# Page 5 | FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is FieldPulse the right Service Dispatch solution for you? Explore 408 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153475/FieldPulse/reviews

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FieldPulse

4.6 (408)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 5 - Reviews of FieldPulse

## Showing most helpful reviews

Showing 101-125 of 408 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LC

Luke C.  
Technician  
Automotive  
Used the software for: 6-12 months

### "Technician "

June 11, 2025

5.0

Overall with FieldPulse the good far outweighs the bad. We have gone from $40k in early December to pacing $120k in gross profit this month.

Pros

I really like the FieldPulse app because it helps keep everyone in our company on the same page. Before we started using it, we had to constantly check in with each other to find out where people were, what jobs were being handled, and what still needed attention. Now, all that information is right at our fingertips. It saves us a lot of time and energy by cutting down on unnecessary calls and texts. One of the biggest benefits is the increased efficiency—it’s helped us miss fewer appointments because we have better visibility of our schedules and job statuses. With everyone connected through FieldPulse, our operations run smoother, communication is clearer, and nothing important slips through the cracks.

Cons

The least thing I like about FieldPulse currently is the integration with the map. If there was a way for us to use the map feature to see where all of our customers are located when there is no task assigned to them that would help us out tremendously in scheduling routes checking in with past customers.

Review Source

Response from FieldPulse

July 28, 2025

Hi Luke, thanks so much for sharing your experience! It’s great to hear how FieldPulse has improved communication for your team. We love seeing how those wins translate into real business growth—congrats on the incredible progress! We appreciate your feedback and are glad to have you in the FieldPulse community.

DR

Duncan R.  
Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "FieldPulse is the best"

April 7, 2025

5.0

I have enjoyed using FieldPulse and would recommend this to anyone looking to be more organized, mindful of there bottom line dollar or that needs help scheduling their team.

Pros

It’s a great platform that is helping manage my business daily. It gives me the ability to have tons in information organized at my fingertips. We are a better company today with the help of FieldPulse.

Cons

I would recommend a little more onboarding help. But given the ability to live chat when you run into issues helps mitigate issues that may arise during use.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Reason for choosing FieldPulse

Affordability at the time of purchase. Thanks

Review Source

Response from FieldPulse

April 9, 2025

Hi Duncan, we’re so glad to hear that FieldPulse is helping you stay organized and manage your business more efficiently! It means a lot to know that the platform is having a positive impact on your day-to-day operations.

BN

Bre N.  
Service Coordinator  
Construction  
Used the software for: 1-2 years

### "Nice software but lags "

February 25, 2026

5.0

Pros

FieldPulse is definitely a more “in date” software. We use it daily here for our Invoicing and payments.

Cons

I’m not going to sugar coat it. FieldPulse is great like I mentioned before but most of the time it lags. You cannot have too many users on at once. I think it lags because of how many updates it goes through monthly.

Review Source

Response from FieldPulse

March 2, 2026

Bre, thank you for the review. We are glad FieldPulse has been working well for your invoicing and payments! We appreciate your feedback.

MJ

Mark J.  
Accounts receivable  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Customer support"

January 9, 2026

4.0

I have better results with online chat than I did trying to get a hold of them over the phone. I called three times and spent a lot of time on the phone but when I used chat. It worked out a lot better and faster.

Pros

I love that I’m able to sign in to The chat feature and resolve any questions I have very timely. They are able to give you a quick fix or teach you exactly how to do it

Cons

Calling field pulse it is very frustrating because the phone rings for a year and then you have to leave a message for somebody to call you back

Review Source

Response from FieldPulse

January 12, 2026

Thank you for the review, Mark. We’re glad to hear the chat support has been helpful for your team. We appreciate your feedback about our phone support as well. Hearing what works best for you helps us understand where improvements are needed.

KR

Kevin R.  
Regional Manager  
Construction  
Used the software for: 1-2 years

### "Contractors Beware, They will Hold your income !!!"

May 15, 2025

1.0

Turning out to be a bad business decisiion. As of currently, a payment in excess of $13,000. was made by our Client. They never made the Payout and provide daily excuses and false statement for when it will be deposited. We are are supposed to be PAID Daily. This is our money, not there's. They will attempt to inflate your original subscription. Not an honest company.

Pros

Initially, I liked the multiple integrated platforms.

Cons

The Payouts are not consistent and for some reason, they will withdraw from your account, instead of depositing. They will Lie and provide False Excuses !!

Alternatives considered

[Pricebook Plus](https://www.capterra.com/p/213868/Pricebook-Plus/)

Reason for choosing FieldPulse

,

Switched from

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)

N/A.

Review Source

Response from FieldPulse

May 19, 2025

Hi Kevin, Thank you for taking the time to share your experience. At FieldPulse, we are committed to providing a dependable, high-quality platform that helps our customers run their businesses more efficiently. We’re continuously enhancing our tools and services to ensure users receive the best possible experience. Feedback like yours is important in helping us refine and improve. We will continue to be in touch with you to assist with any additional questions as we work toward a positive resolution. Thank you again for your feedback and for being a part of the FieldPulse community. Sincerely, The FieldPulse Team

LU

Laura U.  
Scheduling Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Trust Field Pulse Reps to Help!"

April 2, 2025

5.0

I find the FP product to be amazing. It is very useful in scheduling jobs and tracking the history of the jobs we do for each customer/property. With the many integrations available, our company is able to use it with several other platforms and it is very helpful!

Pros

I love the FP customer service agents. They are always willing to assist and open to questions. When I discover something that doesn't work quite the way it should, they open a ticket with the tech department to get my issue resolved quickly.

Cons

Sometimes, the response time is longer that just a few minutes. But I know it is because they are busy helping other users and they answer my chat question/issues as soon as they can

Review Source

Response from FieldPulse

April 9, 2025

Hi Laura, we're glad to hear our support team has been helpful and that FieldPulse is making scheduling and job tracking easier for you. Thank you for feedback!

BW

Brandy W.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Take the bad with the good."

April 1, 2025

3.0

When we were sold the software we were told a lot of promises and unfortunately we have been let down on a lot of those. We have greatly appreciated the willingness of the customer service team and developers to help fix some of the major issues that we were having, but we ultimately feel like we are working with an unfinished product that is still being beta tested in a lot of ways. We feel like this software is behind in a lot of ways in comparison to other software like it.

Pros

It's better than what we were using before and the customer service is the best I have received from this type of company. Always very responsive and tries to solve the issues I am having.

Cons

Not everything works as it should constantly. Settings get changed with no warning, and other features don't save things or notifications don't go out like they should.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing FieldPulse

The offline mode was the biggest seller for us. Unfortunately, we haven't had very good luck with using it so far.

Switched from

[Salesmate](https://www.capterra.com/p/156234/Salesmate/)[Airtable](https://www.capterra.com/p/146652/Airtable/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We wanted a software that could be used in offline mode and something that would allow our sales team and service team to be able to communicate and view where jobs are at in process.

Review Source

Response from FieldPulse

April 2, 2025

Hi Brandy, thanks for your honest feedback! We’re sorry to hear about the challenges you’ve faced, but we’re glad to know that our customer service and development team have been helpful in resolving some of the issues. Let us know if you need anything else, and we appreciate your patience as we work to enhance your experience.

SP

Sean P.  
Principal  
Facilities Services  
Used the software for: 1-2 years

### "Very Good Overall "

March 27, 2025

4.0

So far so good. It was an initial learning curve like you will need with any program. We keep learning new ways to use the program daily. Price wise they have been very competitive.

Pros

It offers flexibility and we are able to use it in the field. They are very responsive to issues and look into everything that we ask about. Every program will not have all of the features you need as an organization, but FieldPulse is constantly trying to update and improve the product.

Cons

They do update frequently but there are still some features that we always need to work around until they have those pieces installed. The purchase order shows way more than needed to the supplier. I hope in the future that can be reconciled.

Alternatives considered

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Reason for choosing FieldPulse

Liked it better and was less costly to start up

Switched from

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)

Better use for the field techs and management while out of the office

Review Source

Response from FieldPulse

April 2, 2025

Hey Sean, we appreciate your feedback! It is great to hear that FieldPulse is working well for your team in the field. We understand the learning curve and are always working to improve the experience. Thank you for choosing FieldPulse!

AY

Amber Y.  
Field Support Manager  
Telecommunications  
Used the software for: 1-2 years

### "been great"

March 27, 2025

5.0

Its been great, the willingness to adapt is a huge selling point for me

Pros

That support is open to putting in feature requests when I bring something up

Cons

I wish I could somehow Beta test new features, because I have a lot of feedback that I think can be useful before large roll outs just strictly from a user perspective

Alternatives considered

[ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

Reason for choosing FieldPulse

Openness to suggestions, lower price, and good user experience

Review Source

Response from FieldPulse

April 2, 2025

Hey Amber, thank you for choosing FieldPulse—we’re always here to listen and improve!

AD

Amy D.  
Office Admin  
Facilities Services  
Used the software for: 2+ years

### "Great customer service"

March 10, 2026

4.0

So far, we have had a good experience with FP. We do not use it to its full capability but it has been a great addition to our small business.

Pros

I am very pleased with the responsiveness of customer support and how easy they are to work with when an issue arises.

Cons

Unfortunately, FieldPulse is kind of pricey if you are not taking advantage of all the capabilities.

Review Source

Response from FieldPulse

March 16, 2026

Amy, thank you for the review. We are glad to hear you have had a positive experience and that our support team has been helpful. We appreciate you taking the time to share your experience!

PL

Paul L.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Field Pulse Review"

February 9, 2026

5.0

Overall it has been good. I am excited to keep learning the program and more efficient ways to type bids and keep track of our work flow.

Pros

I like that it is an all in 1 work flow CRM from lead tracking to maintenance contracts to a payment portal.

Cons

It definately has a learning curve to getting use to the program. Also the fact that the photos I attach are in a seperate file locataion rather than being shown directly onto the estimate.

Review Source

Response from FieldPulse

February 20, 2026

Paul, thank you for the review. We’re glad to hear you are enjoying having everything in one place. We are excited for you to keep exploring the platform!

MR

Marcelo R.  
CEO  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Excellent Support "

March 13, 2026

5.0

Great! We cant wait to continue with a company that makes sure to answer question even when they are out of the office.

Pros

Customer support, they responded super quick, with a call and an email. I really liked that the chat can share a video with steps on the thing i needed help with.

Cons

We are happy with the program, we have nothing negative to say, but only good things. We cant wait to continue with FieldPulse.

Review Source

Response from FieldPulse

March 16, 2026

Marcelo, thank you for the review. We are glad to hear that our support team has been quick to respond. We appreciate you taking the time to share your experience and look forward to continuing to support your team.

VR

Verified Reviewer  
Accounting  
Consumer Services  
Used the software for: Less than 6 months

### "Fieldpulse in review"

January 20, 2026

3.0

The team work scheduling is helpful but I'm not particularly fond of the layout of the invoice and think it looks messy and is difficult to put information in that I feel is pertinent to the job. The invoice template is not what I would choose AT ALL.

Pros

Job scheduling for the team is helpful and I guess is useful for the techs in the field. I can change their job lineups and they get the message, thereby alleviating time lost in phone calls.

Cons

Very convoluted and confusing at times. Seems to be a lot of back and forth, here and there and everywhere to go through to reach my goal.

Review Source

Response from FieldPulse

January 23, 2026

Thank you for sharing your feedback. We’re glad to hear team scheduling has helped reduce back and forth with your techs. We also appreciate your honesty around navigation and invoice layout. Feedback like this is important to us, and we’ll be sure to share it with our team as we continue improving the platform.

JC

John C.  
Owner  
Facilities Services  
Used the software for: 1-2 years

### "GREAT Customer Service!!"

May 19, 2025

5.0

Been enjoying FP for the last 2 years. It has been a good fit for out appliance repair business and the staff have been amazing and helpful whenever needed.

Pros

The awesome help from \[sensitive content hidden\]!! I had a question concerning credit card billing and he sent me a very thorough video that answered all my questions.

Cons

I do wish I could put in a model or serial # to look up jobs but overall this has been working very well for out business.

Alternatives considered

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Reason for choosing FieldPulse

Because they did not have all that we needed and FP was making constant upgrades.

Review Source

Response from FieldPulse

May 21, 2025

Thank you for the kind words! We appreciate your review.

MB

Malachi B.  
Vice-President  
Environmental Services  
Used the software for: Less than 6 months

### "Alston Cleaning's Experience with Field Pulse"

July 7, 2025

5.0

Their customer support is fantastic, the software is feature packed, the client communication feature is a huge game changer for the way we do business.

Pros

The functionality and organization of the CRM is top notch and the scheduling system is feature packed.

Cons

The learning curve can be steep and difficult to teach, especially if employees have no experience with CRM's.

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Reason for choosing FieldPulse

Cost and scheduling features, but also the layout of the UI.

Review Source

Response from FieldPulse

July 9, 2025

Hi Malachi, thank you so much for sharing your experience with FieldPulse! We’re glad to hear you’re enjoying our CRM and the scheduling system.

AW

Annette W.  
Home maintenance  
Consumer Services  
Used the software for: 1-2 years

### "Wonderful - FieldPulse"

January 30, 2026

5.0

Wonderful! I appreciate how helpful the chat team always is and very knowledgable. Abidoye is always one of the best chat team members!

Pros

I like that you can chat with someone to get fast results on fixing issues, figuring out problems. Everyone is always very nice too.

Cons

when the system seems to freeze and just get the spinning circle, but it's an easy fix by exiting and then logging back in.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

FieldPulse is a way better option for the company with all the features.

Review Source

Response from FieldPulse

February 13, 2026

Annette, thank you so much for the review. It is awesome to hear that Abidoye has been so helpful! Thanks again for taking the time to share your experience!

TL

Taylor L.  
Office Admin  
Construction  
Used the software for: Less than 6 months

### "Amazing CRM system!"

January 14, 2026

5.0

FieldPulse is the best scheduling system i have used in my 7 years of working with a company that uses one. Very little cons to this system from ones we have previously tried and a lot faster to learn and deal with/schedule customers. Id say FieldPulse is a top of the line scheduling software and would recommend it to anyone who is thinking about using them.

Pros

Easy scheduling Easy customer addresses/accounts with multiple Invoicing very to the point Customer support amazing! Assigning tasks super easy, can add templates for faster work approach assets on customers is wonderful

Cons

Not being able to change how field techs are managed on the schedule, and cant change hours of operation on schedule to block out when we are not working

Review Source

Response from FieldPulse

January 16, 2026

Thank you for the review, Taylor. We’re glad to hear your team is enjoying the scheduling, task assignment, and customer management features. It amazing to hear that the platform has been easy to learn and helpful compared to other systems you’ve used. Thanks for taking the time to share your experience!

MM

Marissa M.  
Admin  
Construction  
Used the software for: Less than 6 months

### "A Game Changer for Our Business"

January 15, 2026

5.0

Excellent. \[sensitive content hidden\] our Customer Success Manager has been incredible partner in getting us more familiar with the system and how to transition over from QB.

Pros

FieldPulse has been a game changer for our business. The customer support is excellent, and the platform has made running our day-to-day operations far more efficient. Highly recommend.

Cons

The only area I see as a negative so far is that the service charge on credit card payments for our customers is a point higher than QuickBooks. We have not used the payment option yet, but I also think we receive our money faster using QB without additional service fees.

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Reason for choosing FieldPulse

Good reviews and pricing in our budget..

Review Source

Response from FieldPulse

January 16, 2026

Thank you for the review, Marissa. We are so glad to hear FieldPulse has been a game changer for your business and that your Customer Success Manager has been a great partner during your transition. We appreciate your feedback on payment processing as well. We are excited to continue supporting your team.

BR

Barbara R.  
Service Manager  
Construction  
Used the software for: 6-12 months

### "Consider Field Pulse for your CRM and service needs"

December 19, 2025

5.0

We are very happy with our experience after using the system for 9 months. We like the enhanced support, and it was worth adding on to our contract. \[sensitive content hidden\] has been working with us, and I can't say enough about how good she has been. Her willingness to help and look into challenges we have has been really great. I commend her for the job she is doing.

Pros

The software really works well for service, dispatch and customer records. So far, the system is doing most of what we need.

Cons

The QuickBooks desktop integration can be challenging. The reporting is difficult to figure out without support. It would be nice if it was simple to pull reports without help.

Review Source

Response from FieldPulse

December 22, 2025

Thank you for the review, Barbara. We’re glad to hear FieldPulse has been working well for your service, dispatch, and customer records. We appreciate your feedback on QuickBooks Desktop integration and reporting.

MS

Michael S.  
Field Technician  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "FieldPulse and Partners"

October 6, 2025

5.0

FieldPulse adds values to the company. A favorite feature is the group collaboration on task for every single person involved adds notes for all to review.

Pros

FieldPulse makes it easy to schedule new task and super easy to review previous ones. The option to add multiple people on one task for team work.

Cons

A con for FieldPulse is the manually input of credit card number in the payment setting. Also working offline sometimes doesn’t save work but that’s when service is low.

Switched from

[FieldAware](https://www.capterra.com/p/120648/FieldAware/)

Outgrown there services and we was on a trial

Review Source

Response from FieldPulse

October 8, 2025

Thank you for the review, Michael. We’re glad to hear FieldPulse has made it easier to schedule tasks, track past work, and collaborate with your team on shared jobs. We appreciate your feedback about payment settings and offline functionality.

Rollie M.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Steady State Electric"

February 13, 2026

5.0

Overall, we have had a great experience with the product. The team works well together and is always quick to help with questions, as we're very new to this product.

Pros

The number of offerings within the core product is a tremendous value. Also, their onboarding process is excellent.

Cons

Misunderstandings or miscommunications during the sales portion. Those were addressed to our satisfaction.

Review Source

Response from FieldPulse

February 23, 2026

Rollie, we are glad to hear your overall experience has been positive and that our team has been helpful as you get up and running. Thank you for the review!

AC

Aaron C.  
Owner  
Construction  
Used the software for: 1-2 years

### "Our Experience with Fieldpulse"

April 1, 2025

5.0

Our overall experience with FieldPulse has been very positive. The platform helps us stay organized, streamline scheduling, and manage customer interactions efficiently. The invoicing system makes billing customers quick and easy. While there are a few areas that could be improved, such as customization options and occasional glitches, the support team is always responsive and willing to help. FieldPulse continues to be a valuable tool for our business, and we look forward to seeing how it evolves.

Pros

We love how FieldPulse streamlines our operations and keeps everything organized. The scheduling, invoicing, and customer management features make running our business so much easier. Plus, the customer support is top-notch! Highly recommend for any service-based business.

Cons

FieldPulse has been a solid tool for our business, but there are a few things that could be better. Some features feel a bit clunky or not as intuitive as we’d like, and occasional bugs can slow things down. We’d also love to see more customization options to better fit our workflow. That said, the team behind FieldPulse is always improving the platform, so we’re hopeful for future updates!

Review Source

RG

Ryan G.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "GSE New Construction"

October 1, 2025

4.0

Overall I love the reporting features. Very useful when tracking cost and billing. I do not like the facts that invoices are marked as sent when an invoice has been only been finalize, and not actually sent to the customer. Other than those minor issues, I would def recommend. Customer service is very helpful, and they respond in a timely manner.

Pros

I like that we can design templets for future project use. The fleet tracking feature and the reporting features are top tier. The scheduling can very very customized to you liking, which is very conve

Cons

I do not like the constant pop ups on scheduling conflicts. I get it, but it happens before you can pick future dates.

Review Source

Response from FieldPulse

October 3, 2025

Thank you for the review, Ryan. We’re glad to hear that the templates, fleet tracking, reporting, and customizable scheduling have been valuable for your business! We appreciate your feedback on scheduling pop-ups and invoice status.

CB

Christopher B.  
Project Manager  
Telecommunications  
Used the software for: 6-12 months

### "FieldPulse is a gamechanger for field management!"

December 29, 2025

5.0

Pros

Very user friendly. As a project manager, i love being able to manage projects within the software. Using gantt charts, subtasks, completion percentages, etc.

Cons

NOt much I don't like. Way better than some of the competing options. If I had to say something, I would say the mobile app could be improved.

Switched from

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Had too many flaws that were a hinderance to us. Not very user friendly.

Review Source

Response from FieldPulse

January 5, 2026

Christopher, we’re glad to hear FieldPulse has been easy to use and that the project management tools have been helpful. We also appreciate your feedback about the mobile app. Thank you for the review!

RM

Rachel M.  
CEO  
Construction  
Used the software for: Less than 6 months

### "Customer Support WIN"

November 14, 2025

5.0

Really positive! Would recommend it to other businesses especially with the support you get using the software.

Pros

Their customer support is unmatched. We looked at a bunch of different softwares before deciding and I'm so glad we went with FieldPulse because of how great the support is. Because of the team member assigned to us we are able to get everything we need and want out of the software. \[sensitive content hidden\] is the best!

Cons

I would have said there was a lot going on in the app so it was super tech-friendly, but they just implemented clear path which makes it so much more user-friendly and simple for our techs!

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Reason for choosing FieldPulse

Their service options are great and they had a competitive.

Review Source

Response from FieldPulse

November 20, 2025

Thank you for the review, Rachel. We are so glad to hear you have had such a great experience with our customer support team and that ClearPath has helped simplify things for your techs! Thank you again for taking the time to share your experience. We are so excited to keep supporting your team!

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