# Page 6 | FieldPulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is FieldPulse the right Service Dispatch solution for you? Explore 408 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153475/FieldPulse/reviews --- FieldPulse 4.6 (408) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 6 - Reviews of FieldPulse ## Showing most helpful reviews Showing 126-150 of 408 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Maranda S. owner Construction Used the software for: Less than 6 months ### "End of year" December 22, 2025 5.0 I am pleased with FieldPulse and would recommend to another company to use for their business needs. Pros I like the easy of the platform. easy to start my day off in the dashboard with all of my main screens in view. Our FieldPulse team has been excellent from the on boarding to our specialist \[sensitive content hidden\] . \[sensitive content hidden\] is very knowledgeable and patient, if I have any issues with the platform she is always available. Cons I didn't use another platform beforehand to compare it too. any issues I have had \[sensitive content hidden\] took care off and when we started working with \[sensitive content hidden\] she made sure any issues were taken care of immediately Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing FieldPulse Price was a huge part of our choice. Our owner has used 2 other platforms and he chose FieldPulse. Review Source Response from FieldPulse December 23, 2025 Thank you so much for the review, Maranda. We’re glad to hear FieldPulse has been easy to use and that the dashboard helps you start your day smoothly! ML Michael L. Director of Service Operations Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Strong Potential - Need More Help" February 26, 2026 4.0 Pros FieldPulse has an attractive look and appears to be user friendly without overcomplicating unnecessary widgets and distracting features. Cons Some of the repetitive/similar terminology makes it hard to differentiate but is being referred to. I've provided a lot of product requests with zero solutions. Reporting is clunky. Alternatives considered [Davisware](https://www.capterra.com/p/119745/Davisware/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing FieldPulse I saw strong potential and it seemed like it'd be an easy onboard process. Review Source Response from FieldPulse March 2, 2026 Michael, we are glad to hear that FieldPulse has been easy to use and that you enjoy the interface. We appreciate you sharing your feedback. It is very useful to us. Thank you for taking the time to leave a review! TD Timothy D. Sales manager Consumer Services Used the software for: Less than 6 months ### "Great crm for small businesses " May 28, 2025 4.0 Overall we really enjoy it just working out the kinks and hoping for more improvements and integrations. Pros The layout and ease of use. Inputting info is fairly simple. I enjoy the ability to mandate subtasks and build custom contracts and forms right in the system. Cons The maintenance agreement setup and lack of customization of various aspects. Reporting and job costing are less than subpar as well. Alternatives considered [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing FieldPulse Pricing and overall ease of use. Customizable forms Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Cost and the overly complicated set up. New updates changed basic and crucial needs and made them non functional. Review Source Response from FieldPulse June 17, 2025 Thanks for the thoughtful review! We're so glad to hear FieldPulse's ease of use, layout, and customizable features are serving your business well. Your input on maintenance agreements and reporting is appreciated—continued improvement is a big focus for us. Thanks for choosing FieldPulse and growing with us! GH Grisell H. Office Manager Construction Used the software for: 1-2 years ### "Great tool for scheduling, invoicing, all in one " October 21, 2025 5.0 It needs a few adjustments, but overall I really enjoy Fieldpulse, it helps tremendously with data management. Their support is usually pretty good at helping. It has also saved us with reports so that we can quickly tell who we have yet to invoice, our sales, who is still pending payment. etc. Pros I had considered getting FieldPulse to help keep track of clients appointments, scheduling, and invoicing. Cons It seems to be newer to the industry so there are still some things that need to fixed. I.e. employee clock in and out are not syncable to qb. But for some reason only 2 of my employee's time are synced when msg tech support they are unable to sync anyone else. Review Source Response from FieldPulse October 27, 2025 Grisell, thank you for the review! We’re really glad to hear FieldPulse has made reporting easier for your team. We appreciate your feedback about time tracking. Feedback like this help us continue improving. We’re happy to hear your overall experience has been positive and look forward to continuing to support your business. HG Hillary G. Manager - CHOAC Certified Medical Practice Used the software for: 6-12 months ### "Quick adjustment needed" May 8, 2025 5.0 It has been a great experience from the start. We are very happy with the continued service you have provided. Pros What I like most, is the ability to have everything for billing, scheduling and all customer information in one place. Cons Currently the fact that Federal Holidays are NOT actively on the calendar and have to be manually plotted. Switched from [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) To have everything we needed in one place. Review Source Response from FieldPulse May 12, 2025 Hey Hillary! Thanks for the great review and for the federal holiday suggestion - I'll pass this along to our product team. CS Chad S. HVAC Construction Used the software for: 2+ years ### "Great software and good tech support" September 12, 2025 5.0 so far everything is good - techs always answer my questions right away. and send pics or articles to help explain the answers. Pros Easy to use system, the techs are great with answering questions. I feel that the price of the software is worth the cost. invoicing is simple to use. schedule is easy to make. Cons i wish you can link or merge jobs together. and i wish there was a way to mark jobs paid when its not attached to an invoice. Review Source Response from FieldPulse September 15, 2025 Thanks for the review, Chad. We’re glad FieldPulse has been easy to use and that our team has been quick to answer your questions. We appreciate your feedback on job linking and payment options, and we’ll keep working to make the platform even better for your business. MN Marissa N. Office Manager Facilities Services Used the software for: 1-2 years ### "Filter function" March 9, 2026 4.0 Pros The functionality to search Work Orders & how user friendly it can be. The layout is also a bonus as it helps keep everything in order. Cons The "Load More" button at the bottom of EVERY search. It can be difficult to create a report from the "reports" section due to the amount of search options. Review Source Response from FieldPulse March 11, 2026 Marissa, we are glad to hear the platform has been helpful for keeping everything organized for your team. We also appreciate you calling out areas like reporting and search results. Feedback like this helps us continue improving. Thanks for the review. KB Kimberly B. Admin Construction Used the software for: 1-2 years ### "FieldPulse " July 18, 2025 4.0 I would say that FieldPulse is a great tool to help streamline your business. Sometimes there are a few glitches and quirks, but once you understand them, it is easy to work around. Pros The ability to have customers in a database that can easily be shared with co-workers. It has defiantly been much easier than pen and paper and has saved a lot of time scheduling calls! Cons Sometimes there are issues when trying to locate customers. Customers have been duplicated because they could not be found when searching. This can cause issues and combining customers with duplicate accounts has not always been as easy as it should. Review Source Response from FieldPulse July 28, 2025 Thank you for the review, Kimberly. We’re glad FieldPulse has made it easier to share customer details with your team. We appreciate your feedback about duplicate accounts and search issues. That input is helpful as we continue improving our platform. JH Joey H. HVAC Utilities Used the software for: Less than 6 months ### "Newbie User" March 3, 2026 5.0 It's day two so we're hanging in there. It's different from our old system, but I think I'm starting to understand FieldPulse. Pros Your team to chat with was very helpful. I chatted with \[sensitive content hidden\] and he broke down everything I needed to know step by step. Cons I'm new and still getting used to the actions, so I guess I can't say yet. Hopefully there aren't any cons. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Looking for better efficiency and easy to use system Review Source Response from FieldPulse March 6, 2026 Joey, thank you for the review. It is awesome to hear that you are already getting the hang of FieldPulse. Let us know if you need anything as you continue getting set up! JL Jose L. Owner Medical Devices Used the software for: Less than 6 months ### "All the good and excellent reviews for this company have to be fake, fraudulent company beware!" March 3, 2025 1.0 The excellent reviews here have to be fake to promote this company with the experience our small business is going through now there is no way the good reviews are real. First the salesperson \[sensitive content hidden\] misled us by telling us the software did what we needed it to do after we explained how our process works he told us the system was customizable and that once we signed up we would go through on boarding which was delayed for two weeks even though they had already charged my card, the engage system we were told was activated but was not activated till we kept asking for it. We specifically asked for two user accounts and a limited account which they still charge you 15 to 20 dollars after trying to use the program and not being able to make it work \[sensitive content hidden\] said that they acknowledged that the software won’t work for us and the have no feature coming up to make it work so we asked for a full refund and to opt out of the contract she agreed but said she had to wait for her manager to approve it, this has also been delayed because \[sensitive content hidden\] says due to their fiscal year end her manager has been in and out of meetings so she has not responded but she said she will have it all taken care of today on 3/3/2025 . Meanwhile my small business is being affected and the to make things worse I was charged 266.40 for the plan I selected which is not due again until 3/20/2025 but at 1:00 am today I was charged another 110.00 without my authorization for another user. This company is a fraud and will try to lock you into a contract. Help is no where to be found after you tell them the system does not work. Pros Clean interface, mapping of service calls Cons Salesperson \[sensitive content hidden\] promised system would work and had us sign up stating that the onboarding would help taylor the program to how we needed it and once we signed up and could not make it work he said he was just a salesman. Since then they have not been able to make it work and has become an administrative burden while we wait for someone to refund what we have paid so we can move on. Unauthorized credit card charge Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[Workiz](https://www.capterra.com/p/147525/Workiz/) Reason for choosing FieldPulse The salesperson made us believe this was the system that would work with our niche market where our customer does not pay for the service it is paid by multiple payees. We were told this software could be modified to do just that and after we signed up they came back and said they could not make it work. Switched from [RepairShopr](https://www.capterra.com/p/133945/RepairShopr/) We needed a built in phone, mapping of our installs and repairs and a system that could have multiple parents for the child account. Review Source AB Andrew B. President Construction Used the software for: 6-12 months ### "Product is user friendly and getting better" September 10, 2025 4.0 Overall, I am pleased to work with Field Pulse and am confident that they will continue to strive to be the best field management software available Pros Customer support is top notch. User error is addressed quickly and they are eager to educate you on how to use the product. When there is a bug, they own it and address it and do get back to you in a timely manner. Cons For the mobile app usage, offline mode is not very helpful, and data is easily lost in poor cell coverage areas, but confident that that is being addressed as they have told me they are working on it. Review Source Response from FieldPulse September 12, 2025 Thanks for the review, Andrew. Happy to hear FieldPulse has been a good fit so far, and we’re here to keep making it better for your team. FF Fred F. service coordinator Recreational Facilities and Services Used the software for: Less than 6 months ### "Job status view issue" March 12, 2026 5.0 Great program overall really enjoy new program experience, trying to learn as much possible through out daily tasks Pros Quick response on chat with \[sensitive content hidden\] regarding not being able to view a particular job# once status is changed to in progress Cons This is my very first time to use chat since this program is new to our company i do not have a like least at this time Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Company decision made for a better business system Review Source Response from FieldPulse March 16, 2026 Fred, thank you for the review. We are glad to hear the chat support has been helpful and that you are enjoying FieldPulse so far. As you continue to get comfortable with the platform, please feel free to reach out to our team if you need anything. DM Drew M. president Construction Used the software for: Less than 6 months ### "Outstanding in all aspects" July 22, 2025 5.0 I found FieldPulse because my current fleet management software was running into several issues and would only work on the IOS platform. The onboarding was a lot all at once. However the more we played with it we found it has way more to offer than what we were using. Pros The program is very easy to use and the support is amazing. Any time I have an issue or need help the support center is quick to assist and keep us moving. Cons this is no fault to FieldPulse at all, but the lag time occasionally we get only because of my internet connection Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[Workiz](https://www.capterra.com/p/147525/Workiz/) Reason for choosing FieldPulse the function of FieldPulse was very similar to what we were using Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) poor support, operational issues on newer updates on IOS platform, not supported by android Review Source Response from FieldPulse July 25, 2025 Hi Drew, thank you so much for the review. We're glad to hear our support team has been helpful in keeping things running smoothly. We know onboarding can be a lot at first, but we’re thrilled to hear that once you dove in, our platform offered even more than you expected. TB Tyler B. Lead tech Information Services Used the software for: 6-12 months ### "Go \[sensitive content hidden\], you rock!" November 8, 2025 5.0 Great overall 10-10. Wish it didn’t update so much and reset my setting. But yall should give \[sensitive content hidden\]a raise. Pros \[sensitive content hidden\]and her superb customer service. It makes scheduling easy and seeing what I’m doing for the day easy. Cons All my settings reset when updates. It makes it hard to get the right alerts. And it sometimes is hard to keep it online. Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Because it was bad. Needed something more reliable Review Source Response from FieldPulse November 10, 2025 Thank you for the review, Tyler. We’re really glad to hear your CS specialist has been helpful and that FieldPulse has made scheduling easier for you. We appreciate your feedback about settings after updates and staying online. Feedback like this is super helpful, and we’ll share it with our team. We’re happy to have you with us and look forward to continuing to support your business. CA Chris A. Director of Operations Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Solid Switch " September 2, 2025 5.0 Everything has been great with Field Pulse. We switched from Buildertrend. Field Pulse has been incrdeible for customer scheduling Pros Field Pulse has been great. \[sensitive content hidden\] has been an incredible asset to our team/ account. Chat and communication has been great with \[sensitive content hidden\]. Great Value!! Cons Progress billing and some better customer support for quickbooks integration. \[sensitive content hidden\] is an incredible resource and has helped put in tickets to fix these issues Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Better job tracking. Job costing is lacking. Review Source Response from FieldPulse September 5, 2025 Thanks for the review, Chris. We’re really glad to hear FieldPulse has been working well for your team and that scheduling and communication tools have been helpful. We appreciate the feedback on progress billing and QuickBooks. Feedback like this help us improve, and we’ll make sure it’s passed along. DL Dan L. Owner Operator Consumer Services Used the software for: 1-2 years ### "Best in Class, But Don't Forget to Evolve Rapidly" March 24, 2025 5.0 Willingness to evolve is a key to sustained customer loyalty and I appreciate the team's efforts so far! Pros You receive all of the core, required functionality up-front as part of your subscription, which was a huge factor in weighing options across various platform providers. Quote options and add-ons is one of the keys to my business and I have all the flexibility necessary to cater to every project. Cons As a super user, I commonly find issues that are first to market. Luckily the staff is happy to accept feature requests, but the time I've spent wading through support, being patient while they run through scripts and assumptions is tiresome. Alternatives considered [Epicor CPQ](https://www.capterra.com/p/160099/KBMax-3D-CPQ/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Infor CRM](https://www.capterra.com/p/148351/Infor-CRM/) Reason for choosing FieldPulse Pricing and core functionality out of the box Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Pricing and functionality issues let me to FieldPulse. Review Source Response from FieldPulse March 26, 2025 Dan, thanks for the thoughtful review! We're grateful to have you with us! EC Emily C. Office Manager Construction Used the software for: 2+ years ### "FieldPulse experience." May 26, 2025 5.0 Overall the experience has been a positive one and we will continue to use FieldPulse moving forward. Pros FieldPulse is very user friendly, good access for the whole team to be able to see what is happening day to day, and all users to be able to add comments to keep the team updated. Fieldpulse support is also very accessible and helpful. Cons With a reshuffle of our company staff members, the contract is not able to be changed/modified until the expiry of the current one. If you're not looking to add/delete more users through the duration you won't have any issues. Review Source Response from FieldPulse May 27, 2025 Hi Emily, thank you for your review and for being such a valued customer over the years! Glad to hear you've had a great experience both with the FieldPulse platform and our team. AM Angel M. Office Admin Construction Used the software for: Less than 6 months ### "Great service/product" September 24, 2025 5.0 Its been great. It was easy to learn and grasp the system. Learning curve is minimal in my opinion. The system makes sense in the way it functions. Pros The way to organize everything and the integration with quick books is amazing. The layout and placement for toggles/options are very convenient. It literally took me a week to sort of get a great feel for the software. Very user friendly. Cons Timesheets can be a little laggy at times. I do a lot of the payroll so toggling between different dates and clicking into peoples time sheets can sometimes take time. Reason for choosing FieldPulse It seems like the cost for this service is priced well and fits our size company. Integration with quick books is a huge need and it fulfills that well. Review Source Response from FieldPulse September 26, 2025 Thank you for the review, Angel. We’re happy to hear FieldPulse has been easy to learn! We appreciate your feedback on timesheets. We’re excited to keep supporting your team and making sure FieldPulse continues to be a great fit for your business. MP Mitch P. Plumber Gas fitter Construction Used the software for: 2+ years ### "You won't regret using fieldpulse" April 16, 2025 5.0 Been a user since 2019, the upgrades have helped us with our workflow and customer service. Would not work without it, Highly recommend! Pros 1\. Helps keep us organised through easy to use job scheduling 2. It interacts with our suppliers making it easy to track job costs etc.. 3. Customer service is great there team always respond quickly to any issues we have regarding tech support. Cons Sometimes there upgrades take a while eg: better form versions. It doesn't link to our accounting software as well as we would like so we have to do our own work arounds at times. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing FieldPulse Because it interacted with Reece, Reece are our main supplier so we like that function. Review Source Response from FieldPulse July 28, 2025 Hi Mitch, thank you for your continued support since 2019—we’re so glad FieldPulse has helped streamline your workflow! CC Colby C. Owner Construction Used the software for: Less than 6 months ### "Best FSM/CRM out there as a HVAC company owner." August 28, 2025 5.0 Awesome customer support and their teams are very friendly and help answer any questions very well in a quick timeframe. Pros They are quick to answer questions and understand what we are asking the first time. We love them so far! Cons There are a lot of add ons that come separate. I would make sure that what you talked about is included in your package when signing up. Alternatives considered [FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing FieldPulse The modern look and feel of the software felt better Switched from [HighLevel](https://www.capterra.com/p/177156/HighLevel/) I did not have any fsm features to use in highlevel or offline mode. Review Source Response from FieldPulse August 29, 2025 Thank you for the review, Colby. We’re glad to hear that our support team has been quick to answer your questions and that you’ve had a positive experience with FieldPulse so far. WS Warren S. Owner Construction Used the software for: Less than 6 months ### "Great Decision" February 24, 2026 5.0 I'm very happy with the platform so far. Perhaps the platform's best attribute is that our employees love it. Pros The support is extremely good. Most issues are corrected within a few short minutes. They additionally set up tutorials for new customers and you'll be up to speed in no time. Cons I would add some names to the system (not managed techs), like helpers. This would be helpful in scheduling them for remote assignment. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing FieldPulse Reviews seemed to favor ease of operation and cost efficiency. Review Source Response from FieldPulse February 27, 2026 Warren, thank you for the review. We are really glad to hear that our support team has been quick to help. It is also great to know your employees are really enjoying the platform. We appreciate your feedback! Joshua R. Owner Consumer Goods Used the software for: Less than 6 months ### "Just getting warmed up. " November 7, 2025 5.0 Pros Very good onboarding and instructions for people just getting started. They also assisted with imported my exported data from previous software. Cons Seems a bit complicated getting going but they have plenty of help articles and live training as well as chat. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) bugs and lack of features in Housecall Pro. Review Source Response from FieldPulse November 21, 2025 Joshua, thank you for the review. We’re glad to hear onboarding has been helpful as you transition onto FieldPulse. We know starting with a new system can feel a little complicated at first, so we’re happy the help articles, trainings, and chat support have made things smoother. We’re excited to have you with us and look forward to supporting you as you get more comfortable with the platform. LS Lexi S. Office Administrator service management Construction Used the software for: 6-12 months ### "Great intro for technicians using technology in the field" November 7, 2025 4.0 Overall, the experience was a great first step in the direction of using technology for field technician management and service scheduling. Pros The ongoing training was extremely helpful. \[sensitive content hidden\] was our customer success specialist and was always giving solutions to what we needed or finding helpful alternatives! Cons The automation offered wasn't completely where we would have liked. Scanning options for equipment tags would be largely beneficial. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing FieldPulse customization options, ongoing customer support, ease of use Review Source Response from FieldPulse November 10, 2025 Thank you for the review, Lexi. We’re really glad to hear that your customer success specialist has been helpful. We also appreciate your feedback on automation and equipment tag scanning. We look forward to continuing to support your business! KF Kaitie F. Electrician Construction Used the software for: 6-12 months ### "Good for medium to large businesses " October 6, 2025 5.0 great! I have improved my work flow and income at the same time! and we are ready to scale as far as a crm goes. Pros i like their customer support they are quick and through. i also like the payment integration! It has improved me productivity. Cons i think it is a little pricey for the size business i am and i wish they would offer a smaller business suite plan Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing FieldPulse price for the amount of features and capability to expand the system Switched from [Joist](https://www.capterra.com/p/230138/Joist/) needed more ability to see data and analytics Review Source Response from FieldPulse October 8, 2025 Thank you for the review, Kaitie. It’s amazing to hear that FieldPulse has set your business up to scale!! FS Fernando S. Chief Administrative Officer Construction Used the software for: 1-2 years ### "FieldPulse is also AIMED TOWARDS ROOFERS :) A++" March 24, 2025 5.0 Very well, I've left a good review on Google and G2. They have my highest recommendation for any FSM out in the market. I follow their LinkedIn, I am in their FB groups so it's great to be connected with the employees and other users. Pros Fieldpulse's customer support is always top notch. I've enjoyed working with their customer support personnel as they take my concerns seriously and I see the changes once they have been reported. Apart from that FP has done a great job being able to implement it to any field service industry. We are in the roofing industry and although it's more aimed towards Electrical and Plumbing, it still meets our needs. Cons They are slowly but surely adding more roofing industry related features. I appreciate it though and it's not a dealbreaker for us! Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)[Leap](https://www.capterra.com/p/162690/Leap/) Reason for choosing FieldPulse Pricing, customer support, HUI, and being part of a growing community. Review Source Response from FieldPulse March 26, 2025 Hey Fernando, thank you for the awesome review! We’re so glad to hear FieldPulse is meeting your needs in the roofing industry. Talk to a Capterra advisor for free and get results within 15 minutes.