Average Ratings

3 Reviews

  • 3.5 / 5
    Overall

  • 2.5 / 5
    Ease of Use

  • 2.5 / 5
    Customer Service

Product Details

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About Sales Performance Manager

Gives organizations the power of real-time planning and fast communication by tracking, prioritizing, and coordinating tasks.


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Sales Performance Manager Features


Sales Performance Manager Reviews Recently Reviewed!


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A Powerful Tool When It Works

Sep 22, 2018
3/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Callidus gives you a whole lot of flexibility in writing rules on top of rules and setting things up the way you need them to work. When things go smoothly, it works like a dream and you can manage every very complex sales management through the software. The software is able to accommodate even very complex calculations that involve pulling multiple data points into a single calculation, which is impressive.

Cons: It breaks pretty frequently. We also run the commission version at my company that seems to work without breaking too often, but the sales management portion of the software has a lot of bugs. Tech support is pretty incompetent and difficult to deal with. Even when you are having an issue that could cause a delay in payouts to clients or partners tech support doesn't act with any amount of haste. Trying to get support can be frustrating and discouraging, so as long as things are running well and don't need to call on support then this could be a good option.

Overall: A mix of good, bad and ugly. We're still matching our transactions with payment spreadsheets even after five months of using Callidus for sales payments, and there have been times where we couldn't pay out of Callidus and had to resort to using our manual spreadsheets. When it works it's great, if it doesn't though, then you're pretty much at the mercy of the very poor tech support that Callidus offers. It's really a love/hate relationship.

Great tool to grow business

Feb 28, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It continuous help to increase business sale with efficiency. We can communicte with our customers even they lives in different region or culture.

Cons: I always trust on this as it has been increasing my business sale, but i would like if anyone can improve its loading time.

Overall: Number of customers increased.

SPM!!!!!!!!!!!!!!

Apr 04, 2017
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Comments: Been with my organization's implementation for 10 years - hard to get used to at first & a lot more steps but increases product track ability