---
title: "Prisync Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Prisync Software - reviews, pricing plans, popular comparisons to other Pricing Optimization products and more."
source_url: "https://www.capterra.com/p/153451/Prisync/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Prisync Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Prisync

## What is Prisync?

Online sellers of all sizes trust Prisync for enhancing their pricing decisions using data. Our price tracking tool brings them valuable price and stock availability data on a simple dashboard. And our dynamic pricing tool allows them to match or beat anyone's prices without spending a minute. On average, retailers catch a 20% increase in sales using Prisync, just for a week's coffee money. Our customer support team is live 24/7 to offer the fastest solutions to our customers' problems.

## What is Prisync used for?

[Pricing Optimization](https://www.capterra.com/pricing-optimization-software/)[Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 129 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

1%

Starting price

$99

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Prisync?[Manage this product listing](https://www.g2.com/products/prisync/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Prisync

4.8 (129)

VS.

[4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (129)

Ease Of Use

4.0 (26,806)

Value For Money

4.7 (105)

Value For Money

3.9 (20,623)

Customer Service

4.9 (127)

Customer Service

3.8 (20,881)

## Prisync alternatives

[4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[PayPal Payments](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,828)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

[4.0 (976)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/120491/Lightspeed-Retail/)

[Unified Commerce Platform](https://www.capterra.com/p/147168/Enspire-Commerce/)

[4.4 (12)](https://www.capterra.com/p/147168/Enspire-Commerce/reviews/)

Starting price

$0.03

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/147168/Enspire-Commerce/)

## FAQs about Prisync

Overview

### What problems does Prisync solve?

Prisync solves the time-consuming work of manually checking competitor and reseller prices, stock availability, and listing changes across large product catalogs. Daily alerts, price histories, dashboards, and exports help e-commerce pricing managers, distributors, and brand teams identify price deviations, respond to market moves, and enforce pricing strategies.

Answer based on 73 reviews

Overview

### Which roles and teams benefit most from Prisync?

Prisync is most used by e-commerce owners, founders, and executives who monitor competitor pricing to guide commercial decisions. Marketing, online, and business development teams track market changes and promotions, while product, procurement, and operations managers compare prices, manage assortments, and support pricing updates across online sales channels.

Answer based on 124 reviews

Overview

### What company size and industries is Prisync built for?

Prisync is built for small ecommerce businesses, with 92% of reviewers in this segment, and retail organizations, which represent 31%. It also serves retailers, resellers, and online businesses of all sizes, including Shopify merchants, Magento stores, Google Shopping stores, brands, manufacturers, and suppliers. Computer Hardware and Internet each account for 8%.

Answer based on 129 reviews

Features and Usability

### What are the key features of Prisync?

Prisync includes core competitor price tracking, price checking, and availability monitoring for products across retailer and marketplace sites. Its dashboard, daily email alerts, and reporting support price-position analysis, while SmartMatch helps identify competitor URLs. Differentiator features include dynamic pricing, custom pricing rules, a repricing engine, and API-based data export.

Answer based on 52 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Prisync starts at $99 per month for the Professional plan, covering up to 100 products. Premium costs 199 per month for 1,000 products, while Platinum costs 399 for 5,000. A free trial is available. Reviewers cite inflexible or costly plans, setup time, and Platinum-only instant price-change notifications.

Answer based on 52 reviews

Integrations

### Which third-party tools and platforms does Prisync integrate with?

Prisync integrates with 2 third-party tools: Shopify and Online Auction System. Shopify supports e-commerce store connections, while Online Auction System is listed as an available platform integration. These catalog integrations provide options for linking Prisync with storefront and auction-related workflows and contexts.

Answer based on 10 reviews

Getting Started and Support

### What training and onboarding options does Prisync offer?

Prisync provides in person training, live online sessions, webinars, documentation, and videos to support team onboarding. In person and live online formats allow guided instruction, webinars support group learning, documentation offers written reference material, and videos provide self-paced viewing for feature and process review.

Getting Started and Support

### What customer support options does Prisync offer, and how do users rate the experience?

Prisync offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, friendly, knowledgeable, and effective during setup and tracking issues. Some report that troubleshooting can take longer, and bulk item changes may require help desk assistance.

Answer based on 51 reviews

Price tracking

### How well does Prisync track competitor prices?

Prisync makes competitor price and stock monitoring easier through automated tracking, price history, alerts, and reports. Ecommerce teams and distributors value its clear market overview and responsive support. Setup and ongoing URL maintenance can take time, however, and some websites may block tracking or occasionally return incorrect prices that need correction.

Answer based on 28 reviews

## Features

AI summary

Based on 494 Pricing Optimization reviews

Capterra data shows that buyers of pricing optimization software rank the following features as their top priorities:

-   **Repricing engine** (**43%** of reviewers rated this feature as critical)
-   **Custom Pricing Rules** (**48%**)
-   **Dynamic Pricing** (**54%**)

Prisync supports all three features that reviewers rate most highly: **Repricing engine**, **Custom Pricing Rules**, and **Dynamic Pricing**. Together, these capabilities help businesses adjust prices faster, apply pricing logic consistently, and respond to market changes in real time, allowing teams to stay competitive while protecting margins.

Repricing engine

4.7 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

AI-driven algorithms that allow for automatic repricing in real-time

Custom Pricing Rules

4.8 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Create custom predefined rules for prices for products and services

Dynamic Pricing

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Competitor Price Tracking

4.9 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Monitor and compare prices for competing products

Pricing Analytics

4.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc.

Dashboard

4.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Prisync 46 features

### All Features
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Categorization/Grouping: Organize and group data or items based on various criteria
- Change Management: Track and monitor efficient handling of all changes/transitions
- Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience
- Competitor Monitoring: Track activity of your competitors
- Competitor Price Tracking: Monitor and compare prices for competing products
- Custom Pricing Rules: Create custom predefined rules for prices for products and services
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Discovery: Discover and connect variety of data sources to the application for analysis
- Data Import/Export: Import and export data to and from software applications
- Domain Monitoring: Monitoring multiple domains for occurrences of brand logos, keywords, names, and more.
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- For Retail: For Retail Stores
- High Volume Processing: Process and analyze large volume of data
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies
- Marketplace Monitoring: Monitoring multiple marketplaces for mentions or transactions related to brand logos, keywords, names, and more.
- Merchandise Management: Provides intelligence to make the right inventory purchasing decisions.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Store: Manage multiple teams and operations from a central location
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Pricing Models: Use simulation models and scenario planning to predict and compare strategy outcomes for prices and promotions
- Price List Management: Create and manage price lists for products, customer segments, and geographic locations.
- Pricing Analytics: Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc.
- Pricing and Cost Calculations: Calculate rule-based prices for a product/service
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Profitability Analysis: Evaluate the degree to which business operations bring monetary gains
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Data: Receive data and information in real time
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Repricing engine: AI-driven algorithms that allow for automatic repricing in real-time
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Rule-based Configuration: Configure products according to pre-defined rules and/or constraints
- Stock Management: Manage the buying, selling, and holding of stocks
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trend/Problem Indicators: Visually identify direction of development and areas that require attention
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Web Tracking: Collecting and storing information about visitors’ activities on the World Wide Web to analyze their interests, preferences & behavior.

---

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Features

4.5 (114)

4.5

Based on 114 reviews

## Pricing

Value for money

4.7 (105)

Free Trial

[View pricing plan details](https://www.capterra.com/p/153451/Prisync/pricing/)

Professional

$99.00

Flat Rate,Per Month

It includes:

-   Unlimited Competitors
-   ​Price Updates 3 Times a Day
-   Excel Reports
-   Price Position Comparison
-   Stock Availability Monitoring
-   Worldwide Site/Currency Coverage

Premium

$199.00

Flat Rate,Per Month

It includes:

-   Dynamic Pricing Engine
-   Daily E-mail Notifications
-   Marketplace Price Tracking
-   Product Variant Price Tracking
-   API Access

Platinum

$399.00

Flat Rate,Per Month

It includes:

-   Instant E-mail Notifications
-   Price History
-   For Suppliers - MAP Monitoring
-   For Suppliers - Recommended Price Module
-   API Access

Value for money

4.7 (105)

4.7

Based on 105 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Online Auction System](https://www.capterra.com/p/177650/Ecommerce-Marketplace-Solution/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (127)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (127)

4.9

Based on 127 reviews

## User reviews

Overall rating

4.8

Based on 129 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(107)

4(19)

3(2)

2(0)

1(1)

Mentioned topic

Recent reviews first, then most helpful

Avroom N.

Digital marketing Manager

Used the software for: Less than 1 year

### "A must have app for E-comm"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 3, 2020

They help me start earning money in E-comm, with great service and a very easy to understand and use app. I tried for a brief time another solution like Prisync (in the free period I tried another app in parallel) and Prisync was better at the interface and customer service and solution (Smart Match).

Pros

TL;DR After many failed attempts in E-comm (security products), we started using Prisync and suddenly we are selling and with a profit. And for the long version - We were trying few times with few advertising agencies to start our E-comm business (selling products online that we buy in stock anyway and therefor have a good price for). Every attempt was finished after few month each on the losing side and each company gave us feedback for the failed attepts - feedbacl like "change the checkout", "change the design of the website" etc. We did and still no success. In the end we understood (after setting up presence in Amazon) that the main issue was pricing, we advertised for products we were not the cheapest in the shopping results so potential customers just went in (and we payed for that traffic), read about the product and went back to Google and bought the cheapest price that was presented. So after a small research we came across Prisync and after we set up the API conection and the Smart Match feature suddenly we start selling! What all the advertisers we had before didn't thought of or couldn't solve Prisync did - and in a very good way.

Cons

Didn't found one yet but I started using the API only resently. As of now things work great from our side

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jeffrey B.

Director of Business and Development

Used the software for: 1-3 years

### "Best Competitor Pricing Software available!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2022

Amazing from the very first time I logged onto their site to look into the software. \[SENSITIVE CONTENT\] has been integral in getting our company set up and running with Prisync. She has made time available for questions or additional support everytime we have reached out to her.

Pros

Dynamic Pricing and Daily reports automatically generated.

Cons

Initial setup does take some time and man power if done at the organizational level instead of having Prisync manually scrape(Manual Scrape does deliver incredible results).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EZ

Effie Z.

Sales manager Southen Europe

Used the software for: Less than 1 year

### "Easy to use but time-consuming to set up"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

December 14, 2021

It's an useful tool if we only want to monitor certain websites.

Pros

Easy to use, regular reports available, availability monitoring, competitors' sku can be included in the comparison

Cons

Set-up is quite time-consuming. Price comparison is limited to the websites which we set up, whereas we can see more websites from local comparison websites. Need to spend lots of time to maintain and update the URL if competitors' relative products are updated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alessandro T.

Project Manager

Used the software for: 3-5 years

### "Competitor Price Tracking Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2021

Pros

It is simple and functional and allows you to keep a considerable amount of articles under control by viewing the daily excel file that the platform sends

Cons

Sometimes troubleshooting takes a long time for the support team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Caio L.

Corporate Sales Executive

Used the software for: Less than 1 year

### "Delivers good MAP Monitoring"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2022

Great experience, especially the customer support, which is always there to help and do what they can to serve you.

Pros

The SmartMatch is the best, the system keeps searching URLs on the web for you, which saves a lot of time.

Cons

The MAP Monitoring has been surprising me, but still, there are maybe some accomplishments to deliver, such as a better report specific for MAP Monitoring. Today I still have to export the data and upload it to my own excel sheet, where I can manage the data the way I can see who is violating our prices and who is not, in a way that combines all competitors' violator listings together.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Account Manager

Used the software for: 3-5 years

### "Ease of Use and Great Communication With Low Prices"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 13, 2018

As a main distributor of GoPro and DJI, we use Prisync for checking the price levels on the market. The most important thing is being able to check the price history of our retailers as a report. It is really good to know that the team is ready in any problem or need of help.

Pros

being able to reach price history . Interface is really simple and easy to use. The communication of the team reaaly fast and qualified. They lead you how to benefit from the system more.

Cons

Change of URLs should be controlled manually

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Juan Carlos M.

CEO and Founder

Used the software for: 1-3 years

### "Great and affordable product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 23, 2017

Better cusomer insights.

Pros

Very easy to use and the customer service. Being able to have data every day took us to have better business decisions.

Cons

Would love more datamining. Would love to see more and advance filters, more historica data not only with actual price but integrated with purchases.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Buyer

Used the software for: Less than 1 year

### "Trusted competitor price tracker"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 12, 2019

We are able to keep on top of and be aware of our price positioning within the market and adjust accordingly so that we are always better priced or in line. This saves time scrawling the internet manually and means that we can just log in to one portal and see a summary of our price positioning at any given time.

Pros

It is easy to navigate, gives a clear summary of products tracked on the dashboard and allows you to track multiple competitors for each product. It gives you recommendations on pricing based on rules you input into the system and you can star your most important products which are then sent in automated reports to your email to make sure you're aware of price changes for those products.

Cons

Unable to remove out of stock products at the moment without doing it manually.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mark W.

Director of Information Technology

Used the software for: Less than 1 year

### "An essential tool for eCommerce"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2018

PriSync has enabled us to increase profitability by increasing pricing on underperforming products. Conversely it has enabled us to reduce some pricing to sell some products that had never before sold.

Pros

Great Product. Ease of use. Excellent value for money!

Cons

There is really nothing that we don't like about PriSync.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Operations Manager

Used the software for: 1-3 years

### "the insights into our competitor pricing has never been easier"

5.0

March 23, 2018

Pros

real time price comparison so we can purchase at the right price and sell at the right price so our customers are always the winners

Cons

we are very satisfied with the product and have not bothered looking for an alternative, so i don't have any issues at the moment

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153451/Prisync/reviews/)

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