Vembu Technologies

Vembu HelpDesk


Who Uses This Software?

Customer Relationship Management


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $150.00/year
  • Pricing Details
    Unlimited tickets $150/User/Year
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Vembu Technologies
  • www.vembu.com
  • Founded 2002
  • India

About Vembu HelpDesk

Enhance the productivity of support teams with tools to measure and improve quality of response


Vembu HelpDesk Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

Vembu HelpDesk Reviews

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