--- title: "FieldPulse Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FieldPulse Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/153475/FieldPulse/" page_type: "product" language: "en" --- # FieldPulse Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FieldPulse ## What is FieldPulse? FieldPulse is an all-in-one business management solution for field service teams. Our software, coupled with our award-winning customer success team, empowers business owners, admin, and technicians in every aspect of their work. Our software includes standard FSM features like scheduling and dispatching, estimate and invoice management, and CRM, while also has more advanced tools like flat-rate pricebook, lead management, inventory management, and advanced reporting functionalities. If you are struggling to keep up with admin work, feeling burdened by disorganized team communication, need to improve your customer's experience, or want to better understand your business's health, FieldPulse can help. Customer Management Scheduling & Dispatching Estimates & Invoices Timesheets Customer Communications Booking Portals and much more... ## What is FieldPulse used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Quoting](https://www.capterra.com/quoting-software/) Recognitions Shortlist Overall rating Based on 488 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 3% Pros & cons Streamlined and intuitive platform Responsive in-app chat assistance Frequent bugs and software glitches Cumbersome data management processes Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Electrical Contractor / 2026 - Electrical Estimating / 2026 - Field Service Management / 2026 - HVAC / 2026 - HVAC Estimating / 2026 - Plumbing / 2026 - Roofing / 2026 - Service Dispatch / 2026 - Work Order / 2026 - Quoting / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FieldPulse alternatives Highest Rated [4.6 (5,306)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,474)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153475/FieldPulse/alternatives/) ## FAQs about FieldPulse Overview ### What problems does FieldPulse solve? FieldPulse solves scattered field operations by centralizing scheduling, dispatching, work orders, customer records, invoicing, and real-time job updates. It reduces double-booking, paperwork, missed appointments, and constant phone calls. Service managers, office staff, dispatchers, and field technicians benefit most from clearer task ownership, faster coordination, and easier onboarding. Answer based on 274 reviews Overview ### Which roles and teams benefit most from FieldPulse? FieldPulse is most used by business owners, executives, office administrators, and operations teams in field service companies. Owners and presidents use it to oversee jobs, revenue, and team performance, while office managers, dispatchers, and service managers streamline scheduling, invoicing, customer communication, and technician coordination across daily service workflows. Answer based on 468 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is FieldPulse built for? FieldPulse is built for small field service businesses, with 98% of reviewers from small companies and Construction leading at 51%. It also serves Electrical/Electronic Manufacturing at 10% and Consumer Services at 7%, making it best suited to contractors and service teams managing scheduling, invoicing, CRM, and job tracking. Answer based on 470 reviews Features and Usability ### What are the key features of FieldPulse? FieldPulse includes core field service tools like scheduling and dispatch management, work order tracking, quotes/estimates, billing and invoicing, and payment processing. Differentiating features include the mobile app for real-time job updates, QuickBooks integration, a client portal, and CRM records with photos, attachments, and service history. Answer based on 271 reviews Integrations ### Which third-party tools and platforms does FieldPulse integrate with? FieldPulse integrates with QuickBooks Online, Xero, Zapier, and NiceJob based on reviewer mentions, plus catalog integrations such as Google Calendar, Mailchimp, CompanyCam, and QuickBooks Desktop. It connects accounting, scheduling, marketing, and workflow tools, with payment-related mentions including Square Payments and CardPointe. Answer based on 59 reviews Getting Started and Support ### How easy is it to onboard and train a team on FieldPulse? FieldPulse is generally easy to onboard for technicians and new hires, with many reviewers describing the app as intuitive and quick to learn. Training is available in person, live online, webinars, videos, and documentation. Admins and teams migrating from older systems often need more time to configure features and workflows. Answer based on 63 reviews Getting Started and Support ### What customer support options does FieldPulse offer, and how do users rate the experience? FieldPulse offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and easy to reach, especially through chat and during onboarding. Some reviewers mention delays, handoffs between teams, or unresolved technical issues, but overall sentiment toward support is positive. Answer based on 271 reviews Invoice and estimate management ### How well does FieldPulse handle invoices and estimates? FieldPulse keeps estimates, invoices, payments, and customer records together, which helps service businesses manage quoting and billing in one place. Many small field service teams like mobile approvals, invoice templates, and click-to-pay options, though some users mention clunky links between records, limited customization, and occasional billing glitches. Answer based on 110 reviews ## Who uses FieldPulse? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined and intuitive platform 92% positive reviews out of 104 Most reviewers find ease of use valuable, noting straightforward navigation, simple onboarding, and user-friendly features. Samuel W. Owner and Operator, 1 employee. "FieldPulse is very user friendly and has great features and add-ons which is critical for a small business like mine." Frequent bugs and software glitches 44% negative reviews out of 88 Some reviewers describe bugs and issues as persistent, causing workflow interruptions, unreliable features, and slow problem resolution. Ramsey R. Chief Growth Officer, 2 - 10 employees. "That's not a minor UI glitch - that's a trust-destroying problem when you're sending quotes to real customers." Responsive in-app chat assistance 94% positive reviews out of 49 Most users report chat support is prompt, helpful, and convenient for resolving questions and technical issues quickly. Daniel C. Owner, 1 employee. "Also having the chat feature available all the time really helps me out with quick answers." Cumbersome data management processes 76% negative reviews out of 29 Most users comment data management and updates are inefficient, citing difficulties editing, deleting, or updating records and slow system response. Anonymous User Inventory Management, 11 - 50 employees. "This can slow down job updates or prevent certain actions from saving on the first try." Field technician workflow support 96% positive reviews out of 26 Most reviewers describe technician management as efficient, highlighting real-time updates, easy job tracking, and accessible mobile tools. Jake H. Owner, 2 - 10 employees. "The mobile app is great for our technicians, letting them update jobs and create invoices on the go. Plus, it integrates easily with other tools and offers responsive customer support." Unreliable syncing and connectivity 85% negative reviews out of 27 Most reviewers indicate sync and connectivity issues disrupt workflows, with unreliable data updates and frequent lag or offline problems. Noel G. Office Manager, 2 - 10 employees. "sometimes my techs in the field have issues with the app loading, and with their information loading. While the syncing with QuickBooks is an amazing feature I have experienced some issues with things not syncing." ## Features AI summary Based on 3,952 Field Service Management reviews Capterra data shows that buyers of Field Service Management rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) FieldPulse supports all three features that reviewers rate most highly: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses manage field work from anywhere, assign jobs more efficiently, and handle customer billing with less manual effort, allowing teams to improve response times, stay organized, and get paid faster. Mobile Access 4.5 (239) 92.89% of 239 reviewers that rated this feature as important or highly important This aspect helps your team stay connected and productive from anywhere. Some users say mobile access is reliable for job updates, scheduling, and communication, but others report limited offline functionality and fewer capabilities compared to the web version. Scheduling 4.6 (236) 91.53% of 236 reviewers that rated this feature as important or highly important FieldPulse offers flexible scheduling with multiple calendar views, team assignments, and Google Calendar sync. Reviewers appreciate how it keeps everyone organized and avoids double-booking, though some mention lag, pop-ups, and difficulty viewing all technicians at once. Service History 4.5 (139) 86.33% of 139 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Calendar Management 4.5 (194) 86.08% of 194 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Work Order Management 4.6 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Billing & Invoicing 4.5 (271) 90.04% of 271 reviewers that rated this feature as important or highly important It gives you fast, straightforward invoicing with options for email, SMS, and payment collection. Users think it saves time, integrates with QuickBooks, and looks professional, but some report mobile tax issues and wish for more flexibility and smoother QuickBooks syncing. FieldPulse 204 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Quoting: Generate rule-based quotes for clients automatically - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: It gives you fast, straightforward invoicing with options for email, SMS, and payment collection. Users think it saves time, integrates with QuickBooks, and looks professional, but some report mobile tax issues and wish for more flexibility and smoother QuickBooks syncing. - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commercial: Specialized for organizations who focus on commercial projects and processes - Commercial/Industrial: For commercial and industrial purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Database: Easily track all contractor information in one centralised location - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Database: Collection of data related to the costs associated with various items, products, services, or activities - Cost Estimating: Forecast the cost and resources required to complete a project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: You can manage all client information, job history, and properties in one place. Reviewers appreciate easy searching, tracking, and CRM functions, though some mention challenges with multiple locations and syncing with phone contacts. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Electrical Estimating: Estimating software designed for electrical businesses - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Event Calendar: A list of events with their respective dates - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work - For General Contractors: Intended to be used by general contractors - For Handyman Industry: Serves handyman professionals - For HVAC Companies: Software designed specifically for HVAC companies - For Locksmiths: Software is designed specifically for use of locksmith companies - For Plumbing Industry: Serving plumbing industry professionals - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Historical Reporting: Information, data and reports that are being tracked over time - Industrial: Overseeing and coordinating instructors or educators within an educational institution, training program, or online learning platform - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - KPI Monitoring: Tracking the status of previously identified performance measurements - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Material Ordering: Generate and send material orders from estimates directly to suppliers - Mobile Access: This aspect helps your team stay connected and productive from anywhere. Some users say mobile access is reliable for job updates, scheduling, and communication, but others report limited offline functionality and fewer capabilities compared to the web version. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Online Booking: Book meetings and appointments through a website or digital platform - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Photo Capture: Capture photos for any type of use case - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing and Cost Calculations: Calculate rule-based prices for a product/service - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Proposal Generation: Create proposals based on costs of labor and materials - Proposal Management: Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: With this capability, you can quickly create, customize, and send professional estimates—even from your phone. Some reviewers find it easy to use, appreciate templates, and like converting quotes to invoices, though several mention mobile tax limitations and occasional data loss. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Allocation: Assign available resources to various projects and tasks - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: FieldPulse offers flexible scheduling with multiple calendar views, team assignments, and Google Calendar sync. Reviewers appreciate how it keeps everyone organized and avoids double-booking, though some mention lag, pop-ups, and difficulty viewing all technicians at once. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Single Page View: Display aggregated data points on one page for a bird's eye view assessment - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Takeoff: Measure digital plans to calculate labor and materials needed - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Team Collaboration: Allow multiple team members to edit and work on the same document - Team Management: Organizing a group of people to accomplish a task - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Website Integration: Seamlessly integrates with 3rd party websites - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.4 (488) 4.4 Based on 488 reviews ## Pricing Value for money 4.5 (481) [View pricing plan details](https://www.capterra.com/p/153475/FieldPulse/pricing/) FieldPulse Pricing Custom Quote Available. It includes: - Customer Management - Scheduling & Dispatching - Work Order Management - Estimates & Invoices - Mobile App - Workflow Automation - Project Management - Quickbooks Sync - Multi-location Management - Open API Value for money 4.5 (481) 4.5 Based on 481 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[ NiceJob](https://www.capterra.com/p/142037/NiceJob/)[ CompanyCam](https://www.capterra.com/p/171143/CompanyCam/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (484) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (484) 4.7 Based on 484 reviews ## User reviews Overall rating 4.6 Based on 488 reviews Filter by rating 5(350) 4(103) 3(19) 2(5) 1(11) Mentioned topic Sorted by most recent GH Glen H. HVAC Construction ### "Not a good software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 13, 2026 Our experience with FieldPulse has been extremely disappointing. The software has created more headaches than solutions for our business, particularly when it comes to bookkeeping, system issues, and customer support. When we have problems, we are repeatedly told that the team is “working on it,” but issues remain unresolved. We have also paid extra for a dedicated account representative, yet our assigned agent rarely—or never—returns our calls. We have spent far too much time chasing support instead of actually running our business. What makes the situation even more frustrating is that, despite the ongoing problems and the fact that the system has not worked reliably for us, FieldPulse will not allow us to get out of our contract. We are extremely disappointed with the product and, even more so, with the lack of customer support. If you are considering FieldPulse, do your research and make sure you fully understand the contract before signing. We wish we had. Unfortunately, we cannot recommend FieldPulse based on our experience. Pros We thought it would be more in line with quickbooks but it has been nothing but problems making our lives and our accouters work double. Cons Bad customer service, if the technician looses reception on the job site nothing get safe, timing, pictures and comments. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) We grow and wanted to step up in software to make our lives and also the accounts easy to manage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 14, 2026 Hey Glen, we understand your frustration and thank you for taking the time to share this feedback with us. Our customer success team is here to keep supporting you through this, so please don't hesitate to reach out. CO Casey O. GM Electrical/Electronic Manufacturing ### "Satisfied user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2026 I would say I have been totally satisfied with the service that FieldPulse provides. Great program that can do so many things. Tech support is a click away and they can get you fixed in no time if something is off. Pros I think the one of the best features is how user friendly the program is. Everything is seamless and intuitive. It is super simple and fast to gather any information that you need about a client or a job. The features for tracking hours are awesome. The platform for estimating is fantastic and simple. I love how professional it looks! Cons One complaint, and it's not even a big deal but I don't like giving access to my phone photos for the app and sometimes it is a pain to upload photos. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Accounting congruency and we needed a cloud based work order program. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 14, 2026 Hi Casey — thank you for this! Glad to hear that FieldPulse has helped your team pull information quickly and make professional estimates, and that our support team has been able to help you along the way! ML Michael L. Plumber. Owner Construction ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 Pros I love FieldPulse, their customer support is phenomenal, I’ve used house called pro, jobber, and QuickBooks scheduling and by far FieldPulse is the best. I would say my favorite thing is probably the workflow automation, for our techs in the field, it makes it very clear on what their next steps are, and I also love that as an administrator, I can customize this workflow to meet my business needs. Cons There are lots of add-ons, which is nice, but it gets really pricey if I was to truly want everything that I think I need Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) [Jobber](https://www.capterra.com/p/127994/Jobber/) I wanted to try out the software because it sounded like a big upgrade from what I was previously using Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 14, 2026 Hi Michael, customizing workflows to fit how your team actually runs, and giving your techs a simple path to follow, is exactly what we built ClearPath for. Love hearing that your team is getting so much out of it! Flavia C. Administrative Assistant Construction ### "Good Software, Needs Polish" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 10, 2026 FieldPulse has made running our day-to-day operations way easier and got us off disorganized spreadsheets. It didn't take weeks of training for the team to get the hang of it, which was a huge win. The mobile app has its occasional quirks when coverage is spotty, but the visual scheduling board and awesome support team make it totally worth it for a growing trade business. Pros The customer support is honestly top-tier. Whenever we run into a bug or need help tweaking a setting, their team gets back to us in minutes on live chat and actually fixes the problem. The drag-and-drop scheduling calendar is super easy to use, and our guys love being able to build quotes, get signatures, and send out invoices right from their phones on the job site. Cons The mobile app can be a bit glitchy when cell service drops, especially when tech guys are trying to upload job photos or update statuses on-site. The QuickBooks sync can also be a little finicky at times and create duplicate entries if you aren't watching it closely. It’s also annoying that a few cool extra features are locked behind paid add-ons. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 14, 2026 Hey Flavia, it's great to hear that tech support has been quick to jump in, and that your team's been able to build quotes and send invoices right from the job site. Thanks for the feedback! BB Brian B. Owner Construction ### "Great program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2026 Pros Customer support, value for money, team collaboration, workflow automation, security, and scheduling Cons It is working great for our business, there is nothing to complain about. There are no cons about this program. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing FieldPulse We liked the software design and functionality. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 10, 2026 Hey Brian, glad to hear FieldPulse has been a solid fit for your team. Thanks for the review. Sanket M. Engineering Manager. Program Development ### "Streamlined our service operation." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2026 1) I have had an excellent experience utilization FieldPluse For monitoring everyday operations. 2) It helped me coordinate scheduling and enhance communication throughout my team. 3) Workflow automation saved manual work enhance overall productivity. 4) The integrated sales process made it easier to manage quotations and billing. 5) I believe it delivers excellent security, trustworthy support, and good value for money for our software development business. helpful Pros 1) The Scheduling system was straightforward to work and reduced lost work. 2) I like how like automation save my staff from tedious manual activities. 3) It's increase team communication with everyone able to see the latest development on the job. 4) I think the client data is safe, and value of money is worth it. 5) I contacted customer support, I received helpful and timely assistance. Cons 1) I would prefer more freedom when designing complex scheduling rules. 2) Customer supports is good but although tough issues can take longer to address 3) The mobile app can feel a bit slow when managing the job histories. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 10, 2026 Hi Sanket — thank you for sharing this. FieldPulse helping your team cut down on lost jobs and saving time by reducing manual tasks are exactly the kind of wins we love to hear about. Nitya S. Director of Operations Electrical/Electronic Manufacturing ### "Reliable tool for managing daily work field." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2026 My all over experience is too much positive and good also as well as excellent also. it has mad it much easier to manage technician, plan service call and keep together in one place. The automated capabilities reduce human work and sales of the pipeline help us go from estimates to payments without unnecessary effort. Overall it has enhanced day to day operations for an appliance, electrical and electronics manufacturing business and has been good value for the investment.” It is really user friendly and has increased our productivity. Pros I'm a director of operation and i like how field keep our service work organized, but not too much complicated. Scheduling job is easy and my team is able too see updates in real time, which can improve collaboration between office staff and field technicians. workflow automation eliminates repetitive processes and saves time and the sales process becomes simplified when estimates and invoices are linked. I’m also comfortable with the security of consumer information, and the overall value for money has been wonderful for our firm. Cons Some of the more advance reports may use a bit more flexibility for operational review. had some trouble figuring out some of the automated options. The mobile app occasionally feel slower than handling huge job histories, and i would appreciate greater freedom in scheduling regular maintenance visits. Customer assistance is responsive but needs to be quicker at solving difficult issues. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 10, 2026 Hi Nitya, hearing that real-time updates have improved collaboration between your office and field teams, and that linking estimates to invoices has made your sales process easier, means a lot to us. We look forward to continuing to support your team. PA Prashant A. Associate systems engineer Information Technology and Services ### "Efficient Field Service Software with Excellent Scheduling and Workflow Automation." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 30, 2026 Overall, I have a positive impression of FieldPulse since it has helped me optimize the scheduling process, ensure project related communication, automate some repetitive tasks and manage customers effectively from estimate to final payment. It is relatively easy to learn and use.In general, I am satisfied with the tool because it has become an important part of our field service management and allowed us to organize our work much better. Pros FieldPulse has been a great tool in terms of managing our field service operations. It has allowed to plan and schedule jobs effectively and conveniently as it helps avoid double booking of the same task by our workers. In addition, we have noticed that automation of the majority of the process has minimized the amount of work needed for the job, as it integrates job management, invoicing, and record keeping. It has also increased collaboration within our team, both in terms of management and customer support. Moreover, being able to store the data of our customers in an organized manner has helped me feel safe about keeping their information on the system. The software offers good value for money considering the number of features included. Cons I think the mobile application needs some improvements specifically in the part where there is no synchronization of the application in case of bad connection. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 31, 2026 Hi Prashant — really glad FieldPulse has helped your team cut down on double-booking and that having job management, invoicing, and record keeping all in one place has made things easier. We look forward to continuing to support your team! RT Ravi T. Human Resources Manager Computer Software ### "Easy for Our Team to Learn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2026 It keeps our office and field teams organized, Onboarding new employees is simpler, communication is better and we spend less time following up on job updates. Pros FieldPulse has been easy for our team to learn and use and scheduling, work orders, customers details and time tracking are all in FieldPluse dashboard and mobile app also helps our field employees stay updated without calling the office all day. Cons FieldPluse reporting section could be a easier to use, but after spending some time with it, gets the job done. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 27, 2026 Hi Ravi, glad to hear the mobile app has cut down on those check-in calls, and that FieldPulse has made onboarding new employees simpler for your team. Thanks for taking the time to share this. KG Kyle G. Operation's Manager Building Materials ### "Streamlining a Multi-Market Service Business" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 Overall FieldPulse has simplified a lot of dated processes in our business model, allowed us to be more efficient across all markets and is cost effective to our scaling company. I would recommend FieldPulse to anyone large or small, without hesitation. Pros FieldPulse has allowed our growing company the flexibility to create service, installation and preparation work into one streamlined platform. It has also streamlined our ability to convert sales into jobs, and tracking of work. Bringing everything into one Platform has allowed our Sales Team and Project team to collaborate easier on jobs, simplifying the hardest parts of any project. Cons The backend inventory system can use some more fine tuning to allow a more simplified and robust receiving system for inventory management. It is a little clunky and only allows bulk receiving which adds a layer of convolution to receiving project related inventory. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Looking for a simplified platform from an aged process when taking over the business. Scheduling was done in Outlook Calendar, Sales done in QB Point of Sale, Quotes were done in Excel and POS. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing FieldPulse Cost Savings, simple use and easy to manage the little things Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 27, 2026 Hi Kyle — really glad to hear FieldPulse has made it easier for your sales and project teams to stay aligned on jobs and manage service calls, installation projects, and preparation work all from one platform. We look forward to continuing to support your team as you scale. 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