SendSmith

4.5 / 5 7 reviews

Who Uses This Software?

any business that communicates with their target audience via email


Average Ratings

7 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.00/month/user
  • Pricing Details
    Two pricing plans:- (1) Pay as you go (2) Monthly
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • SendSmith
  • www.sendsmith.com/
  • United Kingdom

About SendSmith

SendSmith is a 2nd generation email marketing platform launched in 2016. It is simple to use and offers a number of free responsive email templates that can be customised using drag-and-drop means. The post-campaign reporting is currently the most informative on the market - one the most striking features is the tracking of user behaviour post-click from EDM. Free Registration, 1,000 free email sends per month and available in 11 languages.


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SendSmith Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor

SendSmith Reviews Recently Reviewed!

Wonderful Experience

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The interface is easy to use. The team is also highly responsive and supportive when problems are encountered. Most importantly, the entire package is very reasonable. I had a wonderful experience working with them!

Great product

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are a restaurant group with fifteen different establishments in Hong Kong and rely heavily on email campaigns for our marketing. SendSmith helps us execute those campaigns flawlessly. It enables us to segment our database of customers in the most effective way, and enables said customers to respond to and interact with the material we send them. It also enables us to track the results of our communications campaigns in ways that inform future ones. Highly recommended.

Value for money but not very user-friendly

Nov 06, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: value for money
good campaign statistics

Cons: can be more user friendly

Overall: Features and functions are enough for a small scale hotel like J Plus. The campaign statistics are useful

Highly Recommended

Nov 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Multi-lingual interface and support for Korean language

Overall: Very Easy to use, free flexible and responsive email templates and best of all the system is multi-lingual which allows me to send campaign reports in Korean to my Korean boss!

Sendsmith Review

Oct 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibilty and easy to use

Overall: Great product. Very flexible - really allows us to get our message across and helps reinforce our brand. Easy to use. Hodfords are easy to deal with and fix any problems quickly.

Hodfords SendSmith Email Marketing Platform

Oct 12, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Our company has been using the Hodford's Send Smith Email Marketing Platform the past 10 years and we have found their delivery engine to be extremely robust and user friendly. In addition, their management & support team has been exemplary and always ready to help when the need arises. In fact, they have even customized SendSmith to suite our unique business requirements.

As a major part of our business we need a partner who is both responsive to our needs and system that both ourselves and our customers can rely to deliver emails in a timely fashion and provide comprehensive, objective reports.

We have been very happy with Hodford┬┐s SendSmith product and would gladly recommend it to anyone.

John Luciw
General Manager
AsiaXPAT.com Limited

Like the New Interface and the Post Campaign Reports

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Really like the post-campaign reporting

Cons: Maybe they can have more templates for the wine & spirits industry

Overall: Easy Sign-up process. Quite easy importing contacts and creating campaigns. Really like the post-campaign report; very detailed and very useful.