# Page 24 | Omnisend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Omnisend the right Campaign Management solution for you? Explore 836 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153508/Omnisend/reviews

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Omnisend

4.7 (836)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 24 - Reviews of Omnisend

## Showing most helpful reviews

Showing 576-600 of 836 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Krista N.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Easy to get going!"

November 9, 2018

5.0

So far so good, I just need a reminder to keep using it!

Pros

Setting up campaigns is user friendly and intuitive - I didn't need to look up how to do anything or ask for help because it just makes sense.

Cons

Nothing so far! Everything has been super easy to use.

Review Source

VR

Verified Reviewer  
Embedded Software Engineer  
Media Production  
Used the software for: Less than 6 months

### "Liked the app"

March 5, 2018

5.0

Pros

I am Quite satisfied with the app , simple to use. The usage is easy, the interface is intuitive. everything is ok, waiting for new features

Cons

Review Source

AS

Andrew S.  
Programmer  
Computer Software  
Used the software for: Less than 6 months

### "Serious email automation with nice personalization features"

February 12, 2019

5.0

Pros

The segmentation available is of course a required feature, but it's also one of the most powerful things with Omnisend. Being able to send targeted messages to different cohorts of customers will really affect your conversion rate, and overall sales, as I'm sure we all know, and it's handled very well here.

Cons

No problems really. They have a free tier, which is great, and once you're serious, you'll have to pay more, but considering the features and the general category, it's not a bad price - if you don't recoup it from using the software, you're probably doing something wrong.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Omnisend Review "

February 12, 2019

3.0

Pros

It has a lot of features which can be very valuable to businesses.

Cons

It can be confusing, and has a bit of difficulty. It is not what I would recommend for someone who is just starting out or learning how to use software such as this.

Review Source

MH

Mia H.  
CEO  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Worth it!!!"

January 29, 2019

5.0

Pros

Everything. From being able to design and customize emails to look professional and show your creativity. I also liked the Live View the most being able to track visits and monitor customer activity came in handy. There are so many features that make managing your marketing stress free.

Cons

The trial is definitely a tease but worth it to try because you can see what you will be paying for and the effectiveness of the app.

Review Source

JB

James B.  
Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Powerful automation and email marketing at amazing value"

June 1, 2019

5.0

We use Omnisend to collect emails, manage our email list, and run all of our normal store communication emails as well as our newsletter sends. Couldn't be happier with everything right now.

Pros

The value and ease of use of working with Omnisend makes it a clear winner for me in recommending an email marketing solution to startups. The automation wizard is great form making sure you cover all bases first. There's so much more to Omnisend than other platforms, and I feel like they're really going to give Klaviyo a run for their money.

Cons

There's not a way to edit the code of various default blocks within the editor.

Review Source

LR

Lisa R.  
Owner  
Furniture  
Used the software for: Less than 6 months

### "I love Omnisend!"

August 3, 2019

5.0

Pros

I am so happy I found Omnisend! I am sending lots of automated emails helping my business as well as campaigns on a regular basis. I am seeing a higher and higer Click Through Rate and Open rate with Omnisend.

Cons

I am missing the function to be able to send automatic emails with the latest new products on a regular basis.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was not working with Shopify anymore

Review Source

AG

Alexandra G.  
Owner/Designer  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Upgrade from Mailchimp"

August 6, 2019

5.0

Pros

I was so bummed when I had to find a new software after Mailchimp and Shopify split ways BUT Omnisend is even better than I expected. My favorite feature is the product picker which saves me tons of time. It adds my product photo, title, price, brand colors all with a click of a button. It has great automations too! I also love the support! Anytime I have a question, I get a quick response with visuals that answer all the questions I have.

Cons

I honestly don't have any! Omnisend does everything I need for my small business.

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Review Source

CL

CHRISTINE L.  
President  
Events Services  
Used the software for: 1-2 years

### "Amazing app!"

October 4, 2018

5.0

Pros

Very easy to understand and the templates are beautiful. It's great to be able to see the datas of how my campaigns went and to actually see results with my sales.

Cons

It would be nice if we could actually send mails in different languages - or have some kind of direct translations within the app.

Review Source

YN

Yen N.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great app"

November 4, 2018

5.0

Great!

Pros

I switched this app from other email marketing apps because of the ease of use for this app. I love the timeline layout for me to set my emails. (The delay, etc). I just love it!

Cons

More tips! I feel like Omnisend just provide more templates for specific types of email marketing. The Cart Recovery Tips (1st email send on the 1st hour, 2nd email, 3 days later, etc). I think there should be more of these.

Review Source

Yosef S.  
Creative Director & Founder  
Retail  
Used the software for: I used a free trial

### "Great email software for ecom"

September 21, 2018

5.0

Easy to set up and once you get the hang of it, it makes sending emails pretty fun.

Pros

Definitely ease of use and started getting emails out faster.

Cons

A couple missing features, but no deal breakers.

Review Source

AN

Andrew N.  
Project Manager  
Design  
Used the software for: Less than 6 months

### "Customer Service That Doesn't Wow"

August 12, 2019

3.0

Overall its been super lackluster and we will likely leave.

Pros

From first glance, it appears to be packed with features. As we began to use it we realized it wasn't very fleshed out.

Cons

The customer service isn't great, and being a new SaaS company they really need to make it easier to speak with developers or have developers in the Customer Service department.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

MailChimp doesn't support our client's specific sector.

Review Source

JR

Jackson R.  
Founder  
  
Used the software for: 6-12 months

### "Omnisend is a premium triple-A E-mail service. It pays for itself tenfold."

March 10, 2018

5.0

Pros

Omnisend offers the ability to effortlessly create e-mail list segments based on factors such as country, or how many orders the user has placed. This means I can better target my customers without an onslaught of manual data entry. www.norseblood.com #omnisend

Cons

Cannot preview e-mails for different devices meaning the default preview isn't always accurate. www.norseblood.com #omnisend

Review Source

VR

Verified Reviewer  
CEO/Co-Founder  
Consumer Goods  
Used the software for: Less than 6 months

### "Omnisend"

September 23, 2018

5.0

Omnisend is great with syncing into my shopify and has made my life very easy

Pros

The automation. It syncs great into my shopify account

Cons

Nothing the app is great and has made my life very easy

Review Source

TS

Tiffany S.  
Marketing Manager  
Retail  
Used the software for: I used a free trial

### "Easy to use with great features for good price!"

September 10, 2018

5.0

things have been running very smoothly. Their CS team is also very responsive which is nice.

Pros

I've been finding OmniSend very easy to use. It's very intuitive. I also like the different options for building the email campaigns. We have been using MailChip, but I was upset with the product integration they had and also that we could not create unique coupon codes for every email sent.

Cons

Haven't found one yet. I had some trouble wseeing a few things because their website is very white and my monitor is bright, but that was easily fixed by adjusting my monitor settings.

Review Source

JB

Jacob B.  
owner  
Retail  
Used the software for: 1-2 years

### "Easy to use with lots of functions"

August 31, 2022

5.0

Pros

Omnisend integrates well with my Shopify website. We use Omnisend for all our email campaigns. Easy to use with a lot of options in creating our emails

Cons

Some more options for the spin wheel would be nice.

Review Source

DT

David T.  
Manager  
Retail  
Used the software for: 2+ years

### "Early adopter rides development wave and realises productivity gains"

August 7, 2019

5.0

Able to quickly produce quality emails. Support always helpful and responsive.

Pros

Integration with BigCommerce, Development of Features, Ease of use, Functionality, Support

Cons

There should be a cheaper level for those sending emails less often.

Review Source

CR

Cloe R.  
Digital Marketing Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Useful and easy to use"

March 7, 2018

5.0

Email automation - Pop-up - Quick analytics of email campaigns

Pros

Omnisend is affordable, simple and easy to modify if needed. We use it both on our Shopify and Big Commerce website. The set up was quick too. #omnisend

Cons

There could be more option to design the pop ups and emails since the layout are pretty basics. That would be great to be able to create landing pages for lead captures with ebooks/guides.

Review Source

AK

Aleksandras K.  
IT Manager  
Retail  
Used the software for: 6-12 months

### "My review"

November 30, 2022

5.0

Pros

Easy to create email templates, great UI.

Cons

You could add more design to the templates.

Review Source

CP

Constance P.  
Owner  
Furniture  
Used the software for: Less than 6 months

### "Great Addition to any store front"

November 28, 2022

5.0

Great experience!

Pros

This software is super easy to use and manipulate!

Cons

I haven't found anything I don't like about this software.

Review Source

BS

Brooke S.  
Marketing Manager  
  
Used the software for: 1-2 years

### "good product - nice pricing"

March 28, 2018

4.0

Pros

Easy to use and options within the software. the layout is very easy to customize omniscient - www.rolfprima.com

Cons

it can by glitchy, i get logged out often and unless you've saved what you just worked on, when you log back in, it's gone

Review Source

Shamaia V.  
DJ  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great app"

September 4, 2018

5.0

Great overall experience so far.

Pros

Starts free! So you can take your time and look through it and use the basic features.

Cons

Limited options unless you have a big budget!

Review Source

CA

Caite A.  
Retail  
Retail  
Used the software for: 1-2 years

### "Love this platform"

November 7, 2018

5.0

I love Omnisend, I have been on this for about 3 years and I use it weekly. So easy and they are there to help at all times. So user friendly.

Pros

I love how easy it is to pull into products from my website!

Cons

Nothing. They are so easy to work with if you have any questions.

Review Source

JW

JERRY W.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "A must have for Email Marketing!"

September 9, 2018

5.0

Pros

I love this program. It is very easy to use. With the upgrade you are able to click a product from your store and insert it directly into your template! I use it regularly to bring customers back to your store! Get it now if you don't have it. Your cheating yourself if you don't!

Cons

I have been using this for about eight or nine months and I can't really say I have any complaints! Love it!

Review Source

VL

Veronica L.  
Founder  
Consumer Goods  
Used the software for: 2+ years

### "I love using this app!"

September 17, 2018

5.0

Pros

Easy to use. Features. Customer Service.

Cons

I wish the free plan had all the feature

Review Source

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