--- title: "Holded Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Holded Software - reviews, pricing plans, popular comparisons to other Business Management products and more." source_url: "https://www.capterra.com/p/153384/Holded/" page_type: "product" language: "en" --- # Holded Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Holded ## What is Holded? Holded is intuitive, powerful and easy to use. It is an ‘all-in-one’ software that facilitates management tasks for SMEs and freelancers through automated functionalities. It offers solutions for accounting, invoicing, inventory, CRM, projects and human resources, all with an intuitive and easy-to-use interface. Holded allows companies to centralise their operations on a single platform, making processes more streamlined, reducing errors and saving time. With Holded, users can: - Issue customised invoices with your branding. - Track expenses and income. - Manage inventories in real time. - Create sales funnels with CRM. - Plan tasks, assign them and check the profitability of each - project. - Collaborate with your consultancy within the platform in real time. The platform integrates with multiple external applications and allows detailed reporting for better decision-making. ## What is Holded used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Business Management](https://www.capterra.com/business-management-software/)[Accounting](https://www.capterra.com/accounting-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 351 user reviews Reviews sentiment Positive 93% Neutral 3% Negative 5% Pros & cons Intuitive workflow and navigation Streamlined accounting management Expensive and restrictive plans Starting price €7.5 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Enterprise Resource Planning / 2026 - Expense Report / 2026 - Accounting / 2025 - Accounts Receivable / 2025 - Business Management / 2025 - Recurring Billing / 2025 - Time and Expense / 2025 Our "Best of" badge program showcases products with the highest ratings... - Accounts Receivable / 2026 - Business Management / 2026 - Enterprise Resource Planning / 2026 - General Ledger / 2026 - Inventory Management / 2026 - Recurring Billing / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Holded?[Manage this product listing](https://www.g2.com/products/holded/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Holded 4.6 (351) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price €7.5 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (351) Ease Of Use 4.6 (26,641) Value For Money 4.2 (341) Value For Money 4.4 (20,480) Customer Service 4.2 (339) Customer Service 4.6 (20,738) ## Holded alternatives [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153384/Holded/alternatives/) ## FAQs about Holded Overview ### What problems does Holded solve? Holded solves fragmented back-office work by centralizing accounting, invoicing, CRM, inventory, payroll, and project data in one system. It reduces manual billing, bank reconciliation, receipt entry, and tax filing, while improving real-time financial visibility. Freelancers, small businesses, finance leads, and operations teams benefit most from the simpler daily administration. Answer based on 190 reviews Overview ### Which roles and teams benefit most from Holded? Holded is most used by executives, business owners, and general managers who need visibility into finances, operations, and company performance. Administrative, accounting, and finance teams rely on it for invoicing, bookkeeping, and reporting, while consultants, project managers, and technical or creative teams use it to organize client work and daily processes. Answer based on 348 reviews Overview ### What company size and industries is Holded built for? Holded is for SMEs, freelancers, and accountant offices, with reviewer use concentrated in small businesses at 99% and Marketing and Advertising at 14%. It also appears in Graphic Design and Management Consulting, each at 5%, indicating fit for service-based firms needing cloud business management. Answer based on 349 reviews Features and Usability ### What are the key features of Holded? Holded includes core accounting and invoicing features such as invoice creation, recurring invoicing, bank reconciliation, tax management, and billing. Differentiator features include CRM, inventory management, project time tracking, and API integrations. Reviewers also frequently mention role-based access, client portals, and automation for payment reminders and routine admin tasks. Answer based on 98 reviews Pricing ### How much does it cost and what fees or limitations are included? Holded starts at €7.5/month for the Plus plan, with Basic at 14.5, Standard at 29.5, and Premium at 99.5 monthly; a free trial is available. Reviewers say it can replace separate CRM, invoicing, and accounting tools, but some mention extra paid features, plan limits, and costly upgrades. Answer based on 88 reviews Integrations ### Which third-party tools and platforms does Holded integrate with? Holded integrates with Stripe, PayPal, PrestaShop, Zapier, Orama, Pleo, and Qonto, with reviewer mentions centered on payments, ecommerce, automation, and expense management. It also connects to Shopify, WooCommerce, Google Drive, Dropbox, Mailgun, Mailjet, GoCardless, Square Online, and Wix across sales, storage, and communications. Answer based on 36 reviews Getting Started and Support ### How easy is it to onboard and train a team on Holded? Holded is generally quick to onboard for small teams and users without prior ERP experience, with live online sessions, webinars, videos, documentation, and in-person training available. Reviewers say basic tasks are easy to learn, while finance-heavy setup, HR features, and full implementation often take more time, especially for less technical admins. Answer based on 52 reviews Getting Started and Support ### What customer support options does Holded offer, and how do users rate the experience? Holded offers email/help desk, a knowledge base, phone support, and chat. Users report mixed support experiences: many describe helpful, efficient assistance and fast replies, while others cite slow response times, heavy bot reliance, unresolved issues, and difficulty reaching a human by phone during urgent problems. Answer based on 52 reviews Security ### How does Holded handle data security and access control? Holded uses a cloud-based platform that keeps data secure and accessible from anywhere, on any device, with remote access and centralized business information. It also lets users grant access to accountants or full ecosystem access when needed. Some reviewers note slower window-to-window access and say certain extras can be costly. Answer based on 18 reviews ## Who uses Holded? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive workflow and navigation 99% positive reviews out of 72 Most users report ease of use makes daily business management straightforward, reducing effort and simplifying tasks. Expensive and restrictive plans 39% negative reviews out of 54 Some reviewers feel pricing is high, with frequent extra charges for features and plan limitations causing frustration. Streamlined accounting management 87% positive reviews out of 38 Most users comment accounting features simplify financial tasks, automate reporting, and centralize information for efficient oversight. Modern and accessible design 96% positive reviews out of 23 Most reviewers describe the user interface as visually appealing, intuitive, and easy to navigate from any device. ## Features AI summary Based on 6,813 Business Management reviews Capterra data shows that buyers of business management software rank the following features as their top priorities: - **Workflow Management** (**57%** of reviewers rated this feature as critical) - **Client Management** (**57%**) - **Task Management** (**55%**) Holded supports **Workflow Management** and **Task Management**, giving teams a way to organize processes and keep day-to-day work on schedule. However, it does not include **Client Management**. Instead, it offers other highly rated capabilities, including **Access Controls/Permissions** (**54%**), **Mobile Access** (**57%**), and **Billing & Invoicing** (**55%**). These features help businesses manage user access, work from anywhere, and handle invoicing in one system, allowing teams to stay organized and maintain better operational control. Workflow Management 3.8 (31) 48.39% of 31 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Task Management 3.5 (23) 47.83% of 23 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Access Controls/Permissions 4.4 (21) 61.90% of 21 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Mobile Access 3.8 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 4.5 (114) 79.82% of 114 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Invoice Creation 4.6 (85) 75.29% of 85 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Holded 74 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - General Ledger: Centralized accounting record which tracks all financial transactions - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Project Accounting: Manage and track financials on a project-to-project basis - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Time Tracking: Measure time to completion or hours worked for projects - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Receipt Management: Upload, track, and submit receipts in a central database - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Training Management: Track employee/learner's progression through training programs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (351) 4.3 Based on 351 reviews ## Pricing Value for money 4.2 (341) Free Trial [View pricing plan details](https://www.capterra.com/p/153384/Holded/pricing/) Plus €7.50 Flat Rate,Per Month It includes: - 1 user - Invoices and quotes - Your own document design - 1 bank connected - Basic reporting Basic €14.50 Flat Rate,Per Month It includes: - All your banks connected - Advanced reporting - Employee management Standard €29.50 Flat Rate,Per Month It includes: - User roles - Collections and bulk payments - Accounting automations Advanced €49.50 It includes: - Custom fields - Personalized client portal - Business plan and Banking Premium €99.50 Flat Rate,Per Month It includes: - Premium support - Dedicated domain - High volume tables Enterprise Custom Quote Available Value for money 4.2 (341) 4.2 Based on 341 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (339) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (339) 4.2 Based on 339 reviews ## User reviews Overall rating 4.6 Based on 351 reviews Filter by rating 5(257) 4(68) 3(10) 2(6) 1(10) Mentioned topic Sorted by most recent JG Jose G. Propietario Information Technology and Services ### "Completo y fácil, aunque se queda grande si solo quieres facturar" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 19, 2026 Mi experiencia general es muy buena. Venía de llevarlo todo con Excel y plantillas, y el cambio se notó desde la primera semana: facturas profesionales en dos clics, gastos escaneados con el móvil y la conciliación bancaria haciendo sola lo que antes me comía las tardes del mes. La curva de aprendizaje es suave para lo completo que es, aunque reconozco que al principio tanta opción abruma un poco. Donde más lo noto es en la tranquilidad: sé que los números cuadran y que puedo sacar cualquier informe en segundos cuando el gestor me pide algo. No le doy el sobresaliente porque el precio ha ido subiendo y hay módulos que no uso pero que pagas igualmente, y porque el soporte por chat a veces tarda. Pero como centro de operaciones del negocio, cumple de sobra: lo recomiendo a quien quiera todo centralizado, no a quien solo busque emitir cuatro facturas al mes. Pros Todo en un solo sitio: facturación, gastos, CRM y hasta proyectos. La interfaz es de las más cuidadas que he probado y se aprende rápido. La conciliación bancaria automática ahorra muchísimo tiempo cada mes, y el módulo de informes te da una foto clara del negocio sin exportar nada a Excel. La app móvil funciona bien para escanear tickets. Cons Si solo necesitas facturar, pagas por muchas funciones que no usarás: es un ERP disfrazado de programa de facturación. Los planes han subido de precio y el salto entre tarifas es notable. Algunas automatizaciones e integraciones solo están en planes superiores, y el soporte por chat tarda más de lo esperado en horas punta. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excel se me quedaba corto y me daba inseguridad: podía tocar una fórmula sin darme cuenta y cargarme la numeración. Con la nueva normativa de facturación (VeriFactu) quise dar el paso a algo certificado que además me centralizara gastos y banco. El cambio fue cosa de una tarde. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Dani P. Contable Financial Services ### "Experiencia regular" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 September 8, 2026 Errores en la reconciliación de las remesas, relentización del sistema, errores en lso formatos de lso estados financieros y en ocasiones, el servicio al cliente es lento Pros La única ventaja que le veo es que las recurrencias suelen ser bastante intuitivas, por lo que si trabajas con MRR recurrente, no está mal. Cons La reconciliación bancaria con las remesas tiene multiples errores, no toma bien la fecha de cobro, si se produce un nuevo cobro, la fecha no cambia. Aemás el lo relativo a los formatos de los estados financieros, tiene algunos errores en la composición de las masas patrimoniales. Una de las mayores desventajas es que su backend y sistema de almacenamiento de datos es un desastre porque cuando superas cierto volumen de datos, incluso para una empresa pequeña, comienza a relentizarse sustancialmente y eso puede empeorar mucho el flujo de trabajo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrea L. Innovation Manager Translation and Localization ### "A Reliable Solution for Accounting and Invoicing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2026 Overall, our experience with Holded has been very positive. It has helped us streamline our financial and administrative processes by centralising invoicing, expense tracking, banking, and accounting in a single platform. Having all this information in one place has improved efficiency and made it easier to manage day-to-day operations. The platform is intuitive, reliable, and well suited to the needs of small and medium-sized businesses. Its reporting capabilities and banking integrations save time, while the responsive customer support has been helpful whenever assistance has been needed. Although there are occasional bugs and some advanced features could be more flexible, Holded offers excellent value for money and has become an essential tool for managing our business finances. Pros What I like most about Holded is how it brings accounting, invoicing, banking, and financial management together in a single, easy-to-use platform. It simplifies everyday administrative tasks, making it much easier to manage transactions, track expenses, and keep financial information organised. The reporting tools provide clear insights into business performance, while the banking integrations help streamline reconciliation and reduce manual work. The interface is intuitive, allowing users to get up and running quickly, and customer support has been responsive whenever we've needed assistance. Overall, Holded offers excellent value for money, especially for small and medium-sized businesses looking for an all-in-one business management solution. It has become an important tool in our daily operations, helping us save time and improve efficiency while keeping our financial data secure. Cons While Holded is very user-friendly, some advanced accounting and reporting features are less flexible than those offered by more specialised ERP solutions. As business needs become more complex, certain customisation options can feel somewhat limited. We have also experienced occasional bugs or minor performance issues, particularly after new updates, although these have generally been resolved quickly. Some banking integrations may require occasional manual adjustments depending on the financial institution, and more advanced automation options would be a welcome addition. Overall, these are relatively minor drawbacks and do not outweigh the platform's ease of use, functionality, and the value it provides for day-to-day business management. Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) We switched from Sage Accounting to Holded because we were consistently disappointed with the level of customer support by Sage. It was often difficult to get timely assistance when issues arose, which had a negative impact on our day-to-day operations. We were looking for a solution that was not only easy to use and feature-rich, but also backed by responsive and reliable customer service. Holded has provided a much better overall experience, both in terms of functionality and the support available when we need it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Ryan P. Graphic Designer Design ### "Combine tasks with Holded" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 12, 2026 Overall, I found Holded very useful and beautiful, intuitive, and modern from a user interface perspective. Pros My favorite aspects of Holded are that it combines accounting, invoicing, CRM, inventory, HR, and projects. Cons My biggest gripe about this app is customer support has a heavy reliance on bots before reaching a human. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 27, 2026 Hola, ¡muchas gracias por tu valoración! 😊 CP Chari P. Jefe de administración Automotive ### "No tiene la posibilidad de REBU " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 13, 2026 Me gusta el programa en general, pero al no tener el plan Rebu disponible, tendré que buscar otro programa que me lo permita. Pros Me gusta porque es fácil e intuitivo, te permite llevar un seguimiento rápido de facturación y movimientos Cons La atención al cliente, no puedes hablar por teléfono con un agente, si no con la IA a través de chat o con el agente a través de chat. No tiene la posibilidad del plan REBU, eso es una desventaja muy grande. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2026 Hola, Chari. Lamentamos tu sensación. Nos gustaria ponernos en contacto contigo para poder solucionar la incidencia lo antes posible. ¿Podrías facilitarnos tus datos de contacto, por favor? Gracias 😊 MR Maria R. Administrador Music ### "Te deja tirado" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 7, 2026 Soy una SL y llevo desde el viernes con la facturación bloqueada por un error técnico de la plataforma en el envío de datos a la AEAT (Error 4124 de Verifactu). El software realiza un mapeo incorrecto del XML, enviando datos en el bloque de 'Representante' en lugar de 'Destinatario', lo que provoca el rechazo sistemático de facturas y tickets (llevo 6 intentos fallidos por valor de 12.000€). Lo más grave no es el fallo del software, sino la nula atención al cliente. Pago 35€ mensuales por un servicio que no cumple la normativa legal y pretenden cobrar 50€ adicionales solo por poder hablar con un humano por teléfono. He enviado vídeos y correos de queja formal y el soporte es inexistente. Un software de facturación que te deja tirada ante Hacienda y no responde ante errores de su propio código no es una herramienta profesional, es un riesgo para cualquier empresa. Pros Nada. Es una plataforma que tiene problemas continuamente. Además no se puede hablar con ellos. Tuve que cambiar de plan para poner distintos usuarios, tuve que comprar escaneos... las importaciones tienen que ser con los cuadros como ellos quieren. A pesar de tener todo configurado, las exportaciones salen mal Cons Muy mal trato, no hay asistencia. Cobran por todo. No funciona nada bien. Yo me estoy encontrando problemas continuamenete, y sin asistencia Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2026 Hola, María. Lamentamos tu sensación. Nos gustaria ponernos en contacto contigo para poder solucionar la incidencia lo antes posible. ¿Podrías facilitarnos tus datos de contacto, por favor? Gracias 😊 VP ville P. Specialist Computer & Network Security ### "Holded Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 1, 2026 Pros Modern and Intuitive Interface, The "All-in-One" Philosophy, Smart Scan" & Automation, Customization and Professionalism Cons Jack of All Trades, Master of Some, The "Mobile Gap, Support and "Peak Time" Delays, Regional Limitations (Tax & Banking) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2026 ¡Gracias por tu valoración, la tendremos en cuenta! SF Sergi F. Sales Development Representative Information Technology and Services ### "Beautiful interface and great automation, but support can be slow" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 January 24, 2026 My overall experience with Holded has been largely positive, primarily because it actually makes accounting look and feel "modern." We moved from a mix of Excel spreadsheets and a legacy desktop program, and the difference in usability was night and day. The dashboard gives me a clear snapshot of cash flow immediately. While the software works 95% of the time, that 5% where you encounter a bug or a bank sync issue can be frustrating because the support team is not always quick to resolve complex queries. If you are self-sufficient and tech-savvy, it’s a fantastic tool. If you need hand-holding, you might find it challenging. Pros UI - it is the best-looking ERP on the market. It feels like using a modern Apple app rather than clunky accounting software. Smart Scan- The ability to scan receipts and have the system automatically extract the data and match it to transactions saves us hours of manual data entry every month. All-in-One Integration - I loved having our CRM, Invoicing, and Projects in the same tab as our Accounting. It stopped us from paying for three different SaaS subscriptions. Cons Customer Support. Their biggest weakness. Support is mostly chat-based, and it can take a while to get past the "standard bot answers" to reach a human who understands a complex accounting issue. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We were managing everything through a chaotic mix of Excel spreadsheets and legacy desktop software. We needed a cloud-based solution that allowed us to access financial data from anywhere Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2026 Hola, Sergi. ¡Muchas gracias por tu valoración! 😊 CR Cory R. ops Transportation/Trucking/Railroad ### "holded 2025" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 12, 2025 Ability to generate recurring invoices and send automated payment reminders, which helps users get paid on time. Pros The automation of routine tasks, such as invoice generation, bank reconciliation, and tax calculations, is a significant time-saver and improves accuracy. Cons Employees sometimes felt that communication, especially regarding changes in team scope and processes, could be better managed by the leadership team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2026 ¡Muchas gracias por tu valoración! 😊 Davide L. CEO Retail ### "Pésimo servicio de soporte" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 October 1, 2025 Pros El programa es bastante bueno en funcionamiento pero el soporte es TERRORÍFICO. El soporte incluído en el paquete de forma gratuita es sólo por chat y creo que es tan malo para obligar a contrata el soporte premium que cuesta más que el program mismo Cons El soporte es pésimo. Es un soporte chat. Dicen que contestan en un máximo de 4 horas y siempre contestan en unas 30 horas de tiempo, es decir el día después y pasadas las 24 horas. Además, si en el soporte haces 2 preguntas, te contestan a la primera y cierran el chat. Tienes que volver a contactar y esperar a otras 30 horas para la segunda pregunta. Te ofrecen soporte premium telefónico de 50 €/mes, que es más caro que el propio programa y creo que el soporte gratuito via chat es tan sumamente pésimo para forzar a que se paguen 50€ adicionales al mes para tener el otro soporte. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2025 Lamentamos tu experiencia negativa con nuestro servicio de soporte al cliente. Pedimos disculpas por las demoras en las respuestas y atención telefónica. Estamos trabajando para seguir mejorando. Gracias por tu paciencia 😊 [View all Reviews](https://www.capterra.com/p/153384/Holded/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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