# FieldPulse Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FieldPulse Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/153475/FieldPulse --- # FieldPulse Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FieldPulse ## What is FieldPulse? FieldPulse is an all-in-one business management solution for field service teams. Our software, coupled with our award-winning customer success team, empowers business owners, admin, and technicians in every aspect of their work. Our software includes standard FSM features like scheduling and dispatching, estimate and invoice management, and CRM, while also has more advanced tools like flat-rate pricebook, lead management, inventory management, and advanced reporting functionalities. If you are struggling to keep up with admin work, feeling burdened by disorganized team communication, need to improve your customer's experience, or want to better understand your business's health, FieldPulse can help. Customer Management Scheduling & Dispatching Estimates & Invoices Timesheets Customer Communications Booking Portals and much more... ## What is FieldPulse used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Quoting](https://www.capterra.com/quoting-software/) Recognitions Shortlist Overall rating Based on 452 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 3% Pros & cons Streamlined and intuitive platform Responsive in-app chat assistance Frequent bugs and software glitches Cumbersome data management processes Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Electrical Contractor / 2026 - Electrical Estimating / 2026 - Field Service Management / 2026 - HVAC / 2026 - HVAC Estimating / 2026 - Plumbing / 2026 - Roofing / 2026 - Service Dispatch / 2026 - Work Order / 2026 - Quoting / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FieldPulse alternatives Highest Rated [4.6 (5,247)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,457)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153475/FieldPulse/alternatives/) ## FAQs about FieldPulse Overview ### What problems does FieldPulse solve? FieldPulse solves scattered scheduling, manual dispatching, poor technician visibility, and disconnected customer records by centralizing jobs, work orders, invoicing, and real-time field updates. Service managers, office admins, dispatchers, and field technicians benefit most, especially teams that need faster onboarding, fewer phone check-ins, and clearer coordination across office and job sites. Answer based on 256 reviews Overview ### Which roles and teams benefit most from FieldPulse? FieldPulse is most used by business owners, executives, and operations leaders who need visibility into jobs, scheduling, estimates, invoicing, and team performance. Office managers, admins, and dispatch teams rely on it to coordinate technicians and customer communication, while service professionals like plumbers and HVAC teams manage field work, appointments, and job updates. Answer based on 448 reviews Overview ### What company size and industries is FieldPulse built for? FieldPulse is built for small field service teams, with 99% of reviewers from small businesses and Construction leading at 52%. It also serves Electrical/Electronic Manufacturing at 10% and Consumer Services at 7%, making it a fit for smaller service-focused companies managing scheduling, invoicing, CRM, and job tracking. Answer based on 450 reviews Features and Usability ### What are the key features of FieldPulse? FieldPulse includes core field service features like scheduling and dispatch, estimates and invoicing, payment processing, CRM, and a mobile app for job updates in the field. Differentiators include QuickBooks integration, client portal access, custom forms and templates, and real-time status tracking for work orders and teams. Answer based on 243 reviews Integrations ### Which third-party tools and platforms does FieldPulse integrate with? FieldPulse integrates with QuickBooks Online, Zapier, and Xero, with reviewer mentions also citing CardPointe and Square Payments. Official integrations add Google Calendar, Mailchimp, NiceJob, CompanyCam, and QuickBooks Desktop. These connections cover accounting, payments, scheduling, marketing, reviews, and workflow automation across common field service operations. Answer based on 57 reviews Getting Started and Support ### How easy is it to onboard and train a team on FieldPulse? FieldPulse offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers say technicians and new hires usually learn the basics quickly because the interface is intuitive, while owners, admins, and teams switching from older systems need more time to configure workflows and absorb the platform’s broader feature set. Answer based on 57 reviews Getting Started and Support ### What customer support options does FieldPulse offer, and how do users rate the experience? FieldPulse offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and available during onboarding and troubleshooting, with quick chat replies standing out. Some reviewers report slow follow-up between teams, difficulty reaching the right contact by phone, and occasional unresolved issues. Answer based on 243 reviews Invoice and estimate management ### How well does FieldPulse handle estimates and invoices? FieldPulse handles estimates and invoices well for many service businesses by keeping quoting, approvals, billing, and payments in one place. Small field service teams like the templates, mobile payment links, and QuickBooks connection, though some users mention clunky navigation, invoice layout limits, glitches, and occasional payment-status errors. Answer based on 106 reviews ## Who uses FieldPulse? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 215 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 215 reviews Administrative 44% Administrative 44% Construction 24% Entrepreneurs/ Owners 5% Customer Services & Support 4% Others 23% Top industries Based on 215 reviews Construction 65% Electrical/Electronic Manufacturing 12% Utilities 9% Consumer Services 7% Other 7% ## Pros and Cons Streamlined and intuitive platform 92% positive reviews out of 104 Most reviewers find ease of use valuable, noting straightforward navigation, simple onboarding, and user-friendly features. Samuel W Owner and Operator, 1 employee. "FieldPulse is very user friendly and has great features and add-ons which is critical for a small business like mine." Frequent bugs and software glitches 44% negative reviews out of 88 Some reviewers describe bugs and issues as persistent, causing workflow interruptions, unreliable features, and slow problem resolution. Ramsey R Chief Growth Officer, 2 - 10 employees. "That's not a minor UI glitch - that's a trust-destroying problem when you're sending quotes to real customers." Responsive in-app chat assistance 94% positive reviews out of 49 Most users report chat support is prompt, helpful, and convenient for resolving questions and technical issues quickly. Daniel C Owner, 1 employee. "Also having the chat feature available all the time really helps me out with quick answers." Cumbersome data management processes 76% negative reviews out of 29 Most users comment data management and updates are inefficient, citing difficulties editing, deleting, or updating records and slow system response. Hai S Inventory Management, 11 - 50 employees. "This can slow down job updates or prevent certain actions from saving on the first try." Field technician workflow support 96% positive reviews out of 26 Most reviewers describe technician management as efficient, highlighting real-time updates, easy job tracking, and accessible mobile tools. Jake H Owner, 2 - 10 employees. "The mobile app is great for our technicians, letting them update jobs and create invoices on the go. Plus, it integrates easily with other tools and offers responsive customer support." Unreliable syncing and connectivity 85% negative reviews out of 27 Most reviewers indicate sync and connectivity issues disrupt workflows, with unreliable data updates and frequent lag or offline problems. Noel G Office Manager, 2 - 10 employees. "sometimes my techs in the field have issues with the app loading, and with their information loading. While the syncing with QuickBooks is an amazing feature I have experienced some issues with things not syncing." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.5 (246) 89.43% of 246 reviewers that rated this feature as important or highly important You can generate invoices quickly, collect payments onsite, and integrate with QuickBooks. Some users say invoicing is simple and professional, with various payment options, but mention issues like tax limitations on mobile, QuickBooks syncing problems, and limited overdue invoice alerts. Mobile Access 4.5 (233) 93.13% of 233 reviewers that rated this feature as important or highly important This aspect keeps your team productive in the field, letting you update jobs, send quotes, and collect payments from any device. Reviewers highlight real-time communication, ease of use, and offline access, though some mention missing capabilities and occasional connectivity or loading issues. Scheduling 4.6 (223) 91.03% of 223 reviewers that rated this feature as important or highly important FieldPulse offers flexible scheduling with multiple calendar views, easy job assignments, and Google Calendar sync. Users think it streamlines team coordination and prevents double-booking, but some report lag, pop-up interruptions, and difficulty viewing all technicians at once. Quotes/Estimates 4.5 (198) 92.42% of 198 reviewers that rated this feature as important or highly important With this capability, you can quickly create, customize, and send professional estimates from anywhere. Reviewers appreciate how easy it is to use templates, convert quotes to invoices, and let customers accept online, though some mention mobile tax limitations and occasional data loss. Customer Database 4.6 (139) 94.24% of 139 reviewers that rated this feature as important or highly important It gives you a centralized place to manage all client details, track work history, and organize multiple locations. Reviewers appreciate the easy search, customer portal, and comprehensive records, though some mention challenges with syncing contacts and finding all information easily. Calendar Management 4.5 (181) 86.19% of 181 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar FieldPulse 207 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups A record of all activities within the system, including user access, changes made, etc. Generate rule-based quotes for clients automatically Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison You can generate invoices quickly, collect payments onsite, and integrate with QuickBooks. Some users say invoicing is simple and professional, with various payment options, but mention issues like tax limitations on mobile, QuickBooks syncing problems, and limited overdue invoice alerts. Create, update, and manage bookings, itineraries, and reservations Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create and manage digital catalog of products/services with their details, specifications, and price Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Provides a channel for team members to share media files, communicate, and work together A way to visually represent data where different categories of items are marked with different colors Specialized for organizations who focus on commercial projects and processes For commercial and industrial purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Easily track all contractor information in one centralised location Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system It gives you a centralized place to manage all client details, track work history, and organize multiple locations. Reviewers appreciate the easy search, customer portal, and comprehensive records, though some mention challenges with syncing contacts and finding all information easily. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Manage relationships with customers and address customer concerns Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Connect to big data sources Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Estimating software designed for electrical businesses Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Reminders sent via email Pre-made examples and templates for emails Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Assign working shifts or tasks to employees based on their availability Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins A list of events with their respective dates Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Store and access documents, forms, and photos in one centralized place Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Primarily serving architecture, engineering, and construction industry professionals Primarily serving commercial or industrial locations needing electrical work Intended to be used by general contractors Serves handyman professionals Software designed specifically for HVAC companies Software is designed specifically for use of locksmith companies Serving plumbing industry professionals Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time Overseeing and coordinating instructors or educators within an educational institution, training program, or online learning platform Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track interaction history by documenting conversations for contacts Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Tracking the status of previously identified performance measurements Predict labor requirements based on past and present data/trends Track, manage, and standardize customer rates for services performed by technicians Store information about leads or contacts and track, manage and nurture them throughout the sales process Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Generate and send material orders from estimates directly to suppliers This aspect keeps your team productive in the field, letting you update jobs, send quotes, and collect payments from any device. Reviewers highlight real-time communication, ease of use, and offline access, though some mention missing capabilities and occasional connectivity or loading issues. Notifications via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Ability to handle several projects simultaneously Book meetings and appointments through a website or digital platform Create, send, and view electronic invoices Accept and process online payment transactions Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Capture photos for any type of use case Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Track and manage the profit margin between the cost of a product and its selling price. Calculate rule-based prices for a product/service Tool used to determine accurate pricing and product eligibility for borrowers Ability to link barcodes or serial numbers with specific items for identification Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Identifying critical tasks that make up a project and assigning start and end dates for each Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. Create, send, and track purchase orders and their statuses Integrates with QuickBooks With this capability, you can quickly create, customize, and send professional estimates from anywhere. Reviewers appreciate how easy it is to use templates, convert quotes to invoices, and let customers accept online, though some mention mobile tax limitations and occasional data loss. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Assign available resources to various projects and tasks Allocate and manage resources, such as employees, equipment, facilities, and other assets Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions FieldPulse offers flexible scheduling with multiple calendar views, easy job assignments, and Google Calendar sync. Users think it streamlines team coordination and prevents double-booking, but some report lag, pop-up interruptions, and difficulty viewing all technicians at once. Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Display aggregated data points on one page for a bird's eye view assessment Track employee skills, competencies, training & qualifications Send messages via SMS Track the status over time for a request, process, asset, or transaction Track information, qualifications, and contact details of subcontractors Manage all supplier data and operations Measure digital plans to calculate labor and materials needed Create, manage and track all task activities and progression Track and manage the scheduling of tasks Allow multiple team members to edit and work on the same document Organizing a group of people to accomplish a task Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Utilize third party services to cover unforeseen labor needs Real-time vehicle tracking for monitoring location, route, speed, etc. Track the duration and expiration of warranty as well as any obligations under that warranty Seamlessly integrates with 3rd party websites Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.4 (452) 4.4 Based on 452 reviews ## Pricing Value for money 4.5 (445) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/153475/FieldPulse/pricing/) Value for money 4.5 (445) 4.5 Based on 445 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ NiceJob](https://www.capterra.com/p/142037/NiceJob/)[ CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)[ Market360](https://www.capterra.com/p/219043/eClerx/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (448) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (448) 4.7 Based on 448 reviews ## User reviews Overall rating 4.6 Based on 452 reviews Filter by rating 5(323) 4(95) 3(19) 2(5) 1(10) Mentioned topic Sorted by most recent GK Gopi K. Service operation Manager Logistics and Supply Chain ### "Perfect for shift scheduling and reducing paperwork. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 Overall, FieldPulse has been an excellent tool for managing our field operations and daily logistics. It has significantly streamlined how we schedule shifts and coordinate team tasks. While getting used to all the features takes a bit of time, the amount of daily paperwork and back-and-forth calling it saves makes it completely worth itOverall, FieldPulse has been an excellent tool for managing our field operations and daily logistics. It has significantly streamlined how we schedule shifts and coordinate team tasks. While getting used to all the features takes a bit of time, the amount of daily paperwork and back-and-forth calling it saves makes it completely worth it. Pros It completely centralizes our operations. What I like most is how easy it is to schedule shifts, assign tasks on the fly, and track team members in real-time through the mobile app. It has eliminated a massive amount of daily paperwork and keeps everyone on the same page. Cons There is a bit of a learning curve at the beginning because of how many features it has, which can overwhelm the team at first. Also, the mobile app can occasionally feel a little slow or heavy if the internet connection isn't perfect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Julie B. Dispatch Administration Consumer Services ### "Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2026 Love it so far! The customer Service is my favorite! I feel like the more I explore, the more I see how nice this program is. I love that there are so many videos under the help section and I am looking forward to the Tuesday Q&A sessions! Pros Customer Support!!! The support is so helpful! I love it! The site is pretty easy to navigate as well. Cons FieldPulse is doing amazing! I would prefer some more videos with some hands on test site to play around as I am a hands on learner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CV Celina V. Office Admin Construction ### "Great System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 2, 2026 I would say 8/10 would recommend to others. Its pretty savvy a little clicky but overall good experience. Pros The scheduling is awesome. I like how you can see where and what your technicians are doing at all times. Cons You cant customize fields you want to see in certain views like if you purchase you cant see the estimated arrival date or any special comments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 5, 2026 Hi Celina, happy to hear that the scheduling visibility has been working well for your team. We appreciate you sharing this feedback. KO Kendra O. Office Manager Electrical/Electronic Manufacturing ### "Small Electricial Contractor Gives 5 Stars!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 FieldPulse has been a game changer in our business operations.  We have realtime information and have saved countless administrative hours retrieving jobsite information. Our field electricians have had minimal disruptions with the app which keeps a smile on everyone's faces! Pros \- Realtime information from the field to the office. - Intercompany communications tags in the commenting section - Customer interactive acceptance/denial of estimates - Payment collection within emailed invoice - Excellent customer support - Ease of scheduling and dispatching views Cons \- Employee timesheets not syncing with QuickBooks (This is an add on that we are not willing to pay for at this time) Switched from [NetSuite Field Service Management](https://www.capterra.com/p/10037567/NetSuite-Field-Service-Management/) NetSuite/FSM were too cumbersome for our company. They did not fulfill our needs as sold to us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 5, 2026 Hi Kendra — real-time field to office visibility and saving hours on admin work is exactly what FieldPulse is built for. Really glad it's been a smooth experience all around. Thank you for taking the time to share this. IK Isaac K. Director of Business Operations Information Technology and Services ### "A must have for every Field Service business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 Migrating to FieldPulse 4 years ago has been the best decision I have ever made as a business owner, and I have never looked back. My process is customized to the centimeter because of how flexible the app is and how easy it is to use. Fieldpulse has quickly become the core of our business processes Pros Fieldpulse completely improved our process and operations. After struggling with many different software options, Fieldpulse had a solution for all our needs. From Technician management, to project management, Job Scheduling, Estimating, and Invoicing, the sales process became so easy that their technical support is very good and always improving the system with new features and updates. Cons The only issue with Fieldpuse, I would say, is the pricing. They have a base fee and a per-user fee, which can quickly add up if you have multiple users, as we do. This can become challenging for a small business. Switched from [Workyard](https://www.capterra.com/p/215558/Workyard/) Missing a lot of the critical features. No project management, CRM feature, no invoicing, and project management feature, Alternatives considered [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reasons for choosing FieldPulse Fieldpulse is very flexible and always improving their features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 5, 2026 Hi Isaac, four years and never looked back — that means a lot to the whole team. We are thrilled to hear that FieldPulse has become the core of how your business runs and that it's been able to grow and adapt with you. We look forward to continuing to support your business! KM Kelly M. Administrative Utilities ### "NEEDS WORK" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 June 1, 2026 It is a work in progress, and its great, but needs to sync better with other programs, to insure the customer is getting the best experience. Pros can move around the software easily. I like that we have live chats, and that most of the time they can fix it quickly. Cons that it does not sync with our other program. Needs to be better fields. we need to be able to fix an issue quickly, and not have to wait. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 5, 2026 Hi Kelly, really glad the navigation and live chat have been working well for you. The sync piece is noted — please reach out to our support team so we can look into it. MW Marci W. Administrative Construction ### "FieldPulse: A Positive Start and Strong Partnership" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 FieldPulse has been a positive experience thus far. Since I joined after the implementation phase, I was tasked with helping roll out and adopt the platform after it had already been introduced. Despite missing the initial setup process, I've found the transition to be smooth and the platform easy to work with. Working with \[sensitive content hidden\] has been extremely valuable throughout this process. She has been consistently supportive, responsive, and helpful whenever questions or challenges have arisen. Her guidance has played an important role in ensuring a positive experience with FieldPulse. Pros One of FieldPulse's standout features is its offline capability. Unlike many competing CRM and field service management platforms, FieldPulse allows technicians and staff to continue working even when internet connectivity is unavailable. This is particularly valuable in rural Nova Scotia, where cellular and internet coverage can be inconsistent. The ability to access customer information, update job details, and continue working without interruption helps maintain productivity and ensures critical data can be captured in the field and synchronized once connectivity is restored. Cons I've only been using FieldPulse for a few weeks, so I don't feel I have enough experience with the platform to provide a fair and comprehensive assessment at this time. While my initial impressions have been positive, I would prefer to spend more time using the system before offering detailed feedback in this area. Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) We made the switch to FieldPulse from a similar platform that was not meeting our operational needs, particularly due to its lack of reliable offline capabilities. Given that our team frequently works in rural areas of Nova Scotia where internet connectivity can be inconsistent, offline functionality is essential. FieldPulse's ability to continue operating without a connection has been a significant advantage and was a key factor in our decision to transition to the platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 5, 2026 Hi Marci, really glad the transition has felt smooth. The offline capability was designed with teams like yours in mind, working in rural areas where connectivity can't always be counted on. We'll pass your kind words along and we're glad to have you with us. GW Greg W. Marketing Sales Construction ### "Customer Service On Another Level" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2026 We still have much to discover as we learn the full scope of how FieldPulse can streamline our business both from a sales perspective, but also as we look to communicate better, both internally and with our clients and prospects. The overall experience has been fantastic, the only thing holding us back is ourselves and making time to understand and implement. That said, the customer services makes us want to make this happen faster. Pros I am still new to FieldPulse, serving in multiple capacities. Most recently working with to streamline our web leads going directly into FieldPulse. Ken S. understood what my goals were and was quick to help us as we worked on this migration. Cons At this point I do not have any "Cons". The support team has been very responsive with all of our request. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 5, 2026 Hi Greg — glad the communication and sales side is already making a difference. As you continue to get comfortable on the platform, Ken and the team are here along the way. We're glad to have you with us. AB Andrew B. President Construction ### "Unreliable " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 27, 2026 Disappointed in customer support and reliability. Product over promised and under delivered, especially the phone system. Pros The interconnection of the multiple facets of a service business. Especially the dispatching system. Cons Fails to save information and is slow and clunky even with strong internet connection. Low internet product is very unreliable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Marc R. Owner Security and Investigations ### "Field Pulse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 21, 2026 Its a good program. I have used other programs like service trade and service titan and I like this one way better. Pros I love the ease of the mobile app even in offline mode. This product helps streamline my business. I am satisfied with it and the future potential. Cons Sometimes it can be slow and the invoice, quote, billing side could be better. They keep improving the software. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) Price, Features, Ease of Use. Friendly service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 22, 2026 Hi Marc, thanks for sharing this. We are glad to hear the mobile app has been working well for you. [View all Reviews](https://www.capterra.com/p/153475/FieldPulse/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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