Who Uses This Software?

baxus is the perfect solution for spas that are looking for an affordable software solution.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month/user
    See pricing details
  • Pricing Details
    US: $3. UK: £2. NZ+AU: $4. per person per week. No contract.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • baxus
  • www.baxus.com/
  • Founded 2016
  • New Zealand

About baxus

Running a spa can be hard. baxus makes easier with user-friendly salon management software that you and your clients will love. Schedule appointments, take online bookings, send automatic appointment reminders, manage stock, plus run point of sale and marketing. Then take your business to the next level with real-time and detailed reporting. At just US$3 per week, no fixed terms and a 30 day free trial, baxus is the salon software you can afford.


baxus Features

  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Online Booking
  • Payroll & Commission
  • Point of Sale (POS)

baxus Reviews Recently Reviewed!

Terrible lack of support

Jun 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Easy to use and simple, good pricing. everything was really easy to set up and we were looking forward to using the system.

Cons: The system failed to issue notification on new booking. We reported this multiple times and never had any reply. Now I a, not sure how to cancel the subscription.

Overall: none

Vendor Response

by baxus on July 30, 2017

Hi Dominika Thank you for your review and your positive comments about the system and pricing. We are incredibly sorry for the experience you have had with our support. We don't want any of our customers to have experiences like this and we understand your frustration. I believe someone has since been in touch with you. Unfortunately, baxus doesn't send notifications for new online bookings, however, the booking does appear as a highlighted message within the appointment book. We have created a feature request for new booking notifications so it may be added in the future. We have also taken your feedback about our support on board and endeavour to do better in future. Thank you, Anna

Excellent salon program

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, affordable, SMS messaging service excellent

Overall: I have been using Baxus for 9months now and love the simplicity of this salon program. This is a business that listens to its users with suggestions for different reporting tools taken on board and implemented. Customer service is exceptional with response time minimal. I would highly recommend Baxus not only for its functionality but also as a product that is reasonably priced .

very happy client

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use and its in the cloud so available 24/7

Cons: stock needs more reports and needs a "time Clock" for staff.

Overall: I started with Baxus only 5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade and add features regularly.
my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud" which means it is accessible 24/7 .
I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon.

Recommendations to other buyers: super friendly and very approachable staff that are very helpful

Simple, effective and functional

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Baxus for almost a year now, it is user-friendly and simple to explain to new users. The Customer support they offer is phenomenal and as a young company, they are always adding new features.

More money for new shoes!

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The value of this software is amazing, there is part of you who thinks its too good to be true! Trust me it delivers exactly what it promises. I have found it easy to navigate my way around, very user friendly.

Cons: Honestly there really are no cons about the software.

Overall: As a boutique clinic I am very mindful of our out goings. When Cathy from Baxus came into the clinic and showed me the software and told me the costs and the fact there are no contracts I was sold. They did the information transfer for me and I was then up and running. Ive gone from paying $230 a month for software to paying $4per week with txt messaging costing half the price. They offer a 30day free trial, so you've really got nothing to loose by trying it!

Vendor Response

by baxus on July 24, 2016

Thanks Demetria! Good to hear you're loving using baxus :)

Very easy to use, affordable and great features.

May 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product has helped my salon grow with reminder texts, marketing campaigns and full business reporting. Less no shows, more repeat clients and helps staff remember clients history.
Highly recommend to all salons.

Vendor Response

by baxus on May 26, 2016

Thanks for the review Lisa. We're glad you're loving it!