SAP Business One

4 / 5 47 reviews

Who Uses This Software?

Small to midsize companies ideally experiencing rapid growth in their sector. In particular we work with W&D, process / discrete manufacturers, Apparel, NFP and Professional Services companies.


Average Ratings

47 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Sapphire Systems
  • www.sapphiresystems.com
  • Founded 1993
  • United Kingdom

About SAP Business One

SAP Business One is an affordable, easy to implement, complete business management solution available on-premise, in the cloud, or powered by SAPs latest in-memory computing database - SAP HANA. There are industry-specific versions of the solution, and it is all designed to grow with your business. Sapphire is the leading gold partner for SAP Business One - http://www.sapphiresystems.com/


SAP Business One Features

  • Accounting Management
  • CRM
  • Dashboard
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Project Management
  • Purchasing
  • Sales Management
  • Supply Chain Management
  • Warehouse Management

SAP Business One Reviews Recently Reviewed!

SAP Business One review

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It can handle a large amount of data, information can be access with ease and it can capture both quantitative and qualitative information. This software is highly customizable and allows for reporting on a complex and growing business.

Cons: It can be expensive to implement, therefore look at the cost benefits analysis. Also, this is a software for mostly medium to large firms

SAP Business One ERP solution Overview

Nov 07, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Less cost yet coming from reputable brand SAP all in one solution for SMEs both platform support for on-premises and cloud based is an advantage secure easy to adapt customizable

Cons: less options doesn't cover all the modules should provide ready solutions to choose from based on industry should allow report customizations feature end users should allow inter company transactions licensing needs review

Sap b1 scm

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked Collaboration. I can plan inventory, demand. I can calculate optimization quantity. I can control warehouse

Product is OK if errors are made in inital setup very hard to imposible to change

Sep 14, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Ask the AP and AR lady's in the office they said there is no pros. SAP business is a very hard software to work with.

Cons: The units of measure don't work correctly, Not being able to delete items. Not being able to change after its been saved. Not being able to change an item after its been created you have to make it inactive and remake the item all over again.

Be careful before you sign the contract

Jun 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Value for Money

Comments: Please get all you concerns addressed before the purchase is made. Dot the i's and cross the t's

Pros: Functionality: Has many options available to ease the work flow process. Best feature is the relationship map.

Cons: Finding answers to problems if any. You are old on the functionality but after purchase, you discover every question relating to basic needs of the software turns to an additional cost

Does what it needs

Jun 07, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I use SAP for equipment control more than the business aspect. From my use of it so far, it gets the job done. Most of our users find it very comprehensive, with all fields displayed within multiple tabs. The system is pretty quick from our experience.

Cons: Some improvements on being more user-friendly would be appreciated. It would be my hope for SAP to have less transactions.

SAP Business One

May 25, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The flexibility to modify the product/modules without having to pay a programmer. End User capabilities are good.

Cons: The support structure is through a reseller, so if you have questions/issues there can be a delay in getting in contact directly with the software developer. We have a great reseller (now) so that's not a problem but it is a business model that can be challenging.

Very Limited

May 17, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: I would not recommend this product for manufacturing, make-to-order processes

Pros: Most basic ERP modules are included. The software will handle BOM to an extent as well as job costing.

Cons: It is not really a manufacturing ERP system but it is more suited for retail businesses. In the vendor due diligence process, they were very slow.

Could be better

Apr 05, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: SAP Buisness One could be great but it stops just short. The logic isn't easy to follow and teaching new users is difficult. With that being said, it does what it supposed to do.

SAP Review

Apr 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I appreciate the flexibility of use and how easy it is roam the software. Great tool for our company

SAP Review

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have to use the accounting module of SAP. However, this system is a very dynamic ERP software that can gather data from various areas of your business. This allows for easy access to information in terms of sales, customers service quality and many others.

Pros: It can handle a large amount of data, information can be access with ease and it can capture both quantitative and qualitative information.

Cons: It can be expensive to implement, therefore look at the cost benefits analysis. Also, this is a software for mostly medium to large firms

Recommendations to other buyers: Engage the services of a professional to have the system implement and proper training for your staff.

Sr. Accountant

Jan 20, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Great system to use for financial reporting, accounting review and history of all the transactions.

REVIEW ABOUT SAP

Jan 19, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have 5 years of experiences using SAP and I find it easy to navigate and I highly recommend this accounting software fro mid-size company and small. It has a lot of great tools and it's a financial software I can rely on.

Pros: The only issue is you can't delete an entry all you can do it make a reversal of any JE.

Cons: Great system for hedge fun and financial company.

SAP Business One - Accounting

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Our team reviewed the product with a SAP Business One specialist at Navigator Business Solutions, and we have blown away with the reporting capabilities. Additionally, the ability to track the transactional history through visual representation will help our team tremendously.

Just Do your research!

Jan 11, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: SAP is a known brand when it comes to ERP software's, but it has couple of issues when you implement it. It is a very high maintenance software and you are always dependent upon the technology consultants to do your job. The system has multiple functionalities but on the same end it makes very complicated for the new users, you need to spend allot of money if you want to get something altered.

Recommendations to other buyers: Buying it is a Risk, but make sure you do a proper expectation setting with your consultants, they dupe you for money for every small thing.

I like SAP Business One

Jan 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: SAP Business One is an integrated enterprise resource planning (ERP) software suite which primarily serves small to medium-sized businesses with up to one hundred employees and less than $75 million in annual revenue. SAP Business One was originally developed by Israel-based TopManage Financial Systems, which was acquired by SAP in 2002. This move was a bold signal that SAP intends to serve businesses well downmarket and an acknowledgment that a new, specialized product was needed to address the requirements of those companies. SAP Business One has been well-received within the manufacturing, retail, service, and distribution industries, and can address other vertical market needs as well.

Great product for organization

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great software to use site-wide to coordinate work orders, scheduling, personnel, equipment, and inventory.

Cons: Takes some time to learn how to use the interface; relatively complex.

SAP as an outplant user

Nov 15, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I am using SAP for several of our customers to do transactions directly in their systems. SAP is relatively easy to learn and has a lot of features and options for customization. Each of our customers have a different way of processing the same type of transaction so for an outplant user it can end up being a lot to keep track off. There is a lot of traceability so finding and correcting issues is easy and takes minimal research.

Pros: Highly customizable, many features, works for all areas of the company, fully customizable reporting options.

Cons: Many steps to each transaction, will almost always need to be customized.

Recommendations to other buyers: SAP is good for large corporations and plants. I would not recommend it for smaller companies that needs more flexibility and short turn around times.

Flexible and Robust

Nov 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is highly customizable and allows for reporting on a complex and growing business.

Cons: It is a little more complicated to install because it has so much flexibility. It takes a lot of foresight to insure the coding structure is set up correctly.

Overall: Flexible and Robust
SAP B-1 software is the perfect fit for a small-midsize company that would like a fully integrated ERP system.
I was able to implement the system in less than 5 months from start to finish with the assistance of a couple of consultants. This included fully integrated Sales force and customer service, inventory and cost of sales, AP, AR and financial reporting.
It is a highly flexible system allowing for multiple custom codes and fields for the user to assign for reporting and extracting information. We were able to report complicated sales and commission on a multi- tiered structure with ease.
Flexibility is also built in as you can add modules as you go, allowing the system to grow with your business and your changing needs.
They also offer industry specific solutions, right out of the box.

Recommendations to other buyers: This software, once installed is very user friendly and gives you so much insight into your business. I installed this software when I was Controller of a privately held company.

Does absolutely everything it advertises.

Nov 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Highly customizable. It is affordable, and easy-to-implement business management solution.It provides on-demand access to critical real-time information through customer relationship management, management control capabilities, etc. I could definitely say SAP Business One does absolutely everything it advertises.

Easy to use and user friendly!

Nov 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: SAP Business One makes multitasking very easy and simplify your life at work. The documentaion provided by SAP is amazing. A very user friendly software which you can customize fully as per your need. There is nothing to hate about this software though the interface can be improved,

Great Software!

Nov 02, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It is an ideal, fully integrated with lots of features and perfect for small and medium growing companies. You can possibly configure everything according to your requirement. It allows us to see real time result by connecting it to other systems. User interface is amazing and simple to use.

Value for money

Nov 01, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: A user-friendly ERP system. A very good software with many functionality. SDK makes 'add-on' functionality 100% transparent to the user. It is really a value for money software.

Amazing Software

Nov 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: SAP Business One is an awesome fit for distribution wholesale companies as well as project management and manufacturing. The system can be customized to fit the needs.

Pros: Amazing user interface. Very Powerful. Easy to use.

Cons: Startup time is slow. No Payroll functionality in B1.

SAP Business One Review

Nov 01, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: SAP Business One allows us to eliminate errors and redundant data entry and speeds up the business processes and helps us focus on what's really important. The software is used to manage work orders within the work area.

Pros: It handles multiple organization and multiple currency. I like the posiblity to configure almost everyrhing in a simple way. Also the costs and the implementation time are usually afordable by a small company.

Cons: Interface needs some improvement.

SAP business one

Nov 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Sap business one is a management software designed for midsize companies. It is an automation tool which magnifies the work of different departments such as financial, human resources and operations.

Pros: You could customize your functions according to your requirement. It has automatic alerts feature Database management is very efficient

Cons: 1.It is very complicated 2. It is less flexible 3. No payroll

SAP Business One Review

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: SAP Business One provides a single solution for managing your entire business, including financials, sales, customer relationships and operations. Perfect for for growing small and medium sized businesses.

Pros: Lots of features. Can be connected to multiple systems. Documentation is really amazing. Database allows for complex business analytics.

Cons: Complex initial configuration. Price is little high. Complex.

SAP Business One - Overall a good product!

Oct 17, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: SAP Business One lets multitask and simplify the work by letting the use connect to multiple data sources at the same time. It has good features and flexibility overall. I like the posiblity to configure almost everyrhing in a simple way.

Pros: Excellent documentation Extensive customization available Database allows for complex business analytics Can handle multiple currencies

Cons: Complicated User Interface

SAP is number ONE for business!

Oct 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: SAP One for business is what everyone needs in their manufacturing to keep up with inventory, production, shipping, and financials. It is an all-in-one integrated system and the best yet...it is available via the cloud. It will reduce your risk and make the "high ups" appreciate you a lot more.

Pros: Intuitive reporting portal and availability in a cloud solution. No server aches or pains!

Cons: Not really a con, but make sure you have the available bandwidth to handle out sourcing SAP Business One to the cloud. You will regret your decision if you have a ton of people accessing it at the same time.

Recommendations to other buyers: Make a calculated game plan if you are moving your ERP system to SAP Business One. Also, make sure that you have an implementation manager that has proven themselves before with other migrations. It will save you some headache.

SAP Review

Oct 13, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Very nice product. Takes some time to get used to. Easy to use Lots of things to learn. Slow at times. Consider a large server to handle capacity

Pros: Easy to use Lots of things to learn.

Cons: Slow at times. Consider a large server to handle capacity

Recommendations to other buyers: Have a robust server to handle the flow of traffic

Used at Voltas Manufacturing facility

Oct 13, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I like the software...specifically user point of view...the software is not complicated as the perception was...and the only problem with the software was u can't pick the module selectively...but that was not the case for our factory so it works out best..

Recommendations to other buyers: Go for it..

Easy to use

Oct 07, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: SAP business one is an easy to use , flexible software with a rich UI and functions.

Pros: Easy to Use. Nice UI

Very helpful in a small business use!

Jul 22, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple this product is and how easy it is to navigate; It is very convenient that this software can merge with 100s eCommerce websites and makes it just so time consuming.

Cons: Of course, every software has its pros and cons - and honestly I don't find many cons within this software other than there is so many functions and it takes lots of time to get to a comfortable level when using this software.

Recommendations to other buyers: I recommend to carefully view each function and sort of play around with the software, by doing that you might save yourself lots of time in the future.

SAP Works for me

Jul 21, 2016
5/5
Overall
3.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SAP is very versatile one thing I like is SAP reporting has the ability to have your SAP data automatically converted to an Excel pivot table report. You can also easily use SAP for payroll it works well with other programs.

Cons: In the beginning it difficult to learn and takes some trial and error but it is worth it once you learn.

Recommendations to other buyers: Use the help guides and or online tutorials. If you have any question you can call customer service they can help. I have they are very helpful.

A well rounded distribution software

Jul 15, 2016
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: This product comes with a lot of different tools for manufacturing, inventory management and accounting. It offers a lot of information about your business. My favorite part is that you can select an item and diver deeper into details about that item. SAP is a powerful tool for data capturing and offers reports from Crystal Reports

Cons: I did notice that while using this product there were a number of instances where we had to call an IT specialist in order to correct issues with the program. 19 times out of 20 the software will behave as expected but every so often something wont update or the software behaves unexpectedly. I am not sure what the specialist did to correct this but it did not seem to be an operator error.

Recommendations to other buyers: This is a really great all in one product for inventory, manufacturing and accounting. Be sure to take advantage of any training available for this product as it can be tough to learn at first because the screen is busy with massive amounts of information. Limitations can be set on users to keep them from seeing information that they shouldn't.

Great fit for a small business

Jun 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that SAP Business One communicates with so many other software and freight carriers. We needed a sofware to have all in One such as accounting, logistics, manufacturing ect and Business One has it ALL!!! Recommend!

Cons: I love the product fully, however I think for most people is a little hard to learn it, it does take time because of so many functions it has but other than that I love the software!

Recommendations to other buyers: I recommend to purchase technical support option and those guys will be there for you whenever you need help.

Integrated Supply Chain to Omni-Channel Sales ERP

Mar 24, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Wholesale trade companies need a global product to expand operations with minimal in-house costs. SAP's continued investment in the Business One ERP product extends functionality across 60+ countries, developing a best of breed product for companies of many sizes. SAP Business One is designed to be affordable for both small companies and global subsidiaries who need real-time visibility across sourcing, manufacturing and distribution locations. The way the system handles lite production (especially kitting), connects Sales Orders to relevant Purchase Orders, facilitates dynamic Demand Planning and manages multiple warehouses simultaneously; it is the most affordable concept-to-cash solution of its class. Integration to industry specific apps and company websites maximize the usability and adaptation of the system. Allowing for a complex software package to be just the right fit; not too complex, not too large (or small!) and not too expensive.

Cons: If you like cloud applications with simple URL logins, this couldn't be any further from that. Business One ERP is a traditional software installation product which has been proven in a hosted environment however, its best installed on the company's onsite server. Remote desktop allows for off-site users to access the system but again, it's not your easy-peasy SaaS experience.

Recommendations to other buyers: Split your evaluation into two parts. First consider the functional requirements that the platform offers your inventory, order management and integrated financials. Separately, evaluate your revenue streams and plans for growth. Do you need to integrate to your website and/or remote sales teams? The APIs and add on partners have created some robust options here. Will you need to implement additional offices in other countries? Picking the right implementation partner is more critical than the software itself! You'll want a partner that has knowledge and experience in your industry so they can recommend best practices. If you're going to need global resources to repeat your implementation using HQ installation as a template, then confirm the partner's resources by talking to them. The ability to provide a hybrid installation (some cloud, some on premise and consolidation at HQ) is a competitive advantage to companies using this product.

SAP Business One - Ideal for SMEs

Aug 29, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We were lucky enough to select an exceptional partner to implement SAP B1. They assisted us from ID& Assess phase and helped achieve our timeline objectives for the entire duration of the implementation. We adopted a virtualised environment with IBM brand new server array with was matched very well to the performance required by SAP B1. In B1, I personally liked the opportunity to customise the product to our requirements. Although it is not a complete bespoke solution it has flexibility designed it to allow a vaster customisation compared to other COTS out there.

Cons: Prices were higher than competition, both for the vendor and the software. I feel in the end it was money well spent so no regrets.

Recommendations to other buyers: I think it is imperative to do your homework BEFORE choosing a system/ hardware. The MOSCOW exercise (Must Have, Could Have, Should Have) to properly identify functionalities and requirements is of paramount importance to avoid pain and expenses at a later stage. Many a projects I have seen have run into trouble because the full set of requirements were not clearly mapped out from the beginning, and recursive modifications made the final financially tally balloon.

12 year SAP Business One veteran

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: SAP pours a lot of R&D into this product. I have worked with it for 12 years - as an implementation consultant. Its capabilities, performance and reliability has changed dramatically during this period. Technologically, it is head and shoulders above the crowd. The capability to tailor the product and features to meet a customer's requirements is outstanding. The ERP functionality is complete - from accounting to service functions, to distribution and manufacturing functions. It comes with mobile apps available as part of the system. Dashboards are included with the system. Functions such as email alerts, approvals and workflows are embedded in the product. I also develop add-ons for SAP Business One. The software development kit (SDK) provided by SAP makes 'add-on' functionality 100% transparent to the user - they don't know which screens or popups are SAP's and which are the add-ons. And there are hundreds of programmers available to produce add-ons.

Cons: SAP Business is complex to install. It takes a staff of people with up to date IT experience to perform the install. It's not a long process (8 - 10 hours), just complex.

Recommendations to other buyers: Buy software the way I like to sell it. Let's say you agree that SAP Business One looks like a good fit for your business. Pay the consultant to show you exactly how it will work for your critical business functions. For instance, if you are a distributor, your lifeblood is sales and inventory. Have the consultant show you 'a day in the life of the sales person' - when on premise and when mobile. Also have them show you a day in the life of the warehouse manager. Out of the box, most apps handle this. When you see the 'out of the box' demo you will ask questions - about pricing, about bin control functions, outside warehouse management, etc. Having the consultant spend a day with your staff to tailor the demo to your exact needs will point out the holes (either in your processes or in the software's ability to meet your needs). For instance, pricing is often a sticking point in the sales process. Detailed discussions about 2 key points: what options are available, and how much work does it take to maintain the prices? Spending an extra day or two up front on the critical aspects of your business is well worth the expense. By 'critical' I mean the lifeblood of your company. It's not the accounting unless your sole use of the system is for financials. It how you manufacture or distribute or provide customer services using the ERP system that are important. Make certain these functions are known in detail before you buy.

SAP Business One Review

Mar 18, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: SAP Business One is a very user-friendly ERP system for small to medium sized organizations. SAP continues to enhance the product and add more robust functionality with each new release. New users will be surprised at how easy the system is to learn! There is also a very large add-on base for additional functionality not currently offered in SAP Business One. Many organizations will find SAP Business One, with a few add-ons, will meet their requirements.

Cons: Overall, it's very strong. However, SAP Business One is not yet robust enough for a large or complex manufacturing organization!

Recommendations to other buyers: When evaluating SAP Business One, make certain you understand what is base functionality of SAP and what is an add-on product. There is a very large add-on community supporting Business One. Additional licensing and support may be required!

Sap Business One

Mar 13, 2015
3/5
Overall
2 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: SAP does a lot. It's good software and has good functionality overall.

Cons: SAP is complicated and requires a lot of hands on deck to get going and keep going.

Recommendations to other buyers: Make sure you have staff that will adapt and help available to get the software to do what you need done.

Don't love sap, too complicated

Feb 12, 2015
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 3.0/10 Not
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Pros: They want you to call them or hire consultants.

Cons: It's too complicated. I like to solve problems and not rely on others

Recommendations to other buyers: Do you need help to maintain, and can you afford that cost? Do I need customization and does it meet all my needs?

A full business system from the ground up

Dec 09, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Business One is an excellent offering to small and medium-sized businesses. Yes, you have to learn how to use it, but once you have the basics, the system runs itself because it is fully integrated. Finance, VAT reporting, Sales, Stock Management & Purchasing (and many more areas) are fully active out of the box. I know this system will cope with our demands for years if not decades to come!

Cons: Visibility of everything in the business is perfect for any business owner or management team. 1 Dash 1 and SAP provide excellent support and training.

Recommendations to other buyers: Ensure that the system you are researching is scalable and fits your business.

SAP Business One Review

Jul 07, 2014
4/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's a very comprehensive system. They have used best demonstrated practices from many larger clients to build a product that does about everything. I really like their partnership with Navigator SAP.

Cons: It is not intuitive and can be confounding, especially for folks used to using a patchwork system or none at all.

Recommendations to other buyers: I would employee Navigator SAP to help build out your system and do regularly scheduled ongoing training well after you have implemented. You might need to find a new outside accountant/CPA who works with SAP B1.

Jun 13, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Feb 24, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Extremely
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Aug 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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