# Page 2 | Omnisend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Omnisend the right Email Marketing solution for you? Explore 836 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153508/Omnisend/reviews --- Omnisend 4.7 (836) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Omnisend ## Showing most helpful reviews Showing 26-50 of 836 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DF Diana F. Owner Retail Used the software for: 2+ years ### "Good email marketing platform" March 24, 2026 5.0 Pros Easy to use yourself and many integrations. Easy to make customer segments and flows/automations. Overall good email platform. Cons Seemed more features and integrations were available with klaviyo. Not sure why but that’s the only reason I switched. Review Source Response from Omnisend March 26, 2026 We're glad the platform's simplicity and automation features served you well. While we're sorry to hear it didn't have everything you needed at the time, we respect your decision to find the right fit. We've expanded quite a bit on the integrations and features front, so if your needs evolve, we'd welcome the chance to work together again. Wishing you continued success! VR Verified Reviewer Partner Marketing and Advertising Used the software for: 1-2 years ### "A Winning Combination: Great Product & Service" April 10, 2025 5.0 Great! It is a great product, all-star customer service and user-focused. Love it! Pros is an uncomplicated email marketing tool. I've used other softwares before and Omnisend stands out in user-friendliness. Also, their customer service is outstanding, their team is very responsive, which is something that big companies won't give you: a real human on the other side supporting your journey. I hope they don't change that. Cons They are focused on e-commerce platforms, heavily on Shopify. You can work with other systems, but there is more technical work to do on your end if you want to connect it to other platforms. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) User-friendliness. Also MailChimp started to charge for every single feature a-la-cart. Since they were acquired the value of service went down. Review Source Response from Omnisend April 17, 2025 Thank you for the fantastic review! We're so glad to hear Omnisend stands out in ease of use and that our customer service has made a real impact — having a responsive, human connection is something we’re committed to keeping. We appreciate your note about platform compatibility outside of e-commerce and understand the extra effort involved—we’re always working to improve flexibility. Thanks again for your kind words and for choosing Omnisend — we’re excited to keep supporting your journey! JD Jana D. Operations Manager E-Learning Used the software for: 6-12 months ### "Reliable and easy to use" October 19, 2025 5.0 My overall experience has been very smooth and productivr. The platform saves me time and energy, it helps decision-making and give me solid results Pros It's very intuitive and easy to use - the whole package is there (analytics, automations, campaigns...) Cons Template customization could be better, but that's minor issue - overall I'm very happy with the prodict. Review Source Response from Omnisend October 31, 2025 Thank you for your thoughtful feedback. We’re glad the platform is delivering value, supporting your decision-making, and helping you achieve strong results. Your note on template customization is appreciated — improvements are on our roadmap. We’re committed to making your experience even better as we grow together. TA Thanos A. Email Nerd Marketing and Advertising Used the software for: 2+ years ### "Unbeatable Value For Money - Powerful and Easy-to-Use" April 10, 2025 5.0 Overall positive both from a price-performance perspective (ROI) and also a customer support perspective. Always found someone to help me out in a less than 10 minutes when I needed help with something on their platform. Pros It is the perfect Email marketing tool for small and medium-sized businesses and it can be quite scalable as well. Easy to use and draw reports from and also it is quite affordable in comparison to their competition considering what you get with your monthly subscription (Email + SMS + Push). Furthermore, it is quite powerful with the automation flows and segmentation options we currently have available. Cons Some integrations to a few 3rd party apps are missing, so make sure that your tech stack integrates natively before committing. For the majority of the apps we have used it has not been a problem to be honest. Also, it is not as "sand-boxy" as Klaviyo, which is usually the case for the more complex automation flows we occasionally needed to create in the past (but covered without any hassle the 95-98% of the other automation needs we had). Also not as "sand-boxy" when it comes to their pre-created blocks (coupon code block, product recommendations) which means that you cannot adjust them in a drastic way, which is again a fringe case we have found ourselves in rarely (again 95-98% of the cases are covered just fine with the current setup). Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Omnisend Better price-performance and ease-of-use vs both of the other options. More powerful and better-suited for e-commerce vs Mailchimp. Review Source Response from Omnisend April 15, 2025 Thank you for the detailed and thoughtful review! We’re glad to hear Omnisend has delivered strong value, ease of use, and powerful automation for your business. It’s great to know the platform meets the vast majority of your needs and has supported you effectively with email, SMS, and push. We also appreciate your constructive feedback on integrations and customization—it helps us continue improving. Thanks for recognizing our support team and for being part of the Omnisend community! DL Dakota L. Web Designer Computer Software Used the software for: 2+ years ### "Omnisend is just as good as Klaviyo and Mailchimp for a fraction of the price." May 12, 2025 5.0 has certainly grown on me, they integrate with Judge.me reviews and allow us deeper customer segmentation than what's normally available through the Shopify admin. Compared to what most of these email / sms services are charging, Omnisend is a life saver. Pros More streamlined and intuitive than Klaviyo, I like that I don't have to pay for 10 other tools that are baked in but I'll never use Cons Missing some features and integrations, but this is being worked on and they recently dropped a whole new dashboard and better documentation. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Omnisend Cheaper price for the same core features. Review Source Response from Omnisend May 13, 2025 Thank you for the fantastic review! We love hearing that Omnisend has grown on you and that it's delivering the right mix of simplicity, powerful segmentation, and fair pricing. It’s great to know you're seeing the value of our all-in-one approach — without paying for extra bells and whistles you don’t need. And yes, we’re always working to add more features and integrations (that new dashboard was just the start 😉). Thanks again for trusting us — we’re excited to keep supporting your success! LS Linda S. Owner, Designer, Marketing, Making Arts and Crafts Used the software for: Less than 6 months ### "Love it BUT..." April 10, 2025 4.0 The support team was what kept me going. I needed a lot of help understanding the structure and how to make it work for me. To be fair I migrated my lists from another program that they dont support so it was a BIG process over an entire week. Now that I have it running I'm accustomed to it. I have yet to realize any sales with my campaigns so I may have to leave it as the fees are too high for small businesses. Pros There is a team of support people always available to help. I needed them…..a LOT! That is the one most important and best part of . Cons Processes are not intuitive. Until you are into the set up and programing for a while it is not easy to navigate unless you have a tech degree. Learning the program takes some time. It isn't a fast and easy set up. There are no explanations of some of the settings and options that are easy to find or complete. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Cost and customer support was discontinued with them Review Source Response from Omnisend April 15, 2025 Thank you for your honest and thoughtful review. We’re really glad our support team could be there for you throughout the setup process — your kind words mean a lot. We understand that migrating from an unsupported platform and learning a new system can take time, and we appreciate your patience and persistence. Your feedback on the learning curve and settings clarity is valuable, and we’ll be sharing it with our team. We're here if you need further assistance and appreciate you giving Omnisend a chance. LA Luke A. Social Media Director Pharmaceuticals Used the software for: 2+ years ### "Omnisend The Best Email Service" April 10, 2025 5.0 Easy to use. Switched from Klaviyo because of their horrible pricing change and offers unlimited sends. (PLEASE do not ever change this because it makes life so much easier when it comes to planning out emails and not being limited 🙏🙏.) Pros It's easy to build emails and automations. Everything is straight forward when it comes to using each of the building blocks. I also really like that we have a rep talk with us every month. Shout out to \[sensitive content hidden\] as well; she needs a raise because she's the goat when it comes to helping with strategy and telling us what's good and bad about our emails, automations, and also the types of lists we use. Cons It took a long time for the pre-checked box for subscribing to an email list to come out. That was a little frustrating because that's years of missed opportunity, but you guys eventually added it so that was the only issue we had. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Omnisend It's been a while so I can't name the previous ones, but the other ones were super hard to use and had horrible interfaces and felt like a chore to use. Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) The price changes where you have to pay more if you send out more than 10 emails a month, and the automation count toward that which is ridiculous. If we wanted to be able to send the same amount before they made the change, we would have had to upgrade which meant paying more for the same thing which is goofy. Review Source Response from Omnisend April 14, 2025 Thank you for the amazing review! We’re thrilled to hear that building emails and automations has been straightforward, and that monthly strategy calls have been valuable to your success. We're especially glad to hear our team has been helpful — feedback like this means a lot. We appreciate your honesty about the pre-checked box feature and are glad it’s now available. Thanks for choosing Omnisend and for trusting us with your email marketing — we’re here to keep things easy, flexible, and effective! VR Verified Reviewer Head of E-Commerce Retail Used the software for: 2+ years ### "Great Service and Support" April 10, 2025 5.0 Onnisend has been an excellent choice for us, pricing is competitive and support has been excellent, would highly recommend. The included SMS credits are welcome and perform very well for us. Pros Competitive pricing with free SMS credits, continual product updates and innovation, excellent support. Cons Lack of some integrations, however this is improving over time. Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) More affordable, better user interface and support. Review Source Response from Omnisend April 11, 2025 Wow, thank you for the glowing review! We're thrilled to hear that Omnisend's combo of competitive pricing, SMS magic (oops—credits 😉), and real-deal support is hitting the mark for you. We know integrations can be a bit like puzzle pieces sometimes, but we're working on snapping those in faster than ever. It’s especially awesome to hear we won you over from Klaviyo with a better interface and support — music to our ears! Thanks for recommending us, and here’s to even more updates and delightful surprises coming your way 🎉 WP Wade P. Vice President Wholesale Used the software for: Less than 6 months ### "Well rounded solution for Ecommerce Marketing with Shopify" April 10, 2025 5.0 Easy to work with both as a company and as a software. The ability to setup our email marketing on this platform and integrate it so tightly with Shopify make it a no brainer. Really appreciate the team putting together a well rounded product. Pros I like that it has several tools in one. For example, it does cart recovery, reviews, browse abandonment, back in stock notifications, and more. It integrates easily with Shopify and the other apps we've had that connect. Setting up the automations are easy and intuitive. Cons There were a few minor quirks in getting the forms figured out on a landing page but those seemed to be a local cache issue that cleared up. The support at was helpful and responsive to getting that figured out. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Omnisend Integration with Shopify seemed much more tight than the others. Price was reasonable. Switched from [Recapture](https://www.capterra.com/p/144979/Recapture-Recover-Magento-Abandoned-Carts/) The cost for recovering carts was based on store volume. We sell high dollar products and it was becoming very expensive. Review Source Response from Omnisend April 14, 2025 Thank you for the detailed review and for choosing Omnisend. We're glad to hear the platform’s features—like cart recovery, browse abandonment, and back-in-stock notifications—are supporting your Shopify store effectively. It’s great to know setup was intuitive and that our support team could assist with the landing page issue. We truly appreciate your feedback and are happy that Omnisend stood out among the alternatives you considered. We're committed to continuing to support your success and providing a seamless experience for your business. VR Verified Reviewer Founder Retail Used the software for: 6-12 months ### "Highly recommend for small businesses and beyond" April 10, 2025 5.0 It's been a really great experience, we've worked with them since August and have had hands on help consistently. It's allowed us to implement more and optimize our email and SMS. Pros The ease of use and the dedicated strategy team member that help guide me and helps me execute new exciting ideas. Cons No technical or logistical cons, pricing is always on our mind but they did come in lower than our previous CRM. Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) the cost and lack of personalized support. basically did not use all the features b/c we didn't have an understanding of how to Review Source Response from Omnisend April 14, 2025 Thank you for the wonderful review and for recommending Omnisend! We're glad to hear the platform has been easy to use and that working with your dedicated strategy team member has brought valuable guidance and inspiration. It’s great to know the hands-on support has helped you optimize both email and SMS. We truly appreciate your feedback on pricing and are happy we could provide a more accessible solution. Thanks for being with us — we’re excited to keep supporting your growth! MR Meghan R. eComm and Marketing Manager Consumer Goods Used the software for: 2+ years ### "Best Way to Upgrade Your Email Experience" April 10, 2025 5.0 I've used with various companies and feel like it is the best bang for your buck and keeps things simply. Always recommend it over other 3rd party email platforms! Pros Very easy to use and you can start building emails almost instantly. Love how attentive their customer service team is and they proactive attitude on helping their customers. Cons Wish there were some other functionalities on designing emails or ways to integrate collections with our shopping platform through Shopify. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Omnisend Pricing and previous use of the platform. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Shopify's native email platform just doesn't have the capabilities to properly analyze and review customer engagement with emails. Review Source Response from Omnisend April 15, 2025 Thank you for the kind and detailed review! We’re glad to hear that building emails has been quick and easy, and that our customer support team’s proactive approach has stood out. Your feedback on email design and Shopify collection integration is much appreciated — we’ll pass it along to our product team. It means a lot that you continue to choose and recommend Omnisend. We're excited to keep delivering value for you and your businesses! BB Bill B. Owner Retail Used the software for: 6-12 months ### "Omnisend Fan From Iowa" April 10, 2025 5.0 Excellent product, intuitive, great customer support. Pros It has a ton of features that make it pretty robust. The more I learn, the more I want to do, and the features needed have always been there when I am ready. They also have a lot of great training. Cons I wish there was live chat, but their response to tickets is almost always very quick. Not really a negative, I am just like a toddler when I have to wait for something! Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Omnisend Seemed like a better fit for how we wanted to use it and their integration with Big Commerce was solid. Review Source Response from Omnisend April 15, 2025 Thank you for the fantastic review and for being an Omnisend fan! We're thrilled to hear the platform has been growing with you and that our features and training resources are supporting your goals. We appreciate the kind words about our support team — and totally understand wanting answers fast (we’re working on that too!). It's great to know the BigCommerce integration has been a solid fit. Thanks again for your feedback and for being part of the Omnisend community! YC Yusuf C. Founder Computer Hardware Used the software for: 6-12 months ### "Omnisend has great potential" April 10, 2025 4.0 Mostly positive with some minor frustrations that could be easily fixed. Pros The new features being added on a regular basis gives me hope about the future of . Cons is still not fully developed yet and missing some things. The editor leaves a lot to be desired and the UI could be cleaned up a bit. There are certain pages where it's not easy to simply "exit" what you're doing, and when you're creating new campaigns, you have to select a template instead of being given the option to start with a blank slate. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Omnisend Better UI in vs Klaviyo which felt clunky Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Hated Klaviyo and MailerLite's editors and clunky UI and limited feature set Review Source Response from Omnisend April 14, 2025 Thank you for your honest and thoughtful review. We're glad to hear that the frequent updates are building your confidence in Omnisend’s future and that our UI stood out among alternatives. We also appreciate your feedback about the editor, navigation, and template selection—these insights are incredibly helpful as we continue to improve the platform. Your perspective matters, and we're committed to refining the experience to better support your marketing goals. Thanks again for sharing your experience with us! DN DeWayne N. Owner Apparel & Fashion Used the software for: Less than 6 months ### "A Solid Marketing Platform with Great Support and Useful Features" April 10, 2025 4.0 Overall, my experience has been positive. Customer service has been very responsive when I’ve run into issues, and their follow-up has been great. I appreciate how the platform supports a variety of marketing tasks through campaigns and automations. The cost is reasonable, and I believe it’s a worthwhile investment for growing a business. Pros The integration with WordPress was seamless, which made getting started much easier. I also find the revenue reporting tools helpful for tracking performance. The templates are straightforward and easy to customize, which makes creating campaigns efficient and stress-free. Cons I've encountered some challenges with integrating with Elementor specifically. Additionally, finding clear online solutions for specific tasks within Omnisend can be a bit difficult. There were also some initial issues with connecting to my email provider, though those were eventually resolved. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) This seemed to be a better option regarding features and cost. Review Source Micah J. Owner Retail Used the software for: 1-2 years ### "Great for emails and more" April 12, 2025 5.0 I have been able to be more consistent in sending emails and its allowed me to send more professional looking emails with links and Pros It easy to create and maintain email lists and create and send emails. Cons There is so much it can do that its hard to find the time to learn it all. Review Source Response from Omnisend April 15, 2025 Thank you for the great review! We're glad to hear Omnisend has made it easier to manage your lists and send more consistent, professional emails. We totally understand that with so many features, it can be a lot to explore — but we’re here to support you every step of the way. Thanks for sharing your experience and being part of the Omnisend community! SP Stephanie P. Owner Retail Used the software for: 2+ years ### "Professional Emails in Minutes with Omnisend" April 10, 2025 5.0 Overall, my experience with has been excellent. Their support team is always helpful when we need assistance, and the emails look clean and professional. It's easy to use and I'd recommend it to any business looking to elevate their email marketing. Pros The ease of sending emails. It makes the job quick, easy and professional looking! Cons The way you have to send a chat to customer service for help instead of speaking directly to a human on the phone. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Our website designer recommended we use , so we switched. Review Source Response from Omnisend April 17, 2025 Thank you for the thoughtful review! We're so glad to hear Omnisend has helped you send clean, professional emails quickly and easily — it’s exactly what we aim for. It’s also great to know our support team has been helpful when needed. We understand your preference for phone support and appreciate the feedback — it helps us continue improving the experience. Thanks again for the recommendation and for trusting Omnisend with your email marketing! GS Guillaume S. Chef de projet Design Used the software for: 6-12 months ### "J'ai dû passer à une autre alternative" May 7, 2025 5.0 Pros Campagnes email + SMS + push au même endroit, automatisations prêtes (abandons panier, post‑achat) qui se règlent vite, segmentation par comportement cliente, éditeur drag‑and‑drop propre et rapports clairs Cons Editeur SMS non dispo sur le free, options de personnalisation moins poussées que chez les gros, reporting succinct Review Source Response from Omnisend May 12, 2025 Thank you for sharing your detailed feedback! We're glad to hear you found value in Omnisend’s all-in-one approach, automations, segmentation, and reporting tools. We also appreciate your thoughts on customization and reporting—these are areas we’re always working to improve. Just to clarify, the SMS editor is available on all plans, including the free plan, and we also provide a $1 SMS credit for testing purposes. We understand finding the right fit is important, and we appreciate the time you spent with us. Wishing you all the best on your marketing journey! LB Lou B. Web Shop Developer and Accounts Wholesale Used the software for: 1-2 years ### "Happy Omnisend Customer" April 10, 2025 5.0 Really good, and the help people on chat are super lovely and keen to find a resolution. Pros That I can replicate the look and feel of my website, with fonts, layout and colours. The audience management is also great. Cons Sometimes the design elements can be a little restrictive. I would also like to be able to 'grab' and move elements like text boxes and images, rather than have to drag in a new layout and the text or image boxes and copy and paste the content which can affect the formatting Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Because we needed a product that would pull through data from our website Review Source Response from Omnisend April 11, 2025 Love this review — thank you! We're so glad Omnisend lets you bring your brand’s style to life with fonts, colors, and layout that feel just right. That’s what it’s all about! We totally hear you on the design flexibility front. Dragging, grabbing, less copy-pasting — these are all things we’re working toward. Thanks again for making the switch from Mailchimp and for sharing your experience — we’re happy to have you in the Omnisend community! Obinna A. Director Cosmetics Used the software for: 2+ years ### "Very good email automation app with helpful support team" April 10, 2025 5.0 Very good email automation app with helpful support team. Would recommend Pros Variety of forms and email automation options. Good support. Cons Communication on price changes could be better as your audience grows Review Source Response from Omnisend April 15, 2025 Thank you for the kind review and recommendation! We're glad to hear you're enjoying the variety of forms and automation options, and that our support team has been helpful. We also appreciate your feedback on pricing communication as your audience grows — it's an important point, and we’ll keep working to improve clarity around that. Thanks again for being part of the Omnisend community! VR Verified Reviewer Marketing Manager Consumer Goods Used the software for: 2+ years ### "OmniSend is great!" April 10, 2025 5.0 9/10 experience. Customer service is great. Efficient design. Wonderful platform! Pros It is very easy to use, and extremely user friendly. Cons It is a little bit more expensive than we'd prefer. Review Source Response from Omnisend April 14, 2025 Thank you for the great feedback! We're glad to hear you're enjoying the platform's ease of use and design, and it's wonderful to know our customer service has made a positive impression. We appreciate your honesty regarding pricing — feedback like this helps us continue improving. Thanks again for the kind words and for being part of the Omnisend community! sW steven W. Admin Apparel & Fashion Used the software for: 2+ years ### "Love it, can't get enough" April 18, 2025 5.0 Overy all experience is very affordable. Pros Very easy to use and style. The automated emails are great to keep customers updated on my store's new arrivals Cons The SMS package is costly. If you don’t use all your credits in a month, you lose the remaining balance. If unused credits could roll over to the next cycle, customers should still have the option to purchase more. Review Source Response from Omnisend April 22, 2025 Thank you for the kind words — we love hearing that Omnisend is helping you stay connected with customers and showcase your new arrivals with ease! We're also happy to hear you're finding the overall experience affordable. Regarding SMS credits: great news! If you don’t use all your credits in a month, the remaining balance will roll over to the next 30 days. Just a heads-up — only the credits from your most recent billing cycle are carried over. We hope that helps, and we truly appreciate your feedback and support! JF Jonah F. Writer Writing and Editing Used the software for: 1-2 years ### "Versatile Automate Platform" May 4, 2025 5.0 offers comprehensive functions for marketing automation and delivers omnichannel messaging platform Pros This platform is robust in terms of workflows automation, integration into other ecom tools and segmentation tools Cons it’s offering efficient solutions that deliver substantial values through its prebuilt automation templates Review Source Response from Omnisend May 7, 2025 Thank you for the thoughtful review! We're so glad you're finding value in Omnisend’s robust automation, seamless integrations, and segmentation tools. It’s great to hear the prebuilt templates and omnichannel messaging are helping streamline your marketing efforts. We truly appreciate your feedback and are excited to keep supporting your success! VR Verified Reviewer E-commerce Manager Sporting Goods Used the software for: 6-12 months ### "Omnisend - A great email marketing solution" October 28, 2024 5.0 The on-boarding team made switching over a breeze. Great features ready to go with minimal input. Highly recommend. Pros The ready to go templates and the ability to build marketing emails with content pulled directly from your website. Saves a ton of time not having to do a write up for every featured item. Cons Limited product layout templates. Would like to see more product layout formats rather than just the three available by default. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Omnisend Ultimately provided a better price point for the features offered. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Constant Contacts would not integrate with our e-commerce platform Review Source Response from Omnisend November 6, 2024 Thanks a lot for the positive feedback! We’re thrilled to hear that the templates and seamless integration with your website have saved you time. We’re always working on expanding our features, so we’ll definitely take your suggestion for more product layout templates into account. We’re glad the onboarding process was a breeze too! BC Benjamin C. General Manager Automotive Used the software for: 2+ years ### "Great email platform that I prefer over MailChimp" March 12, 2025 4.0 Pros Good value and intuitive email builder. Good analytics reporting too. Cons Email builder can be buggy at times and misalign. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Frustrating customer service and expensive plan. Review Source Response from Omnisend March 13, 2025 We’re so glad to hear that Omnisend is your preferred choice over Mailchimp! 🚀 Providing great value and an intuitive email builder is what we strive for, and we’re happy it’s making a difference for you. We appreciate your feedback on the email builder, and our team is always working to improve the experience. Thanks for making the switch and sharing your thoughts — we’re here to keep making things even better! jI john I. owner Construction Used the software for: Less than 6 months ### "Good Marketing easy to use " April 10, 2025 5.0 great experience easy to use and support service is good and solid Pros easy to set up and intergration with shopify Cons integration with judge me for collected reviews Review Source Response from Omnisend April 15, 2025 Thank you for the great review! We're happy to hear setup has been easy and that the Shopify integration is working well for you. It's also great to know you've had a solid experience with our support team. Regarding Judge.me—good news! Omnisend does support integration with Judge.me. You can find the full setup guide here: https://support.omnisend.com/en/articles/4812618-integration-with-judge-me. Thanks again for your feedback and for choosing Omnisend! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.