# Page 25 | Omnisend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is Omnisend the right Campaign Management solution for you? Explore 836 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153508/Omnisend/reviews

---

Omnisend

4.7 (836)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 26th, 2026

# Page 25 - Reviews of Omnisend

## Showing most helpful reviews

Showing 601-625 of 836 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
CEO & OWNER  
Retail  
Used the software for: I used a free trial

### "Great for Email Marketing"

September 21, 2018

5.0

Ite a great for start up businesses.

Pros

I like that it captures your product, Its also easy to use.

Cons

I would like to see better fashion templates to send out your emails.

Review Source

VR

Verified Reviewer  
Trainee Data Analyst  
Market Research  
Used the software for: Less than 6 months

### "Omnisend is a great product."

August 31, 2018

4.0

Pros

It is simple, intuitive and elegant. I was able to set-up newsletters fast and not to worry if those who unsubscribed where still on my mailing list.

Cons

Not a lot of customisation options available.

Review Source

IK

Isaac K.  
president  
Retail  
Used the software for: 2+ years

### "Love Love Love Omnisend"

August 25, 2022

5.0

Pros

Better than Mailchimp, clients love the format

Cons

Wish it has a video option on the main marketing

Review Source

JR

Joseph R.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Joe Russo Review"

August 7, 2019

5.0

Pros

The seamless product integration between my shopify store and Omnisend is what I like most about the service.

Cons

I have no bad things to say about Omisend. All of my marketing needs are covered.

Review Source

DF

Devin F.  
Owner  
Retail  
Used the software for: I used a free trial

### "Easy integration"

September 19, 2018

5.0

I used the 14 day trial so far and i was able to make custom campaigns easily. I was able to drive customers towards certain products and advertise. I ended up getting a few sales from customers through using the email marketing. I just really enjoy it.

Pros

Very simple to use,and helped bring back customers.

Cons

The only thing i think could have been easier would be being able to send an email to one specific customer but still figured it out

Review Source

VR

Verified Reviewer  
Credit Specialist  
Cosmetics  
Used the software for: 6-12 months

### "AMAZING "

October 18, 2018

5.0

I have a great marketing tool to help me gain new costumers.

Pros

I like that you can create amazing content even when you don't have a paid plan.

Cons

I love everything, there's actually noting bad to say!

Review Source

IZ

Iyad Z.  
Web developer  
Arts and Crafts  
Used the software for: Less than 6 months

### "omnisend gave me a full control"

December 7, 2022

4.0

Pros

I really like it, it's easy to use and an excellent way to reach my customers. It's a good tool that puts everything in one place and makes it easy to manage. I would also like to praise the customer support and the fast response time.

Cons

I think some features could be easier to implement and more user-friendly to reduce the number of questions sent to customer support.

Review Source

AK

Alwin K.  
Founder and owner  
Retail  
Used the software for: 6-12 months

### "Very good app"

November 3, 2018

4.0

Overall experience is very good. I would just like to see an option to import my own newsletter, so I can create it on my MacBook and then send it with Omnisend.

Pros

The step-by-step process for creating and sending newsletters, as well as the stats on the results.

Cons

The templates are limited and I would prefer to be able to create my own newsletter on my MacBook and then import it into Omnisend, and/or just be able to send it out using Omnisend.

Review Source

Magnus J.  
Nordic Key Account Manager E-Commerce&Electronics  
Cosmetics  
Used the software for: 6-12 months

### "Easy to use"

September 12, 2018

5.0

very easy to use, great web marketing tool

Pros

Very easy to use, instant get ROI. great features

Cons

no Swedish customer support. otherwise all good

Review Source

Arnaud D.  
E-Commerce Specialist  
Consumer Goods  
Used the software for: I used a free trial

### "Good email automation tool"

February 15, 2019

4.0

Pros

The price is good. Ease of use too. I like the efficiency of this software

Cons

The user experience could be way better in my opinion

Review Source

AC

Alycia C.  
CEO  
Retail  
Used the software for: 6-12 months

### "Gets the job done"

November 4, 2018

4.0

It gets the job done

Pros

Easy to use, good customer service, emails send fast and are easy to build

Cons

Emails are never opened by customers, have a feeling that thEy all go to junk. Formatting can be weird on mobile, limited amount of emails, basic features. Never break even with campaigns... sometimes order confirmations aren’t sent and there is no way to resend them.

Review Source

TC

Tracy C.  
Owner  
Retail  
Used the software for: Less than 6 months

### "All-in-one marketing software!"

September 21, 2018

5.0

I wanted a software that could automate marketing from beginning to end to save me time. Other plans only have partial capabilities which made managing and using them more time consuming.

Pros

It can do everything I need. It is very intuitive and easy to use. Functionality is explained well with videos and articles.

Cons

The workflows are a bit tedious to work with and personalization is somewhat limited.

Review Source

AJ

ASHLEE J.  
BUSINESS OWNER  
Retail  
Used the software for: 2+ years

### "OMNISEND REVIEW"

August 3, 2019

5.0

I'VE BEEN ABLE TO SET UP AUTO EMAILS WHICH HAVE BEEN HELPFUL IN CUSTOMER RETENTION.

Pros

VERY EASY TO USE AND NAVIGATE. I'VE RECOMMENDED IT TO PLENTY OF PEOPLE

Cons

NO COMPLAINTS, I'VE BEEN ABLE TO NAVIGATE WITH LITTLE TO NO HELP

Review Source

VR

Verified Reviewer  
Social Media Marketing  
Construction  
Used the software for: I used a free trial

### "Easy To Use"

September 7, 2018

5.0

Pros

I liked that there were easy to use templates that allowed designing your campaign to be a breeze.

Cons

When adding products it did not always select them correctly.

Review Source

VR

Verified Reviewer  
Director  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Total Newbie"

August 4, 2019

5.0

I haven't had much progress yet. But Omnisend is steadfast and reliable

Pros

It took me a while with no knowledge. But with the help of the video tutorials it has now become easier to use. It does what it says on the tin. Tried and tested the workflows and they are on point.

Cons

It has everything except for a popup form for my website.

Review Source

DC

Daryl C.  
Marketing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Pays for itself and easy to use"

August 2, 2019

5.0

Pros

Integrates with Shopify, easy to use and creates traffic and revenue. The email templates are pretty good.

Cons

Haven't used it long enough to discover issues.

Review Source

SB

SeQuitta B.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Omnisend User"

August 6, 2019

5.0

Pros

I like the ease of being able to do everything in one app. Sending out emails is a breeze.

Cons

I wish you could customize more as far as popups and templates.

Review Source

MS

Mike S.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Pretty Solid"

August 5, 2019

4.0

Pretty good so far. The live view is awesome and something I haven't ever really used before. Gives me a ton of insight.

Pros

Easy of use stood out to me. I like the options and I want to try the automation soon.

Cons

Nothing notable yet. It's pretty similar to mailchimp, but there's more options.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp no longer offered by Shopify

Review Source

AK

Anna K.  
CEO  
Textiles  
Used the software for: Less than 6 months

### "Anna Kemper"

November 29, 2022

4.0

Pros

The newsletter mails look beautiful and its easy.

Cons

its difficult for me to define segements.It seems to be that the connection to shopify does not work.

Review Source

Adrian H.  
Unleash Space Creative Technologist Team  
Higher Education  
Used the software for: Less than 6 months

### "Good"

February 3, 2019

4.0

Pros

It worked well and got me where I wanted to go.

Cons

The cost was too expensive for what I feel other services offer.

Review Source

Jason Z.  
Digital Media Producer  
Entertainment  
Used the software for: I used a free trial

### "Great Shopify App"

September 2, 2018

5.0

Pros

Love the multiple options and the efficient navigation.

Cons

So far I have had no negative experiences with Omnisend.

Review Source

BF

Bruno F.  
Enterpreneur  
Consumer Electronics  
Used the software for: Less than 6 months

### "It's a nice software"

August 5, 2019

5.0

Pros

It's easy to use and to to set up. It can drive a lot of revenue for your website on autopilot

Cons

I think it's not very cheap compared to other softwares

Review Source

VR

Verified Reviewer  
Head Of Digital  
Retail  
Used the software for: Less than 6 months

### "Fantastic Product With Great Integration"

September 4, 2018

5.0

Pros

Easy to Use, Well Designed, In-expensive

Cons

Can't say much about the Cons. Maybe more templates would be great.

Review Source

JB

Jessica B.  
Shop Owner  
Consumer Goods  
Used the software for: I used a free trial

### "Works Great"

October 18, 2018

5.0

Experience has been great with being able to send out emails to customers as new products arrive!

Pros

This software gives me the option without having to purchase the app to still send out emails to my customers! It's easier with the paid app but still can get them sent with the free app!!

Cons

Trial didn't seem to last very long but still works great without paid app.

Review Source

MW

Marina W.  
Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Fantastic online platform for small e-commerce business"

September 12, 2018

5.0

Easy to use and set up, great automated solution for when you need to concentrate on your business and also build relationships with your clients!

Pros

It is very easy to set up and use. You don't require IT qualification to figure out what to do and it works fantastic when you want to establish relationships with your customers.

Cons

I have not had any negative experience yet!

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.