# Page 19 | Omnisend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Omnisend the right Campaign Management solution for you? Explore 836 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153508/Omnisend/reviews

---

Omnisend

4.7 (836)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 26th, 2026

# Page 19 - Reviews of Omnisend

## Showing most helpful reviews

Showing 451-475 of 836 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Entrepreneur  
Retail  
Used the software for: Less than 6 months

### "Overall a pretty complete marketing suite "

August 5, 2019

4.0

Pros

Integration with Shopify was a breeze Level of customization for its various template designs is really great Fairly intuitive and easy to use

Cons

While overall, fairly easy to use, the campaign setup flow can be a little confusing Would be great to have the ability of taking individual customers out of automated flows

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Reason for choosing Omnisend

Better pricing and value for money

Review Source

PU

Paige U.  
Owner  
Apparel & Fashion  
Used the software for: I used a free trial

### "Better than any other app of it's kind"

October 7, 2018

5.0

Omnisend has allowed me to run a professional site with smooth automated email and marketing operations. I haven't had to worry about a thing with Omnisend since setting it up.

Pros

This app is easy to use, and actually gets the job done. I tried a couple of other applications with high reviews before this one but they all had problems, such as not sending my new email subscribers their welcome email with discount codes until almost 2 hours after they subscribed!! Not with Omnisend- it's been quick and professional every step of the way. Not to mention the designs for the emails and pop ups are the best out there!

Cons

After the free trial, you do have to pay to continue to use many of the features, which you don't have to do with many of it's competitors. However, you get what you pay for, and Omnisend is the best.

Review Source

LS

Lianne S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Works well for small business, but pricey"

August 30, 2022

4.0

Pros

I love being able to copy previous campaigns/emails and edit/customize them. Makes sending new emails a breeze.

Cons

Being charged for the number of subscribers. The price hike seems steep.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Omnisend

It was recommended to me by another company.

Review Source

Sidra T.  
Business Development Manager  
Law Practice  
Used the software for: 6-12 months

### "Really easy to use"

October 27, 2018

5.0

I am a huge fan.

Pros

I loved how this was way easier this was to use than other softwares. The funnels are easy to setup and they convert.

Cons

The paid plans have better features which is to be expected. Free plan is basic but very good.

Review Source

AT

Alan T.  
Business Development Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great Email Marketing Tool with many functions!"

August 7, 2019

5.0

Pleasant and direct. Working as expected

Pros

Automation is relatively easy yo understand and setup.

Cons

More conditions for automation would make it even more powerful

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Reason for choosing Omnisend

UI of Omnisend looks better

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price

Review Source

AJ

Ari J.  
CEO  
Retail  
Used the software for: 6-12 months

### "Omnisend"

August 2, 2019

5.0

Pros

I love the live view. I can see who is on my website and what they are doing. It allowed me to track robots on my website.

Cons

After the new look of Omnisend relaunched, I was unable to look at the live view on my mobile device.

Review Source

CY

Carlos Y.  
Founder  
Internet  
Used the software for: 2+ years

### "Omnisend review "

December 18, 2022

5.0

Pros

I really like omnisend for its ease of use. The emails are very clean and as you send them

Cons

No worries for the software, it is very useful to me

Review Source

ST

Serge T.  
Journalist  
Media Production  
Used the software for: 2+ years

### "Omnisend review "

November 27, 2022

5.0

Pros

Omnisend is a very good emailing software. Easy and very intuitive

Cons

I did not find any problem with this software. He does his job very well

Review Source

VR

Verified Reviewer  
Software Developer  
Consumer Goods  
Used the software for: I used a free trial

### "The Ultimate Necessary"

October 15, 2018

5.0

help assisting my ecommerce campaing going

Pros

UI experience is quite good. Help to create the necessary environment for my ad campaign

Cons

Still testing the software. so far nothing to report.

Review Source

Kristina E.  
Business Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "So happy!"

September 10, 2018

5.0

Pros

I am so glad I found this App! I love how much time it saves me and how many great features it offers!

Cons

Could be a little cheaper. But you get a lot for the free app as well.

Review Source

AC

Arielle C.  
Owner  
Apparel & Fashion  
Used the software for: I used a free trial

### "I like the product."

August 2, 2019

4.0

It's cool, still feeling it out

Pros

There are alot options to use and its very functional.

Cons

We had some issues with customers who signed up with apple.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Switched from

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Omnisend is easier to use.

Review Source

CC

Cynthia C.  
CEO  
Retail  
Used the software for: 2+ years

### "Used for several years and still best choice out there."

August 31, 2022

5.0

Customer service has always been good.

Pros

Intuitive, easy to use, nice templates, good email builder.

Cons

Would prefer more seasonal and holiday style templates, those could use updating.

Review Source

WI

Walter I.  
Architect  
Apparel & Fashion  
Used the software for: 6-12 months

### "update review"

February 10, 2023

4.0

It's good, functional

Pros

stays current, constantly updating with new options to market my products

Cons

can't say? it seems to function and perform well enough for the task at hand.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

more features

Review Source

EC

Eliana C.  
Public relation  
Retail  
Used the software for: Less than 6 months

### "Best CBD Compatible Mail Platform"

August 29, 2022

4.0

For a very affordable price, I can manage several campaigns a month, they don't end up in spam, and vital for business allows me to provide cannabis-based products.

Pros

It allows me to promote a Vaping store and Cannabis-based products.

Cons

It does not allow me to carry out the campaigns from my cell phone, I always need to use my computer

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

they do not allow the promotion of cannabis-based products

Review Source

Denis M.  
Digital Marketing Manager  
Internet  
Used the software for: 6-12 months

### "Excellent email marketing software for ecommerce "

February 14, 2019

5.0

Pros

Set of features is great, excellent support, easy to use, intuitive user interface

Cons

It actually lacks few nice features, like adding second button onto pop-up box

Review Source

VR

Verified Reviewer  
Sales Associate  
Retail  
Used the software for: I used a free trial

### "best email marketing app ever!"

September 14, 2018

5.0

the power of repeat business through email automation

Pros

the automation of emails to aquire repeat business

Cons

everything is absolutely phenomenal hard to find anything wrong with it

Review Source

BP

Beth P.  
Marketing Executive  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Ominsend Review"

November 28, 2022

5.0

Pros

Easy to use, was easy to learn how to do everything

Cons

Two people aren't able to be editing the same email at the same time.

Review Source

JA

Jaycee A.  
Small Business Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "More expensive than other email softwares but easy to use and operate"

November 28, 2022

5.0

Pros

I love how easy the email templates are to build. Omniscend has great pre-built professional looking templates that are easy to customize. I like that it works well with my wix website.

Cons

The price of the sowftware for how many emails/contacts you have is higher than other softwares I have used previously.

Review Source

TD

Teo D.  
Founder  
Retail  
Used the software for: 6-12 months

### "Fairly priced and features packed"

January 25, 2020

4.0

Happy but concerned about deliverability. We might need to have an update.

Pros

There are a lot of features that you get for the base price. These features are typically more expensive with other email software.

Cons

Some users have complained that they did not receive the email. That is concerning because the delivery doesn't appear to be as good as with other software.

Review Source

Sidra T.  
Business Development Manager  
Law Practice  
Used the software for: 1-2 years

### "Easy to use and great reporting tools"

August 4, 2019

5.0

I'm very happy!

Pros

This software is so easy to use - anyone can send an email blast in less than 30 mins!

Cons

I can't think of anything I don't like - it runs very smoothly.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

integration with Shopify

Review Source

LW

Lee W.  
President  
Retail  
Used the software for: 6-12 months

### "Easy Email Marketing for Busy Entrpreneurs"

August 4, 2019

5.0

We use this product for our small e-commerce store and love it. The user-friendly interface allows us to creates slick email marketing campaigns that look professional, even with our inexperienced staff at the helm. And, because we can review the success of each campaign in real-time, we can make adjustments to our format to build upon past sucesses or to avoidn past failures.

Pros

Ease of use Appealing Layout Simple Inventory Linking One-click Completion Simple Scheduling Easy-to-Read Campaign Reports

Cons

Can sometimes be slow to respond, loading new products into the menu can be time-consuming during peak usage hours.

Review Source

JC

John C.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Amazing email marketing for my Ecommerce store"

August 7, 2019

5.0

Exceptional customer service and very simple to use platform which makes this an easy 5 stars

Pros

This program is so easy to use and integrates seamlessly with Shopify. This is a huge game changer for my business as it allows us to move away from MailChimp, and on to a much more robust platform.

Cons

I would like to see more segmentation when it comes to my lists.

Review Source

SL

Shelby L.  
Social Media Manager  
Accounting  
Used the software for: Less than 6 months

### "Omnisend is great"

November 30, 2022

5.0

I like Omnisend but do wish there was more customer support as well as templates.

Pros

The emails are quite easy to use, I do wish there were more options for templates.

Cons

I cannot figure out how to use text, its extremely confusing.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Omnisend

It was integrated into my Shopify already

Review Source

KL

Kevin L.  
president  
Arts and Crafts  
Used the software for: 6-12 months

### "good service"

February 26, 2023

5.0

Pros

Sending email is pretty easy with their templates

Cons

list management a little tricky, the cleaner tool identified good/known emails as bad

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

\[sensitive content hidden\] called me.. and \[sensitive content hidden\] .. good sales reps for you guys!

Review Source

TB

Tanya B.  
Owner  
Cosmetics  
Used the software for: 1-2 years

### "Great Product!!!"

August 31, 2022

5.0

We are solving our conversion rates on customers that may have left their shopping cart abandoned.

Pros

We Love the Email Marketing. Very user friend and easy to setup.

Cons

The Pricing could be a little better. Hopefully they'll change it soon.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.