# Page 12 | FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is FieldPulse the right Field Service Management solution for you? Explore 445 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153475/FieldPulse/reviews --- FieldPulse 4.6 (445) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 12 - Reviews of FieldPulse ## Showing most helpful reviews Showing 276-300 of 445 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Jennifer H. owner and office manager Glass, Ceramics & Concrete Used the software for: Less than 6 months ### "field pulse review" June 18, 2025 5.0 I like the system, especially the customer communication capabilities and the chat feature with a technician Pros technicians are super helpful when i have trouble figuring something out. I like to have all the customer/estimate/service info in one spot. Cons the substacks are a bit cumbersome, but I am a new user so I am sure it will take some time to get the hang of it. Review Source Response from FieldPulse June 23, 2025 Thanks so much for the review, Jennifer! We're glad to hear you're enjoying having everything in one place and that the chat and customer communication features are working well for you. Our team is always here to help as you get more familiar with the system—don’t hesitate to reach out. We’re excited to have you on board! CD Carl D. President Construction Used the software for: Less than 6 months ### "Highly Recommended" March 31, 2025 5.0 Implementation was rough with the time it took but its been great overall, 5 stars Pros Ease of use and a perfect fit for everything we do as a company Cons nothing, everything I need a FSM to do is provided with Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing FieldPulse the way we can track projects was important because we do new construction as well Switched from [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) The price was too high for what the software offered Review Source Response from FieldPulse April 2, 2025 Hey Carl, we really appreciate your review! It is great to hear that FieldPulse has been a perfect fit for your business! SH Samantha H. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Better than Jobber and Housecall Pro" February 11, 2025 5.0 Overall very good. I love how customizable it is to our business. Pros The depth of features. The integration of Engage phone services is very helpful. Cons There seems to be tech/coding glitches that pop up more than I would expect. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse had the most robust features, plus it was the only product to offer an integrated phone service. Switched from [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Shopmonkey was not built for people working in the field. Review Source Response from FieldPulse March 26, 2025 Hey Samantha, thanks for the great review! We’re so glad to hear FieldPulse’s features — especially the Engage phone service — are making a difference for your business. TC Tim C. Plumbing Construction Used the software for: 1-2 years ### "Fantastic software!" April 11, 2025 5.0 Pros Extremely user friendly and keeps everything for our jobs in one place! The support team are always quick to respond and very friendly! Cons We would love more customization options regarding the layout and design of quotes and invoices. Review Source Response from FieldPulse April 16, 2025 Hi Tim, thank you for the feedback! We're glad to hear FieldPulse is helping you keep everything organized! ET Erica T. Office Administrator Utilities Used the software for: Less than 6 months ### "Great CRM!" October 31, 2025 5.0 Pros I really like how easy it is to keep track of all my invoices and estimates. It makes it very convenient to view what each one was for due to work order linking.. Cons I wish an estimate could be linked to multiple work orders or link work orders together. In general, a little more flexibility. Review Source Response from FieldPulse November 3, 2025 Erica, we’re glad to hear FieldPulse has made it easier to keep track of your invoices and estimates. We really appreciate your feedback! CH Cloe H. Exec Admin Construction Used the software for: Less than 6 months ### "Customer Service" August 5, 2025 4.0 Overall, Field Pulse is a great platform that our team uses on a daily basis to conduct day to day operations Pros Field Pulse gives out Quick and reliable responses. The chat wait time wasn't very long and they resolved my issue. Cons I do not absolutely love that there are Multiple steps to resolve a simple issue as deleting a user. Review Source Response from FieldPulse August 8, 2025 Thank you for the review! We’re glad to hear our support team was able to respond quickly and resolve your issue. We appreciate your feedback about the steps required to delete a user, and we’ll share that with our team. MC Michelle C. Office Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "repairs for FP" April 18, 2025 5.0 \[sensitive content hidden\] was excellent. he repaired what I needed in a timely matter. Explained the process and fixed the issue Pros Easy to use. field pulse is an excellent tool for our little company. We use it daily and even use it in the field Cons if the job name would appear when you bring all invoices up to look at. No other issues than that I can think of. Review Source Response from FieldPulse April 23, 2025 Hi Michelle, thanks for the kind words! We’re so glad to hear FieldPulse has been a valuable tool for your team. KN Kailani N. VP, Office Manager Glass, Ceramics & Concrete Used the software for: Less than 6 months ### "FieldPulse review" March 26, 2025 4.0 I like the fact the the IT people are very helpful and give detail instructions or videos for problems. Pros I'm liking more as the days goes on but it has been a hard transition. I like the IT support and the automatic emails after various updates. Cons It has created payments that are non-existence many times. There are areas I feel we are having to repeat putting information in such as contact information. I don't like that it takes the main persons contact information and is tied to each invoice instead of being able to change it to the corresponding project manager or contact person. Switched from [ServiceBridge](https://www.capterra.com/p/10025302/ServiceBridge/) We were notified that the franchise was changing so we did as well Review Source Response from FieldPulse April 2, 2025 Hey Kailani, thank you for sharing your experience! We know transitions can be tough, and we appreciate you sticking with us. It’s great to hear our IT support and update emails have been helpful. Your feedback on payments and contact info is valuable, and we’ll keep working to improve these areas. SM Sadie M. HVAC Construction Used the software for: Less than 6 months ### "Happy with the experience" June 12, 2025 5.0 So far everyone has been very helpful and answered all of my questions. Happy with the experience so far. Pros It has so many features. Many more than previous software systems we have used, and we are very excited about that. Cons Nothing as of yet. We have just gotten started exploring the app and are excited to learn more about it. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Jobber did not offer all of the features we needed. Review Source Response from FieldPulse June 23, 2025 Hi Sadie, so glad you've had a great experience kicking off with FieldPulse! We are so happy to have you and your team on board :) DF Devon F. Owner Construction Used the software for: 6-12 months ### "Field Pulse Review" February 17, 2025 4.0 Pros Ease of use, frees up so much time during the week Cons The customer portal isn't very useful and very little search, filter capabilities all together. The calendar view is hard to view and see open spots at a glance. A simple border around bookings would make this an amazing upgrade. There are 2 different calendar views, makes it confusing and giving wrong dates to customers. 1 starts on Monday and the other starts on Sunday. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/)[STAA](https://www.capterra.com/p/214748/STAA/) Many issues, but like the platform and support team in field pulse Review Source Response from FieldPulse March 26, 2025 Hey Devon, thanks for the feedback! We're so glad to hear that FieldPulse has helped you save time! DA Devon A. Owner Construction Used the software for: 6-12 months ### "review" April 23, 2025 3.0 good besides the issues that can't seem to be resolved Pros Helpful features.vg Cons Caller id wont work continuous error on payment link sent to customers d Review Source Response from FieldPulse April 30, 2025 Hi Devon, thank you for your feedback! We're glad to hear you're finding the features helpful. If you haven’t already, please reach out to our support team so we can troubleshoot directly and get things running smoothly for you. We appreciate your patience and continued support! RO Reginald O. President Construction Used the software for: 1-2 years ### "Great Software" October 4, 2024 5.0 Overall, has been great and has allowed us to serve our customers better than previously. We have looked at other service software companies and we still like Fieldpulse and we like that Fieldpulse are constantly upgrading and adding features to the platform, which tells me they are listening to their subscribers/customers! Pros Ease of use. Great for small companies down to a 1 man company. Helps streamline operations Cons 3 small things. I wish we could add the 3% to an invoice or estimate even if were connected to QB. Secondly would be the ability to eithe integrate with a 3rd party price book. Its difficult/cumbersome for small companies to establish a full blown flat rate pricing book(s). lastly, subcontractor usage. Would like to see the ability to have sub oversight. Currently, they have to be a part of the platform which raises cost and they won't need consistent access to the platform. MAybe a hybrid that they have functionality only on assigned jobs... Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Workiz](https://www.capterra.com/p/147525/Workiz/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing FieldPulse Ease of use, onboarding was quick and seamless with 's help and pricing was a good fit for us. Review Source Response from FieldPulse October 23, 2024 Hi Reginald, thank you for your feedback! We're glad FieldPulse has been a great fit for your business. KW Kelsey W. Office Manager Construction Used the software for: 2+ years ### "Easy, Reliable Service Software " October 14, 2024 5.0 The customer support is unbeatable, they are always very responsive and go above and beyond to find a solution to any question or problem we have. Pros I love that I can see the progress and status of jobs when the technicians are on site. The ease of being able to access information in the field that the office staff are able to upload is great! Cons It seems like the desktop version is easier to navigate. The mobile version however is as efficient as it can be with less screen space. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) The issues we were having with being able to access the software when needed. Review Source Response from FieldPulse October 23, 2024 Hi Kelsey, we're glad you're enjoying the job tracking features. Thanks for choosing FieldPulse! CY Chad Y. OWNER Construction Used the software for: Less than 6 months ### "Good system" March 28, 2025 5.0 It's been good and is getting better as I learn Pros jobs are easy to find with the customers all the job and customer info/notes is in one place Cons I'm trying to learn how to estimate and invoice from so that's what I like least right now but it'll be nice once I get it Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Smart Service](https://www.capterra.com/p/149343/Smart-Service/) Reason for choosing FieldPulse It seemed to fit our business better. What we do and the size of our business Review Source Response from FieldPulse April 2, 2025 Hey Chad, thanks for your review! We're glad FieldPulse is keeping your job and customer info organized. AA AJ A. owner Construction Used the software for: Less than 6 months ### "New to us but so far so good" May 27, 2025 5.0 Pros so far we have liked the software..seems fairly easy enuff to use and so far not lot issues...the techs have not reported many issues with the app as well Cons the maintenance customers cannot be labeled by location- we have customers with multiple locations and not all have MA on each location but al locations receive the discount Review Source TK Tiffany K. Office Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Office Manager" April 14, 2025 3.0 It is a little difficult to use for new users but I'm sure once we get use to it things will be better Pros You can monitor stages of the project and tag it to different things Cons Still getting used to it. Trying to remember how to do each step Switched from [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Price and the software wasn't geared towards electrical contracting work Review Source Response from FieldPulse April 16, 2025 Hi Tiffany, thank you for the review! We know there's a bit to learn at first, but we're here to help as you get more comfortable with the platform. Thanks for choosing FieldPulse! KC Kayla C. CSR Individual & Family Services Used the software for: 6-12 months ### "Big thumbs up for FieldPulse" April 10, 2025 5.0 I think it is the most user friendly platform I have had to train other workers on Pros They are very user friendly for the CRM side and the technician side Cons sometimes the chat support is slow, it seems they prioritize calls over word chats Review Source Response from FieldPulse April 16, 2025 Hi Kayla, thank you for the kind words and for sharing your experience. We're glad to hear you’ve found FieldPulse user-friendly! JD Jean D. Project Coordinator Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Timesheet Help " May 23, 2025 5.0 The agent \[sensitve content hidden\] was professional and responded in a very positive attitude, he was very helpful and asked at the end of the conversation if I was all set and had more questions. The wait time was reasonable for any chat feature. I will certainly use the chat whenever I have a question to be answered quickly. Pros The agent that responded to my message understood my question and gave precise answers easy to follow Cons I have no complaints about the chat feature. The wait was reasonable, the agent was very helpful and took his time with me. Review Source Response from FieldPulse May 27, 2025 Hi Jean, thank you for your review! We are glad to hear our team was able to help you out. Please always feel free to reach out with any questions and we'll be happy to help! LS Lovely S. Office Administartor. Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Lovelys Review" April 8, 2025 4.0 Overall, is very innovative! Very User friendly a Pros Being able to have quick and helpful support with customer care chatting. Being able to see the invoice status as paid in jobs sometimes runs slow. Cons scheduling conflict notifications. Lots of steps to create jobs. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Better for business, works better for overall production of the company Review Source Response from FieldPulse April 9, 2025 Thank you for your review! We're so happy to hear that FieldPulse has been helpful for your business operations. We appreciate your feedback! DL Don L. Own Installer Construction Used the software for: Less than 6 months ### "Highly recommend" May 23, 2025 5.0 I have only been using FP for 3 weeks so still learning. The intake was very instructive, and chat help when I have a question is good. Last question I had Abidove made a short video to explain how to change some settings! Pros Very informative training sessions. Easy to learn. Product help is amazing! Pricebook is great for flat rate quotes. Cons Quotes/estimates need more layout options. Wish I could copy pricebook items to create more of the same items just in different sizes. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Was not happy with some of HCP set up and features. Review Source Response from FieldPulse May 27, 2025 Hi Don, thanks for leaving a review! Glad to hear that you're having a great experience with FieldPulse and our support team. SS Steve S. Operations Superintendent Oil & Energy Used the software for: 6-12 months ### "Amazing Job Guys" March 24, 2025 5.0 Incredible! Happy with this software and rolling it out to more branches! Pros Amazing software with great support. The history and tracking has really helped our business! Cons Sometime the wait time for help can be quite long. Alternatives considered [Aimsio](https://www.capterra.com/p/153035/Aimsio/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing FieldPulse Functionality was the best fit for us, focusing on operations. Review Source BK Brant K. Electrician Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Great app, plan to keep using it" March 20, 2025 5.0 Overall it’s pretty great once you figure it out, it doesn’t take too long to get a hang of it but sometimes I’ll struggle with navigating the app. Keep in mind I’ve only had it for a week so take my review with a grain of salt. Pros I like the wide variety of uses I can do, making jobs, estimates, invoices and tracking time all in one app is nice Cons Being an electrician we use a lot of different products with specific names, when adding items to invoices some times it’s hard to get an item to pull up without having to spend a bit searching for it. It’s not terrible but trying to find a product/ range of products with a keyword or category would be nice Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) More uses in this app then QuickBooks and slightly better hi in my opinion Review Source Response from FieldPulse March 26, 2025 Brant, we're glad you're finding value in having everything in one place on FieldPulse. We appreciate the feedback! SZ Shannon Z. Commercial Electric Administrator Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Occasional Use" May 13, 2025 5.0 I don't use it very often, so I don't feel qualified to give an overall experience. Pros The database of customers and the integration into email management systems. I don't use it often and usually don't access all the features for my current job duties. Cons I don't use it regularly, so when I have to accept payments from time to time, I don't think it's clear where to ACCEPT PAYMENT. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) I had no input in the decision. I can't answer this question. Review Source Response from FieldPulse May 19, 2025 Hi Shannon, thanks for your review! If your job duties change and you find yourself using more features of FieldPulse, always feel free to reach out with any questions. We're always happy to help. RF Rochelle F. Office Manager Glass, Ceramics & Concrete Used the software for: Less than 6 months ### "FieldPulse Review " May 2, 2025 3.0 My experience with Field Pulse is neutral. There are some really good features and some annoying ones. Pros I like that it is user friendly. It's easy to navigate through the system. Once you get the hang of it, the system has a smooth flow. Cons We receive duplicate emails for everything. The system is extremely slow at times. I also dont like that there is no way to actually track our daily payments without adding it ourselves. Review Source JB Jessica B. Director of Operations Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "So far so good" April 16, 2025 5.0 I just got started but enjoy it so far. The reporting gives many options! Pros There are multiple functions I like, multiple dashboards, bundle invoices, live chat help. Cons I feel it could flag what the error is when you experience issues. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse More reporting options, innovative solutions, integrations Review Source Response from FieldPulse April 23, 2025 Hi Jessica, thanks for sharing your experience with FieldPulse! We’re happy to hear you’re enjoying the dashboards and invoices. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.