# Page 26 | Omnisend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is Omnisend the right Campaign Management solution for you? Explore 836 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153508/Omnisend/reviews

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Omnisend

4.7 (836)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 26 - Reviews of Omnisend

## Showing most helpful reviews

Showing 626-650 of 836 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IL

Ida L.  
marketing manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Super easy to use"

March 29, 2024

4.0

Pros

Great user interface, I found it really easy to use - in particular the design feature.

Cons

Customer service - would be great if there was an option to speak with someone on the phone.

Review Source

DT

Daniela T.  
Founder  
Luxury Goods & Jewelry  
Used the software for: I used a free trial

### "We love Omnisend"

October 21, 2018

5.0

Pros

Easy to use and very intuitive. It help us to bring back customers and increase our sales. Also the UI is beautiful and very intuitive!!

Cons

It is not very clear how much it will cost to you and it does not have a review integration which could be a great tool. They need to bring more design options, maybe more layout and font options?

Review Source

VR

Verified Reviewer  
Quality Assurance Engineer  
Internet  
Used the software for: Less than 6 months

### "Quick, easy campaigns"

September 11, 2018

5.0

Pros

It simplified the process of creating these emails from scratch. Saved me hours of work!

Cons

I wish there was a free trial of the subscription

Review Source

SW

SEAN W.  
owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "good product"

August 7, 2019

5.0

helps me reach my customers.

Pros

I Like That it Does exactly what it's supposed to do.

Cons

Not many training videos. had to do alot of research.

Reason for choosing Omnisend

you tube

Review Source

VR

Verified Reviewer  
Founder  
Food & Beverages  
Used the software for: Less than 6 months

### "works well"

September 6, 2018

4.0

Pros

easy to use and the design template is nice

Cons

there are not a lot of features for the free app

Review Source

AA

Allison A.  
Owner  
Retail  
Used the software for: Less than 6 months

### "So far so good"

August 3, 2019

5.0

Very good very easy to use

Pros

I've been using this app to send emails to my clients. It's super easy to use and the reports are great. I am able to segment and set up multiple campaigns.

Cons

The email templates are on the bland side

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Reason for choosing Omnisend

Price

Review Source

MM

Morsel M.  
Owner  
Wholesale  
Used the software for: Less than 6 months

### "Best email marketing tool for Shopify"

January 29, 2019

5.0

Pros

Easy to use. You don't need any tutorial or youtube film to start. Just begin!

Cons

I don't have any dislikes about the software.

Review Source

MA

Maxim A.  
Marketing Coordinator  
E-Learning  
Used the software for: Less than 6 months

### "Brings in the money, but we needed a team to set it up properly."

November 28, 2022

4.0

Pros

The software is quite easy to use and customize once everything is set up!

Cons

How difficult it is to get started if you're not using a partnered website platform.

Review Source

PS

Peter S.  
founder  
Cosmetics  
Used the software for: Less than 6 months

### "Great!"

August 4, 2019

5.0

Great app! Especially like the booster feature

Pros

Easy to use. Well designed. Great reporting.

Cons

Could use some more fonts...............

Review Source

CN

Cheryl N.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Love this software!"

September 7, 2018

5.0

Pros

This is great software and makes it VERY easy for me to keep up with my email list and to keep them informed. One of my favorite features is being able to automatically insert products into the email. Much easier to use than MailChimp.

Cons

I can't really think of anything. It seems like they thought of everything.

Review Source

ME

Mozart E.  
Graphic designer  
Apparel & Fashion  
Used the software for: 1-2 years

### "Simply Perfect"

November 10, 2018

5.0

Pros

Functional, great Customizable templates and easy to use

Cons

I think we should have the option of show/hide the omnisend logo in our newsletter and popup box!?

Review Source

SL

Sheena L.  
Marketing Director  
  
Used the software for: 6-12 months

### "It's a great tool for autoresponder workflows & marketing emails, it's so easy to set up & use!"

March 30, 2018

5.0

Pros

Easy to set up, easy to use, affordable, flexible pricing. A lot of great features and they are coming up with new features which I'm excited about, the browse abandonment. The value they offer is worth the price, and compared with Mailchimp this one wins hands down. https://novaprosports.com.au

Cons

It doesn't have integration with Optin Monster which I'm using to collect emails. I know Omnisend has an optin feature but it doesn't have the A/B split testing for this feature. I hope Omnisend comes up with A/B split testing for optin forms so I don't have to use Optin Monster, or I'm also happy if they can provide integration with Optin Monster!

Review Source

EP

Edouard P.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "Amazing tool for marketing!"

September 25, 2018

5.0

Pros

The platform is way too easy to understand so very helpful to make marketing campaigns easily. Tried mailchimp and this wasn't really better than I switched here, pretty happy about that.

Cons

I didn't even find any cons, popup made easily and mail campaigns made easy, nothing complicated. Very satisfied

Review Source

GP

Giselle P.  
Owner of Cade a Gi  
Apparel & Fashion  
Used the software for: I used a free trial

### "I love omnisend"

November 8, 2018

5.0

I have sent many emails and everybody loves it.

Pros

It's easy and fast to use, the design of my emails are great. I really like it a lot.

Cons

The cost. I know that it is a great software, but it could have a lower price for begginers. I stopped for a while but I have to come back, this app is better than others.

Review Source

MSJ

Muhd Syafiq J.  
Marketer  
Building Materials  
Used the software for: I used a free trial

### "best of the best"

March 27, 2020

5.0

love it!

Pros

very easy to use and absolutely simplified my life!

Cons

nothing at all, really. it is that good!

Review Source

SS

Shannon S.  
COO  
Farming  
Used the software for: Less than 6 months

### "I LOVE THIS PRODUCT"

August 3, 2019

5.0

I love the ease of tracking what is happening with my newsletters and automations. The results are setup clearly and I like the layout of the whole program.

Pros

It is intuitive to me, and it was easy to set up my templates.

Cons

Despite much of being intuitive- the groupings for automations, what came with them, and what was available slightly confused me.

Reason for choosing Omnisend

I tried the others- this was the most intuitive and had the options I wanted

Review Source

CC

Christopher C.  
Owner  
Retail  
Used the software for: I used a free trial

### "Easy to use"

January 30, 2019

4.0

Overall they are a good company to use for automatic emails.

Pros

Once you read how everything works, it makes it really easy to set up automatic emails.

Cons

What I liked the least about Omnisend was that I had to read up on how to use their system, but once that was done it was really easy.

Review Source

LE

Lorentz E.  
Entrepreneur  
E-Learning  
Used the software for: Less than 6 months

### "Awesomeness"

September 1, 2018

5.0

experience is amazing. Everything is easy to use and if one's confused there are explanations for everything!

Pros

I like everything about it! But mostly how you can create segments of specific people who took specific actions!

Cons

No Cons at all in my opinion other than having to pay for it haha

Review Source

DM

Donna M.  
CEO  
Apparel & Fashion  
Used the software for: 1-2 years

### "Easy to use"

August 30, 2018

4.0

Pros

A very easy to use app, and a great value for the money

Cons

Newsletters could be nicer better layout options.

Review Source

LB

Lisa B.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great Email Service"

August 8, 2019

5.0

Pros

This program is easy to use. I love that it integrated seamlessly with shopify. The email templates and campaigns are so convenient.

Cons

I haven't found anything wrong with it yet.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp wasn't working with shopify

Review Source

VR

Verified Reviewer  
Clerk  
Apparel & Fashion  
Used the software for: I used a free trial

### "Great Features"

October 8, 2018

5.0

It has been a great experience thus far, the customer service has been amazing, which is so crucial to any successful business.

Pros

The app is very easy to navigate and has great features like the automation workflow and popup forms as well as the wheel of fortune. It has great potential to increase sales on my website and I can't wait to see the positive results it will give me.

Cons

A longer free trial to test out the software more thoroughly

Review Source

SC

Susan C.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Pleased with Omnisend"

August 6, 2019

5.0

Integrates with Shopify, easy to use, good support.

Pros

Easy to set up Features I'm looking for

Cons

Would like to link to Instagram and other social media

Reason for choosing Omnisend

Shopify integration, cost

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp no longer integrated with Shopify

Review Source

KD

Kristen D.  
Self Employed  
Retail  
Used the software for: Less than 6 months

### "Great First Experience"

August 30, 2018

5.0

As a first time business owner, I have had a great experience using Ominsend. It is easy to use and has a lot of options and I feel the plans are very affordable.

Pros

Easy to use and makes great looking emails.

Cons

It is hard at first to justify the paid plan when you only have a few subscribers.

Review Source

VR

Verified Reviewer  
Marketing  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great alternative to MailChimp"

May 29, 2019

4.0

I am not that advanced with my emarketing skills so I leave a lot of the options Omnisend offers untouched. If you have decent experience already, and looking for more options, this might be the best one.

Pros

This emarketing platform offers more than MailChimp, such as push notifications and SMS messaging, which MailChimp does not offer.

Cons

Their first pricing tier costs a little more than MailChimp's but it's worth it if you want more features.

Review Source

AB

Aubrey B.  
Lash studio owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Moved from mailchimp"

August 5, 2019

5.0

So far so good!

Pros

I like that this feels like mailchimp. But I LOVE that it does so much more!!

Cons

I wish there were a few more things I could do with it. Right now I can’t think of examples.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Shopify made me.

Review Source

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