# Page 6 | FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is FieldPulse the right Service Dispatch solution for you? Explore 452 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153475/FieldPulse/reviews --- FieldPulse 4.6 (452) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 6 - Reviews of FieldPulse ## Showing most helpful reviews Showing 126-150 of 452 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MJ Mark J. Accounts receivable Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Customer support" January 9, 2026 4.0 I have better results with online chat than I did trying to get a hold of them over the phone. I called three times and spent a lot of time on the phone but when I used chat. It worked out a lot better and faster. Pros I love that I’m able to sign in to The chat feature and resolve any questions I have very timely. They are able to give you a quick fix or teach you exactly how to do it Cons Calling field pulse it is very frustrating because the phone rings for a year and then you have to leave a message for somebody to call you back Review Source Response from FieldPulse January 12, 2026 Thank you for the review, Mark. We’re glad to hear the chat support has been helpful for your team. We appreciate your feedback about our phone support as well. Hearing what works best for you helps us understand where improvements are needed. Rollie M. Owner Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Steady State Electric" February 13, 2026 5.0 Overall, we have had a great experience with the product. The team works well together and is always quick to help with questions, as we're very new to this product. Pros The number of offerings within the core product is a tremendous value. Also, their onboarding process is excellent. Cons Misunderstandings or miscommunications during the sales portion. Those were addressed to our satisfaction. Review Source Response from FieldPulse February 23, 2026 Rollie, we are glad to hear your overall experience has been positive and that our team has been helpful as you get up and running. Thank you for the review! KS Kim S. Special Projects Consumer Services Used the software for: 6-12 months ### "Field Pulse Survey" October 6, 2025 4.0 It has been just ok, a slow process due to a new platform. I hope it will all be worked out and become a good platform for us. Pros I like that there are multiple avenues to explore and still new to this program. I see the potential for New Construction jobs. Cons I least like that it runs so slow... always takes awhile to navigate through and have to refresh multiple times...and files do not merge over with pictures. If you delete a file it is not easy to retrieve it. Review Source Response from FieldPulse October 8, 2025 Thank you for the review, Kim. We appreciate you taking the time to share your first impressions as you get started with the platform. We hear your feedback, and our team is here to support you through the learning curve and make sure you get the most out of FieldPulse. JM Justin M. Operations Manager Construction Used the software for: 2+ years ### "BEST Software" May 15, 2026 5.0 Awesome! Been using it for years and there is constantly new updates. They listen to their customers Pros It keeps scheduling, estimates, invoices, and customer info organized in one easy place for the use of us. Cons Sometimes there are technical issues, but most software has similar problems from time to time so its not a big deal. Review Source Response from FieldPulse May 19, 2026 Hi Justin, really glad to hear you've been enjoying FieldPulse over the years. Happy to have you with us. SN Steven N. FieldPulse Administrator Building Materials Used the software for: Less than 6 months ### "Robust software, strong support team; do recommend" May 12, 2025 5.0 Overall our experience has been great. We knew going into it that some things would be different than our current system, however the support team addresses all of our issues quickly and the software is meeting our expectations. Pros Support team. The customer support is fantastic; fast response and resolution to any issues that have arisen. Cons The schedule could use some more customization features, such as the ability to modify the day start/end times. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse After researching ServiceTitan, many users did not like it for various reasons, and it was more expensive. FieldPulse appeared to hit the sweet spot for price/feature balance to accommodate our needs. Switched from [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) The company that produced Wintac did not exist anymore and we were starting to run into problems. It also felt very outdated and did not provide modern software features. Review Source Response from FieldPulse May 13, 2025 Hi Steven, thank you so much for the kind words. We are thrilled to hear you've had a great experience and are very happy to have you on board! PS Paul S. President Construction Used the software for: 1-2 years ### "Good but could be better " July 9, 2025 4.0 I think its the best so far. I hope it continues to improve. Support is the best. However, I find that I keep missing appointments due to lack of alarms/reminders Pros The clean UI in ios and Windows. THAT IT SYNCS WITH QUICKBOOKS DESKTOP!!! That was a BIG reason for choosing FP over other products. Not everyone can live with QBO. Cons No pre appointment alarms. I can't seem to be able to see the "big picture" of jobs that need following up—one has to drill down to see this. Big one here: there's no "today button" in any of the calendars to jump to today's date. Its very hard to see todays date. Only the font is blue. The app doesn't refresh well. Oftentimes I have to kill the ios app and relaunch to confirm appointments actually make it on the calendar. Pull down to refresh is not reliable. But then again it is a web app. I wish subtasks can have their due dates cleared Alternatives considered [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing FieldPulse Quickbooks desktop integration was a must! Review Source Response from FieldPulse July 10, 2025 Hi Paul, thank you for the review! We’re glad to hear you’re enjoying the clean interface and our integration with QuickBooks Desktop, and that these features have made a positive impact on your workflow. VR Verified Reviewer Office Manager Glass, Ceramics & Concrete Used the software for: 6-12 months ### "Great Chat Support - \[sensitive content hidden\]" March 11, 2026 3.0 \[sensitive content hidden\] great support w/ chat. Described my issues & he helped to resolve quickly. Very Knowledgable. Pros That it links to Quickbooks. The Chat Support is very responsive. \[sensitive content hidden\]. was very extremely knowledgable. Cons Not user friendly. Notes in the Estimate & Invoice should carry to all other notes fields in project. Review Source Response from FieldPulse March 16, 2026 Thank you for the review. We are glad to hear the QuickBooks integration and chat support have been helpful for you. We appreciate you taking the time to share your feedback. VR Verified Reviewer Accounting Consumer Services Used the software for: Less than 6 months ### "Fieldpulse in review" January 20, 2026 3.0 The team work scheduling is helpful but I'm not particularly fond of the layout of the invoice and think it looks messy and is difficult to put information in that I feel is pertinent to the job. The invoice template is not what I would choose AT ALL. Pros Job scheduling for the team is helpful and I guess is useful for the techs in the field. I can change their job lineups and they get the message, thereby alleviating time lost in phone calls. Cons Very convoluted and confusing at times. Seems to be a lot of back and forth, here and there and everywhere to go through to reach my goal. Review Source Response from FieldPulse January 23, 2026 Thank you for sharing your feedback. We’re glad to hear team scheduling has helped reduce back and forth with your techs. We also appreciate your honesty around navigation and invoice layout. Feedback like this is important to us, and we’ll be sure to share it with our team as we continue improving the platform. NG Noel G. Office Manager Construction Used the software for: 6-12 months ### "Review for field pulse software" May 12, 2026 5.0 Overall, it has been a good experience, I think there are some kinks that need to be worked out to make the app and software run a bit smoother but all in all the software does exactly what it needs to do. Pros The link with QuickBooks is both ways which makes things much easier, the engage feature is very helpful and Customer Service team is very responsive Cons sometimes my techs in the field have issues with the app loading, and with their information loading. While the syncing with QuickBooks is an amazing feature I have experienced some issues with things not syncing. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing FieldPulse The price was better than some and some of the features were needed that these didn't all have Review Source Response from FieldPulse May 15, 2026 Hi Noel, thank you for sharing this. We love to hear that our support team has been there when you've needed them. ML Michael L. Director of Service Operations Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Strong Potential - Need More Help" February 26, 2026 4.0 Pros FieldPulse has an attractive look and appears to be user friendly without overcomplicating unnecessary widgets and distracting features. Cons Some of the repetitive/similar terminology makes it hard to differentiate but is being referred to. I've provided a lot of product requests with zero solutions. Reporting is clunky. Alternatives considered [Davisware](https://www.capterra.com/p/119745/Davisware/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing FieldPulse I saw strong potential and it seemed like it'd be an easy onboard process. Review Source Response from FieldPulse March 2, 2026 Michael, we are glad to hear that FieldPulse has been easy to use and that you enjoy the interface. We appreciate you sharing your feedback. It is very useful to us. Thank you for taking the time to leave a review! MG Malerie G. Office Manager Security and Investigations Used the software for: 6-12 months ### "10/10 WOULD RECOMMEND" April 14, 2026 5.0 Pros The customer support team has been outstanding! Any time there is an issue or concern, it is their top priority to ensure all issues are resolved. Cons Personally, the only thing I would change is the ability to pull sales tax reports directly from FieldPulse. Review Source Response from FieldPulse April 29, 2026 Hi Malerie — really glad that our support team has been there when you've needed them. AY Amanda Y. Customer Service Guru Consumer Goods Used the software for: Less than 6 months ### "Very Helpful Chat" March 31, 2026 4.0 FieldPulse is designed well and is pretty straight forward & easy to use. A few minor adjustments would help (see prior response). Pros The Help chat was excellent at taking time to answer my question. \[sensitive content hidden\] made sure to successfully explain the process we were trying for a while to figure out. Cons The glitches while doing a task cause some information to not be saved, thus causing issues with input, orders and scheduling. Also, there are times I wish there was the opportunity to change the color of a scheduled task/estimate/install, etc. Review Source Response from FieldPulse April 2, 2026 Amanda, thank you for the review. We are glad to hear that the chat support was helpful. We also appreciate you calling out the glitches and customization options. That kind of feedback is really helpful for us as we continue improving the platform. Thanks again for taking the time to share your experience. AW Annette W. Home maintenance Consumer Services Used the software for: 1-2 years ### "Wonderful - FieldPulse" January 30, 2026 5.0 Wonderful! I appreciate how helpful the chat team always is and very knowledgable. Abidoye is always one of the best chat team members! Pros I like that you can chat with someone to get fast results on fixing issues, figuring out problems. Everyone is always very nice too. Cons when the system seems to freeze and just get the spinning circle, but it's an easy fix by exiting and then logging back in. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) FieldPulse is a way better option for the company with all the features. Review Source Response from FieldPulse February 13, 2026 Annette, thank you so much for the review. It is awesome to hear that Abidoye has been so helpful! Thanks again for taking the time to share your experience! BR Barbara R. Service Manager Construction Used the software for: 6-12 months ### "Consider Field Pulse for your CRM and service needs" December 19, 2025 5.0 We are very happy with our experience after using the system for 9 months. We like the enhanced support, and it was worth adding on to our contract. \[sensitive content hidden\] has been working with us, and I can't say enough about how good she has been. Her willingness to help and look into challenges we have has been really great. I commend her for the job she is doing. Pros The software really works well for service, dispatch and customer records. So far, the system is doing most of what we need. Cons The QuickBooks desktop integration can be challenging. The reporting is difficult to figure out without support. It would be nice if it was simple to pull reports without help. Review Source Response from FieldPulse December 22, 2025 Thank you for the review, Barbara. We’re glad to hear FieldPulse has been working well for your service, dispatch, and customer records. We appreciate your feedback on QuickBooks Desktop integration and reporting. MM Marissa M. Admin Construction Used the software for: Less than 6 months ### "A Game Changer for Our Business" January 15, 2026 5.0 Excellent. \[sensitive content hidden\] our Customer Success Manager has been incredible partner in getting us more familiar with the system and how to transition over from QB. Pros FieldPulse has been a game changer for our business. The customer support is excellent, and the platform has made running our day-to-day operations far more efficient. Highly recommend. Cons The only area I see as a negative so far is that the service charge on credit card payments for our customers is a point higher than QuickBooks. We have not used the payment option yet, but I also think we receive our money faster using QB without additional service fees. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse Good reviews and pricing in our budget.. Review Source Response from FieldPulse January 16, 2026 Thank you for the review, Marissa. We are so glad to hear FieldPulse has been a game changer for your business and that your Customer Success Manager has been a great partner during your transition. We appreciate your feedback on payment processing as well. We are excited to continue supporting your team. MN Marissa N. Office Manager Facilities Services Used the software for: 1-2 years ### "Filter function" March 9, 2026 4.0 Pros The functionality to search Work Orders & how user friendly it can be. The layout is also a bonus as it helps keep everything in order. Cons The "Load More" button at the bottom of EVERY search. It can be difficult to create a report from the "reports" section due to the amount of search options. Review Source Response from FieldPulse March 11, 2026 Marissa, we are glad to hear the platform has been helpful for keeping everything organized for your team. We also appreciate you calling out areas like reporting and search results. Feedback like this helps us continue improving. Thanks for the review. JH Joey H. HVAC Utilities Used the software for: Less than 6 months ### "Newbie User" March 3, 2026 5.0 It's day two so we're hanging in there. It's different from our old system, but I think I'm starting to understand FieldPulse. Pros Your team to chat with was very helpful. I chatted with \[sensitive content hidden\] and he broke down everything I needed to know step by step. Cons I'm new and still getting used to the actions, so I guess I can't say yet. Hopefully there aren't any cons. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Looking for better efficiency and easy to use system Review Source Response from FieldPulse March 6, 2026 Joey, thank you for the review. It is awesome to hear that you are already getting the hang of FieldPulse. Let us know if you need anything as you continue getting set up! CB Christopher B. Project Manager Telecommunications Used the software for: 6-12 months ### "FieldPulse is a gamechanger for field management!" December 29, 2025 5.0 Pros Very user friendly. As a project manager, i love being able to manage projects within the software. Using gantt charts, subtasks, completion percentages, etc. Cons NOt much I don't like. Way better than some of the competing options. If I had to say something, I would say the mobile app could be improved. Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Had too many flaws that were a hinderance to us. Not very user friendly. Review Source Response from FieldPulse January 5, 2026 Christopher, we’re glad to hear FieldPulse has been easy to use and that the project management tools have been helpful. We also appreciate your feedback about the mobile app. Thank you for the review! MS Maranda S. owner Construction Used the software for: Less than 6 months ### "End of year" December 22, 2025 5.0 I am pleased with FieldPulse and would recommend to another company to use for their business needs. Pros I like the easy of the platform. easy to start my day off in the dashboard with all of my main screens in view. Our FieldPulse team has been excellent from the on boarding to our specialist \[sensitive content hidden\] . \[sensitive content hidden\] is very knowledgeable and patient, if I have any issues with the platform she is always available. Cons I didn't use another platform beforehand to compare it too. any issues I have had \[sensitive content hidden\] took care off and when we started working with \[sensitive content hidden\] she made sure any issues were taken care of immediately Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse Price was a huge part of our choice. Our owner has used 2 other platforms and he chose FieldPulse. Review Source Response from FieldPulse December 23, 2025 Thank you so much for the review, Maranda. We’re glad to hear FieldPulse has been easy to use and that the dashboard helps you start your day smoothly! FF Fred F. service coordinator Recreational Facilities and Services Used the software for: Less than 6 months ### "Job status view issue" March 12, 2026 5.0 Great program overall really enjoy new program experience, trying to learn as much possible through out daily tasks Pros Quick response on chat with \[sensitive content hidden\] regarding not being able to view a particular job# once status is changed to in progress Cons This is my very first time to use chat since this program is new to our company i do not have a like least at this time Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Company decision made for a better business system Review Source Response from FieldPulse March 16, 2026 Fred, thank you for the review. We are glad to hear the chat support has been helpful and that you are enjoying FieldPulse so far. As you continue to get comfortable with the platform, please feel free to reach out to our team if you need anything. LC Luke C. Technician Automotive Used the software for: 6-12 months ### "Technician " June 11, 2025 5.0 Overall with FieldPulse the good far outweighs the bad. We have gone from $40k in early December to pacing $120k in gross profit this month. Pros I really like the FieldPulse app because it helps keep everyone in our company on the same page. Before we started using it, we had to constantly check in with each other to find out where people were, what jobs were being handled, and what still needed attention. Now, all that information is right at our fingertips. It saves us a lot of time and energy by cutting down on unnecessary calls and texts. One of the biggest benefits is the increased efficiency—it’s helped us miss fewer appointments because we have better visibility of our schedules and job statuses. With everyone connected through FieldPulse, our operations run smoother, communication is clearer, and nothing important slips through the cracks. Cons The least thing I like about FieldPulse currently is the integration with the map. If there was a way for us to use the map feature to see where all of our customers are located when there is no task assigned to them that would help us out tremendously in scheduling routes checking in with past customers. Review Source Response from FieldPulse July 28, 2025 Hi Luke, thanks so much for sharing your experience! It’s great to hear how FieldPulse has improved communication for your team. We love seeing how those wins translate into real business growth—congrats on the incredible progress! We appreciate your feedback and are glad to have you in the FieldPulse community. LM Lisa M. Director Consumer Services Used the software for: 2+ years ### "Fieldpulse - Does NOT have its finger on the Pulse!" May 2, 2025 1.0 I'm locked into a $9k contract til October hoping like hell I can find a replacement before then. We started 2022. Pros recurring jobs sms to client crm forms full system app on iphone for managers Cons forms dont work and are now a separate fee?? costly per user when half of my staff only work a few hours a week Price increases are arbitrary and not negotiated - discount "disappreared" they change reports and things we need go missing eg gps corordinates taken off the timesheet report very slow to load - have to have nothing else running The Load More Option bottom of the screen is very annoying clients (180) all sent 50-100 text messages one Sunday morning - I lost actual clients over this Users - each time you add a new user you get charged even if you have deactivated one prior - then wrangling for a refund. help desk - they guys try really hard but without a phone interface its really difficult to explain each bug to them, time consuming Xero interface - creates errors in GST Payrix inferface - gavre up on this too as it was expensive and could not "see credits" or "discounts" and messed with the actual Xero accounting credibility. Historial lack of accuracy - as we have to keep using "seats "over and over, If i look back to a job two years ago it will show the staff member today holding that seat. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing FieldPulse this seemed too comlplicated for my staff and a big set up fee Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) connecteam pricing was in US Dollars - currency fluctuations made it suddenly very expensive Connecteam has no crm for job- client communication Review Source TL Taylor L. Office Admin Construction Used the software for: Less than 6 months ### "Amazing CRM system!" January 14, 2026 5.0 FieldPulse is the best scheduling system i have used in my 7 years of working with a company that uses one. Very little cons to this system from ones we have previously tried and a lot faster to learn and deal with/schedule customers. Id say FieldPulse is a top of the line scheduling software and would recommend it to anyone who is thinking about using them. Pros Easy scheduling Easy customer addresses/accounts with multiple Invoicing very to the point Customer support amazing! Assigning tasks super easy, can add templates for faster work approach assets on customers is wonderful Cons Not being able to change how field techs are managed on the schedule, and cant change hours of operation on schedule to block out when we are not working Review Source Response from FieldPulse January 16, 2026 Thank you for the review, Taylor. We’re glad to hear your team is enjoying the scheduling, task assignment, and customer management features. It amazing to hear that the platform has been easy to learn and helpful compared to other systems you’ve used. Thanks for taking the time to share your experience! MH Michael H. Owner Construction Used the software for: 6-12 months ### "Workable Entry level software" April 21, 2025 3.0 It is ok for the price. We have learned it's quirks and have tried to adjust Pros We can customize many aspects to fit how we work. It has made organizing jobs much easier Cons It is glitchy sometimes. I can not do things like make text bold or underline in the narrative of the quotes. The extra step of having to push upload after taking photos means that sometimes it does not happen. Would be better if the photos also went into the camera roll. It needs to intigrate with the phone book on iphone and android. We tried engage but it was terrible so now I have to cut and paste phone numbers, email addresses etc. It needs to sync contacts. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse Price and hopefully integration with our supplier Review Source Response from FieldPulse April 23, 2025 Hi Michael, thank you for the honest feedback. We're glad to hear that FieldPulse has helped make job organization easier and that the customization options are working well for your team. JS Joseph S. Owner Information Technology and Services Used the software for: Less than 6 months ### "5 stars! from Shore Wire" April 29, 2025 5.0 I really like the platform and I know I made the right choice with the platform. I see this being a great asset to my business and it's success. Pros Easy to use and has lots of features that are very helpful to a field service tech business. Email automations are great and add a nice touch to stay in contact with your customers. Field pulse payments and Quickbooks sync software has been excellent as well. The customer support has also been extremely helpful. Cons Navigation around the system needs to be better. When I make an estimate, invoice, asset, or anything really, once it is saved I need to click back to the starting point to enter more information again. The back buttons exist but ask you if you are sure you want to leave the page as if you didn't enter data into the fields just prior. Alternatives considered [Syncro](https://www.capterra.com/p/207618/Syncro/)[Zoho FSM](https://www.capterra.com/p/10014004/Zoho-FSM/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing FieldPulse I liked the asset management along with the way that invoices, estimates, and payments are handled. These are the most critical parts of the administration of the business. This is what gets into the customers hands and allows them to see what they are purchasing. FP provides a great product here. Review Source Response from FieldPulse April 30, 2025 Hi Joseph, thank you so much for the 5-star review and for choosing FieldPulse! We're thrilled to hear it's been a valuable asset to your business and that key features like email automations, payments, QuickBooks sync, and asset management are making an impact. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.