# Page 7 | FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is FieldPulse the right Service Dispatch solution for you? Explore 408 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153475/FieldPulse/reviews

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FieldPulse

4.6 (408)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 7 - Reviews of FieldPulse

## Showing most helpful reviews

Showing 151-175 of 408 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jenn S.  
Office Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Feedback for Fieldpulse"

February 10, 2026

4.0

It's very detailed. Definetly has customization advantages but I feel some things should just be ready to go. It can take a lot of set up time on clients end.

Pros

Fieldpulse has available agents on chat to help with any issues or questions you are having. They also provide a self help page for questions and assistance with Field pulse program.

Cons

There are times when I need an answer quickly but the chat representative can take time to respond. (More than 5-7 min. of waiting)

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

We wanted something that synced up with our quickbooks easier and wanted the flexibility for clients to pay any ACH fees .

Review Source

Response from FieldPulse

February 20, 2026

Jenn, thank you for sharing your experience. We are glad to hear our team has been helpful when questions come up. We also appreciate your feedback about the chat wait time. Thanks again for taking the time to leave a review.

SL

Shaugn L.  
Owner  
Industrial Automation  
Used the software for: 6-12 months

### "FieldPulse implementation review from a Forklift Service company"

September 15, 2025

5.0

My overall experience with FieldPulse has been great. Anytime we have needed help they have gone above and beyond to help us out.

Pros

We reviewed several solutions during our due diligence phase. We chose FieldPulse for the ease of use, customization, customer service, and it being an all in one solution. Our implementation specialist Noor and customer success specialist \[sensitive content hidden\] were both outstanding in helping us go live with FieldPulse. They have been a huge help.

Cons

In some of the reviews it has been said it can be a little buggy. We have only one had one small issue bug wise but it was fixed.

Review Source

JS

Jake S.  
Owner  
Construction  
Used the software for: 6-12 months

### "FieldPulse = Best FSM Software"

March 12, 2025

5.0

I was looking for an all-in-one software solution. FieldPulse checked all of the boxes from features I needed (like scheduling and dispatching, CRM, sales, and more) to the tailored care and support I got. I never felt like a number.

Pros

Incredible process and company all around. From the sales experience to onboarding and support, they have taken care of everything and truly tailored my experience.

Cons

Can't thin of a single thing. The people at FieldPulse really stand out.

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Reason for choosing FieldPulse

It was more customizable to my business and how I run my teams. Better functionality and work flows over all.

Review Source

Response from FieldPulse

March 26, 2025

Hey Jake, thank you for the amazing review! We're so glad FieldPulse checked all the boxes for your business and that you’ve felt supported every step of the way. Our team takes pride in providing a personalized experience, so it means a lot to hear that stood out. We're excited to keep supporting you as your business grows!

RD

Rachael D.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Good system, getting better"

July 21, 2025

4.0

Generally good. Over time we are using more features. The biggest help to us has been the automated customer communication. The performance of the system seems to be improving.

Pros

A good range of useful features. Online chat provides fast and efficient tech support. Automatic triggers for customer communications, email templates and activity logs are very helpful!

Cons

Sometimes it is laggy and slow. Too many clicks required for some functions. Limited training materials and premium support is not more helpful than the free online chat support.

Review Source

Response from FieldPulse

July 28, 2025

Thank you for the review, Rachael. We’re glad to hear you’re finding value in the features and that automated customer communication has been a big help. We appreciate your feedback on system performance, support, and training resources. This kind of input helps us continue to improve. If there’s anything else we can do to support your team, just let us know.

AW

Angela W.  
Business Manager  
Machinery  
Used the software for: Less than 6 months

### "Robust Tool for your business"

September 22, 2025

4.0

Overall I have had a very satisfactory experience with FP. Friendly and helpful customer service team and robust tool.

Pros

Very robust tool that gives you a lot of oversight of the business. A lot of options to tie software together so that all of your software is working together. Very impressive customer support team who makes learning the program easy.

Cons

There are a few bugs that needs to be worked out, but can certainly be worked around. Also, it is pricey. Has a lot of functionality but it comes with a steep price tag per user.

Alternatives considered

[Wrike](https://www.capterra.com/p/76113/Wrike/)

Reason for choosing FieldPulse

Seemed more robust. Had more capabilities and integrations.

Review Source

Response from FieldPulse

September 26, 2025

Thanks for the review, Angela. We’re glad to hear FieldPulse has given you greater visibility into your business! It’s great to know you’ve had a positive experience with our team. We appreciate your feedback on the occasional bugs. Input like this helps us continue to refine the platform and provide more value to our users.

MP

Mark P.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "FieldPulse is amazing!"

April 10, 2025

5.0

My overall experience with FieldPulse is a 10/10! It is honestly the BEST system that I have used for our company!

Pros

What I most like about FieldPulse is that it's very convenient for scheduling our customers and setting up our service techs/admins. It's also very great to use for creating our estimates and sending them to our customers. Also the team members are very helpful.

Cons

What I least like about FieldPulse is the constant pop ups when scheduling even though it can be helpful at times.

Switched from

[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)

FieldPulse is way better at communicating.

Review Source

Response from FieldPulse

April 16, 2025

Hi Mark, thank you for the review! We're so glad to hear that FieldPulse has helped streamline your scheduling and estimating processes.

DW

DeAnn W.  
Operations  
Construction  
Used the software for: Less than 6 months

### "Field Pulse keeps me informed from the field"

February 5, 2026

5.0

Everyone is super helpful. I have not ran across one person yet that was not willing to go above and beyond to help me be successful.

Pros

Ease of scheduling, value for money for product received, ease of obtaining contractual signatures on estimates.

Cons

Most issues I have ran across have been lack of experience. I find the chat support to be most helpful and they can usually fix any issues I am having.

Switched from

[Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/)

Scheduling was too hard to figure out....

Review Source

Response from FieldPulse

February 13, 2026

Thank you for the review, DeAnn. We are so glad to hear that you are enjoying FieldPulse so far. We re happy to have you with us and appreciate you taking the time to share your experience!

CK

Cam K.  
Estimating and Design Coordinator  
Construction  
Used the software for: 6-12 months

### "Best Review"

October 1, 2025

5.0

My overall experience with FieldPulse has been great. They have been very helpful and the software is easy to use.

Pros

One of the things I like most about FieldPulse is the great customer service. They have been very helpful throughout onboarding.

Cons

My least favorite thing about FieldPulse is the way estimates look once sent to the customer. One example of this is we usually send 2-3 options in our estimates and occasionally go back and forth and end up with 8 or more. I don't like to delete previous options but don't necessarily want to send them with the new options. It would be nice to be able to toggle on/off options within the estimates.

Review Source

Response from FieldPulse

October 3, 2025

Thank you for the review, Cam. We’re glad to hear our customer service team has been helpful throughout onboarding. We also appreciate your feedback on estimates. We’ll be sure to share it with our product team as we continue to improve the platform.

RR

Ruben R.  
Department Mangaer  
Construction  
Used the software for: 6-12 months

### "My Team is falling in love with field pulse"

November 12, 2025

5.0

fair-good. Helpful tools and access to assistance when I need it. I wish the price book was easier to set up.

Pros

The ease of use from office to field. My guys enjoy the real live updates and the notification the office staff gets when changes are made.

Cons

the learning curve could be better. also the sales portion of when I first got it. the sales rep was not fully transparent.

Review Source

Response from FieldPulse

November 14, 2025

Thank you for the review, Ruben. It’s great to know FieldPulse has made communication and your day to day work easier!

LT

Lori T.  
Accountant  
Industrial Automation  
Used the software for: Less than 6 months

### "Accountant- R&R Lift "

September 15, 2025

5.0

Overall, our experience with FieldPulse has been really positive. It’s made a big difference in how we manage our day-to-day operations — everything from scheduling to invoicing is more organized and efficient. The platform is easy to use, the mobile app works great for our team in the field, and the customer support.

Pros

What we like most about FieldPulse is how much easier it makes running our business. It's very user-friendly — everything is easy to find, simple to use, and doesn’t take a ton of training to get the team up and running. It helps us stay organized and keeps everyone on track, whether we're in the office or out in the field. On top of that, the support has been awesome. \[sensitive content hidden\], our Customer Success Specialist, has been especially great — always quick to respond, super helpful, and genuinely cares about making sure we’re set up for success.

Cons

If we had to pick something, a few features can feel a bit limited or take some extra steps to get right. But overall, it’s really user-friendly, and anytime we’ve had questions, \[sensitive content hidden\] and the support team have been quick to help.

Review Source

LB

Lauren B.  
OFFICE COORDINATOR  
Glass, Ceramics & Concrete  
Used the software for: 6-12 months

### "Very Happy With Field Pulse!"

May 7, 2025

5.0

So far - it's better than our old system! I love how detailed everything is and the fact that our clients who need to pay off invoices can finally do that!

Pros

What I love most about FP is the customer support team! They go above & beyond to help me with my questions and provide solutions quickly!

Cons

It's not a matter of what I liked least, it was definitely a transition from the system we used beforehand. I don't know if you can really count that against FP!

Switched from

[GPS Insight](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/)

WE MADE THE SWITCH IN EARLY DECEMBER OF 2024

Review Source

Response from FieldPulse

May 8, 2025

Hi Lauren, thanks for letting us be a part of your wins! Appreciate the kind words.

JG

Julie G.  
Administrative Assistant  
Consumer Goods  
Used the software for: Less than 6 months

### "GREAT SERVICE"

February 6, 2026

5.0

Love that I can get help at any time of day or night. Program is very user friendly and service has been exceptional. I just started working with a company that uses FieldPulse and it has been an easy tradition to working with a new system.

Pros

Wonderful customer service! Quick response, walk thru steps with me and patience-waited until I tested. The features are very user friendly.

Cons

All positive experience thus far. The only change I would make (which I heard is being worked on) is to be able to send service confirmation to two customer emails at one time instead having to send separate.

Review Source

Response from FieldPulse

February 13, 2026

Thank you for the review, Julie. We are so glad to hear you have had a positive experience and that our customer support team has been helpful. We appreciate you taking the time to share your feedback!

MC

Melanie C.  
Office Admin  
Consumer Services  
Used the software for: Less than 6 months

### "New User Review"

June 10, 2025

5.0

So far it's been working great as we try to figure out the best ways to use it as a company. I think there could be some things added/updated to make the use a bit more productive.

Pros

The organization of the jobs on the schedule screen and the multiple different views given. Also love how easy it is to search.

Cons

The lack of filters for material lists. When you go back after being in a job record you can't just go back to the main screen where you started.

Review Source

Response from FieldPulse

June 17, 2025

Hi Melanie, thanks for leaving a review of FieldPulse! We are glad to hear you're having a positive experience and really appreciate your feedback on Material Lists. We are always making updates so keep an eye out for upcoming changes!

GE

Gordon E.  
Gutter Installer owner CEO  
Construction  
Used the software for: 1-2 years

### "Best CRM on the market"

May 8, 2025

5.0

Excellent I believe it's the best one in the market. Hands down

Pros

The ease of use and to bring everything I need for my business into one format

Cons

There's nothing I don't like about \[sensitive content hidden\] pulse it's awesome all the way around

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Reason for choosing FieldPulse

The easy use it was told was awesome, support I was told was awesome and this all turned out to be true.

Review Source

Response from FieldPulse

May 12, 2025

That's what we like to hear! Thanks for the great review, Gordon!

JR

Joshua R.  
President  
Facilities Services  
Used the software for: Less than 6 months

### "Fielpulse for the win!!!"

August 28, 2025

5.0

Absolutely love it. Support is fantastic and my quoting and invoicing has improved majorly. Data tracking is awesome!

Pros

We demoed several software companies to get the right fit for our company. Fieldpulse was clearly in the lead with all the options the offered. I can say that it was the right decision. Tracking time, technicians, margins, assets, you name it, Fieldpulse does it all. The support is next to none as well. Ive used several different software and Ive never gotten support as quick as I do with Fieldpulse. It a great value for your money!

Cons

The only feedback I have at this point is Id like to see my invoices automatically convert to "Invoiced" after the invoice is sent to the customer. I have to manually do it. Not sure if this is a glitch but it happens often.

Switched from

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)

Zoho didnt fit all of our needs and had character limits that were essential to our business

Review Source

Response from FieldPulse

August 29, 2025

Thank you for the review, Joshua. We’re so glad to hear that FieldPulse has been the right fit for your business and that features like time tracking, asset management, and quoting have helped streamline your operations!

HC

Heather C.  
Business Development Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "New Field Pulse App"

June 17, 2025

5.0

Overall happy with the functionality of the app. Appreciate \[sensitive content hidden\] and our onboarding. We invested in the additional support for the financial side of things.

Pros

I like that we can streamline operations, communicate with our team and customers all from our phone/desktop.

Cons

Wish we could have an automatic credit card fee applied and removable if our customers opt to pay cash or check.

Switched from

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Limited features and super outdated, limited forms and ability to make our own templates.

Review Source

Response from FieldPulse

June 23, 2025

Hi Heather, thanks for the great feedback! We're happy to hear FieldPulse is helping you streamline operations and stay connected with both your team and customers. We appreciate your note on credit card fee flexibility—it’s valuable input as we continue enhancing the platform. Thanks for being part of the FieldPulse community!

JS

Jason S.  
owner  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Love it, don't buy anything else"

June 24, 2025

5.0

Overall I am very happy with field pulse. When we do have questions, issues, or comments to improve, the team is always quick, friendly, and helpful.

Pros

The organization it provides, the ability to keep all job and customer data in one place. The customer portal is our favorite feature.

Cons

The quickbooks feature doesn't work right. It causes all kinds of issues but would love for my accountant to have all the data

Review Source

Response from FieldPulse

July 1, 2025

Thanks for the great feedback, Jason! We're glad FieldPulse is helping you stay organized and that the customer portal has been such a valuable feature for your team. We appreciate your note on the QuickBooks integration and understand how important smooth data flow is. It's great to hear our support team has been quick and helpful—we're always here to make your experience even better!

DR

Dan R.  
President  
Glass, Ceramics & Concrete  
Used the software for: Less than 6 months

### "First Impressions with FieldPulse"

February 4, 2026

5.0

As a new user I am enjoying FieldPulse. Having worked with other systems, I find FieldPulse pretty intuitive and easy to configure and manage.

Pros

Workflow process and configuration allows you to adapt the software product to our needs. Integration into other systems such as payments, ERP, etc allow for seamless business processes.

Cons

The price catalog functionality is in the process of getting updated. Current price functionality is very limited

Review Source

Response from FieldPulse

February 13, 2026

Thank you for the review, Dan. We are glad to hear you are enjoying FieldPulse so far. It is great to know the workflow setup and integrations have been a good fit for your business!

RM

Rodger M.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great product whether you are single owner or multi employees"

May 8, 2025

5.0

I have been using field pulse for over 3 years. I love the attention they put into the platform....

Pros

Ease of use. Very reasonably priced monthly. Customer service whether you have a question or concern answer you quickly.

Cons

don't like the fact that sending a message to a customer when enroute is a bit difficult to access..

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

price and features. Housecall pro support was lacking

Review Source

Response from FieldPulse

May 12, 2025

Hey Rodger - appreciate the great review and thanks for being such an awesome FieldPulse user!

LM

Logan M.  
Service agent  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "FieldPulse is a winner"

October 1, 2025

4.0

Overall pleased with the functionality, minus a few hiccups. I enjoy using FieldPulse over some of the other apps I’ve used.

Pros

I like the streamline service where everything can be done through one singular app. Shout out to \[sensitive content hidden\] for sending the link for a review.

Cons

It doesn’t refresh immediately. Most of the time I have to close out, and pull it back up to get it to refresh.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Better streamline service within the app

Review Source

Response from FieldPulse

October 3, 2025

Thank you for the review, Logan. We’re glad to hear that FieldPulse has helped streamline your work!

RF

Rachelle F.  
Administrator  
Construction  
Used the software for: 2+ years

### "Pros strongly outweigh cons"

June 10, 2025

5.0

Attentiveness from staff, program is user friendly, constantly being improved and upgraded with new features, overall very happy with service.

Pros

Contantly upgrading and improving program with new features, user friendly, meets all needs for business.

Cons

If issues arise, deleting the app and reinstalling is almost always necessary, and it is very inconvenient most times.

Switched from

[Joist](https://www.capterra.com/p/230138/Joist/)

Needed a better program that offered more.

Review Source

Response from FieldPulse

June 16, 2025

Hi Rachelle, thank you for your review. We are so glad to hear you've had a positive experience!

SB

Sacha B.  
CEO. Plumber  
Construction  
Used the software for: 1-2 years

### "User satisfied"

April 9, 2025

5.0

They've always been quick to answer all questions. they have tons of training videos to help with a lot as well.

Pros

Affordable, customizable and great customer service.

Cons

Not all integrations are possible in Canada

Alternatives considered

[Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/)

Reason for choosing FieldPulse

price and the promise of growth. also customer service

Review Source

Response from FieldPulse

April 16, 2025

Hi Sacha, we're glad to hear you're finding FieldPulse customizable and appreciate your feedback. Thank you for taking the time to share your experience!

BAM

Beth Ann M.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Streamlined, Supportive, and Easy to Use!"

October 28, 2025

4.0

We’re really enjoying FieldPulse so far and are excited to transition all our project management into it. It’s user-friendly, efficient, and clearly designed with field teams in mind!

Pros

Our rep is fantastic. She's sooo patient with us, responsive, knowledgeable, and always quick to help with any tech requests. I love that everything we need is easily accessible in one place, and the map option makes routing and scheduling effortless.

Cons

I do wish the platform offered a little more flexibility. For example, having the option to sort by date in the projects section, being able to change the customer on a work order or project after it’s created would be really helpful for correcting simple entry mistakes, and possibly being able to put the projects on the map.

Review Source

Response from FieldPulse

October 31, 2025

Thank you for the review, Beth Ann. We’re so happy to hear that FieldPulse has helped make routing and scheduling easier for your team. We’re happy to hear things are going well and look forward to seeing your team continue to grow with FieldPulse!

AA

Austin A.  
CEO  
Construction  
Used the software for: 1-2 years

### "Middle of the road"

March 25, 2025

4.0

Overall I think it is one of the top companies out there. If you are looking for something with a lot of options and support but don't want to pay high prices this may be the right software if you can handle some of the limitations.

Pros

I think they have some of the best customer support out there.

Cons

Newer company still going through many growing pains and sometimes I feel like they are behind in the race.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing FieldPulse

Price was a lot lower than the leader in industry while still offer a lot of the features I really wanted.

Review Source

Response from FieldPulse

March 26, 2025

Austin, we're glad to hear our customer support has stood out and that you’re finding value in the features we offer. Thank you for your feedback.

CU

Christina U.  
Office Manager  
Construction  
Used the software for: 2+ years

### "3 Year User Experience"

February 28, 2025

4.0

4/5. Seems like it's still being built. Many pieces of data I ask for are unable to be gathered.

Pros

Portability. Able to use in office and field and info updates in real time.

Cons

Desktop vs mobile experience is not always the same. Some features are easier to use on either platform. Timesheets are clunky for work orders. Unable to see what dates field was on each work order.

Alternatives considered

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Reason for choosing FieldPulse

Cost. Fieldpulse was less than half the cost with of service titan when including the 40% discount offered.

Switched from

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Sage was not offering a product that was less than $20k a year. We have a small team and did not need their entire product.

Review Source

Response from FieldPulse

March 26, 2025

Hi Christina, thanks for being with us for the past three years and for sharing your feedback!

Talk to a Capterra advisor for free and get results within 15 minutes.