--- title: "FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is FieldPulse the right Service Dispatch solution for you? Explore 482 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/153475/FieldPulse/reviews/" page_type: "reviews" language: "en" --- FieldPulse 4.6 (482) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 4th, 2026 # Reviews of FieldPulse Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews Ghanshyam S JE Project ManagerChemicals, 201 - 500 employeesUsed the software for: Less than 6 months. “The scheduling and real-time status tracking features delivered the most immediate value I could assign, monitor, and follow up on tasks from a single dashboard without chasing updates manually.“ April 28, 2026 SD Sherilynne D OwnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “The system is clunky, with poor interconnection between components (services, estimates, invoices, purchase orders), requiring staff to have to click on multiple locations to find all the information needed.“ April 8, 2026 Sanit S AnalystHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months. “What I liked most about FieldPulse is its intuitive interface and the way it brings scheduling, job management, invoicing, customer communication, and team coordination into one platform.“ July 7, 2026 SK Stanley K PlumberConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “We are currently hindered by the lack of Canadian financing options like Acorn and an unsustainable $1,500 transaction limit on CardConnect that fails to accommodate our $5,000+ invoices.“ February 26, 2026 EM Erica M AdministrativeConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “It helps us manage customer information, scheduling, work orders, estimates, invoicing, and team communication without having to switch between multiple systems.“ June 22, 2026 CV Celina V Office AdminConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “You cant customize fields you want to see in certain views like if you purchase you cant see the estimated arrival date or any special comments.“ June 2, 2026 Rd Rodrigo d ManagerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “The ability to send multiple estimate options to customers has been a real game-changer for our close rates and helps us stay competitive on pricing. But what really sets FieldPulse apart is the support—\[sensitive content hidden\] goes above and beyond every single time we reach out with questions or issues.“ June 11, 2026 SK Stanley K PlumberConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Furthermore, the permission settings are far too restrictive, lacking the granularity to allow Team Managers to create forms, while the Operator AI has proven less accurate than advertised.“ February 26, 2026 ## Showing most helpful reviews Showing 1-25 of 482 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Audie Art C. Customer Relationship Associate Information Technology and Services Used the software for: 1-2 years ### "Easy to Use and Keeps Everything Organized" July 1, 2026 5.0 My overall experience has been positive. FieldPulse has helped us stay organized and manage our work more efficiently. It has been dependable for our day-to-day operations and has simplified several administrative tasks. Pros I like having scheduling, customer management, work orders, and invoicing all in one platform. It saves time and makes it easier to keep track of daily tasks. The interface is clean and easy to navigate. Cons I'd like to see more flexibility when customizing reports and certain workflows. Some features also took a little time to learn, but overall the system is easy to use. Review Source Response from FieldPulse July 20, 2026 Thanks for sharing this. Having scheduling, customer management, work orders, and invoicing all in one place makes a difference for your team. VM Valerie M. Service manager Construction Used the software for: Less than 6 months ### "Great Customer Service" June 16, 2026 5.0 So far so good, it is still a little early to tell. But I will say customer service is great, and really care about their customers Pros Great customer service, and takes the time to figure out your issues. The whole program itself is a great program that is great for scheduling. Cons No issues to report at this time. We are still early into this program to know if there is any cons of this software. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) They are way too exspensive, and the customer service was horrible. Review Source Response from FieldPulse June 23, 2026 Hey Valerie — thank you for this! Really glad the customer service experience has stood out early on. We're excited for you to keep exploring the platform! Abraham S. CEO Construction Used the software for: 2+ years ### "Bed in responding to basic customer requests" April 14, 2026 1.0 Very slow software, Missing a lot of details in the features they have, witch makes it feel incomplete, They are very slow in solving problems, fixing issues, or even responding to basic customer requests, witch makes it really difficult to rely business on their platform, Very expensive when you compare to what you get. Pros I like the most what they are saying the software can do, and options of integrations... I wish it would be true... Cons They have a world winning customer service team, they are professionally trained to make feel they care for you, without solving any problem or request, and spinning you around to other teams that handle your specific request, promising that someone will reach-out to you, BUT..... you can wait..... maybe there reasonable time frame to take care of issues is a few month... who knows... Review Source Response from FieldPulse April 29, 2026 Hi Abraham, thank you for this feedback. We take our customers' experiences seriously and want to make sure the right person is addressing your concerns directly. Please reach out to our support team and ask to be connected with our Customer Support Manager. JW James W. Owner Construction Used the software for: Less than 6 months ### "Everything you want in a FSM software at a great price" May 12, 2026 5.0 Took the pain out of switching from a more complicated and expensive software. Easy onboarding, field team loves how intuitive it is. Just feels modern and intuitive rather than the SAP database feel of larger competitors. Pros Super easy for both office and field staff. It functions much more intuitively than other larger competitors' software I've also used. Scheduling jobs is easy and the conflicts / auto schedule features are great. My customers like the online booking, and whenever I have a question the support actually get things sorted out rather than just submitting a ticket into a black box. My onboarding specialist was fantastic and helped me think through how to transition as much data as possible from my old system. Cons There is a gap in terms of information tracking vs the biggest players in the space. I'd like to be able to report more easily on job types. Most of this can be done with tags, but tags get messy and really the only one that does it with full functionality is ServiceTitan...but the tradeoff is definitely worth it in terms of value for money. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing FieldPulse FieldPulse was better for a growing business that was already beyond the first FSM instance. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Pricing got way out of hand. And more and more useful functionality was only available as add-on Pro products. Review Source Response from FieldPulse May 15, 2026 Hi James — hearing that the switch felt smooth and that your team has hit the ground running with it is exactly what we're going for. Really glad your onboarding specialist was able to make that transition easier too. GK Gopi K. Service operation Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Perfect for shift scheduling and reducing paperwork. " June 8, 2026 5.0 Overall, FieldPulse has been an excellent tool for managing our field operations and daily logistics. It has significantly streamlined how we schedule shifts and coordinate team tasks. While getting used to all the features takes a bit of time, the amount of daily paperwork and back-and-forth calling it saves makes it completely worth itOverall, FieldPulse has been an excellent tool for managing our field operations and daily logistics. It has significantly streamlined how we schedule shifts and coordinate team tasks. While getting used to all the features takes a bit of time, the amount of daily paperwork and back-and-forth calling it saves makes it completely worth it. Pros It completely centralizes our operations. What I like most is how easy it is to schedule shifts, assign tasks on the fly, and track team members in real-time through the mobile app. It has eliminated a massive amount of daily paperwork and keeps everyone on the same page. Cons There is a bit of a learning curve at the beginning because of how many features it has, which can overwhelm the team at first. Also, the mobile app can occasionally feel a little slow or heavy if the internet connection isn't perfect. Review Source Response from FieldPulse June 12, 2026 Hi Gopi, cutting out the daily paperwork and back-and-forth calls is a big win for any field team. Really glad it's making a difference. Thanks for sharing this. Bhumika H. Sde Human Resources Used the software for: Less than 6 months ### "Great platform for field service teams " July 19, 2026 5.0 My overall experience with FieldPulse has been very positive. It provides a well-organized platform for managing field service operations, from scheduling and dispatching to invoicing and customer communication. The interface is user-friendly, the mobile app keeps field teams connected, and the automation features help save time and reduce manual effort. Overall, it has helped streamline day-to-day operations and improve efficiency across the team. Pros What I liked most about FieldPulse was its all-in-one approach to managing field service operations. The platform makes it easy to schedule jobs, dispatch technicians, create estimates and invoices, and track work progress from a single dashboard. The interface is intuitive, the mobile app helps field teams stay updated in real time, and the automation features reduce manual work. Overall, it improves team coordination, increases productivity, and helps deliver a better customer experience. Cons I didn't encounter any major issues while using FieldPulse. If I had to mention one area for improvement, it would be that some of the advanced customization and reporting features take a little time to learn for new users. A few additional templates and more flexible dashboard customization would make the experience even better, but overall the platform is reliable and easy to use. Review Source Response from FieldPulse July 24, 2026 Hi Bhumika — glad to hear the all-in-one setup, from scheduling and dispatching to invoicing, has made things easier to coordinate, and that the mobile app's keeping your field team aligned. Thanks for the review. Aryan M. Undergraduate Student Education Management Used the software for: I used a free trial ### "Organized Platform for Managing Field Service Workflows" June 25, 2026 4.0 I recently spent time evaluating fieldpulse to actually understand that how does it manages field service operation to be specific. My impression is that it focuses on helping businesses with their scheduling, communication all in one place. Pros I liked that FieldPulse actually brings scheduling, customer management, and team collaboration all in one place which becomes very easy to manage. The dashboard looked organized and the overall workflow seemed designed in such a way that it reduces switching between multiple tools. Cons The platform is feature-rich which is actually a good thing to be, but it also has a learning curve for new users. At first glance there are many sections to understand, so teams with few members may need some time to get comfortable with everything. Review Source Response from FieldPulse July 6, 2026 Hi Arayn — thanks for taking the time to share this. Glad the all-in-one setup for scheduling, customer management, and team collaboration is coming through for you. Sanit S. Analyst Hospital & Health Care Used the software for: 6-12 months ### "Efficient Field Service Management with Room for Improvement" July 7, 2026 5.0 Overall, my experience with FieldPulse has been positive. It's a reliable field service management solution that simplifies day-to-day operations and helps improve efficiency for service-based businesses. While there are areas where reporting and customization could be enhanced, the platform is easy to use, feature-rich, and offers good value for managing field operations. Pros What I liked most about FieldPulse is its intuitive interface and the way it brings scheduling, job management, invoicing, customer communication, and team coordination into one platform. It helps reduce manual work, improves technician productivity, and provides good visibility into daily operations. The mobile app is also convenient for field teams. Cons The biggest drawback is that some advanced customization and reporting features can feel limited, especially for businesses with complex workflows. There can also be a learning curve for first-time users, and occasional performance delays when handling larger datasets. Review Source Response from FieldPulse July 13, 2026 Hi Sanit — thanks for sharing this. Glad scheduling, invoicing, and team communication all coming together in one place has made a difference, and that the mobile app's been working well for your team. Manvendra S. Product Manager Internet Used the software for: Less than 6 months ### "Reliable All in one solution for service businesses" July 24, 2026 4.0 It eliminates the need for multiple disconnected tools by centralizing job management, scheduling, customer communication and invoicing. This improves team coordination, reduces paperwork, speeds up billing and helps delivber a better customer experience. Pros It makes it easy to manage scheduling, dispatching, customer information, invoicing and field operations from one intuitive platform. The mobile app keeps technicians connected in real time and the automation features save a significant amount of administrative work. Cons The platform is feature rich, some advanced customizations and reporting options have a learning curve. I'd also like to see even more third party integrations and customization for niche workflows. Review Source Response from FieldPulse July 27, 2026 Hi Manvendra — glad the automation features have been cutting down on admin work, and that the mobile app is keeping technicians connected in real time. Thanks for taking the time to write this up. Aryan S. Finance Analyst Financial Services Used the software for: 6-12 months ### "A Simple and Effective Tool for Field Service Management" July 18, 2026 5.0 My overall experience with FieldPulse has been positive. It helps streamline daily operations, keeps important information organized, and makes managing field service tasks more efficient. Pros helps keep everything organized in one place. Managing jobs, customer details, scheduling, and communication feels much easier. The platform saves time and helps improve the overall workflow. Cons some features may take time to fully understand when getting started. A smoother onboarding experience and more customization options could make it even better. Review Source Response from FieldPulse July 24, 2026 Hi Aryan — good to hear FieldPulse has made it easier to keep jobs, scheduling, and customer info organized in one place, and that it's had a real impact on how your team gets through the day. We're glad to have you with us. JC Jared C. Owner Construction Used the software for: 1-2 years ### "FieldPulse Review" May 20, 2026 5.0 I have had an awesome experience with FieldPulse so far. They have a great platform that is very user friendly Pros I like the how easy it is to build estimates, convert to invoices, and collect payment all in the same platform Cons My only complaint about FieldPulse is that I wish it was tied directly in with my distributor so I could have automatic price updates. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing FieldPulse FieldPulse gave me the most bang for my buck at the time and being a solo contractor were the only ones willing to work with me. Review Source Response from FieldPulse May 22, 2026 Hi Jared — glad to hear the platform has been a good fit from estimates all the way through to collecting payment. We appreciate you choosing FieldPulse and for sharing this. KO Kendra O. Office Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Small Electricial Contractor Gives 5 Stars!" June 2, 2026 5.0 FieldPulse has been a game changer in our business operations.  We have realtime information and have saved countless administrative hours retrieving jobsite information. Our field electricians have had minimal disruptions with the app which keeps a smile on everyone's faces! Pros \- Realtime information from the field to the office. - Intercompany communications tags in the commenting section - Customer interactive acceptance/denial of estimates - Payment collection within emailed invoice - Excellent customer support - Ease of scheduling and dispatching views Cons \- Employee timesheets not syncing with QuickBooks (This is an add on that we are not willing to pay for at this time) Switched from [NetSuite Field Service Management](https://www.capterra.com/p/10037567/NetSuite-Field-Service-Management/) NetSuite/FSM were too cumbersome for our company. They did not fulfill our needs as sold to us. Review Source Response from FieldPulse June 5, 2026 Hi Kendra — real-time field to office visibility and saving hours on admin work is exactly what FieldPulse is built for. Really glad it's been a smooth experience all around. Thank you for taking the time to share this. JV Jessica V. Managing Partner Construction Used the software for: 1-2 years ### "Well-rounded Software" April 14, 2026 5.0 Very pleased. It's not 'custom-created software', but we can't afford that. I'm very pleased with how customizable it IS, however. I found it to be a large learning curve, but the customer support has been sufficient to get us up and running and now that we've been using Field Pulse for 18 months, I rarely need support and using it is smooth. Pros FieldPulse is capable of covering a huge range of needs for any service-based business. Client database, item database, quote management, invoicing, automated client connections, and more. The reason we left our previous software was that it didn't provide a platform for our clients to easily view our quotes/invoices on mobile devices (which is what 90% of our clients use!). Additionally, although we still prefer Quickbooks for large-scale accounting purposes, it is very convenient for our clients to be able to make payments right on the same (FieldPulse) link where they view their quote or invoice. Cons We still haven't quite been able to successfully sync FieldPulse with Quickbooks Online, mostly because of over a decade of pre-existing Client Lists from 2 different sources. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse Only FieldPulse was able to provide ALL the functions we needed. Switched from [ConstructionOnline](https://www.capterra.com/p/160201/ConstructionOnline/) Cost and needed more functionality. UDA did not have ability for client to sign, payment processing, or mobile-device views for client-facing documents. Review Source Response from FieldPulse April 29, 2026 Hi Jessica — it means a lot to our team to hear that we were able to support you as you got up and running on FieldPulse. We're glad you're enjoying the customization options and that FieldPulse is able to support your business needs. JS Julie S. service coordinator Consumer Goods Used the software for: 1-2 years ### "Office Manager scheduler" March 25, 2026 4.0 Overall, it works well for our company. We used to use spreadsheets to keep track of our services and jobs and this is so much better. Pros it is pretty easy to use. Self explanatory. It is so much better than what we were using before and it's able to hold a lot more information. Cons It seems to be slow moving recently and this causes a lot of frustration when trying to complete information on our jobs. I don't like that you have to exit out of job by back arrow until you get to a job again after moving from that screen. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing FieldPulse it seemed to best meet our needs. We could put all of our data into the system we were keeping in a google document file Switched from [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/) It did not meet our needs. It did not allow us to put all of the information we need on a daily basis into this system Review Source Response from FieldPulse March 27, 2026 Julie, thank you for the review. We are glad to hear FieldPulse has been a big improvement from spreadsheets and is helping your team keep everything in one place. We also appreciate your feedback about speed and navigation. That input is important to us, and we will make sure it is shared with our team. Thanks again for taking the time to share your experience. CL Cale L. Owner Mechanical or Industrial Engineering Used the software for: 2+ years ### "Field pulse is the best!" March 2, 2026 5.0 Every time I go to Field pulse about any questions especially \[sensitive content hidden\] , they always have answers. I love how they send screenshots that give us really good directions. Pros Field pulse has so many features that we still haven't even explored! I feel like I learn something new every week, making my business more efficient and organized. Cons Not much I could think of right now, maybe one thing but field pulse have been more than helpful and they're always trying to better the system. Switched from [QuickBooks Solopreneur](https://www.capterra.com/p/212141/QuickBooks-Self-Employed/) Field pulse just has 1000 more features then QuickBooks. Review Source Response from FieldPulse March 6, 2026 Cale, thank you for the review. It is great to hear that our team has been helpful and that you are enjoying FieldPulse. We appreciate you taking the time to share your experience. AZ Andrew Z. Operations Manager Furniture Used the software for: Less than 6 months ### "Glad We Switched to FieldPulse" February 26, 2026 4.0 FieldPulse has allowed us to better track and maintain our field services for less monthly costs than our old software. The constant updates and added features means that any concerns that I currently have I know will be addressed. Overall we are glad to have switched to FieldPulse. Pros Features. FieldPulse has a ton of features and plugins that are incredibly useful for a company like mine. FieldPulse Payments has been a positive experience for our customers adding the convenience of immediate pay to our invoices. The scheduling tools have been key for keeping our teams working together from sales to field services all the way to accounting. Cons Moving from Estimates to Jobs to Invoices still feels a bit disjointed. Information between these categories could use some engineering work to avoid having to constantly copy and paste information between these crucial steps of every project. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing FieldPulse FieldPulse had all of these features and more presented in a way that worked better for us. Review Source Response from FieldPulse March 2, 2026 Andrew, thank you for the review. It is awesome to hear that the platform is helping your team stay aligned. We appreciate your feedback about the flow between estimates, jobs, and invoices. We will be sure to share it with our team. Wayne G. Owner Construction Used the software for: 6-12 months ### "Can we go from a B student to an A student" February 4, 2026 4.0 I am 85% satisfied with my partnership with Field Pulse. I like the current software, however implementation and customization has some room to improve from the end users perspective. Pros I like color scheme, I like that our technicians have photos with there log in. I like that you can have separate user features based on the techs settings. I like the value for money its less than service titan but more than all others, however provides what we need as far as functions. the customer support bot has really helped when we need something quick. Cons What I like least is the layout of the schedule, our techs and managers tend to be very visual people and the schedule we had used before with a simple spreadsheet actually was faster to navigate and easier to look over. If Field Pulse could take some feedback on this and consider another dispatch calendar i think it could make a huge difference in our team collaboration. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[Projul](https://www.capterra.com/p/185634/Projul/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[Sera](https://www.capterra.com/p/246280/Sera/) Reason for choosing FieldPulse price and abilities. I also was told but haven't seen ( if the software doesn't do what they promised they would build it in the next 30 days or money back ) Switched from [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) they didn't offer as many ways to build out the software, processes and action flows. Review Source Response from FieldPulse February 13, 2026 Thank you for the review, Wayne. We are glad to hear our customer support team has been helpful. We really appreciate your feedback on the schedule layout and will share this with our team. Thanks again for taking the time to leave a review. Cole G. GM Construction Used the software for: Less than 6 months ### "Real Teamwork not just software" January 7, 2026 5.0 Team work and a "we can" attitude from everyone I have dealt with on the FP team from management down to chat room. Very positive experience and excited to scale with Field Pulse at our core. Pros Field Pulse Customer support and customization is really what sets them apart from other trade software platforms. Not just there to tell you where to look for an answer to a question but in some cases actually just took care of the issue. Its as if you gain employees to YOUR business not just paying to use software Cons Honestly the only thing I have found that was not great was some manual entry for locations under a parent account but there are always going to be manual entries, having gone through several CRM migrations this is a small pain and was expected. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse The culture of Field Pulse is customization and dialing in what works for your business and not bending your process to fit a structure already in place. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Inventory is not in house call pro. It required a plug in which just adds steps that field pulse eliminated Review Source Response from FieldPulse January 8, 2026 Cole, thank you so much for the review! We’re really glad to hear our support team and customization options have made such a positive impact for you. We also appreciate your feedback on manual entry. We’re excited to keep supporting your team! MR Marc R. Owner Security and Investigations Used the software for: 2+ years ### "Field Pulse" May 21, 2026 5.0 Its a good program. I have used other programs like service trade and service titan and I like this one way better. Pros I love the ease of the mobile app even in offline mode. This product helps streamline my business. I am satisfied with it and the future potential. Cons Sometimes it can be slow and the invoice, quote, billing side could be better. They keep improving the software. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) Price, Features, Ease of Use. Friendly service. Review Source Response from FieldPulse May 22, 2026 Hi Marc, thanks for sharing this. We are glad to hear the mobile app has been working well for you. TW Tyler W. General Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Strong Platform with an Outstanding Implementation Experience" April 22, 2026 5.0 Overall, our experience with FieldPulse has been very positive. It has streamlined a lot of our day-to-day processes and helped bring more structure to our operations. The platform continues to improve, and the support we’ve received—especially from \[sensitive content hidden\] —has made the transition smooth and productive. It’s been a solid investment for our business. Pros FieldPulse has been a great all-in-one platform for managing our operations. The scheduling, invoicing, and customer management tools are all intuitive and help keep everything organized in one place. It’s especially helpful for keeping our field team aligned with the office, which has improved efficiency and communication across the board. One of the biggest positives, though, has been the implementation process—\[sensitive content hidden\] , our implementer, has been outstanding. He’s been responsive, knowledgeable, and genuinely invested in making sure we’re set up for success. That level of support made a huge difference. Cons Like any system, there is a bit of a learning curve, especially when trying to customize workflows to fit specific business needs. Some features can take time to fully understand or set up exactly how you want them. There are also a few areas where additional flexibility or customization options would make it even stronger. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse System seemed easier and better. FP was quite a bit cheaper Review Source Response from FieldPulse April 29, 2026 Hi Tyler, it is great to hear you had a smooth process getting set up on the platform with your implementation specialist. We are here as you continue getting comfortable with the platform. NC Nicole C. Accounting and Administrative Coordinator Facilities Services Used the software for: 6-12 months ### "Highly Recommend" March 20, 2026 4.0 Customer service is great, our representative has been fantastic and they really try to make sure you understand how to use the software! Pros It is very customizable which has helped greatly for tracking our work orders from start to finish. 95% of the time, the program is easy to use and does exactly what we expect it to do! Cons Occasionally we run into syncing issues with QuickBooks. Other times, it's just an unexpected glitch. Data gets lost without explanation. Sometimes the guys can't save things when they are in the field. Most of the time its quickly resolvable. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Orders would get lost in the mix, we needed a better way to track statuses of work orders from start to finish Review Source Response from FieldPulse March 27, 2026 Nicole, thank you for the review. We are glad to hear the customization has been helpful for tracking your work orders and that your rep has been so helpful as you get up and running with FieldPulse. We appreciate you sharing your experience with syncing and occasional glitches. That kind of feedback is important for us to hear. RW Ryan W. Founder and Owner Consumer Services Used the software for: 6-12 months ### "Field Pulse User Experience" November 7, 2025 4.0 Overall, the tool is still highly recommended. Majority of the features I feel like we are using but I know there's an opportunity to learn more about how we can maximize the tool. Pros Ease of use, self help articles, don't need to wait for a long time to talk to somebody from the CS team. Cons There are features that I think are simple and wish could be added. Like the phone number on the customer account, there should be an option to check if it's a mobile (available for SMS) or not. I also noticed that every time there's an "upgrade or update", an existing feature fails. The last instance I noticed was the update in Engage where it prompts you to save or leave the existing interaction. When that showed up, there were sync issues between FP accounts and Engage. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing FieldPulse Available features, no limitation is video uploads Switched from [Workiz](https://www.capterra.com/p/147525/Workiz/) Workiz don't have the basic features that we need Review Source Response from FieldPulse November 21, 2025 Thank you for the review, Ryan. We’re glad to hear FieldPulse has been easy to use and that our support team has been helpful for you. We also appreciate your feedback about phone number labels. Notes like this help us understand where things can be improved, and we’ll make sure it’s shared with our team. Thank you again for taking the time to share your experience! BB Brian B. Owner Construction Used the software for: 6-12 months ### "Superior Overhead Door review. " April 10, 2026 4.0 I was say my overall experience has been a pleasent one so far. I find that it is even handy to use while out of the office. Pros Feild Pulse has helped me become more organized with all of our scheduling needs. I am able to estimate and attach files to that estimate which is really handy. It makes the sales process go smoothly. Customer support is fantastic. They are always there to help. We also use the time sheets for our employees and that is handy as well. I know I am not using Field Pulse fully but am looking forward to getting fully integrated. Cons Coming from QB it seems like there are a lot ofclicks to get something done. I also would like to see a more customizable estimate and invoice layout. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse Because they offered inventory tracking.. Review Source Response from FieldPulse April 29, 2026 Hey Brian — it means a lot to hear that FieldPulse has been helping you stay organized with scheduling, estimates, and timesheets. We're glad the support team has been there when you've needed them too. RR Rey R. Office Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Questions about updating the Schedule." May 6, 2026 5.0 I'm the new Office Administrator at Volt Elec. The Field Pulse Team is AMAZING! Since I am new at my position and with learning everything about the office and the functionalities of Field Pulse having the chat feature right at my fingertips is fantastic. The team at Field Pulse always responds to me and are extremely helpful. It's like having a Field Pulse Team member sit right next to me. I love it! Pros What I like most about Field Pulse is that they are extremely helpful. They are always there when I need them. The chat feature is amazing! The Field Pulse Team is very knowledgeable, friendly, attentive, and professional. Field Pulse makes me feel like they are part of our Volt Electric Family. Cons I truly cannot come with anything that I like lease about Field Pulse. The team is FANTASTIC! As I embark in other areas of Field Pulse, I will be able to answer this question. However as of now, I cannot come up anything. Review Source Response from FieldPulse May 11, 2026 Hi Rey, thank you for this! Really glad the chat support has been there for you as you're getting settled in. We're here for you as you continue to get comfortable with the platform. EL Emily L. Office Admin and Dispatch Facilities Services Used the software for: 6-12 months ### "Great Software - Better Customer Service" December 8, 2025 5.0 So far it's been great. There's small tweaks I would make to help make our companies process a little easier but the software is incredibly easy to work with. Pros There are so many features built in and it is extremely user friendly. Any time I have an issue or question I have quick access to real people for customer support. Cons When I'm using filters they don't always save. Depending on the section I'm working out of, I have to keep re-applying if I'm going in and out of files. For work orders it generally does but not for invoices. I also wish that if an item line was updated it would update any existing items with at least the name and SKU if it's been added. I would like to be able to put items in with the same names because we buy the same thing from multiple vendors. It would be nice if pricing was updated when building a PO the new pricing was saved - or at least popped up with an option to update overall pricing going forward. And it would be nice to have a vendors section I can review and update to see all the products from that vendor specifically and see how often each item is purchased to help develop truck stock inventories. Review Source Response from FieldPulse December 12, 2025 Thank you for the review, Emily. We’re really glad to hear you’ve found FieldPulse easy to use and that our support team has been helpful. We truly appreciate you taking the time to share such detailed feedback and we’ll be sure to pass your notes along to our team. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.