--- title: "FieldPulse Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FieldPulse Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/153475/FieldPulse/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # FieldPulse Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FieldPulse ## What is FieldPulse? FieldPulse is an all-in-one business management solution for field service teams. Our software, coupled with our award-winning customer success team, empowers business owners, admin, and technicians in every aspect of their work. Our software includes standard FSM features like scheduling and dispatching, estimate and invoice management, and CRM, while also has more advanced tools like flat-rate pricebook, lead management, inventory management, and advanced reporting functionalities. If you are struggling to keep up with admin work, feeling burdened by disorganized team communication, need to improve your customer's experience, or want to better understand your business's health, FieldPulse can help. Customer Management Scheduling & Dispatching Estimates & Invoices Timesheets Customer Communications Booking Portals and much more... ## What is FieldPulse used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Quoting](https://www.capterra.com/quoting-software/) Recognitions Shortlist Overall rating Based on 502 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 3% Pros & cons Centralized scheduling and dispatch tools Responsive and accessible chat help Frequent bugs and glitches Cumbersome data management processes Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Electrical Contractor / 2026 - Electrical Estimating / 2026 - Field Service Management / 2026 - HVAC / 2026 - HVAC Estimating / 2026 - Plumbing / 2026 - Roofing / 2026 - Service Dispatch / 2026 - Work Order / 2026 - Quoting / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FieldPulse alternatives Highest Rated [4.6 (5,318)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (342)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153475/FieldPulse/alternatives/) ## FAQs about FieldPulse Overview ### What problems does FieldPulse solve? FieldPulse solves fragmented field-service workflows by centralizing estimates, work orders, scheduling, dispatch, customer histories, invoices, and payments. Real-time mobile updates reduce phone calls, paperwork, duplicate entry, and missed follow-ups while giving office staff visibility into job progress. Service managers, dispatchers, technicians, and small business owners benefit most. Answer based on 307 reviews Overview ### Which roles and teams benefit most from FieldPulse? FieldPulse is most used by business owners, presidents, and executives who oversee service operations, job profitability, and team performance. Office managers and administrative staff manage scheduling, customer records, estimates, and invoicing. Operations, service, and project managers coordinate field crews, while plumbers, HVAC technicians, and electricians track jobs and complete work orders. Answer based on 500 reviews Overview ### What company size and industries is FieldPulse built for? FieldPulse is an all-in-one business management solution for small field service teams, with 97% of reviewers from small businesses and Construction representing 49%. It also serves Electrical/Electronic Manufacturing (10%) and Consumer Services (7%), while reviewer representation from midsize businesses (2%) and enterprises (1%) is limited. Answer based on 502 reviews Features and Usability ### What are the key features of FieldPulse? FieldPulse includes core billing and invoicing, mobile access, scheduling, and quotes/estimates for managing field jobs and customer payments. Its calendar management and dispatch management help teams assign technicians, view availability, and coordinate appointments, while customer database and service history features retain customer details and past work records. Accounting integration supports QuickBooks syncing. Answer based on 192 reviews Integrations ### Which third-party tools and platforms does FieldPulse integrate with? FieldPulse integrates with 8 third-party platforms, including QuickBooks Online for accounting, Zapier for workflow connections, Google Calendar for scheduling, and NiceJob for reviews. Its catalog also lists Azuga Fleet, CompanyCam, Mailchimp, and Market360, covering fleet management, job documentation, marketing, and customer communications. Answer based on 62 reviews Getting Started and Support ### How easy is it to onboard and train a team on FieldPulse? FieldPulse offers in-person and live online training, webinars, documentation, and videos. Reviewers report that technicians, field sales staff, and nontechnical users often learn core tasks quickly, while administrators and teams configuring many features need more time. Support and ongoing training help, though some users want more detailed or hands-on video guidance. Answer based on 63 reviews Getting Started and Support ### What customer support options does FieldPulse offer, and how do users rate the experience? FieldPulse offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as responsive, knowledgeable, and helpful, with chat often resolving questions quickly and training resources aiding onboarding. Some users report slow follow-up, handoffs between teams, or unresolved technical issues, particularly after implementation. Answer based on 276 reviews Security ### How does FieldPulse handle data security and access control? FieldPulse uses user permissions and access controls to manage access to sensitive customer and job data, including invoices and electronic signatures. Reviewers generally report feeling comfortable storing client information in the system. However, some find permission settings too restrictive or insufficiently granular, particularly for Team Manager form-creation rights. Answer based on 11 reviews ## Who uses FieldPulse? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Centralized scheduling and dispatch tools 94% positive reviews out of 77 Most reviewers describe scheduling and dispatch as streamlined, reducing manual work and improving team coordination significantly. Ghanshyam S. JE Project Manager, 201 - 500 employees. "The scheduling and real-time status tracking features delivered the most immediate value I could assign, monitor, and follow up on tasks from a single dashboard without chasing updates manually." Frequent bugs and glitches 44% negative reviews out of 91 Some users report recurring bugs and glitches cause workflow interruptions, slow problem resolution, and occasional reliability concerns. Ramsey R. Chief Growth Officer, 2 - 10 employees. "That's not a minor UI glitch - that's a trust-destroying problem when you're sending quotes to real customers." Responsive and accessible chat help 94% positive reviews out of 51 Most users report chat support offers fast, knowledgeable assistance, resolving questions and issues efficiently anytime. Daniel C. Owner, 1 employee. "Also having the chat feature available all the time really helps me out with quick answers." Cumbersome data management processes 69% negative reviews out of 32 Some reviewers indicate managing data and updates is tedious, with limited editing, confusing interfaces, and frequent manual steps. Anonymous User Inventory Management, 11 - 50 employees. "This can slow down job updates or prevent certain actions from saving on the first try." Comprehensive onboarding and guidance 93% positive reviews out of 30 Most reviewers find onboarding and support helpful, making setup easier and minimizing the learning curve for teams. Darrin M. Owner, 2 - 10 employees. "Customer service along with the onboarding process and the continued follow up after becoming a customer, I give them a 11 out of 10. " Unreliable syncing and connectivity 81% negative reviews out of 32 Most users comment sync and connectivity issues disrupt workflows, especially with QuickBooks and during poor internet connections. Noel G. Office Manager, 2 - 10 employees. "sometimes my techs in the field have issues with the app loading, and with their information loading. While the syncing with QuickBooks is an amazing feature I have experienced some issues with things not syncing." ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) FieldPulse supports all three features that reviewers rate most highly: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep field work on schedule, monitor job progress in real time, and give teams access to important updates from anywhere, allowing teams to respond faster and manage daily operations more efficiently. Job Tracking 4.7 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Track and visualize the status of an ongoing job and the time spent on tasks or projects Scheduling 4.6 (242) 91.74% of 242 reviewers that rated this feature as important or highly important It gives you multiple calendar views, drag-and-drop job assignment, and team notifications. Users think scheduling is straightforward, helps avoid double-booking, and integrates with Google Calendar, though some mention slow loading, limited technician views, and pop-up interruptions. Mobile Access 4.5 (243) 93.00% of 243 reviewers that rated this feature as important or highly important You can manage jobs, schedules, and communication from anywhere using the mobile app. Some users say mobile access is essential for field teams, allowing real-time updates and payments, but mention limited offline functionality and occasional capability gaps compared to the web version. Work Order Creation 4.8 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Create a new work order Billing & Invoicing 4.5 (277) 90.25% of 277 reviewers that rated this feature as important or highly important FieldPulse offers fast, professional invoicing with options for email, SMS, and payment collection. Reviewers appreciate QuickBooks integration, easy conversion from quotes, and payment links, but some note mobile tax issues and occasional syncing problems with QuickBooks. Quotes/Estimates 4.5 (219) 92.69% of 219 reviewers that rated this feature as important or highly important With this capability, you can quickly create, customize, and send professional estimates from any device. Reviewers appreciate the ease of use, ability to convert quotes to invoices, templates, and customer acceptance, but some mention mobile tax limitations and occasional data loss. FieldPulse 205 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Quoting: Generate rule-based quotes for clients automatically - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: FieldPulse offers fast, professional invoicing with options for email, SMS, and payment collection. Reviewers appreciate QuickBooks integration, easy conversion from quotes, and payment links, but some note mobile tax issues and occasional syncing problems with QuickBooks. - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commercial: Specialized for organizations who focus on commercial projects and processes - Commercial/Industrial: For commercial and industrial purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Database: Easily track all contractor information in one centralised location - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Database: Collection of data related to the costs associated with various items, products, services, or activities - Cost Estimating: Forecast the cost and resources required to complete a project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: This aspect helps you keep all client details, job history, and communication in one place. Reviewers indicate it’s easy to manage multiple locations, search records, and track service history, though some mention difficulty finding all information or syncing with contacts. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Electrical Estimating: Estimating software designed for electrical businesses - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Event Calendar: A list of events with their respective dates - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work - For General Contractors: Intended to be used by general contractors - For Handyman Industry: Serves handyman professionals - For HVAC Companies: Software designed specifically for HVAC companies - For Locksmiths: Software is designed specifically for use of locksmith companies - For Plumbing Industry: Serving plumbing industry professionals - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Historical Reporting: Information, data and reports that are being tracked over time - Industrial: Overseeing and coordinating instructors or educators within an educational institution, training program, or online learning platform - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - KPI Monitoring: Tracking the status of previously identified performance measurements - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Material Ordering: Generate and send material orders from estimates directly to suppliers - Mobile Access: You can manage jobs, schedules, and communication from anywhere using the mobile app. Some users say mobile access is essential for field teams, allowing real-time updates and payments, but mention limited offline functionality and occasional capability gaps compared to the web version. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Online Booking: Book meetings and appointments through a website or digital platform - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Photo Capture: Capture photos for any type of use case - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing and Cost Calculations: Calculate rule-based prices for a product/service - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Proposal Generation: Create proposals based on costs of labor and materials - Proposal Management: Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: With this capability, you can quickly create, customize, and send professional estimates from any device. Reviewers appreciate the ease of use, ability to convert quotes to invoices, templates, and customer acceptance, but some mention mobile tax limitations and occasional data loss. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Allocation: Assign available resources to various projects and tasks - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: It gives you multiple calendar views, drag-and-drop job assignment, and team notifications. Users think scheduling is straightforward, helps avoid double-booking, and integrates with Google Calendar, though some mention slow loading, limited technician views, and pop-up interruptions. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Single Page View: Display aggregated data points on one page for a bird's eye view assessment - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Takeoff: Measure digital plans to calculate labor and materials needed - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Team Collaboration: Allow multiple team members to edit and work on the same document - Team Management: Organizing a group of people to accomplish a task - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Website Integration: Seamlessly integrates with 3rd party websites - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.4 (502) 4.4 Based on 502 reviews ## Pricing Value for money 4.5 (495) [View pricing plan details](https://www.capterra.com/p/153475/FieldPulse/pricing/) FieldPulse Pricing Custom Quote Available. It includes: - Customer Management - Scheduling & Dispatching - Work Order Management - Estimates & Invoices - Mobile App - Workflow Automation - Project Management - Quickbooks Sync - Multi-location Management - Open API Value for money 4.5 (495) 4.5 Based on 495 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[ NiceJob](https://www.capterra.com/p/142037/NiceJob/)[ CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)[ Market360](https://www.capterra.com/p/219043/eClerx/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (498) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (498) 4.7 Based on 498 reviews ## User reviews Overall rating 4.6 Based on 502 reviews Filter by rating 5(359) 4(106) 3(20) 2(5) 1(12) Mentioned topic Sorted by most recent BM Beth M. Billing Specialist Environmental Services ### "Amazing Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2026 Great overall experience! Very user friendly! Amazing customer support! I love how clean the interface is. Pros The responsiveness of their customer care team! Whenever I have an issue, the team is eager to help assist me and also teach me as well! Cons Accounts that are past due are more difficult to spot then with other programs. It would be great if an account's name could be manually changed to a different color for Collection purposes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 16, 2026 Hi Beth, it’s great to hear our support team has been quick to help and that you’re learning along the way, too. AP Adam P. Sales Consumer Services ### "We love Field Pulse" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2026 I like the software. its a good day to day. Would like to see more automation in the future. It is a really good tool. Pros A good crm for our team and dispatching. We use it from scheduling, tracking jobs and sending a team member out for installs. Cons needs more automations for daily usage. Include files would be nice. Definitely more automation would be nice Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 12, 2026 Hi Adam, glad to hear FieldPulse has been a solid tool for managing your team’s daily operations. AN Anonymous User Designer Administrator Electrical/Electronic Manufacturing ### "Way better than quickbooks for me!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2026 With the couple months that I have been using it I think you get great value for your money. I enjoy it and all the updates that happen and I can't wait to see what else you can do with Field pulse. Pros Love the interface of FP itself. The scheduling part is amazing. the customer support when I need assistance is phenomenal! Cons I think it would have to be I wish it was a little more customizable when it came to moving tabs or even setting up triggers. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We needed something more for our line of work Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 16, 2026 Hey, love hearing that scheduling has been a highlight and that our support team has come through whenever you’ve needed a hand. SP Shirley P. Sales Construction ### "Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2026 very happy they have help me many times quickly and answer all my questions I am Thankful for the team. Pros \[sensitive content hidden\] helped me with my issue quickly I could not find an invoice and she help me through it great support Cons I have no complaints so far every time I have needed help support team is always there to help me in any way. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 8, 2026 Hi Shirley, it’s great to hear our support team has been there every time you’ve needed it. Thank you for the review! CR Carolyn R. Owner Music ### "Excellent invoicing and reporting system." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 30, 2026 I'd say overall, however, it is a good system to use. My business is small and I don't use a lot of the services it provides. Pros I like the invoices and the fact that I can email and text the invoice to the customer. I like the ability to access the customers and payments for tax purposed only if I have customer support! - Sometimes it is not user friendly to find the exact report I want. The value for the money is excellent, and the customer support is excellent. Cons Sometimes it is not user friendly. It is hard to find out how to set up a report for taxes of the sale amounts. I had to rely on customer service to guide me through it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 8, 2026 Hi Carolyn, really nice to hear you have found good value in FieldPulse and that our support team has been able to support you. RD Ruben D. Owner Construction ### "They don’t care about the customers " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 20, 2026 I was a long-term FieldPulse customer and had a good experience until OperatorAI. After months of paying for a product that did not perform the main function I bought it for, and spending a huge amount of time trying to get it fixed, I lost confidence in the company. What bothers me most is that FieldPulse expects customers to honor every part of the contract, but when their own product fails for months, there seems to be very little accountability. Contractors should read the cancellation terms carefully and get every AI promise in writing before signing. Pros I used FieldPulse for years and the core software worked well for scheduling, invoicing, and running my service business. Cons The biggest problem was OperatorAI. I paid for it for months while it failed to reliably schedule customers as promised. I spent countless hours testing it, contacting support, and getting passed around while I continued being charged. They eventually canceled OperatorAI, but when I asked to leave FieldPulse completely because of how the situation was handled, they refused and said I am still locked into my contract until December. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2026 Hey Ruben, thank you for the detailed feedback, and we're sorry to hear that OperatorAI didn't meet your expectations. Our customers' experience is a top priority, which is why we're continuously updating the platform — this summer, that included a number of updates to OperatorAI to ensure a smoother experience for our users. We'd encourage you to reach out to our support team, as that's the best way to make sure your concerns are addressed. TB Trishanda B. CEO Construction ### "An honest, complete and unbiased review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2026 Overall I've been very happy with the implementation and support surrounding FieldPulse. It was our fourth attempt at a quality CRM. We have explored other options but truly feel the customer facing side of this program is heads and shoulders above the rest (even the so-called number 1 provider in this industry). The pricing is more than fair and it's been very easy to adapt and adjust as necessary for every single need our company has had. I can promise you that if you give them the chance they can generally help you through any issues you encounter. Pros The best part about FieldPulse is how dynamic the software has been and the level of engagement it invites from the customers when it comes to work flow processes. I am very happy about the innovative approach they take to solving problems in the face of constructive feedback. The premium customer support has been worth every penny, especially early on, as being able to get instant help when problems arise is critical when time and human capital are limited resources. After trying many different CSMs we feel FieldPulse has earned our loyalty. Cons Early on there were many scripting and small techy type bugs to work through but they were very diligent about following up and resolving them. I think the toughest thing we've struggled with has been the Quickbooks integration. Thankfully it's worked pretty great more recently. Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Because service fusion was not engaging with the customer at all. The plain language emails and just entire interface was very ancient feeling. The whole backend was clunky and required ridiculous amounts of effort to setup. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 21, 2026 Hi Trishanda, it's great to hear FieldPulse has been the right fit after so many tries, and that our support team has been there for you when it mattered most. We're glad to have you with us! Santiago I. Operations Manager Facilities Services ### "Keeps our techs organized and speeds up billing, despite occasional mobile lags" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 16, 2026 FieldPulse has been a net positive for our day-to-day operations. Before putting it in place, we were relying on a mess of spreadsheets, texts, and paper tickets that kept getting lost. It took about two weeks for the crew to fully get used to the app, but now it runs pretty smoothly. While the mobile app has its occasional hiccups, the time saved on dispatching and getting invoices out faster makes it worth the investment for a growing trade team. Pros The scheduling and dispatch layout is easily the best part. It's straightforward to drop jobs onto the calendar, assign them to techs in the field, and track progress without having to call everyone five times a day. Being able to generate estimates and turn them directly into invoices on-site has cut down our admin time by hours each week. Their customer support team is also solid—you actually get a real person who helps solve problems quickly. Cons The mobile app can feel a bit sluggish, particularly when syncing back to the office from areas with weak cell coverage. A few of our guys have complained about the mobile interface feeling cluttered on smaller phone screens, which leads to misclicks when trying to log notes quickly. Also, setting up custom status workflows took more trial and error than expected. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing FieldPulse FieldPulse gave us a better balance between customization and cost. Housecall Pro felt a bit too rigid for our specific job workflows, and Jobber got expensive quickly once we added full team access. FieldPulse offered the right mix of scheduling flexibility and simple billing without forcing us into top-tier pricing. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 18, 2026 Hi Santiago — glad to hear FieldPulse replaced the spreadsheets and paper tickets and that your team got up to speed quickly. Saving time on dispatching and getting invoices out faster is exactly what we want for our customers. Thank you for sharing. AN Anonymous User senior associate Information Technology and Services ### "A Useful Platform for Keeping Field Operations Organized" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 9, 2026 My overall experience with FieldPulse has been positive. The biggest benefit for me has been having more structure around scheduling and managing day-to-day operations instead of keeping everything spread across different places. Once the system is set up and you get familiar with the workflow, it becomes much easier to use consistently. I also appreciate having a clearer view of jobs and keeping the team aligned. It has reduced some of the back-and-forth that can happen when information is handled manually. At the same time, I think the initial setup takes some patience, and there are a few areas where the interface and workflow could be more streamlined. Overall, FieldPulse has been useful for organizing our processes and improving visibility across the work. It is not completely without its quirks, but the benefits have outweighed the drawbacks for me. Pros What I like most about FieldPulse is that it brings a lot of the day-to-day work into one place. Scheduling, job information, customer details, and team communication are easier to manage without constantly switching between different tools. It has helped make our workflow more organized, especially when there are multiple jobs and people involved. I also like having better visibility into what is scheduled and what still needs attention. Overall, it saves some manual coordination and makes it easier to keep everyone on the same page. Cons There is definitely a learning curve when you first start using it, especially when you are setting things up around your existing workflow. Some areas can also feel like they require a few more clicks than expected, and there are times when I have to double-check information rather than assuming everything is immediately updated. I would also like to see some improvements in customization and making certain everyday tasks a little faster. These are not major issues, but improving them would make the overall experience smoother. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor September 18, 2026 Hi there, we're glad to hear FieldPulse has brought together scheduling, job details, customer info, and team communication into one place, and y'all no longer have to juggle separate tools. Hope things keep feeling smoother as you continue to get comfortable with the platform. AH Ashley H. Receptionist and Scheduling Utilities ### "Easy Peasy! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2026 I use CRM's in many jobs that I have and previously had, and I feel Fieldpulse is very user friendly and makes my job tasks easier. Pros I like how we have everything in one space. It is so easy to navigate. Every time I have had a question, the support staff has been quick to respond and find a resolution super quick. Cons So far, the only complaint that I have, and it may be our internet, but sometimes it goes slow/lags and we have to log out and log back in for it to work correctly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 9, 2026 Hi Ashley, thanks for the feedback. Great to hear that you are enjoying our support team and that FieldPulse is making your job easier. [View all Reviews](https://www.capterra.com/p/153475/FieldPulse/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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