# Page 28 | Omnisend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Omnisend the right Campaign Management solution for you? Explore 836 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153508/Omnisend/reviews

---

Omnisend

4.7 (836)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 26th, 2026

# Page 28 - Reviews of Omnisend

## Showing most helpful reviews

Showing 676-700 of 836 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RC

Ryan C.  
CEO  
Consumer Goods  
Used the software for: I used a free trial

### "Amazing and Very Useful! "

November 15, 2018

5.0

My Emails are well built, more clear than before.

Pros

I love the Easy campaign building, set up like, but easier than infusion-soft.

Cons

There Should be a way to set up cart buttons on regular email templates.

Review Source

DD

Deborah D.  
manager  
Retail  
Used the software for: 6-12 months

### "Really Glad we found this App"

November 7, 2018

5.0

Its been great and we are very happy!

Pros

Omnisend offers a more professional looking product than we could produce using mailchimp.

Cons

For the number of customers on our list, it got a little expensive.

Review Source

JF

John F.  
Marketing Coordinator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy To Use But Has Limitations"

August 5, 2019

4.0

Pros

Very easy to use and works well with Shopify

Cons

Emails sent go to spam folders and many users are not seeing them. MailChimp offered the ability to change settings to prevent this from happening. Omnisend does not. I contacted support but they offered no solutions. Will be testing for another month but if we can't resolve this, will have no choice but to change.

Reason for choosing Omnisend

Recommendation

Review Source

OT

Oladejo T.  
Developer  
Retail  
Used the software for: Less than 6 months

### "Mailing made Easy"

October 14, 2018

5.0

I am using omniscend for my store mailing process and also to obtain mails from visitors

Pros

Omniscend makes processing mails easy such that everything can be on autopilot while you use that time to focus on the other aspects of your business. I enjoy playing with form customization as they are easy to play with

Cons

It is too easy to understand. Very cool and nice.

Review Source

DW

Darius W.  
CEO  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Ominesend Review"

October 16, 2018

4.0

Overall this is a great app for email marketing.

Pros

The ease of collecting visitor emails, & also the automation l.

Cons

Email campaigns landing in spam folder. Would like a template that helps with that.

Review Source

SH

Sam H.  
co-founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Very happy after switching from mailchimp!"

August 5, 2019

5.0

Pros

Super easy UX. Themes/templates look great. Automation is super intuitive.

Cons

I haven't encountered any major issues while using the software yet. Very happy about it!

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Reason for choosing Omnisend

Great features for price at the size of our email list and frequency of emails.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp endig shopify integration

Review Source

VR

Verified Reviewer  
Strategic Supplier Relationship Manager - Commercial, IT  
Retail  
Used the software for: Less than 6 months

### "Great tool for all your communication needs"

April 16, 2021

5.0

Generally very good we will continue to use the tool and hope to use more in the future.

Pros

We used it primarily for SMS sending and it does everything we need it to do, on time and on schedule which is important to us.

Cons

The UI isn't the most intuitive but isn't a deal-breaker. Connectors are good but could be improved

Review Source

SP

Simon P.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Great tool. Cheaper than mailchip."

November 28, 2022

5.0

Pros

We send marketing email campaigns about 2-3 times a week. Omnised is an easy and user-friendly tool that saves us a lot of time.

Cons

They do not have any mobile app, like mailchimp does.

Review Source

AG

Arnas G.  
Entreprenuer  
Automotive  
Used the software for: Less than 6 months

### "Very good app"

September 3, 2018

5.0

very good

Pros

Its fully automated, have plenty good futures, the only app that I use for my email marketing

Cons

I like everything for real, the only app that I have, no bad things to say about.

Review Source

BB

Brandon B.  
Salesperson  
Law Enforcement  
Used the software for: Less than 6 months

### "GREAT SERVICE"

August 30, 2018

5.0

Pros

This is great it keeps track of all the emails we have sent and also the clicks

Cons

I don't like all the upgraded items you have to pay for, i can understand paying for more emails.

Review Source

TB

Tina B.  
CEO  
Apparel & Fashion  
Used the software for: I used a free trial

### "So far so good"

September 10, 2018

5.0

Pros

I love the fact that everything is automated. I have a tendancy to forget so it saves me a lot of headaches.

Cons

Haven't found anything I did'nt like yet and hopefully I never will.

Review Source

PO

Philip O.  
Owner  
Retail  
Used the software for: I used a free trial

### "Great product"

August 30, 2018

5.0

Pros

It makes it extremely easy to send professional looking emails for your business.

Cons

There is not much that I don't like about this. Actually there is nothing that I can think of.

Review Source

JP

Justin P.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Amazing and Great!!!"

October 3, 2018

5.0

Pros

The ease of use and functionality and ability for a new person to use it.

Cons

Price... I think e-mail sending software's (all of them) in general has got out of control with price.

Review Source

VR

Verified Reviewer  
Zumba Fitness Instructor specializing in Zumba Toning & Zumba Step  
Retail  
Used the software for: Less than 6 months

### "The most versatile marketing app out there"

September 19, 2018

5.0

I love the cart recovery option the most and i love the grab and click option when making email marketing flyers.

Pros

Love all the options you get access to even with a free account. It's so good you will definately upgrade.

Cons

more template options would make it even better...at least 15 more to suit every kind of business

Review Source

JH

Jaimelee H.  
Owner  
Retail  
Used the software for: I used a free trial

### "Easy to use! "

September 7, 2018

5.0

I have no design or web design skills and Omnisend makes it easy!

Pros

Easy to use! Easy to customize! I love all the features!

Cons

I don’t have one any at the moment. Everything so far is simple

Review Source

DW

David W.  
Ecommerce  
Accounting  
Used the software for: I used a free trial

### "Best Marketing System"

September 13, 2018

5.0

Pros

The ease of having each individual funnel link into the next.

Cons

There was really no cons. The only thing that I would suggest is the implementation of items and text writing.

Review Source

TK

Tiana K.  
Co-Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easier to use than other alternatives out there!"

August 6, 2019

5.0

We switched over to Omnisend after a frustrating experience with another similar service and are very pleased with the results! It took a bit to get the hang of the customization, but the customer service held my hand through the whole process.

Pros

Ease of use, GREAT customer service, great templates but simple to adjust

Cons

Can't think of any right now. Could use more templates

Review Source

rR

roxanne R.  
CEO  
Retail  
Used the software for: 6-12 months

### "Complicated to new small business owner"

August 2, 2019

5.0

Pros

Not self explanatory on how to use with segmented lists. Had to play around with it for awhile. Not as intuitive as I would have liked it to be in regards to the dashboard and how to implement it.

Cons

price and it seems geared more towards people who already have a good understanding of how to use software like this.

Review Source

JY

Jessica Y.  
owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "Awesome for email ads/newsletters"

September 17, 2018

5.0

all 5 stars.

Pros

Easy to use, nice designs, easily sends attaches customers to email.

Cons

nothing really. It all worked great. It also shows who has read the email.

Review Source

CE

Chynell E.  
Owner  
Retail  
Used the software for: 6-12 months

### "Great Email Option"

September 5, 2018

5.0

I have used the system for some time and I am very happy with the service and product

Pros

I like how simple it is to create emails

Cons

I wish they had a few more automated options

Review Source

SY

Susan Y.  
Manager  
  
Used the software for: Less than 6 months

### "Overall easy to use though there are certainly areas that can be improved. #omnisend"

March 9, 2018

4.0

Pros

It's Product Picker! Saves a lot of time. The Automation flow emails are sent out accurately according to the time-delay set. Some expensive software!

Cons

Some reports can do better. Eg. Cart Recovery - I'd prefer it also shows email of cart abandoner, what items and total revenue abandoned as compared to just having which email sequence sent and % opened etc. Certain user/store information such as facebook/pinterest url can be made software-wide but currently needs to update every single time!

Review Source

MD

Mari D.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Better than MailChimp"

August 30, 2018

5.0

I actually had to make the switch because the wife just wasn't getting all the (useless) options MailChimp had. We found Omnisend together and she's able to fly right through the on boarding.

Pros

Coming from MailChimp, I love the UI of Omnisend. It's clean, simple and straight to the point.

Cons

What I do miss about MailChimp, however, was the ability to send real postcards to my customers who've provided me with their mailing address. This would be such a useful feature for user retention. I hope they add something similar to it in the future.

Review Source

AN

Antonio N.  
CEO  
Consumer Electronics  
Used the software for: Less than 6 months

### "An overal great app "

September 18, 2018

5.0

It's one of the better apps i could find that manages customer reactivation, sign up forms and newsletters. The features are great and very easy to use. Overall it's a great experiences using the app. The customer is amazing.

Pros

Every time I open the app I keep finding new features. It combines like 10 different apps into 1. I also like the customizable workflows and sign up forms.

Cons

There isn't much to dislike but maybe the sign up games could use some more customization and the price. Actually the prize is quite competitive but i'm just cheap.

Review Source

SD

Staarnise D.  
ceo  
Cosmetics  
Used the software for: 6-12 months

### "pretty good "

February 4, 2019

4.0

Pros

its very simple to create an email blast with interactive templates and ways to showcase your products

Cons

figuring out the texting system and not all of my collected emails were synced.

Review Source

ER

Elena R.  
Head of Operations  
Retail  
Used the software for: I used a free trial

### "Great!"

September 23, 2018

5.0

Pros

It was very intuitive and the emails professional. Easy to use and great customer service.

Cons

Auto emails require a little more work than expected.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.