for: 1-3 years ### "Teleduce Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 17, 2023 Overall, the experience with Teleduce CRM for lead generation and management has been positive. It provides easy access on both desktop and mobile devices, allowing for flexibility in usage. The CRM's customizable features cater to specific requirements, enhancing its functionality. One notable benefit is the ability to analyze lead progress and stages, enabling effective planning for lead conversion into revenue. However, there is room for improvement, particularly in terms of adding features like displaying team members' meetings on the dashboard and enabling report downloads. Pros We employ Teleduce CRM to facilitate the process of generating and managing leads. It offers convenient accessibility across desktop and mobile devices. Additionally, it enables us to incorporate numerous features tailored to our specific needs. By utilizing Teleduce CRM, we can effectively analyze the progress and current stage of our leads, enabling us to strategically convert them into revenue. Cons We still require the addition of certain features, such as the ability to display team members' meetings on the dashboard. However, I currently lack the capability to download that particular report SM Sr Manager Sr Manager Used the software for: Less than 1 year ### "Corefactors LMS user review - Admin" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 May 20, 2025 Interface seems good but need some additional provison to make changes in the reports, rest the dashboard could have been clickable Pros Interface of the LMS is nice to be handled by admin or calling agent Which gives provision to filter their own category leads Cons Provison to edit the reporting part is missing due to which analysing database becomes more tds, could have been easier kush M. Marketing Manager Used the software for: Less than 1 year ### "One of the best CRM seen so far under the budget and also has the API integration " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2022 Their team is very helpful and active, had some challenges in start but post \[SENSITIVE CONTENT\] managing the account it was very well managed Pros As a marketing personal leads need to be captured at one place and shared with the sales team, teleduce does a very good job here Cons Leads report page looks a bit colorful need have a standard look and should give us options to edit it GM General Manager General Manager Used the software for: 1-3 years ### "Good CRM - Vplant Specialty Clinics for Hair Transplant" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 23, 2022 Overall experience with Teleduce is good. Support is also very upfront. \[SENSITIVE CONTENT\] our relationship manager is very kind and helpful... Pros This is a very easy to use software.. Not much training is required to use this software.. It is Easy to update lead status in the software.. Though the mobile application of this software is not that great. Cons As earlier said, mobile application of this software is not that great / user friendly. For Marketing Automation, many more features if implemented will be helpful.. AC AVP Contact Center AVP Contact Center Used the software for: Less than 1 year ### "Cost effective replacement to Zoho" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 21, 2022 Great after sales experience and support. Decent TAT on closure of tasks or change allocated. Pros ease of customizing the software to incorporate all required feature to suite your business needs Cons no built in auto dialler to further enhance the experience. You need to piggy back on an existing dialer to fully utilize the feature CE CEO CEO Used the software for: I used a free trial ### "Very user friendly..need of the hour for every company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2020 Wonderful Pros Everything is awesome about Teleduce. Keep up the good work. Cons Nothing as such..everything is upto the mark. PA Partner Partner Used the software for: 1-3 years ### "Hospital Review – Helpful CRM with Some Cost Constraints" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 8, 2025 Our overall experience has been fairly good. The platform is reliable and does help streamline communication, but cost remains a concern for long-term use in a mid-size hospital. Pros The call logs, follow-up reminders, and note-taking features were very helpful in keeping track of our patient conversations. The dashboard analytics are also insightful and easy to understand. Cons Pricing could be more competitive for smaller healthcare setups. Some advanced features feel slightly overpriced for what is offered in the base plans. SH Sales Head Sales Head Used the software for: 1-3 years ### "Easy to use and Very helpful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2025 \[sensitive content hidden\] are very helpful and attend all my queries with patience Pros Easy to use,Telephony insights is a good feature ,can track the leads well Cons im not able to track the lead assigned date CS Customer Service Ambassador Customer Service Ambassador Used the software for: I used a free trial ### "Nice to have" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 20, 2023 Even though the product was on free trial, we got responsive and helpful replies from the customer support. We compared the results of prediction of campaign results with actual results, the numbers were so close and I can say the artificial intelligence that they adapted into the product works accurately. Pros The best usage of the product is foreseeing the campaigns predictions by using artificial intelligence. Scoring and e-mail marketing are also accurately working and helping a big team. Cons Features are okay but creating a complex campaign is really difficult but once it is all setup, works fine, however should be simplified. [View all Reviews](https://www.capterra.com/p/153366/Corefactors/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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