# Page 17 | FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is FieldPulse the right Service Dispatch solution for you? Explore 445 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153475/FieldPulse/reviews --- FieldPulse 4.6 (445) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 17 - Reviews of FieldPulse ## Showing most helpful reviews Showing 401-425 of 445 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KT Keith T. owner Construction Used the software for: 1-2 years ### "Do I need Field Pulse" November 9, 2022 5.0 It's been a help with managing clients. Pros A need if you are a growing company that needs a system that can help you manage. Cons I would like to see more ways to track sales and losses. Review Source JL Jonathan L. Founder and CEO Security and Investigations Used the software for: 1-2 years ### "FieldPulse for Security Companies" January 19, 2024 5.0 Pros There's a lack of innovative field management companies out there for security system installers, fit the bill perfectly. The website is straighforward, and app is easy and handy, and third party integrations are excellent. Cons They should continue to build out their third-party integrations. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Review Source Response from FieldPulse October 30, 2024 Jonathan, thank you for sharing your insights! MW Mike W. Owner/Operator Construction Used the software for: 2+ years ### "Great Product" January 24, 2020 5.0 Pros I am no genius when it comes to electronics and computer software programs. But, this program is simple to operate and works well for my small HVAC business. I am able to book and schedule the call, it has a map function that routes me to the address, it stores all the invoices for warranty information etc..and I am also able to bill my customers through it or use quikbooks. All and all I have been using this product for 2-3 years and only had minimal problems that were resolved quickly by the staff at . Cons I dont have any negative feedback about the product. They always continue to improve it and make it better and more user friendly if anything. Review Source Matthew W. Business Owner Used the software for: 1-2 years ### "Great product from a great company!" July 24, 2018 5.0 Pros By far, the best thing about is their customer service. It feels like they are more business partners sometimes, going above and beyond to tweak and improve their product to make my business run smoother and more efficiently. Cons Only thing I wish I could do is create custom customer statuses (categories). ex, 2017 customers, 2018 customers, ect. They kind of did this by creating customer tags, but it's not the same. Review Source AW Amber W. Owner Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Exactly What Our Small Business Needed! " January 19, 2024 5.0 Pros The customer service is amazing and the price is way better than any other companies I have met with. Cons So far there is nothing I do not like! Anytime I need help, \[sensitive content hidden\] responds almost immediately! Reason for choosing FieldPulse Customer service and pricing being affordable Review Source Response from FieldPulse October 30, 2024 Amber, thank you for the review! JC Joanne C. Operations Manager Construction Used the software for: 6-12 months ### "Very user friendly and incredible support team" May 17, 2021 5.0 I highly recommend this product to anyone in the field service business. I can't say enough good things about my experience. It grows along with me and my business. I anticipate using this product for many years to come. Pros It is designed with the user in mind. The technology is smart and actually makes my job more enjoyable. I also have to mention customer service. They are available immediately, very friendly, and always find a solution to my concerns/issues. Cons NOTHING at all. Anything that I bring to customer service as a concern is quickly fixed and a solution is always available. Switched from [RazorSync](https://www.capterra.com/p/130989/RazorSync/) The User Interface in is easy on the eyes and has a simple approach that I love. The scheduling tool is great, has multiple view choices and I can track and change jobs easily. Review Source RS Rolland S. Sales and service Construction Used the software for: Less than 6 months ### "New FieldPulse user commercial HVAC" March 9, 2024 5.0 Great easy to use and great customer service Pros Easy to use and has all features I was looking for Cons Budgeted hours for maintenance agreements or jobs does not automatically change when hours are used on a job Reason for choosing FieldPulse Cost , easy to use and customer support was superior Review Source Response from FieldPulse October 30, 2024 Thank you, Rolland! We're glad to hear FieldPulse is meeting your needs! KP Kaleb P. Owner Events Services Used the software for: Less than 6 months ### "Great program!" September 9, 2021 5.0 The customer service, especially \[SENSITIVE CONTENT\], has been SUPER helpful answering all my questions with promptness and accuracy. Very much appreciated, especially when you're a "newb"! Pros I really enjoy the over abundance of features and options available, and how almost every piece of the software is customizable to my business needs. Cons I haven't had it very long to have a list of cons, one thing I can think of though is it could get pretty pricey the more team mates you add on. Which could be a deciding factor for soem. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse Pricing to Feature Ratio is well balanced! Review Source Response from FieldPulse October 18, 2021 Hi Kaleb! Thank you for the wonderful review and taking the time to share your feedback with FieldPulse! EC Erin C. Owner Consumer Services Used the software for: Less than 6 months ### "My Perspective on FieldPulse" December 16, 2020 3.0 Building this system out for my business has been frustrating at times, but the team has been extremely cooperative and helpful throughout the process. Overall, the product has been an asset to my business, but I would like to see FieldPulse work more heavily with actual end users to work out the kinks and enhance some of the features. Pros The system is comprehensive, for the most part, in delivering field service functionality across the various processes of my business at a price point that a small company like mine can support. Customer service has been helpful and accommodating in finding work-arounds or making system updates to improve upon their product. Cons Some functions are not very intuitive and/or are extremely basic in their design. I would like to see some more functionality built in around effective scheduling, more complex form creation and Quickbooks timesheet integration. Reason for choosing FieldPulse Price and scope of functions Switched from [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Dubsado does not provide a mobile app or field service functionality. Review Source DR Derek R. Manager Construction Used the software for: Less than 6 months ### "Great Product" February 25, 2024 5.0 Pros Easy of use, company very willing to implement changes Cons i havent seen anything that i didnt like Review Source Response from FieldPulse October 30, 2024 Derek, thanks for your review! JW Jessica W. CEO Customer Relations Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Wonderful customer training and support " January 12, 2024 5.0 Pros This product is great to streamline your business behind the scenes. Cons Integration for estimates and payments when using credit cards. Review Source Response from FieldPulse October 30, 2024 Jessica, thank you for your feedback! We appreciate your input! EE Eric E. President Building Materials Used the software for: 1-2 years ### "Field Pulse- A+" August 5, 2020 5.0 For a small/ mid sized company, this does everything we need for daily operators of a 2 million dollar company. Pros This software does everything we require- including cc processing. Cons Once I realized you need to create the “job” first, life became easier. Reason for choosing FieldPulse I liked that they were smaller and customer service was important to FP Review Source Response from FieldPulse August 14, 2020 Eric, thanks so much for the positive review! You hit the nail on the head. We designed the product to be an incredible value for small businesses while being feature-rich. And we knew that you'd like our dedication to customer service! We're always improving and feedback like your matters to us most. Thanks again! Dennis Behrman Head of Marketing ET Erik T. Owner Construction Used the software for: 6-12 months ### "Software for Tradesmen " November 12, 2019 5.0 I have had great response from customer service. Many options to get in touch with support. Pros The ease of use has been nice. Keeps my up to date with the app. Putting together estimates is a breeze. Cons Would be nice to customize the layout out of certain menus. Being able to customize the estimates would be nice. Maybe have the ability to drag and drop info on screens. Reason for choosing FieldPulse The ease of use and the app. Also the ability to integrate with gmail. Review Source Response from FieldPulse November 19, 2019 Erik, thanks for your review. We pride ourselves on our passion for the trades. Our goal is to make the management side of your job as easy as possible. Feel free to contact support anytime. We have a knowledgeable and friendly team always eager to help. --Gabriel Pinchev, CEO Cory W. Purchasing Manager Used the software for: Less than 6 months ### "Incredible product, saved me so much stress of finding the right product to implement. Great app!" May 18, 2018 5.0 Collaboration, organization, streamlining operations, communication. Literally everything. Pros Easy to use right out of the box. The mobile app is very responsive and the web page looks just like the app. There appear to be no differences in the two. Our field salesman will be able to use this right away. The fields on the jobs and projects are customizable and form creation is very easy. I will discover more I am sure. Cons Inability to integrate with QB Desktop is the only thing I think that would be better. Also maybe making the estimates customizable to allow status tracking (Open, Accepted, Closed, Lost, etc.) Review Source DN Don N. General Manager Consumer Services Used the software for: 6-12 months ### "Great choice for service call management" January 24, 2020 5.0 has allowed us to streamline our work order scheduling and invoicing/payment acceptance processes. The ability to send uploaded files and photos to the customer as part of an estimate or invoice helps to convey information more fully than a simple typed description. Pros Quickbooks Integration makes for easier bookkeeping. Cons It would be nice for real-time GPS tracking via the app to be included instead of an add-on partner integration. Alternatives considered [ReachOut Suite](https://www.capterra.com/p/144620/ReachOut-Suite/) Reason for choosing FieldPulse has more features for a low monthly fee. Review Source SH Sheryl H. Office Manager Construction Used the software for: 1-2 years ### "ProMAsters Review" January 24, 2020 4.0 Pros Ease of use - very user friendly. Technician can be trained easily Cons When I have a project it wants to assign everyone to it and that isn't the case. I have jobs that are long term and would like to create the project so I can bill just one and not see several jobs that don't look like they have been billed. I also have customers with various locations and they seem to get unattached easily - integration with Quickbooks Online doesn't always work. Reason for choosing FieldPulse Cost Review Source KP KEVIN P. Operations Manager Consumer Services Used the software for: 6-12 months ### "Honest Review" December 9, 2020 3.0 I'm getting what I'm paying for which is sufficient to me. Pros It does what I need it to do. Scheduling invoicing, basically organizing the jobs Cons My biggest pet peeve is the manually entered clock-ins and clock-outs not showing whole hours when I manually choose whole hours. The reason I've been given is basically a case of the developer over-programming plus its irrelevant, Its not fixed. I would also like to color code the jobs on the calendar So when making schedules I can visually distinguish between the teams. I'm currently using the Status indicators for this. Reason for choosing FieldPulse Price. Review Source matthew M. President Consumer Electronics Used the software for: Less than 6 months ### "Great Software, Amazing Support" February 10, 2019 5.0 The on boarding process has been easy due to the videos that guide you through each module. Any time we have questions, the web chat gives us helpful information quickly. We have never adopted and so thoroughly understood a complex software so soon after beginning to use it. Pros Combination of lights CRM and powerful project management which is very hard to find. Cons The CRM functionality isn’t as advanced as pure CRM systems, but it still has 90% of what we want. Review Source Response from FieldPulse February 26, 2019 Thanks, Matthew! We really appreciate the review and the opportunity to work with you. We're so glad that the onboarding process was smooth! JM Joel M. owner Design Used the software for: 6-12 months ### "Just use FieldPulse!" November 25, 2019 5.0 Pros Good bang for the buck, easy to set up, great customer service that is US based. very easy to customize to your small business Cons wish we could upload more photos and larger photo sizes. Review Source Response from FieldPulse December 3, 2019 Joel, hello fellow Texan and thanks for the great review! We're adding your feature requests to our backlog. We live for helping our small business friends with modern apps. Cheers! --Gabriel Pinchev, CEO LM Leon M. President Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "What I've been looking for" December 14, 2020 5.0 As I stated above, this program has resolved all my issues of scheduling, tracking, and organising. Love it ! Pros This is perfect for my service company. I have zero problems with scheduling, organising, and keeping track of my company now that I have been using Field Pulse. Estimates and invoicing is done simply either from the office or the field. Cons I have NO cons for this program ! I have NO cons for this program ! I have NO cons for this program ! I have NO cons for this program ! Review Source JG Joel G. HVAC Manager Construction Used the software for: 6-12 months ### "Great for scheduling, customer information and CRM" December 17, 2020 5.0 This is the best program i have used over my 14 years of doing HVAC. Pros I love how we can keep all customers information and customers interactions in one place. Also the facts that our sales staff can update on where the customers are at in the bidding process. Hope to see changes in the future for more we can use this program for. Cons I wish there was a maintenance agreement system to use to allow customers to schedule there own days and time. Reason for choosing FieldPulse Pricing and ease of use. Review Source BS Brad S. Owner Construction Used the software for: Less than 6 months ### "Great product. " September 17, 2021 5.0 Extremely satisfied. Pros Great customer service. Great software. Lets go! Cons Loading times can be longer than normal at times. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse Value Review Source Response from FieldPulse October 18, 2021 Hi Brad! Thank you so much for your review. We are thrilled to have you as part of the FieldPulse family! EB Edward B. Owner Construction Used the software for: 1-2 years ### "Small business must have software " January 26, 2020 5.0 We use this software every day and it's great addition Pros Easy to use, cloud based crm We can use it from any computer Cons Sometimes maybe a bit longer to load but not a big deal. Most of the time it's pretty fast Review Source Response from FieldPulse February 3, 2020 Thanks for taking the time to give your feedback, Edward! We're glad to be an essential part of your business each and every day. Cheers, Gabe Pinchev, CEO DM Dave M. Sales & Service Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Review" December 9, 2020 5.0 Pros Easy setup and very user friendly. Product support and training were top notch Cons System does not integrate very well with quickbooks and when exported out, info is scattered everywhere in quickbooks. Software is not working well for us as we have single customers with alot of individual site and units to keep up with. There is nowhere to store unit info, and no easy way to open work orders to a unit instead of a customer location. It would also be nice to be able to generate purchase orders to a work order to track parts Switched from [FieldAware](https://www.capterra.com/p/120648/FieldAware/) Pricing Review Source MB Melanie B. Owner Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Quick Startup " December 14, 2020 4.0 Fair wish it had a few more bells and whistles! Pros We enjoyed the easy startup and look of the software. Cons Not easy to create custom templates services we provide daily! Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse Quickest startup Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.