# YesInsights Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about YesInsights Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/153495/YesInsights

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# 

 YesInsights Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

YesInsights

## What is YesInsights?

YesInsights is an all in one customer feedback tool for companies to receive actionable feedback across all platforms. Create one-click or Net Promoter Score Surveys in less than a minute and embed them within any platform. YesInsights integrates with Intercom, Zapier, Infusionsoft, Mailchimp, Aweber, and many more. Capture your audience directly at your website with YesInsights website widget!

## What is YesInsights used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[NPS](https://www.capterra.com/nps-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$20

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for YesInsights?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.yesinsights.com&name=YesInsights)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### YesInsights

5.0 (6)

VS.

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting Price

$20

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (6)

Ease Of Use

4.7 (94)

Value For Money

5.0 (5)

Value For Money

4.3 (74)

Customer Service

4.8 (5)

Customer Service

4.8 (90)

## YesInsights alternatives

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Highest Rated

[4.8 (56)](https://www.capterra.com/p/151950/Listen360/reviews/)

Starting price

$99.00

Per User, Per Month

[4.5 (318)](https://www.capterra.com/p/72549/Alchemer/reviews/)

Starting price

$55.00

Per User, Per Month

[4.7 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting price

$39.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/153495/YesInsights/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Dashboard

5.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Multi-Channel Distribution

5.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Negative Feedback Management

5.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

NPS Survey Structure

5.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Reporting/Analytics

5.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Survey/Poll Management

5.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Create and administer polls and surveys

YesInsights 10 features

Application programming interface that allows for integration with other systems/databases

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Identify, track, and respond to negative feedback

Calculate NPS of customers

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

View and track pertinent metrics to find patterns and gain insights from data

Create and administer polls and surveys

Set up connections to third-party platforms to improve business processes

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.8 (6)

4.8

Based on 6 reviews

## Pricing

Value for money

5.0 (5)

Free Trial

Basic

$20.00

Per Feature,Per Month

Value for money

5.0 (5)

5.0

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (5)

4.8

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 6 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AS

Abhilash S.

Accountant

Textiles

### "YesInsights's Accuracy Make It a Top Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2024

Pros

YesInsights has powerful features that work so well for us. I do appreciate the accuracy of YesInsights.

Cons

YesInsights has been so amazing to use. No issues at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Carla M.

IT Manager

Hospital & Health Care

### "YesInsights Is a Reliabel Solution for Customer Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2024

Pros

This customer feedback solution has been easy to use and highly reliable. YesInsights is powerful and convenient to use.

Cons

I like the effectiveness of YesInsights. YesInsights is so powerful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

John D.

Software Developer

Research

### "YesInsights Is a Brilliant Tool that Has Efficient Features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2024

Pros

YesInsights is a great tool that whose capabilities are brilliant. I like the ease of use of YesInsights.

Cons

YesInsights does not flaws. No dislikes at all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Marika B.

Human Resource Manager

Health, Wellness and Fitness

### "YesInsights Has Been a Comprehensive Survey Site"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2024

Pros

The capabilities of YesInsights have been powerful. It has been an easy to use software. It has been so reliable.

Cons

I have zero dislikes for YesInsights. YesInsights works so well for us.

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HJ

Huey J.

Owner

Management Consulting

### "Fantastic! Definitely got my moneys worth."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 2, 2016

Discovered it from a article written on Forbes and decided to give a try. Thank everything i did. The one-click survey has really helped me gain some necessary insight into my own business and was seamless to use. Especially with the way it allows you to embedded it into emails.

Pros

So far the features have been really solid and i definitely love the way they use the email integration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 3, 2016

Thanks Huey! Glad to have you as a customer :)

PL

Phil L.

Founder

Information Technology and Services

### "Amazing! Loved its simplicity. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 18, 2016

I recently needed a way to find out what my customers thought about our newest product and discovered Yesinsight. Using it was quite simple and sharing it with our clients was very smooth. Our response rate was far more then i expected and gave us more than enough valuable information.

Pros

Simple and easy to use. The surveys allow you write up a single question and allows its user to simply click on the answer they wish to give.

Cons

So far I've had no issues with Yesinsight.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 18, 2016

Thanks!

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