# Page 10 | FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is FieldPulse the right Service Dispatch solution for you? Explore 408 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153475/FieldPulse/reviews --- FieldPulse 4.6 (408) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 10 - Reviews of FieldPulse ## Showing most helpful reviews Showing 226-250 of 408 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SG Shawn G. COO Construction Used the software for: 6-12 months ### "FSC FP Review" May 29, 2025 5.0 It has been great so far. More cosmetic issues we have with how things are laid you for each area for the work orders. Pros Flexibility within each area that we use. You can for the most part manipulate what and how you want the sections to come across. Cons Page layout with custom forms. Not professional looking. Would like to see header and items like that duplicated on additional pages when the custom form exceeds one page. Review Source Response from FieldPulse June 17, 2025 Hi Shawn, thanks for the review! We’re glad to hear you’re enjoying the flexibility FieldPulse offers and that it’s working well for your team overall. We appreciate your feedback on custom form layouts—appearance matters, and we’re always looking for ways to polish the experience. Thanks for being part of the FieldPulse community! LB Lori B. Team Manager Utilities Used the software for: 1-2 years ### "Team Manager" May 12, 2025 5.0 The chat is excellent for resolving any issues. I'm able to do what I need to do when I need to do it. \[sensitive content hidden\] was a huge help today resolving an issue with two new employees. Thank you so much. Pros Ease of use; inputting information and uploading pictures is a breeze. I use both the desktop version and phone app, both equally easy. Cons Initially using the program, but once I played with it using samples, I was able to figure it out. Review Source Response from FieldPulse May 13, 2025 Hi Lori, thank you so much for the kind words! We appreciate the review. DS Domenic S. Manager Construction Used the software for: Less than 6 months ### "Great Field Service Software" August 11, 2025 5.0 Since we are so kew it's a bit overwhelming but our implementation specialist, \[sensitive content hidden\], has been great. Can't wait to get going with all it has to offer. Pros The customer service is great. \[sensitive content hidden\] was very helpful when I had a question about two factor authorization. He definitely knew what he was doing and an expert in the subject matter. Cons So far it has all been a really positive experience. We are relatively new but look forward to learning more of the ins and outs of the software. Review Source Response from FieldPulse August 15, 2025 Thank you for the review, Domenic. We’re so happy to hear that our support team has made a positive impact on your experience! We’re here to make your transition as smooth as possible and to help you feel confident using FieldPulse to run your business. TT Thomas T. Owner Construction Used the software for: 1-2 years ### "Glad it was the first one I tried" February 28, 2025 5.0 I have had a great experience with FieldPulse. I have started my business using it and it has helped me get ahead of the curve when it comes to adding customers and scheduling work. Also invoicing and accepting payments has been super easy as well Pros Ability to schedule and add customers and payments all from my phone in the field Cons Support can be difficult at times but when I do have a issue we can get it figured out even if it takes longer then I think it should Review Source Response from FieldPulse March 26, 2025 Hey Thomas, thank you so much for your feedback. We appreciate your patience and are always working to improve. SB Skyler B. Owner Construction Used the software for: 1-2 years ### "Fieldpulse review " March 26, 2025 5.0 So far it's been fantastic. They are very responsive when we have to reach out for support. Pros It is able to support us with all of our needs from estimates to invoices to pairing with QuickBooks. Cons The estimating software is a little restrictive but still has all of the necessary functions to provide professional estimates. Review Source Response from FieldPulse April 2, 2025 Hey Skyler, we appreciate your feedback! We're so happy to hear that you're enjoying our estimating and invoicing features! JR Julie R. Receptionist Food & Beverages Used the software for: 1-2 years ### "My thoughts" April 24, 2025 4.0 I was a little unsure at first, but it turns out to be quite easy to follow and add information as needed. Pros Plenty of space to add additional contacts, assets, etcetera. Unlimited space to add pictures to individual work order. Cons Too many screens to go through to get all the information needed, going back and forth between screens for quotes and such. Review Source Response from FieldPulse April 30, 2025 Hi Julie, thank you for sharing your thoughts! It’s great to know the ability to upload photos and include detailed records has been helpful. NH Nina H. Bookeeping Consumer Services Used the software for: Less than 6 months ### "Beginning FieldPulse " May 23, 2025 4.0 Not bad. I wish there was crib sheets for entering tasks. We have not got to the phones and sending out work orders yet. It has been kind of confusing. We have a manufacturing accounting and inventory system. I'm trying to figure out how I'm going to handle the manufacturing of item. I don't think field Pulse does this. Pros The Tracking System seems to work good, I am able to see my units. The help is great I'd give them a 10 out of 10. Cons It's hard to read everything in the area given and you have go keep clicking on next. I am still trying to figure out how to build a form that will attach to an inventory Item that can have a variation of amounts entered. Review Source Response from FieldPulse May 27, 2025 Hi Nina, thanks for leaving a review! Happy to hear that youre getting value from the tracking system in FieldPulse and have had a great experience with our customer support team. Always feel free to reach out with any questions or anything youre confused about and our support team will get you squared away. :) AW Adam W. Gas Engineer - Founder Construction Used the software for: 2+ years ### "Great CRM system" January 17, 2025 5.0 The quoting tools are fantastic, and the setup of full quote templates is such a time-saver. Pros I’m a big fan of Field Pulse because it’s super user-friendly. The dashboard is also really attractive and easy to navigate. Cons No certificates for the UK market, but we’re working on it! Alternatives considered [Joblogic](https://www.capterra.com/p/134632/JobLogic/)[Gas Engineer Software](https://www.capterra.com/p/169116/Gas-Engineer-Software/) Reason for choosing FieldPulse Ease of use, was also more cost effective option at the time, but also had more features Review Source Response from FieldPulse January 29, 2025 Thanks for the review! We’re glad you’re enjoying the user-friendly interface! WAJ Willie Anna J. Human Resource Manager Warehousing Used the software for: 6-12 months ### "How FieldPulse Has Made My Life Better" September 19, 2024 5.0 Overall my experience has been good with Field Pulse because I'm still learning different aspects of the program. My Input Technician and Receptionist uses it more than I do, but I can do what I need to do with it. Pros What I liked most about Field Pulse is the notifications you get each time there is a service and it also let your clients know that you have received it. Cons The thing that I like least about Field Pulse is having to put my invoices on a usb drive to print multiple copies because my old system allowed for me to print them all at once without having to put them on a drive. Alternatives considered [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/) Reason for choosing FieldPulse We chose Field Pulse because we had a great consultant working with us that knew what was better for us based on the dynamics of our business. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) The program was old and the Owner wanted a program that could do more than generate invoices and service orders. Also it was more efficient and less time consuming. I also believed that our program that we had was soon going to be obsolete . Review Source Response from FieldPulse October 16, 2024 Thank you for sharing how FieldPulse has helped streamline your work! We appreciate your feedback, Willie Anna. JV Joy V. Owner Construction Used the software for: 1-2 years ### "Easy and efficient" April 10, 2025 5.0 Overall, I am satisfied with the software. Pros Great customer service, easy scheduling, the estimates and invoices that have been customized for our company are great and easy to use. Cons Occasionally have issues with syncing across devices Review Source Response from FieldPulse April 16, 2025 Hi Joy, we're happy to hear you're enjoying the scheduling features and that the customized estimates and invoices have been helpful for your team. Thank you for the review and for choosing FieldPulse! NS Nolan S. Plumber Construction Used the software for: Less than 6 months ### "Customer Support is amazing! " April 1, 2025 5.0 So far it’s all good. It’s a lot to learn but I’m new at it so I just have to give it more time just like anything new! \[sensitive content hidden\] helped me a lot to day with customer service! Pros The ease of use, how it appears to the customer and the customer support you guys provide is amazing! Cons Not sure yet. I think I’m still learning the system. Review Source Response from FieldPulse April 9, 2025 Hi Nolan, we’re so happy to hear that you’re enjoying our customer support and finding FieldPulse easy to use. If you ever have any questions or need guidance, don’t hesitate to reach out. We’re excited to continue supporting you as you get more comfortable with the system! JS Joshua S. CEO Construction Used the software for: 2+ years ### "Fieldpulse for the win" October 1, 2024 5.0 It’s been a game changer for us. We can customize just about anything we want to and have proper lines of communication while having everything scheduled. Everything is in one place in the Customer file which makes looking up things very easy! Pros It keeps us organized, as well as providing very good communication between our customers and our team! Cons Lack of automations. There’s some just not enough. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Reason for choosing FieldPulse FieldPulse was overall the most user-friendly and easiest software to make a switch Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) The previous software we were using was very limited. We also tried Accu links and Job Nimbus. Review Source Response from FieldPulse October 16, 2024 Joshua, thanks for the review! We’re glad FieldPulse has helped keep your team organized. CD Carl D. President Construction Used the software for: Less than 6 months ### "Highly Recommended" March 31, 2025 5.0 Implementation was rough with the time it took but its been great overall, 5 stars Pros Ease of use and a perfect fit for everything we do as a company Cons nothing, everything I need a FSM to do is provided with fieldpulse Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing FieldPulse the way we can track projects was important because we do new construction as well Switched from [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) The price was too high for what the software offered Review Source Response from FieldPulse April 2, 2025 Hey Carl, we really appreciate your review! It is great to hear that FieldPulse has been a perfect fit for your business! DT Diana T. Administrative assistant Construction Used the software for: Less than 6 months ### "Highly Recommend" April 17, 2025 5.0 Highly satisfied with the assistance I received so far from setting up our field pulse account to any questions and concerns being resolved in a timely manner. Pros Very easy to navigate and lots of resources available to answer questions. Cons Had my account locked and do not know why Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Service Fusion did not have enough features especially fleet tracking Review Source Response from FieldPulse April 23, 2025 Hi Diana, thanks for the great feedback! We’re glad to hear you’ve found FieldPulse easy to navigate and that our support team has been helpful during your onboarding. JR Jonathan R. President Construction Used the software for: 6-12 months ### "Great Program!" April 30, 2025 5.0 Great! I am not very tech savvy but FieldPulse support is there to light the way Pros Fast and helpful support and user friendly program. Have enjoyed it from the start. Cons It can take a little bit to get all of your settings just the way you want them. Switched from [Thryv](https://www.capterra.com/p/156926/Thryv/) There product was too expensive for what they offered Review Source RD Ryan D. Plumber Construction Used the software for: 6-12 months ### "Happy Plumber" February 11, 2025 5.0 Awesome customer experience and awesome onboarding process Pros Customer support is awesome, they always go above and beyond to make sure your questions or problems are resolved Cons There are quite a few different ways to do things gets a little confusing at first Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse Customer service is on point and always helpful Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Customer Service and customization options Review Source Response from FieldPulse March 26, 2025 Ryan, we’re so happy to hear our customer support and onboarding experience have stood out to you! KN Kailani N. VP, Office Manager Glass, Ceramics & Concrete Used the software for: Less than 6 months ### "FieldPulse review" March 26, 2025 4.0 I like the fact the the IT people are very helpful and give detail instructions or videos for problems. Pros I'm liking more as the days goes on but it has been a hard transition. I like the IT support and the automatic emails after various updates. Cons It has created payments that are non-existence many times. There are areas I feel we are having to repeat putting information in such as contact information. I don't like that it takes the main persons contact information and is tied to each invoice instead of being able to change it to the corresponding project manager or contact person. Switched from [ServiceBridge](https://www.capterra.com/p/10025302/ServiceBridge/) We were notified that the franchise was changing so we did as well Review Source Response from FieldPulse April 2, 2025 Hey Kailani, thank you for sharing your experience! We know transitions can be tough, and we appreciate you sticking with us. It’s great to hear our IT support and update emails have been helpful. Your feedback on payments and contact info is valuable, and we’ll keep working to improve these areas. AC Ashley C. Admin Telecommunications Used the software for: Less than 6 months ### "Quick Review on FieldPulse chat option" June 24, 2025 5.0 Pros Support chat was very friendly, helpful, and quick to respond—great customer service, I recommend using the support chat. Cons No major cons so far—everything’s been working smoothly and support has been excellent.............. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Growing as a company. We wanted everything integrated. Review Source Response from FieldPulse July 1, 2025 Thanks so much, Ashley! We're thrilled to hear everything’s been running smoothly and that our support chat has made a great impression. We love being able to help quickly and clearly—glad it’s been a good experience. Thanks for recommending us! DF Devon F. Owner Construction Used the software for: 6-12 months ### "Field Pulse Review" February 17, 2025 4.0 Pros Ease of use, frees up so much time during the week Cons The customer portal isn't very useful and very little search, filter capabilities all together. The calendar view is hard to view and see open spots at a glance. A simple border around bookings would make this an amazing upgrade. There are 2 different calendar views, makes it confusing and giving wrong dates to customers. 1 starts on Monday and the other starts on Sunday. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/)[STAA](https://www.capterra.com/p/214748/STAA/) Many issues, but like the platform and support team in field pulse Review Source Response from FieldPulse March 26, 2025 Hey Devon, thanks for the feedback! We're so glad to hear that FieldPulse has helped you save time! SP Steven P. Owner Electrician Construction Used the software for: Less than 6 months ### "One of the few times that cheaper paid off." September 19, 2024 4.0 It is a well rounded field management software that isn't as popular as it should be. There was a time the Pricebook didn't work right, you couldn't add multiple quantities of a service which made it unusable, but they have since updated that and is the biggest reason I made the switch from HCP. Pros I like how it can do so much and you have the option to run your business how you would like. I like the Pricebook and creating options. There is a lot of customization. I love the pipeline and statuses of jobs, quotes, invoices, etc it's really helpful and of course all customizable. Cons I was a little skeptical that I had to sign up for a year, something I wouldn't normally do, but having used it for a few months now, I'm really glad I did. With that said, I wish reporting was better and wish it looked more modern, it's definitely dated looking. I wish I felt like there was a bigger group of people using the software, like HCP, their Facebook group is large and very active. Always just relying on customer support is only one way to look at things. Overall I'm happy I'm with Fieldpulse, after having used Jobber and HCP for many years. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Jobber never added what was needed for my business and I didn't like the flow of HCP and how creating options worked. I was also having issues frequently with HCP and it cost more than Fieldpulse, but Fieldpulse seems to be the sweet spot for what I need. Review Source Response from FieldPulse October 23, 2024 Steven, thank you for your detailed feedback! DM Darrin M. Owner Construction Used the software for: 6-12 months ### "Look no farther" September 19, 2024 5.0 I give it a 10 out of 10. Customer service along with the onboarding process and the continued follow up after becoming a customer, I give them a 11 out of 10. They have made the switch over to them seamless. I cannot say enough about how helpful everyone has been with Field Pulse. Pros The team environment that customer service has with us. I like the ability to customize the forms to show what is needed and even to create our own forms to suit our needs. The ability to sent out contracts and take payments is another big aspect with Field Pulse. Once you understand how the Jobs and Invoices are tailored it makes keeping everything in place, nice and neat. Cons When I have found something that did not work as efficient as it could the team at Field Pulse always has found a way to fix it. The ability to pull reports could be done better. The software is so detailed that sometimes pulling a simple report can be cumbersome. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) CC Fee being able to be collected automatically. The ability to create contracts with signatures and collect payments. Review Source Response from FieldPulse October 23, 2024 Darrin, thank you for the fantastic review! We’re glad the onboarding process went smoothly and look forward to supporting your future success! JP Julian P. Director of Operational Readiness Environmental Services Used the software for: 6-12 months ### "FieldPulse: A Game-Changer for Streamlined Operations and Communication" September 19, 2024 5.0 FieldPulse has significantly improved our operational efficiency and communication. Since adopting the platform, we've seen a 30% increase in job completion rates, largely due to streamlined scheduling and better task visibility. Our team has reduced time spent on administrative tasks by 25%, allowing us to focus more on fieldwork. Additionally, our customer satisfaction scores have improved by 15%, thanks to the prompt updates and smoother coordination enabled by the app. Pros What I like best about FieldPulse is its all-in-one functionality that simplifies daily operations. The platform makes scheduling, dispatching, and tracking jobs seamless, while also providing real-time updates to our team in the field. Its integration with SMS and communication tools ensures that we're always connected with our customers and team members, improving responsiveness and reducing errors. The user-friendly interface has made onboarding new team members quick and easy, minimizing the learning curve. Implementation was smooth and efficient, with minimal disruption to our existing workflows. FieldPulse's customer support team was incredibly responsive during the setup process, addressing any concerns we had and providing helpful guidance. Even post-implementation, their support has been top-notch, ensuring that any questions or technical issues are resolved quickly. This combination of ease of use, robust functionality, and excellent support has made FieldPulse an invaluable tool for our organization. Cons One area for improvement is the occasional lag when syncing data across devices, which can cause slight delays in real-time updates. Additionally, the mobile app could benefit from more customization options to better fit specific workflow needs. While these issues are minor, addressing them would enhance overall usability and efficiency even further. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[Workiz](https://www.capterra.com/p/147525/Workiz/) Reason for choosing FieldPulse We chose FieldPulse because of its comprehensive features, ease of use, and strong customer support. Unlike other platforms, FieldPulse offered an all-in-one solution for scheduling, dispatching, and communication without the need for multiple systems. The user-friendly interface made it easy for our team to adopt quickly, and the competitive pricing provided great value for the features we needed. Additionally, the responsive customer support and seamless integration with SMS for client communication were major factors in our decision. Switched from [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[Salesforce Field Service](https://www.capterra.com/p/153526/Field-Service-Lightning/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We switched to FieldPulse because our previous system was disjointed and inefficient, requiring multiple platforms for scheduling, dispatching, and communication. This often led to miscommunication and missed appointments. FieldPulse has streamlined these processes into one cohesive platform, making our operations much more efficient. Compared to our previous system, FieldPulse offers real-time updates, easier task tracking, and better customer communication with SMS integration, significantly improving both team coordination and client satisfaction. The switch has saved us time, reduced errors, and increased overall productivity. Review Source Response from FieldPulse October 16, 2024 Julian, we are so glad FieldPulse has simplified your operations and boosted your team's communication! Thank you for sharing your insights. SH Samantha H. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Better than Jobber and Housecall Pro" February 11, 2025 5.0 Overall very good. I love how customizable it is to our business. Pros The depth of features. The integration of Engage phone services is very helpful. Cons There seems to be tech/coding glitches that pop up more than I would expect. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse Fieldpulse had the most robust features, plus it was the only product to offer an integrated phone service. Switched from [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Shopmonkey was not built for people working in the field. Review Source Response from FieldPulse March 26, 2025 Hey Samantha, thanks for the great review! We’re so glad to hear FieldPulse’s features — especially the Engage phone service — are making a difference for your business. CC Charles C. Owner Consumer Services Used the software for: 1-2 years ### "Plumber explains experience with FieldPulse" September 21, 2024 5.0 I was able to use all relevant features immediately. My favorite features include knowing when the customers open the estimate or invoice, being able to send via email and text to the customers. Pros It is easy to use. It lets you capture the photos(evidence) of your work and to easily document the issues left unresolved and why. My customers love getting professional invoicrs with lots of notes and explanations. Cons With poor internet connections it can take a while to upload pictures on the invoice. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing FieldPulse It appeared to have to same, if not better, features. Additionally, I don't like seeing the software name competing with my brand name. Review Source Response from FieldPulse October 16, 2024 Charles, thank you for sharing your experience! We’re glad FieldPulse has made it easy to create professional invoices! EP Erin P. Owner Construction Used the software for: 2+ years ### "Excellent full-service CRM/Dispatch software for trade businesses!" September 20, 2024 5.0 Overall excellent experience, no plans to change software. Pros FieldPulse is a state-of-the-art CRM/dispatch software that provides full-service integrated modules and two-way sync with Quickbooks. It is user-friendly and saves time with scheduling and payments. Cons Difficult to get customer service representative on the phone. Need assistance with specific modules and cannot get help. Alternatives considered [FieldEdge Flat Rate Mobile](https://www.capterra.com/p/132009/Coolfront/) Reason for choosing FieldPulse User-friendly platform, cost, 2-way sync with Quickbooks integration Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Service Titan is a rip-off - does not sync with Quickbooks (manual accounting input required daily/monthly). Housecall Pro has a common (see online reviews about this) issue with their third-party credit card processor -- they will suddenly reject your customer's credit card payments without explanation. Review Source Response from FieldPulse October 23, 2024 Thank you for the excellent feedback, Erin! We’re thrilled to hear that our dispatch features have been valuable for your business. 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