Sapphire Systems

SAP Business One


4 / 5
74 reviews

Who Uses This Software?

Small to midsize companies ideally experiencing rapid growth in their sector. In particular we work with W&D, process / discrete manufacturers, Apparel, NFP and Professional Services companies.


Average Ratings

74 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Sapphire Systems
  • www.sapphiresystems.com
  • Founded 1993
  • United Kingdom

About SAP Business One

SAP Business One is an affordable, easy to implement, complete business management solution available on-premise, in the cloud, or powered by SAPs latest in-memory computing database - SAP HANA. There are industry-specific versions of the solution, and it is all designed to grow with your business. Sapphire is the leading gold partner for SAP Business One - http://www.sapphiresystems.com/


SAP Business One Features

  • Billing & Invoicing
  • CRM
  • Employee Management
  • Financial Management
  • Inventory Management
  • Marketing Management
  • Point of Sale (POS)
  • Purchasing
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Accounting Integration
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management

SAP Business One Reviews Recently Reviewed!


12 year SAP Business One veteran

Apr 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4.5 / 5
Customer Support
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Pros: SAP pours a lot of R&D into this product. I have worked with it for 12 years - as an implementation consultant. Its capabilities, performance and reliability has changed dramatically during this period. Technologically, it is head and shoulders above the crowd. The capability to tailor the product and features to meet a customer's requirements is outstanding. The ERP functionality is complete - from accounting to service functions, to distribution and manufacturing functions. It comes with mobile apps available as part of the system. Dashboards are included with the system. Functions such as email alerts, approvals and workflows are embedded in the product. I also develop add-ons for SAP Business One. The software development kit (SDK) provided by SAP makes 'add-on' functionality 100% transparent to the user - they don't know which screens or popups are SAP's and which are the add-ons. And there are hundreds of programmers available to produce add-ons.

Cons: SAP Business is complex to install. It takes a staff of people with up to date IT experience to perform the install. It's not a long process (8 - 10 hours), just complex.

Recommendations to other buyers: Buy software the way I like to sell it. Let's say you agree that SAP Business One looks like a good fit for your business. Pay the consultant to show you exactly how it will work for your critical business functions. For instance, if you are a distributor, your lifeblood is sales and inventory. Have the consultant show you 'a day in the life of the sales person' - when on premise and when mobile. Also have them show you a day in the life of the warehouse manager. Out of the box, most apps handle this. When you see the 'out of the box' demo you will ask questions - about pricing, about bin control functions, outside warehouse management, etc. Having the consultant spend a day with your staff to tailor the demo to your exact needs will point out the holes (either in your processes or in the software's ability to meet your needs). For instance, pricing is often a sticking point in the sales process. Detailed discussions about 2 key points: what options are available, and how much work does it take to maintain the prices? Spending an extra day or two up front on the critical aspects of your business is well worth the expense. By 'critical' I mean the lifeblood of your company. It's not the accounting unless your sole use of the system is for financials. It how you manufacture or distribute or provide customer services using the ERP system that are important. Make certain these functions are known in detail before you buy.

Capterra loader

Easy to use with almost complete functionality

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SAP Business One is an ERP System that is designed for Small and Medium Entities.

With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it.

Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users.

Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions.

With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries.

Cons: Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts.

Overall: Easy-to-use ERP System with not-so-complicated functionalities.

SAP Business One is a well featured and extensible ERP but with some signigant gaps

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: SAP Business One is simple to get to grips with for users, with some exceptions. It has most common functionality required for most businesses and can pretty much be configured to do anything you can think of. If it doesn't come as standard there are ways to do by creating you own fields and adapting processes. There is a vibrant add on economy that allows you extend the product into new verticals and functional areas. However, be careful as it you can easily create technical debt if it is not managed carefully.

Cons: There is incomplete guidance and capability between on premise and cloud deployments in our experience, although that is changing fast. The software can be expensive and you need a partner, fingers crossed you find a good one. It is easy to proliferate add ons and make your environment more complex. WMS functionality sucks and demand planning is super basic. There is basically very little production planning stuff out of the box, so if you are a manufacturer make sure you assess this carefully as you'll probably need add ons.

Overall: Over all very good, it is easy to get to grips with, it is open (at least more so on SQL server), and there is lots of support out there if you want to build capability in house.

Integrated Supply Chain to Omni-Channel Sales ERP

Mar 24, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: Wholesale trade companies need a global product to expand operations with minimal in-house costs. SAP's continued investment in the Business One ERP product extends functionality across 60+ countries, developing a best of breed product for companies of many sizes. SAP Business One is designed to be affordable for both small companies and global subsidiaries who need real-time visibility across sourcing, manufacturing and distribution locations. The way the system handles lite production (especially kitting), connects Sales Orders to relevant Purchase Orders, facilitates dynamic Demand Planning and manages multiple warehouses simultaneously; it is the most affordable concept-to-cash solution of its class. Integration to industry specific apps and company websites maximize the usability and adaptation of the system. Allowing for a complex software package to be just the right fit; not too complex, not too large (or small!) and not too expensive.

Cons: If you like cloud applications with simple URL logins, this couldn't be any further from that. Business One ERP is a traditional software installation product which has been proven in a hosted environment however, its best installed on the company's onsite server. Remote desktop allows for off-site users to access the system but again, it's not your easy-peasy SaaS experience.

Recommendations to other buyers: Split your evaluation into two parts. First consider the functional requirements that the platform offers your inventory, order management and integrated financials. Separately, evaluate your revenue streams and plans for growth. Do you need to integrate to your website and/or remote sales teams? The APIs and add on partners have created some robust options here. Will you need to implement additional offices in other countries? Picking the right implementation partner is more critical than the software itself! You'll want a partner that has knowledge and experience in your industry so they can recommend best practices. If you're going to need global resources to repeat your implementation using HQ installation as a template, then confirm the partner's resources by talking to them. The ability to provide a hybrid installation (some cloud, some on premise and consolidation at HQ) is a competitive advantage to companies using this product.

Can do almost anything, but it's not easy (or cheap) to learn or set up

Apr 16, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have used SAP in two previous jobs. I love what it can do, but a common issue I have seen are companies wanting what it offers, but balking at the cost to implement and/or maintain. A poor implementation can be a disaster - make sure the "experts" you rely on have a good track record. Also, lack of training and/or in-house experts (post implementation) can result in poor use of the system, excessively complicated processes, and offline processes (thus defeating much of the real value of the system).

Pros: Very powerful software, very reliable, very good documentation, good training courses available, and an extensive user group (very helpful to get involved with)

Cons: Not easy to just sit down and figure it out, training can be very expensive, implementation and on going in-house support are critical and can also be very expensive

Capterra loader

All in one ERP!

Oct 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This system allowed us to combine everything into one place. No longer did we have an order entry software, an accounting software, and an EDI software all separate. We were able to merge everything into one. We have used this for 8 or so years and are continuing to grow into the system and learn new things all the time.

Cons: Out of the box it's not 100% ready for a more complex company set up. We have had to purchase third party add ons to make it work the way we needed it to work. It's also so complex that even 8 years later we are still learning new things about how it works. Can take a while to learn.

Sap business one for SMEs

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Low TCO. Easy to implement, easy to use and east to maintain. Reporting with SAP Hana is so very easy.

Cons: Some features are missing like discount cannot be accounted for. It's nets off the discount from selling price. Accruals for charge backs, rebates cannot be accounted for at the time of AR invoice. Serialization for track and trace to meet with US FDA requirement is though a challenge. Pharmaceuticals quality management functionalities are not available in standard version however there are some add-on are available at extra cost.

SAP Business One will offer you total value for your money

May 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about this software is the business reporting capability. The software makes it easy to generate financial reports. The other thing about this software is that is it an all in one solution to small and medium sized business. The all important modules like the finance, sales, purchasing, banking, accounting modules are all integrated in the software.

Cons: The only con about the software is that it is that the licence is a bit expensive for some small businesses to afford.

Overall: SAP Business one if a very efficient ERP system for small l and medium-sized businesses. The biggest benefit I got from the software is the reporting module which offers reporting capability to pretty much aspect of the business.

SAP Review

Feb 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have to use the accounting module of SAP. However, this system is a very dynamic ERP software that can gather data from various areas of your business. This allows for easy access to information in terms of sales, customers service quality and many others.

Pros: It can handle a large amount of data, information can be access with ease and it can capture both quantitative and qualitative information.

Cons: It can be expensive to implement, therefore look at the cost benefits analysis. Also, this is a software for mostly medium to large firms

Recommendations to other buyers: Engage the services of a professional to have the system implement and proper training for your staff.

Capterra loader

SAP Business One is the best ERP for any size companies.

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The key is the implementation and SAP Business One will be the best tool in your work, all kind of transaction have a traceability and you have your information on time. I like SAP Business One.

Cons: NO cons with the provider, No cons with SAP Business One, the real problem is with the people that want to made the old procedures in a new tool with the bests practices.

A complete & easy ERP suite

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SAP Business One is the "little brother" of main SAP ERP, but it has nothing less of the big one. In addition it's easy to implement and use and also with an effordable price. All the business areas are well covered as per the "big brother".

Cons: Support in my opinion, can be improuved; there are too long queues for having an answer from local/remote support.

SAP Business One

May 25, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The flexibility to modify the product/modules without having to pay a programmer. End User capabilities are good.

Cons: The support structure is through a reseller, so if you have questions/issues there can be a delay in getting in contact directly with the software developer. We have a great reseller (now) so that's not a problem but it is a business model that can be challenging.

SAP Business One Review

Mar 18, 2015
5/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: SAP Business One is a very user-friendly ERP system for small to medium sized organizations. SAP continues to enhance the product and add more robust functionality with each new release. New users will be surprised at how easy the system is to learn! There is also a very large add-on base for additional functionality not currently offered in SAP Business One. Many organizations will find SAP Business One, with a few add-ons, will meet their requirements.

Cons: Overall, it's very strong. However, SAP Business One is not yet robust enough for a large or complex manufacturing organization!

Recommendations to other buyers: When evaluating SAP Business One, make certain you understand what is base functionality of SAP and what is an add-on product. There is a very large add-on community supporting Business One. Additional licensing and support may be required!

SAP Business One - Ideal for SMEs

Aug 29, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We were lucky enough to select an exceptional partner to implement SAP B1. They assisted us from ID& Assess phase and helped achieve our timeline objectives for the entire duration of the implementation. We adopted a virtualised environment with IBM brand new server array with was matched very well to the performance required by SAP B1. In B1, I personally liked the opportunity to customise the product to our requirements. Although it is not a complete bespoke solution it has flexibility designed it to allow a vaster customisation compared to other COTS out there.

Cons: Prices were higher than competition, both for the vendor and the software. I feel in the end it was money well spent so no regrets.

Recommendations to other buyers: I think it is imperative to do your homework BEFORE choosing a system/ hardware. The MOSCOW exercise (Must Have, Could Have, Should Have) to properly identify functionalities and requirements is of paramount importance to avoid pain and expenses at a later stage. Many a projects I have seen have run into trouble because the full set of requirements were not clearly mapped out from the beginning, and recursive modifications made the final financially tally balloon.

SAP

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: SAP Business One is a great software to automate our business financials along with using third party add-ons it works great for warehouse inventory management.

Cons: Biggest issue I have with the software is the license pricing. It gets very expense to implement.

Overall: It is great software to use along with third party add-ons to keep track of inventory, pricing, etc..

Overall my experience has been good but I would expect much more from this software

Jul 04, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money

Pros: I usually use the bank management module is very friendly when creating seats and visualize movements in bank, to register suppliers or customers is great because it links the information of the RIF directly with the seniat platform so there is no error at the time of creating a new client, what I like about the system is that it is not integrated like others that have an administrative system and another accounting system that has it all in one single and at the moment of making a record they can be visualized in the reports .

Cons: What I liked the least about this software is that it does not have the necessary support by the company that implements the system, they do not have timely answers to some questions which makes it difficult to work, on the other hand when creating seats if There was an error in the project if you let the change, however, the same thing does not happen with the distribution rule. I feel that it should not happen because it does not cause more impact, as it would be to modify the amount and / or the date of the seat.

Wonderful Tool for Sales Professionals and Admins

May 23, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This product allows various sales people to access and add notes to their accounts to provide accurate, up to date log of business functions. The sales quote and sales order functions are intuitive and help sales people create deals that they can close. The mobile app is a fantastic addition to the usefulness of the software!

Cons: The initial set up for SAP Business One is difficult for many users. The customer service dept. is very helpful when we get new sale people.

Flexible and Robust

Nov 07, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is highly customizable and allows for reporting on a complex and growing business.

Cons: It is a little more complicated to install because it has so much flexibility. It takes a lot of foresight to insure the coding structure is set up correctly.

Overall: Flexible and Robust

SAP B-1 software is the perfect fit for a small-midsize company that would like a fully integrated ERP system.

I was able to implement the system in less than 5 months from start to finish with the assistance of a couple of consultants. This included fully integrated Sales force and customer service, inventory and cost of sales, AP, AR and financial reporting.

It is a highly flexible system allowing for multiple custom codes and fields for the user to assign for reporting and extracting information. We were able to report complicated sales and commission on a multi- tiered structure with ease.

Flexibility is also built in as you can add modules as you go, allowing the system to grow with your business and your changing needs.

They also offer industry specific solutions, right out of the box.

Recommendations to other buyers: This software, once installed is very user friendly and gives you so much insight into your business. I installed this software when I was Controller of a privately held company.

Manager IT/ERP last 15 Years

Mar 13, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I would not recommend this product for manufacturing, make-to-order processes

Pros: SAP Business One is an integrated enterprise resource planning (ERP) software suite designed primarily to serve small to midsize businesses. Secure Application Easy to adapt / Implementation Limited Customization

Cons: Some features are missing like discount cannot be accounted for. It's nets off the discount from selling price. Very Limitation in modules special MFG and Quality

Wide functioning program with numerous options

Jun 26, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Extensive processing capabilities and the ability to customize to your home screen view and use. File access and data storage can manage most any application.

Cons: The system is not intuitive, locating either what you need or are looking for requires training and system understanding. Most any relevant reports must be either written or programmed. Some of the canned reports can be used, but lack details for your business metrics.

Its fast and helps me in controlling Inventory at sites

Oct 09, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Inbuild CRM and Service module and comprehensive financial accounting , new features like Project management is welcome addition

Cons: reporting is not comprehensive, we need to customise lot of report not available in standard modules

Does what it needs

Jun 07, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I use SAP for equipment control more than the business aspect. From my use of it so far, it gets the job done. Most of our users find it very comprehensive, with all fields displayed within multiple tabs. The system is pretty quick from our experience.

Cons: Some improvements on being more user-friendly would be appreciated. It would be my hope for SAP to have less transactions.

My opinion about SAP Business One

Nov 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about the application is that it is very complete since it can be able to integrate different areas of a company such as production, purchases, banks, billing, inventories, among others. Providing information in real time in the same way thanks to the different reports and surveys that can be consulted based on the data of each of the areas, which is essential when making important decisions and making accounting closures.

Additionally, it is easy to solve doubts about the tool, since you can find documentation and multiple forums in the cloud.

Cons: Something I do not like about the application is that you can not control the payroll of a company.

Overall: My experience with the application has been satisfactory, that is why, by offering a solution to manage different areas of a company in a single tool, I recommend it.

New ERP in place

Mar 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Before having a real ERP we were using google for pretty much everything. It is so good to finally have everything in the same page especially for inventory - inbound and outbound etc.

Cons: As we were used to work on google before it is been a little challenging to clean all the data before we were able to transfer them to the ERP system. Also here we do not see who changes what so we had to put in place restrictions per department.

Sap b1 scm

Nov 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked Collaboration. I can plan inventory, demand. I can calculate optimization quantity. I can control warehouse

SAP Business One ERP

Mar 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Our implementation/project manager is great! He offered a ton of support although the implementation process itself took over 5 months. Easy work flow process!

Cons: Old ERP system. Not as intuitive and flexible as we would like it. Frustrating and time consuming because you can't change/edit an item after it has been created, you must re create the item all over again.

SAP Works for me

Jul 21, 2016
5/5
Overall

3.5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SAP is very versatile one thing I like is SAP reporting has the ability to have your SAP data automatically converted to an Excel pivot table report. You can also easily use SAP for payroll it works well with other programs.

Cons: In the beginning it difficult to learn and takes some trial and error but it is worth it once you learn.

Recommendations to other buyers: Use the help guides and or online tutorials. If you have any question you can call customer service they can help. I have they are very helpful.

Powerful and Flexible but Complex and Not User Friendly

Mar 15, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Very powerful software have a solid structure and almost all needed module starting from Accounting, Procurement, Sales, Production, CRM, HR Various addon can support almost all customization needed

Cons: User Interface is not user friendly setup and operation is complex small font to fit more data in the screen the display is like old style windows

SAP is number ONE for business!

Oct 14, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: SAP One for business is what everyone needs in their manufacturing to keep up with inventory, production, shipping, and financials. It is an all-in-one integrated system and the best yet...it is available via the cloud. It will reduce your risk and make the "high ups" appreciate you a lot more.

Pros: Intuitive reporting portal and availability in a cloud solution. No server aches or pains!

Cons: Not really a con, but make sure you have the available bandwidth to handle out sourcing SAP Business One to the cloud. You will regret your decision if you have a ton of people accessing it at the same time.

Recommendations to other buyers: Make a calculated game plan if you are moving your ERP system to SAP Business One. Also, make sure that you have an implementation manager that has proven themselves before with other migrations. It will save you some headache.

SAP as an outplant user

Nov 15, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I am using SAP for several of our customers to do transactions directly in their systems. SAP is relatively easy to learn and has a lot of features and options for customization. Each of our customers have a different way of processing the same type of transaction so for an outplant user it can end up being a lot to keep track off. There is a lot of traceability so finding and correcting issues is easy and takes minimal research.

Pros: Highly customizable, many features, works for all areas of the company, fully customizable reporting options.

Cons: Many steps to each transaction, will almost always need to be customized.

Recommendations to other buyers: SAP is good for large corporations and plants. I would not recommend it for smaller companies that needs more flexibility and short turn around times.

Sap Business one!

Mar 11, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a system from ground up. It has a lot of features, can be connected to multiple systems. It's analytics strength is superb with complex analysis. Finance, stocks, sales are fully automated with this tool.

Cons: It has a steep learning curve as it has complex configurations. Price is little high and is also less flexible. It requires a lot of people to manage and run it

Product is OK if errors are made in inital setup very hard to imposible to change

Sep 14, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Ask the AP and AR lady's in the office they said there is no pros. SAP business is a very hard software to work with.

Cons: The units of measure don't work correctly, Not being able to delete items. Not being able to change after its been saved. Not being able to change an item after its been created you have to make it inactive and remake the item all over again.

Very helpful in a small business use!

Jul 22, 2016
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple this product is and how easy it is to navigate; It is very convenient that this software can merge with 100s eCommerce websites and makes it just so time consuming.

Cons: Of course, every software has its pros and cons - and honestly I don't find many cons within this software other than there is so many functions and it takes lots of time to get to a comfortable level when using this software.

Recommendations to other buyers: I recommend to carefully view each function and sort of play around with the software, by doing that you might save yourself lots of time in the future.

Very complete

Aug 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -Inventory management is optimal -Not very hard to use -You can control everything -It supports lots of add-ons

Cons: -Doesnt have a native POS -It is a bit expensive - It takes a long time to implement on your business, but it really depends on how big your business is

A well rounded distribution software

Jul 15, 2016
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: This product comes with a lot of different tools for manufacturing, inventory management and accounting. It offers a lot of information about your business. My favorite part is that you can select an item and diver deeper into details about that item. SAP is a powerful tool for data capturing and offers reports from Crystal Reports

Cons: I did notice that while using this product there were a number of instances where we had to call an IT specialist in order to correct issues with the program. 19 times out of 20 the software will behave as expected but every so often something wont update or the software behaves unexpectedly. I am not sure what the specialist did to correct this but it did not seem to be an operator error.

Recommendations to other buyers: This is a really great all in one product for inventory, manufacturing and accounting. Be sure to take advantage of any training available for this product as it can be tough to learn at first because the screen is busy with massive amounts of information. Limitations can be set on users to keep them from seeing information that they shouldn't.

SAP Business One ERP solution Overview

Nov 07, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Less cost yet coming from reputable brand SAP all in one solution for SMEs both platform support for on-premises and cloud based is an advantage secure easy to adapt customizable

Cons: less options doesn't cover all the modules should provide ready solutions to choose from based on industry should allow report customizations feature end users should allow inter company transactions licensing needs review

A full business system from the ground up

Dec 09, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Business One is an excellent offering to small and medium-sized businesses. Yes, you have to learn how to use it, but once you have the basics, the system runs itself because it is fully integrated. Finance, VAT reporting, Sales, Stock Management & Purchasing (and many more areas) are fully active out of the box. I know this system will cope with our demands for years if not decades to come!

Cons: Visibility of everything in the business is perfect for any business owner or management team. 1 Dash 1 and SAP provide excellent support and training.

Recommendations to other buyers: Ensure that the system you are researching is scalable and fits your business.

SAP Business One Review

Oct 26, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: SAP Business One provides a single solution for managing your entire business, including financials, sales, customer relationships and operations. Perfect for for growing small and medium sized businesses.

Pros: Lots of features. Can be connected to multiple systems. Documentation is really amazing. Database allows for complex business analytics.

Cons: Complex initial configuration. Price is little high. Complex.

SAP business one

Nov 01, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Sap business one is a management software designed for midsize companies. It is an automation tool which magnifies the work of different departments such as financial, human resources and operations.

Pros: You could customize your functions according to your requirement. It has automatic alerts feature Database management is very efficient

Cons: 1.It is very complicated 2. It is less flexible 3. No payroll

SAP Business One - Overall a good product!

Oct 17, 2016
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: SAP Business One lets multitask and simplify the work by letting the use connect to multiple data sources at the same time. It has good features and flexibility overall. I like the posiblity to configure almost everyrhing in a simple way.

Pros: Excellent documentation Extensive customization available Database allows for complex business analytics Can handle multiple currencies

Cons: Complicated User Interface

I like SAP Business One

Jan 07, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: SAP Business One is an integrated enterprise resource planning (ERP) software suite which primarily serves small to medium-sized businesses with up to one hundred employees and less than $75 million in annual revenue. SAP Business One was originally developed by Israel-based TopManage Financial Systems, which was acquired by SAP in 2002. This move was a bold signal that SAP intends to serve businesses well downmarket and an acknowledgment that a new, specialized product was needed to address the requirements of those companies. SAP Business One has been well-received within the manufacturing, retail, service, and distribution industries, and can address other vertical market needs as well.

Integrated ERP

Jul 11, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Provide accurate reports for you to monitor your Projects (Investment), budgets management and Financial status. That will lead you to do more wise decision.

Cons: This platform is not very customizable when you input data. So you need to check properly you inputs before confirming or submitting data.

Great service at best!

Jan 29, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Extensive customization available. Underlying SAP HANA database allows for complex business analytics. Microsoft SQL Server also available. Includes Crystal Reports for custom reporting. Can handle multiple currencies. Benefits administration module. Excellent documentation.

Cons: From previous versions, the Software Development Kit (SDK) has had some errors that are still not fixed in the newest versions of the product. You can not affect the database directly trough SQL queries, so if you want to develop new functions inside the app, you have to use the SDK that includes method for each object in the system.

SAP Business One Review

Jul 07, 2014
4/5
Overall

3.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a very comprehensive system. They have used best demonstrated practices from many larger clients to build a product that does about everything. I really like their partnership with Navigator SAP.

Cons: It is not intuitive and can be confounding, especially for folks used to using a patchwork system or none at all.

Recommendations to other buyers: I would employee Navigator SAP to help build out your system and do regularly scheduled ongoing training well after you have implemented. You might need to find a new outside accountant/CPA who works with SAP B1.

All in ONE!

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using SAP Business one for your small or medium-sized company will help you to track sales, inventory, HR, finances, among others, all in one!

Cons: Need IT guy or some kind of knowledge, it requires maintenance and expertise to learn and input date to the software.

The product has very powerful analytical tools and easy to use and easy to deploy

Nov 13, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Software will best fit trading companies and general business who doesn't require project management features

Pros: User friendly Has Embedded Dashboard Has Embedded KPIs Ability to add custom fields Ability to custom forms

Cons: Doesn't have Project Management powerful module , the existing one is limited Manufacturing features not powerful

Amazing Software

Nov 01, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: SAP Business One is an awesome fit for distribution wholesale companies as well as project management and manufacturing. The system can be customized to fit the needs.

Pros: Amazing user interface. Very Powerful. Easy to use.

Cons: Startup time is slow. No Payroll functionality in B1.

Great Software!

Nov 02, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It is an ideal, fully integrated with lots of features and perfect for small and medium growing companies. You can possibly configure everything according to your requirement. It allows us to see real time result by connecting it to other systems. User interface is amazing and simple to use.

It has been very difficult to use

Mar 14, 2018
1/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Pros: It has many functionalities & is great for tracking purposes. As a buyer, it's amazing how I can track everything so accordingly

Cons: It's not easy to make edits once something has been submitted. The program constantly shuts off & slows the work flow so much

Easy to use and user friendly!

Nov 03, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: SAP Business One makes multitasking very easy and simplify your life at work. The documentaion provided by SAP is amazing. A very user friendly software which you can customize fully as per your need. There is nothing to hate about this software though the interface can be improved,