--- title: "Hotel Reservation System Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hotel Reservation System Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/153483/Hotel-Reservation-System/" page_type: "product" language: "en" --- # Hotel Reservation System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hotel Reservation System ## What is Hotel Reservation System? CMSplaza offer NO-LIMITATION for property Hotel, Rooms type and amount of rooms (occupancy). You free to add as much as you want into the system. Setup multiple rate into date range, many option for room discount; last minutes / early booking, long stay, Weekday(-/+) and price for room package. Easily accept direct guest payments and allow them to choose Offline Credit Card, Bank Wire Transfer or using integrated payment gateways online like Veriterans Credit Your Own System for a Live time.. ## What is Hotel Reservation System used for? [Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $480 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hotel Reservation System?[Manage this product listing](https://www.g2.com/products/hotel-reservation-system/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hotel Reservation System 5.0 (2) VS. [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price $480 Flat Rate, One Time Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.8 (5,821) Value For Money 5.0 (2) Value For Money 4.7 (3,595) Customer Service 5.0 (2) Customer Service 4.8 (3,324) ## Hotel Reservation System alternatives [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about Hotel Reservation System Overview ### What company size and specific industries is Hotel Reservation System built for? Hotel Reservation System is designed for online travel agents that offer reservations for hotels, villas, and resorts worldwide. The vendor description does not specify company size, but the product is aimed at travel businesses handling accommodation bookings across the hospitality sector. Features and Usability ### What are the key features of Hotel Reservation System? Hotel Reservation System offers booking management, room booking, and online booking for reservation handling, plus inventory management and rate management for availability and pricing control. It also includes group reservations, payment processing, booking notes, promotions management, customer support, and multi-language support for broader hotel operations. Getting Started and Support ### What training and onboarding options does Hotel Reservation System offer? Hotel Reservation System provides documentation for training and onboarding. This format gives teams written reference material for learning the system, reviewing features, and checking setup steps as needed. Getting Started and Support ### What customer support options does Hotel Reservation System offer? Hotel Reservation System provides chat support. No reviewer feedback on support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 5,388 Reservations reviews Not all reservations software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Hotel Reservation System supports **Online Booking** and **Booking Management**, so businesses can accept reservations online and keep booking details organized in one place. However, it does not include **Calendar Management**. Instead, it offers **Customer Support** (**46%**) and **Payment Processing** (**51%**), which can help teams respond to guest questions and handle transactions more efficiently, allowing businesses to manage reservations and payments with less manual work. Booking Management Create, update, and manage bookings, itineraries, and reservations Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Customer Support Provide online support for your customers through live chat or help desk functionality Group Reservations The ability to reserve times in groups. Inventory Management Track and manage inventory levels to maintain proper supply Multi-Language Manage and support multiple languages Hotel Reservation System 11 features ### All Features - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Customer Support: Provide online support for your customers through live chat or help desk functionality - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Multi-Language: Manage and support multiple languages - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Basic $480.00 Flat Rate,One Time Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TD Tatenda D. ENTERPRENUER Computer Software ### "Stock Management Efficient." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2021 Pros Shows unoccupied stocks automatically. Helps in quick responses to room services. High chances of good hospitality to guests. Cons Cannot operate without internet. High chances of hacking by competitors. Can be attacked by malware and viruses. Require high cost of maintenance when it malfunction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Pradeep R. Director Events Services ### "Much needed Travel Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 19, 2017 It has been a fulfilling experience so far! We have been able to book tickets and manage all the reports required for the company very effectively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2017 Thanks Pradeep. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.