# YesInsights Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about YesInsights Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/153495/YesInsights --- # YesInsights Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) YesInsights ## What is YesInsights? YesInsights is an all in one customer feedback tool for companies to receive actionable feedback across all platforms. Create one-click or Net Promoter Score Surveys in less than a minute and embed them within any platform. YesInsights integrates with Intercom, Zapier, Infusionsoft, Mailchimp, Aweber, and many more. Capture your audience directly at your website with YesInsights website widget! ## What is YesInsights used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[NPS](https://www.capterra.com/nps-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for YesInsights?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.yesinsights.com&name=YesInsights) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### YesInsights 5.0 (6) VS. [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting Price $20 Per Feature, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.6 (964) Value For Money 5.0 (5) Value For Money 4.2 (697) Customer Service 4.8 (5) Customer Service 4.4 (558) ## YesInsights alternatives [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) [4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253516/SurveyMonkey/) [View all alternatives](https://www.capterra.com/p/153495/YesInsights/alternatives/) ## FAQs about YesInsights Overview ### What company size and specific industries is YesInsights built for? YesInsights is designed for founders and teams in product, marketing, and customer success roles, making it a fit for startups and small to mid-sized businesses that need customer feedback and survey tools. The vendor description does not specify any particular industry, so its audience is defined by role rather than sector. Features and Usability ### What are the key features of YesInsights? YesInsights offers NPS survey structure, NPS of customers, and negative feedback management for collecting customer sentiment. It also includes survey and poll management, dashboard reporting and analytics, multi-channel distribution, widgets, API access, and third-party integrations for connecting survey data with other systems. Getting Started and Support ### What training and onboarding options does YesInsights offer? YesInsights provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow guided setup remotely, webinars cover product topics for larger groups, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does YesInsights offer? YesInsights offers 24/7 live rep support and chat. These channels give users direct access to help at any time. No reviewer feedback is available here, so no conclusions can be drawn about response speed, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Dashboard 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Multi-Channel Distribution 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Negative Feedback Management 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback NPS Survey Structure 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Reporting/Analytics 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Survey/Poll Management 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Create and administer polls and surveys YesInsights 10 features Application programming interface that allows for integration with other systems/databases Assembly of graphs and charts for visualizing and tracking statistics/metrics Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Identify, track, and respond to negative feedback Calculate NPS of customers Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels View and track pertinent metrics to find patterns and gain insights from data Create and administer polls and surveys Set up connections to third-party platforms to improve business processes An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 5.0 (5) Free Trial Basic $20.00 Per Feature,Per Month Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Abhilash S. Accountant Textiles ### "YesInsights's Accuracy Make It a Top Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2024 Pros YesInsights has powerful features that work so well for us. I do appreciate the accuracy of YesInsights. Cons YesInsights has been so amazing to use. No issues at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Carla M. IT Manager Hospital & Health Care ### "YesInsights Is a Reliabel Solution for Customer Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2024 Pros This customer feedback solution has been easy to use and highly reliable. YesInsights is powerful and convenient to use. Cons I like the effectiveness of YesInsights. YesInsights is so powerful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD John D. Software Developer Research ### "YesInsights Is a Brilliant Tool that Has Efficient Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2024 Pros YesInsights is a great tool that whose capabilities are brilliant. I like the ease of use of YesInsights. Cons YesInsights does not flaws. No dislikes at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Marika B. Human Resource Manager Health, Wellness and Fitness ### "YesInsights Has Been a Comprehensive Survey Site" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2024 Pros The capabilities of YesInsights have been powerful. It has been an easy to use software. It has been so reliable. Cons I have zero dislikes for YesInsights. YesInsights works so well for us. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HJ Huey J. Owner Management Consulting ### "Fantastic! Definitely got my moneys worth." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 September 2, 2016 Discovered it from a article written on Forbes and decided to give a try. Thank everything i did. The one-click survey has really helped me gain some necessary insight into my own business and was seamless to use. Especially with the way it allows you to embedded it into emails. Pros So far the features have been really solid and i definitely love the way they use the email integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 3, 2016 Thanks Huey! Glad to have you as a customer :) PL Phil L. Founder Information Technology and Services ### "Amazing! Loved its simplicity. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 18, 2016 I recently needed a way to find out what my customers thought about our newest product and discovered Yesinsight. Using it was quite simple and sharing it with our clients was very smooth. Our response rate was far more then i expected and gave us more than enough valuable information. Pros Simple and easy to use. The surveys allow you write up a single question and allows its user to simply click on the answer they wish to give. Cons So far I've had no issues with Yesinsight. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2016 Thanks! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.