# SendSmith Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SendSmith Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/153474/SendSmith/reviews --- # SendSmith Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on February 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SendSmith ## What is SendSmith? SendSmith is a 2nd generation email marketing platform launched recently. With a simple drag and drop email creator and a number of free responsive templates email newsletters can be created easily and on any device. The post-campaign reporting is currently the most informative on the market - one the most striking features is the tracking of user behaviour post-click from EDM. Free Registration, 1,000 free email sends per month and available in 11 languages. ## What is SendSmith used for? [Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £7 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SendSmith?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sendsmith.com/&name=SendSmith) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SendSmith 4.6 (7) VS. [4.6 (3,414)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price £7 Flat Rate, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (7) Ease Of Use 4.6 (13,289) Value For Money 4.9 (7) Value For Money 4.5 (10,052) Customer Service 4.6 (7) Customer Service 4.5 (9,845) ## SendSmith alternatives [4.5 (6,222)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (1,372)](https://www.capterra.com/p/168452/GMass/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,353)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [4.5 (17,580)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting price $13.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/110228/MailChimp/) [View all alternatives](https://www.capterra.com/p/153474/SendSmith/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Analytics Track and interpret campaign performance metrics CAN-SPAM Compliance Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Contact Management Manage, organize, and store contact information Customer Surveys Tool to send questionnaires to customers to gauge feedback Dynamic Content Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Email Campaign Management Plan, execute, and analyze email marketing campaigns SendSmith 12 features Track and interpret campaign performance metrics Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Manage, organize, and store contact information Tool to send questionnaires to customers to gauge feedback Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Plan, execute, and analyze email marketing campaigns Store and manage images Manage contacts across multiple mailing lists View and track pertinent metrics to find patterns and gain insights from data Add or remove subscribers from mailing lists Create, save, and re-purpose templates for emails, forms, etc. What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.3 (7) 4.3 Based on 7 reviews ## Pricing Value for money 4.9 (7) Free Trial Free Version Basic £7.00 Flat Rate,Per Month Value for money 4.9 (7) 4.9 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (7) 4.6 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 7 reviews Filter by rating 5(4) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AW Amanda W. ### "Wonderful Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 30, 2016 The interface is easy to use. The team is also highly responsive and supportive when problems are encountered. Most importantly, the entire package is very reasonable. I had a wonderful experience working with them! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR John R. Marketing Director Food & Beverages ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2016 We are a restaurant group with fifteen different establishments in Hong Kong and rely heavily on email campaigns for our marketing. SendSmith helps us execute those campaigns flawlessly. It enables us to segment our database of customers in the most effective way, and enables said customers to respond to and interact with the material we send them. It also enables us to track the results of our communications campaigns in ways that inform future ones. Highly recommended. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VC vivian c. general manager Hospitality ### "Value for money but not very user-friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 7, 2016 Features and functions are enough for a small scale hotel like J Plus. The campaign statistics are useful Pros value for money good campaign statistics Cons can be more user friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kim H. Marketing Executive Insurance ### "Highly Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 6, 2016 Very Easy to use, free flexible and responsive email templates and best of all the system is multi-lingual which allows me to send campaign reports in Korean to my Korean boss! Pros Multi-lingual interface and support for Korean language Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GF Geoff F. Managing Director Retail ### "Sendsmith Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 20, 2016 Great product. Very flexible - really allows us to get our message across and helps reinforce our brand. Easy to use. Hodfords are easy to deal with and fix any problems quickly. Pros Flexibilty and easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL John L. General Manager Media Production ### "Hodfords SendSmith Email Marketing Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 12, 2016 Our company has been using the Hodford's Send Smith Email Marketing Platform the past 10 years and we have found their delivery engine to be extremely robust and user friendly. In addition, their management & support team has been exemplary and always ready to help when the need arises. In fact, they have even customized SendSmith to suite our unique business requirements. As a major part of our business we need a partner who is both responsive to our needs and system that both ourselves and our customers can rely to deliver emails in a timely fashion and provide comprehensive, objective reports. We have been very happy with Hodford's SendSmith product and would gladly recommend it to anyone. John Luciw General Manager AsiaXPAT.com Limited Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kennie W. Director of Sales & Marketing Wine and Spirits ### "Like the New Interface and the Post Campaign Reports" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 11, 2016 Easy Sign-up process. Quite easy importing contacts and creating campaigns. Really like the post-campaign report; very detailed and very useful. Pros Really like the post-campaign reporting Cons Maybe they can have more templates for the wine & spirits industry Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)