# Page 9 | FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is FieldPulse the right Field Service Management solution for you? Explore 452 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153475/FieldPulse/reviews --- FieldPulse 4.6 (452) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 9 - Reviews of FieldPulse ## Showing most helpful reviews Showing 201-225 of 452 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GE Gordon E. Gutter Installer owner CEO Construction Used the software for: 1-2 years ### "Best CRM on the market" May 8, 2025 5.0 Excellent I believe it's the best one in the market. Hands down Pros The ease of use and to bring everything I need for my business into one format Cons There's nothing I don't like about \[sensitive content hidden\] pulse it's awesome all the way around Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing FieldPulse The easy use it was told was awesome, support I was told was awesome and this all turned out to be true. Review Source Response from FieldPulse May 12, 2025 That's what we like to hear! Thanks for the great review, Gordon! RF Rachelle F. Administrator Construction Used the software for: 2+ years ### "Pros strongly outweigh cons" June 10, 2025 5.0 Attentiveness from staff, program is user friendly, constantly being improved and upgraded with new features, overall very happy with service. Pros Contantly upgrading and improving program with new features, user friendly, meets all needs for business. Cons If issues arise, deleting the app and reinstalling is almost always necessary, and it is very inconvenient most times. Switched from [Joist](https://www.capterra.com/p/230138/Joist/) Needed a better program that offered more. Review Source Response from FieldPulse June 16, 2025 Hi Rachelle, thank you for your review. We are so glad to hear you've had a positive experience! LT Lori T. Accountant Industrial Automation Used the software for: Less than 6 months ### "Accountant- R&R Lift " September 15, 2025 5.0 Overall, our experience with has been really positive. It’s made a big difference in how we manage our day-to-day operations — everything from scheduling to invoicing is more organized and efficient. The platform is easy to use, the mobile app works great for our team in the field, and the customer support. Pros What we like most about is how much easier it makes running our business. It's very user-friendly — everything is easy to find, simple to use, and doesn’t take a ton of training to get the team up and running. It helps us stay organized and keeps everyone on track, whether we're in the office or out in the field. On top of that, the support has been awesome. \[sensitive content hidden\], our Customer Success Specialist, has been especially great — always quick to respond, super helpful, and genuinely cares about making sure we’re set up for success. Cons If we had to pick something, a few features can feel a bit limited or take some extra steps to get right. But overall, it’s really user-friendly, and anytime we’ve had questions, \[sensitive content hidden\] and the support team have been quick to help. Review Source MC Melanie C. Office Admin Consumer Services Used the software for: Less than 6 months ### "New User Review" June 10, 2025 5.0 So far it's been working great as we try to figure out the best ways to use it as a company. I think there could be some things added/updated to make the use a bit more productive. Pros The organization of the jobs on the schedule screen and the multiple different views given. Also love how easy it is to search. Cons The lack of filters for material lists. When you go back after being in a job record you can't just go back to the main screen where you started. Review Source Response from FieldPulse June 17, 2025 Hi Melanie, thanks for leaving a review of FieldPulse! We are glad to hear you're having a positive experience and really appreciate your feedback on Material Lists. We are always making updates so keep an eye out for upcoming changes! BAM Beth Ann M. Project Manager Construction Used the software for: Less than 6 months ### "Streamlined, Supportive, and Easy to Use!" October 28, 2025 4.0 We’re really enjoying so far and are excited to transition all our project management into it. It’s user-friendly, efficient, and clearly designed with field teams in mind! Pros Our rep is fantastic. She's sooo patient with us, responsive, knowledgeable, and always quick to help with any tech requests. I love that everything we need is easily accessible in one place, and the map option makes routing and scheduling effortless. Cons I do wish the platform offered a little more flexibility. For example, having the option to sort by date in the projects section, being able to change the customer on a work order or project after it’s created would be really helpful for correcting simple entry mistakes, and possibly being able to put the projects on the map. Review Source Response from FieldPulse October 31, 2025 Thank you for the review, Beth Ann. We’re so happy to hear that FieldPulse has helped make routing and scheduling easier for your team. We’re happy to hear things are going well and look forward to seeing your team continue to grow with FieldPulse! HC Heather C. Business Development Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "New Field Pulse App" June 17, 2025 5.0 Overall happy with the functionality of the app. Appreciate \[sensitive content hidden\] and our onboarding. We invested in the additional support for the financial side of things. Pros I like that we can streamline operations, communicate with our team and customers all from our phone/desktop. Cons Wish we could have an automatic credit card fee applied and removable if our customers opt to pay cash or check. Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Limited features and super outdated, limited forms and ability to make our own templates. Review Source Response from FieldPulse June 23, 2025 Hi Heather, thanks for the great feedback! We're happy to hear FieldPulse is helping you streamline operations and stay connected with both your team and customers. We appreciate your note on credit card fee flexibility—it’s valuable input as we continue enhancing the platform. Thanks for being part of the FieldPulse community! GJ Grace J. Office Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Ok for some, not for others" January 21, 2026 4.0 Not bad, choppy. I just recommed looking into any software your thinking about very carefully. This was not for us. Pros The purchase orders were linked to jobs and proposals. Very easy to track and pay. Easy access to them. Cons Engage phone. Not quite what we were hoping. calls were delayed in answering. Some messages not received Review Source Response from FieldPulse January 23, 2026 Thank you for the review, Grace. We’re glad to hear purchase orders and job tracking were easy to use. We also appreciate you sharing your feedback on Engage. Feedback like this helps us understand where improvements are needed. Thanks for taking the time to share your perspective. JS Jason S. owner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Love it, don't buy anything else" June 24, 2025 5.0 Overall I am very happy with field pulse. When we do have questions, issues, or comments to improve, the team is always quick, friendly, and helpful. Pros The organization it provides, the ability to keep all job and customer data in one place. The customer portal is our favorite feature. Cons The quickbooks feature doesn't work right. It causes all kinds of issues but would love for my accountant to have all the data Review Source Response from FieldPulse July 1, 2025 Thanks for the great feedback, Jason! We're glad FieldPulse is helping you stay organized and that the customer portal has been such a valuable feature for your team. We appreciate your note on the QuickBooks integration and understand how important smooth data flow is. It's great to hear our support team has been quick and helpful—we're always here to make your experience even better! KM Kelly M. Administrative Utilities Used the software for: Less than 6 months ### "NEEDS WORK" June 1, 2026 2.0 It is a work in progress, and its great, but needs to sync better with other programs, to insure the customer is getting the best experience. Pros can move around the software easily. I like that we have live chats, and that most of the time they can fix it quickly. Cons that it does not sync with our other program. Needs to be better fields. we need to be able to fix an issue quickly, and not have to wait. Review Source Response from FieldPulse June 5, 2026 Hi Kelly, really glad the navigation and live chat have been working well for you. The sync piece is noted — please reach out to our support team so we can look into it. LB Lauren B. OFFICE COORDINATOR Glass, Ceramics & Concrete Used the software for: 6-12 months ### "Very Happy With Field Pulse!" May 7, 2025 5.0 So far - it's better than our old system! I love how detailed everything is and the fact that our clients who need to pay off invoices can finally do that! Pros What I love most about FP is the customer support team! They go above & beyond to help me with my questions and provide solutions quickly! Cons It's not a matter of what I liked least, it was definitely a transition from the system we used beforehand. I don't know if you can really count that against FP! Switched from [GPS Insight](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/) WE MADE THE SWITCH IN EARLY DECEMBER OF 2024 Review Source Response from FieldPulse May 8, 2025 Hi Lauren, thanks for letting us be a part of your wins! Appreciate the kind words. MP Mark P. Owner Consumer Services Used the software for: 1-2 years ### "FieldPulse is amazing!" April 10, 2025 5.0 My overall experience with is a 10/10! It is honestly the BEST system that I have used for our company! Pros What I most like about is that it's very convenient for scheduling our customers and setting up our service techs/admins. It's also very great to use for creating our estimates and sending them to our customers. Also the team members are very helpful. Cons What I least like about is the constant pop ups when scheduling even though it can be helpful at times. Switched from [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) is way better at communicating. Review Source Response from FieldPulse April 16, 2025 Hi Mark, thank you for the review! We're so glad to hear that FieldPulse has helped streamline your scheduling and estimating processes. AA Astrid A. Dispatch Utilities Used the software for: Less than 6 months ### "Pretty easy to work with " February 17, 2026 4.0 Pros The implementation phase was great, they were patient in teaching us all of the features. It has helped us with scheduling and staying in communication with our plumbers. What is great is that we get notified as soon as a customer opens a file, which helps us to follow up. Cons is growing, and over time we hope to grow with it. Some downsides include not having a feature to help our plumbers write estimates or invoices, but we know this will come with time. The line item feature in invoices is also a bit of a bummer. Review Source Response from FieldPulse February 23, 2026 Astrid, thank you for the review. We are happy to hear that scheduling and team communication have improved for you. We also appreciate your feedback on the estimate and invoice tools. Input like this helps us continue to improve as we grow. RM Rodger M. Owner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great product whether you are single owner or multi employees" May 8, 2025 5.0 I have been using field pulse for over 3 years. I love the attention they put into the platform.... Pros Ease of use. Very reasonably priced monthly. Customer service whether you have a question or concern answer you quickly. Cons don't like the fact that sending a message to a customer when enroute is a bit difficult to access.. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) price and features. Housecall pro support was lacking Review Source Response from FieldPulse May 12, 2025 Hey Rodger - appreciate the great review and thanks for being such an awesome FieldPulse user! SG Sandy G. Operations Manager Construction Used the software for: Less than 6 months ### "New User is Very Happy!" April 21, 2026 5.0 Very happy. I just recommended Field Pulse to a previous employer who has been having issues with the multiple programs they are trying to get the "talk" to each other. Pros Just learning but so far, compared to the programs I have used in the past, Field Pulse is extremely user friendly. I love how there is full integration and I am not having to export information to get what I need. It is also very convenient that I am able to Chat with someone when I have a specific question that a tutorial is unable to answer for me. Cons Nothing bad so far. I'm hoping that there will not be anything negative as I navigate through this learning experience. Review Source Response from FieldPulse April 29, 2026 Hi Sandy, really appreciate you taking the time to leave a review. Happy to hear you're enjoying the integrations. SG Scot G. Owner Restaurants Used the software for: 1-2 years ### "Better Than My Old Wintac Program" August 14, 2025 5.0 Pros The tech support we receive. They also listen to some of our recommendations to make the program better. Cons Having to switch from my old Wintac program to was not fun. I am still trying to figure how to work with all my reports from the Quick books side of the program. Review Source Response from FieldPulse August 18, 2025 Thank you for the review, Scot. We’re so glad to hear our support team has been helpful and that your feedback is being heard. We know making the switch from another platform and working through QuickBooks reporting can be a challenge, and we appreciate your patience as you get adjusted. We’re here to help make the transition as smooth as possible. JS Jake S. Owner Construction Used the software for: 6-12 months ### "FieldPulse = Best FSM Software" March 12, 2025 5.0 I was looking for an all-in-one software solution. checked all of the boxes from features I needed (like scheduling and dispatching, CRM, sales, and more) to the tailored care and support I got. I never felt like a number. Pros Incredible process and company all around. From the sales experience to onboarding and support, they have taken care of everything and truly tailored my experience. Cons Can't thin of a single thing. The people at really stand out. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse It was more customizable to my business and how I run my teams. Better functionality and work flows over all. Review Source Response from FieldPulse March 26, 2025 Hey Jake, thank you for the amazing review! We're so glad FieldPulse checked all the boxes for your business and that you’ve felt supported every step of the way. Our team takes pride in providing a personalized experience, so it means a lot to hear that stood out. We're excited to keep supporting you as your business grows! Erin W. Owner Individual & Family Services Used the software for: Less than 6 months ### "So far so good!" August 4, 2025 5.0 So far they have been easy to work with and we have yet to use the app but it looks like everything we will need. Pros Very responsive and helpful when I sent a message. They reached out quickly and helped me get set up. Cons Nothing stands out so far! We have not have time to use the software yet but I am looking forward to trying it out. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) HCP makes it very difficult to do out job Review Source EL Erin L. CEO Construction Used the software for: Less than 6 months ### "Great customer Service" September 16, 2025 5.0 So far so good, we are new to and still in the implementation part. We have had a good experience so far Pros The live chat service is amazing! They are quick and very helpful. Its user friendly and always get a solution to my issue Cons Some items are not user friendly such as employees area and ways you have to make things work. Some areas are very confusing Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse The cost of service titan was much higher Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) It didn't give us proper reports or job costing Review Source Response from FieldPulse September 19, 2025 Thank you for the review, Erin. We’re glad to hear our live chat support has been quick and helpful. We appreciate your feedback! GW Greg W. Marketing Sales Construction Used the software for: Less than 6 months ### "Customer Service On Another Level" May 28, 2026 5.0 We still have much to discover as we learn the full scope of how can streamline our business both from a sales perspective, but also as we look to communicate better, both internally and with our clients and prospects. The overall experience has been fantastic, the only thing holding us back is ourselves and making time to understand and implement. That said, the customer services makes us want to make this happen faster. Pros I am still new to , serving in multiple capacities. Most recently working with to streamline our web leads going directly into FieldPulse. Ken S. understood what my goals were and was quick to help us as we worked on this migration. Cons At this point I do not have any "Cons". The support team has been very responsive with all of our request. Review Source Response from FieldPulse June 5, 2026 Hi Greg — glad the communication and sales side is already making a difference. As you continue to get comfortable on the platform, Ken and the team are here along the way. We're glad to have you with us. KF Kristen F. Office Coordinator Glass, Ceramics & Concrete Used the software for: 6-12 months ### "Review from system user " December 19, 2025 5.0 It was well, just wish the issue would stop. I have to keep reaching out to support if the customer pays themselves online Pros I got quick responses, if there is an issue the support line is always willing and ready to help if need be. Cons Issue with system is not getting fixed. The issue that I have reported has yet to be fixed. It has been weeks now Review Source Response from FieldPulse December 23, 2025 Thank you for the review, Kristen. We’re really sorry to hear how frustrating this has been. We appreciate you taking the time to share this and will make sure your feedback is passed along to the team. BT Brandy T. Office Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Field Pulse troubeshooting" September 16, 2025 5.0 Wonderful. I have reached out a few times and everyone has been very polite. I am completely new to Field Pulse and the staff there has been so wonderful and caring. Pros \[sensitive content hidden\] were very patient and informative. They both took their time to walked me through every step. We weren't able to get it on the first couple of tries but neither of them gave up until the problem was resolved Cons I specifically need more training. Is there links that can help me? I am brand new to Field Pulse and I would love to know more about the things it is capable of heling me with. Review Source Response from FieldPulse September 19, 2025 Thank you for the review, Brandy. We’re so glad our team has been helpful as you get more comfortable with the platform. For extra support, you’re welcome to join our official Facebook user group where our customers share tips and best practices. You can also check out our Help Center (https://help.fieldpulse.com/en/) for additional resources. Our team is here anytime you need support, and we’re committed to helping you maximize your experience with FieldPulse! DM Daniel M. Owner and General Manager Construction Used the software for: Less than 6 months ### "Easy to learn with great support" April 30, 2025 5.0 I have been very happy with the onboarding process and learning curve. It is very easy to use and is has been helpful in my business. I feel like we can scale more successfully with this software Pros Easy to learn and use, great customer service Cons will get pricey when adding more employees Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse jobber too cookie cutter, service titan wasn't worth the expense, too many things I didn't need Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) need something to help us scale. Wanted 1 workflow program Review Source Response from FieldPulse May 5, 2025 Hey Daniel, so glad to hear you've had a positive experience working with our team! Thanks for the review :) JB Julie B. Dispatch Administration Consumer Services Used the software for: Less than 6 months ### "Great Service" June 5, 2026 5.0 Love it so far! The customer Service is my favorite! I feel like the more I explore, the more I see how nice this program is. I love that there are so many videos under the help section and I am looking forward to the Tuesday Q&A sessions! Pros Customer Support!!! The support is so helpful! I love it! The site is pretty easy to navigate as well. Cons is doing amazing! I would prefer some more videos with some hands on test site to play around as I am a hands on learner. Review Source SB Sacha B. CEO. Plumber Construction Used the software for: 1-2 years ### "User satisfied" April 9, 2025 5.0 They've always been quick to answer all questions. they have tons of training videos to help with a lot as well. Pros Affordable, customizable and great customer service. Cons Not all integrations are possible in Canada Alternatives considered [Field Service Management](https://www.capterra.com/p/212692/GPS-Insight-Field-Service-Management/) Reason for choosing FieldPulse price and the promise of growth. also customer service Review Source Response from FieldPulse April 16, 2025 Hi Sacha, we're glad to hear you're finding FieldPulse customizable and appreciate your feedback. Thank you for taking the time to share your experience! CU Christina U. Office Manager Construction Used the software for: 2+ years ### "3 Year User Experience" February 28, 2025 4.0 4/5. Seems like it's still being built. Many pieces of data I ask for are unable to be gathered. Pros Portability. Able to use in office and field and info updates in real time. Cons Desktop vs mobile experience is not always the same. Some features are easier to use on either platform. Timesheets are clunky for work orders. Unable to see what dates field was on each work order. Alternatives considered [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing FieldPulse Cost. was less than half the cost with of service titan when including the 40% discount offered. Switched from [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Sage was not offering a product that was less than $20k a year. We have a small team and did not need their entire product. Review Source Response from FieldPulse March 26, 2025 Hi Christina, thanks for being with us for the past three years and for sharing your feedback! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.