# Page 23 | Omnisend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Omnisend the right Campaign Management solution for you? Explore 836 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153508/Omnisend/reviews

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Omnisend

4.7 (836)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 23 - Reviews of Omnisend

## Showing most helpful reviews

Showing 551-575 of 836 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AT

Ana T.  
Entrepreneur  
Retail  
Used the software for: Less than 6 months

### "scri App fobers bu r Online Business"

November 2, 2018

5.0

I really love this app, it is helping my business grow.

Pros

I really love the live view that this app has to offer it is very convenient to see what your viewers are interested in.

Cons

It takes a while to make the perfect emails to send to subscribers but its well worth it because subscribers are receiving something that I made

Review Source

RB

Ryan B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "So far so good"

August 6, 2019

5.0

So far so good, I haven't had any issues or complaints. Seems to be working great!

Pros

The automation that we setup for our sample clients. We send an email 10 days after purchase to follow up on their sample.

Cons

Not sure, haven't used it for much more than that.

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Reason for choosing Omnisend

Cost and features

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The cost

Review Source

JL

John L.  
Owner  
Consumer Goods  
Used the software for: I used a free trial

### "I recommend Omnisend for people who are starting out. Email automation is the way to go."

September 5, 2018

5.0

So far, my experience with Omnisend has been very good. I am starting my business online. I was not very familiar with the terms that are necessary to operate with email operation. Customer support gave me some detailed answers to all of my questions. Thank you Customer support.

Pros

Simple and user friendly. Omnisend reps also helped me tremendously when I had a list of questions about the whole process. I probably made it more difficult than it had to be.

Cons

I don't know yet. The software has so many capabilities, it will take me some time to learn it all.

Review Source

VR

Verified Reviewer  
Founder  
  
Used the software for: 6-12 months

### "Simply great mailing software!"

October 26, 2017

5.0

Pros

Simple to use, good pricing, good functionality software. Using it already for a while - and I am very satisfied.

Cons

Did not had any issues so far. Maybe some extra functionality can be added, but I am sure this will be done within time with this great software.

Review Source

Togar B.  
Eigenaar  
Accounting  
Used the software for: I used a free trial

### "Amazing app"

October 17, 2018

5.0

i use it for my email marketing and it works like a charm

Pros

This app is probably the most user friendly app out there. Its so simple to use and the results are amazing

Cons

all good no cons! really. all I can think of its you have to pay for better plans but yeah... thats normal!

Review Source

YK

Yada K.  
marketing manager  
Apparel & Fashion  
Used the software for: I used a free trial

### "Love it !"

September 4, 2018

5.0

Pros

So easy to use. I mean literally! I have changed many email marketing platform and end up on this one. The template is so easy to customize and make it look better and more professional than I try to create my self.the most important thing is the workflow is so easy to understand and save lots of time compare to others.the template look clean and classy. not surprise why big skincare or make up brand use it.

Cons

I think it would be even better if the email pop up form have a timer too.

Review Source

Virginie C.  
Fondateur & Designer  
Apparel & Fashion  
Used the software for: Less than 6 months

### "A very complete and powerful concept for e-commerce marketing"

October 29, 2018

4.0

I chose Omnisend for its simplicity of installation and interesting graphical possibilities of different marketing tools. I asked for support for several questions and I got satisfaction with each request.

Pros

\- Easy to set up - Fast and efficient support

Cons

Perhaps the design and the color of the home page

Review Source

CW

Clare W.  
Founder  
Consumer Goods  
Used the software for: 6-12 months

### "Straightforward and User Friendly"

August 4, 2019

4.0

I use Omnisend for website sign ups, automated messages, subscriber communications

Pros

The automated email campaign system - easy to use, great metrics.

Cons

Having some more options and greater flexibility in the personalisation would be good.

Reason for choosing Omnisend

better suite of offerings and easier to navigate for a beginner

Review Source

RK

Rosie K.  
Social Media Manager  
Cosmetics  
Used the software for: 6-12 months

### "Not the easiest or most pleasing software"

March 21, 2022

3.0

Pros

The analytics of the campaign are clear.

Cons

Get a lot of messages from their customer service.

Review Source

TL

Taja L.  
Founder and Managing Member  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Omnisend Review"

August 6, 2019

4.0

Pros

Looks clean and neat. General ease of use. Booster campaign is great! Love that feature to help get folks to open emails and see my content.

Cons

Expensive. I came from a free platform (Mailchimp). I don't like the tiered charging based on number of subscribers. I pay just as much for this platform as I do Shopify. Could use more options for photos (spaces between multiple photos)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp is no longer compatible with Shopify

Review Source

Okere G.  
Web Developer and Digital Marketer  
Information Technology and Services  
Used the software for: I used a free trial

### "Why i Think Omnisend is Great"

October 4, 2018

5.0

Pros

The User Interface is very easy to understand and follow through Fast and efficient email delivery Good and friendly support staffs

Cons

I really don't think i have found anything i least like about the software. I love virtually every feature.

Review Source

KV

Kristal V.  
Owner  
Retail  
Used the software for: I used a free trial

### "Review of Omnisend"

September 10, 2018

5.0

I had a really positive experience, for a first time eCommerce shop i wasn't sure where to start with my marketing but Omnisend made it a no-brainer and quickly eased my worries. I would recommend to others in future!

Pros

Found it user friendly and easy to use. the functionality was seamless and made life easy when trying to organise email marketing.

Cons

Couldn't import the theme of my website into the email marketing, when the trial ended i wasn't given more warning such as "your trial will end in 1 day" email notice etc.

Review Source

jT

jason T.  
owner  
Farming  
Used the software for: Less than 6 months

### "Great so far!"

August 7, 2019

5.0

I've only used it twice so far with the free plan and it worked great. Still have not used all the features so will dive in soon.

Pros

Very easy to use for a beginner. Great features and options and looks great.

Cons

Nothing really negative to speak of that i've run across yet. If I had to say anything: Wish there were a couple more options on price plans in between the free plan and first paid tier maybe from like $15-20 level/ mo.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Was unsupported on Shopify.

Review Source

AS

Andressa S.  
Content Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great email marketing app "

September 15, 2018

5.0

Pros

We loved this app! The UI is very easy to use and very intuitive. Easy to follow workflows and a great support team. They were very fast and straightforward to help us with troubleshooting. We are a small shop and just beginning our online journey. So far, Omnisend is the best App we have tried, and we do not intend in switching anytime soon.

Cons

We love it. But maybe if it had a feedback and/or review integration would be perfect. Still, pretty good the way it is.

Review Source

TS

Tina S.  
Author  
Publishing  
Used the software for: I used a free trial

### "Loved the features and the ease of use"

April 2, 2024

5.0

Average regarding pricing and email marketing functions. The SMS part makes it peculiar.

Pros

Well, Omnisend was great to try when I had in mind the idea of also having a little store on my own website. It provides some very helpful features to interact with your customers. I have not used the SMS function, but it sounds promising - if the customers agree to receive SMSs from you, of course.

Cons

The free plan is a bit stingy. They could be a bit more generous, but then I know that would probably increase the burden on the paid plans.

Review Source

EF

Ekwueme F.  
CEO/MD  
Retail  
Used the software for: 6-12 months

### "The most amazing email marketing software "

September 12, 2018

5.0

omnisend is the email marketing platform to boost your sales by recovering your add to carts

Pros

Their automated email templates are just awesome ways to skyrocket your sales. They have excellent customer services, one of the best out there.

Cons

well, the answer is there is absolutely nothing

Review Source

HS

Hee S.  
Store owner  
Retail  
Used the software for: I used a free trial

### "A great marketing app to boost your shopify store!"

October 12, 2018

5.0

Pros

Creative ways to customise the pop ups for various marketing purposes! Absolutely love the automation as I can send out emails to new subscribers. The best app to do this flawlessly!

Cons

It was a bit tricky to set up the automation in the beginning as there were many features but was quickly able to learn. It would have been nice to have the option to send automated email to already subscribed customers as I had to figure out a way to do this manually.

Review Source

SG

Shazia G.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Easy to use"

October 22, 2018

5.0

Very satisfied with the app

Pros

App was Simple to install and easy to use.

Cons

there's nothing I disliked about the app.

Review Source

AP

Anton P.  
owner  
Consumer Goods  
Used the software for: 6-12 months

### "Good product "

August 24, 2022

4.0

Pros

It sends emails out relatively easy to use

Cons

not intuitive to use lack of some features compare to rivals

Review Source

Lacy K.  
Court Research Anaylst  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Makes things easy for my business!"

October 25, 2018

4.0

Pros

I like using this software for cart recovery and help with marketing. I am new to e-commerce and Omnisend makes it easy.

Cons

It was a little overwhelming at first someone new to the software but the support is great.

Review Source

MQ

Malory Q.  
owner  
Retail  
Used the software for: 2+ years

### "good "

November 28, 2022

5.0

i really like how easy and fast it is to get an email out

Pros

the email templets to send out to customers

Cons

more templets for more easy creating an email

Review Source

mH

margaret H.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Get It"

November 28, 2022

5.0

I have seen my sales improve over time with their email campaigns.

Pros

I like the ease of the software. I use this software mainly for email campaigns.

Cons

I havent found anything I dont like yet.

Review Source

MS

Mario S.  
Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great tool for Ecommerce"

August 29, 2022

5.0

It is a great tool, I like it and it has lower price compared to other solutions.

Pros

Ease of use and it help us to increase sales.

Cons

Sometimes it is difficult to make some changes on templates

Reason for choosing Omnisend

Price

Review Source

CB

Crystal B.  
Owner  
Retail  
Used the software for: 1-2 years

### "Good value"

August 24, 2022

4.0

Pros

It works well with Shopify, automatically adds customers

Cons

I don't find it easy to use, duplicating campaigns is easy but navigating most other things gets complicated.

Review Source

KT

Kenneth T.  
Director  
Food Production  
Used the software for: 6-12 months

### "Awesome Features app"

November 25, 2018

5.0

Pros

The app got so much upgrade from before and now come with SMS features, and it pack with wheel of fortune to give discount for marketing use Wish it could have more automation workflow email as below to help ease merchant on marketing workflow and can we can focus on what we do best. New Arrivals in store Site-wide recommendations Buy again More Gamify like the wheel of fortune

Cons

There's lots of text to help you out but sometimes when you read too much is kind of confusing

Review Source

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