# Page 3 | Omnisend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Omnisend the right Email Marketing solution for you? Explore 836 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/153508/Omnisend/reviews --- Omnisend 4.7 (836) [View alternatives](https://www.capterra.com/p/153508/Omnisend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 3 - Reviews of Omnisend ## Showing most helpful reviews Showing 51-75 of 836 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP James P. Marketing Specialist Consumer Goods Used the software for: 2+ years ### "Our go to for email campaigns, sign-up forms and simple marketing automations" October 17, 2024 5.0 Overall I am very happy and use it regularly. It has replaced our other tools as the go to for email campaigns, sign-up form builder, welcome automations and cart abandonment automations. Pros The email builder is easy to use and the automations are straight-forward and easy to setup. Cons I would like to be able to see orders from all campaigns and automations in one place. I find it is a bit of work to jump between all the active automations and recent campaigns to see which one drove sales. Cost of SMS is higher than other providers, which has prevented us from using the SMS more. Switched from [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) The cost of using Hubspots professional marketing hub versus what you get in Omnisend... it was an easy choice. Review Source Response from Omnisend October 24, 2024 Thank you for your fantastic review! We’re thrilled to hear that Omnisend has become your go-to tool for email campaigns and automations. Your feedback about viewing orders from all campaigns in one place and the SMS pricing is invaluable, and we’ll look into improving those aspects. We’re glad you found the transition from HubSpot worthwhile! If there’s anything else we can do to enhance your experience, just let us know! Aleksej S. CEO Marketing and Advertising Used the software for: 2+ years ### "Save time & money with Omnisend" October 17, 2024 5.0 I've been using it for years with 20+ different clients for my email & SMS marketing agency and I love using it everyday. Pros Ease of use, segmentation builder is great, overall the flow of working in Omnisend is much smoother than in other similar platforms. I can get stuff done fast and easy. Unique discount codes are easy to create and use in campaigns and automations. SMS is cost-effective with their Pro plan. Cons Omnisend lacks some advanced/situational features that you need once in a blue moon, but their team is very receptive to feedback so I use every chance I get to share feedback with them and help improve the product. The only major area where I feel it is lacking compared to other similar platforms is reporting & analytics - but as far as I know it is on their roadmap for Q4 to improve this. Review Source Response from Omnisend October 24, 2024 Thank you for your thoughtful review! We’re thrilled to hear that you find Omnisend easy to use and that our segmentation builder and unique discount codes are working well for you. We appreciate your feedback regarding the advanced features and reporting & analytics—your insights are invaluable as we continue to enhance our platform. It’s great to know that you’ve been successfully using Omnisend for your agency and with your clients. If you ever have more suggestions or need assistance, feel free to reach out. Happy marketing! aF arturs F. Email Marketer Marketing and Advertising Used the software for: 2+ years ### "Extremely effective! No problems" October 17, 2024 5.0 Very easy to integrate apps, manage flows and switch accounts to work on different stores. Love it! Pros I liked how easy it is to use and manage, the best part is how easy the abandoned flows are to create. No coding experience is needed and there are never any issues. Segments, pop ups and campaigns are extremely easy to set up and there is no guesswork when it comes to creating a strategy with the additional help blogs Omnisend provides. Their support team is unmatched a 10 out of 5 stars from me! Cons The analytics could be improved so I can see more than just the last mon of results, additionally, a text-based email would be great to add to some of my flows as a more personal touch. Review Source Response from Omnisend October 25, 2024 Thank you for the amazing review and the 10 out of 5 stars! We’re thrilled to hear how easy you find Omnisend to use, especially for abandoned flows and strategy building. Your feedback on analytics and text-based emails is much appreciated—feel free to reach out to our support team, as they might be able to help with adding text-based emails to your flows! Thanks for being part of Omnisend! 😊 VR Verified Reviewer Digital Marketing Manager Computer Hardware Used the software for: 1-2 years ### "Choose Omnisend, you won't regret it!" October 17, 2024 5.0 We have been Omnisend clients for about two years and are quite happy with our experience thus far. Pros They have great account managers, I have always been able to get into contact with my account manager or a support team member quickly. They are also constantly updating features, if there isn't a feature available you can request them to look into it. Most of my requests have been addressed or fixed. Lastly it is a very cost-efficient platform, I researched many others and Omnisend had an extremely competitive cost. Cons Originally the SMS program was very simple, but it has evolved with feature changes and updates. Now it gives the functionality of most other platforms. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Omnisend Omnisend had a better price, specifically the unlimited email sends. That was a big factor in why we went with omnisend. Switched from [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Expensive and required too much dev team participation in order to do anything technical. Review Source Response from Omnisend October 24, 2024 Thank you so much for your kind words! We’re thrilled to hear that our account managers and support team have been quick to assist you. It’s great to know that our constant updates and enhancements are making a positive impact on your experience. We strive to provide a cost-efficient solution that meets your needs. If you ever have more feature requests or feedback, don’t hesitate to reach out—your insights help us grow! Happy emailing! RS Ryan S. owner Consumer Goods Used the software for: Less than 6 months ### "Switch over to Omnisend Now" April 10, 2025 5.0 So easy to set up, see reports, and create campaigns Pros It is so easy to use, from implementation to every day tasks Cons I cannot think of anything at this time. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp kept giving error messages and support was useless Review Source Response from Omnisend April 14, 2025 Thank you for the great review! We're so glad to hear that setting up Omnisend and managing your daily tasks has been easy and smooth. It's great to know you're finding value in the reporting and campaign tools as well. We truly appreciate your feedback and are happy to be supporting your marketing efforts — thanks for making the switch! VR Verified Reviewer CEO Cosmetics Used the software for: 2+ years ### "Easy to use, lots of features for the cost " October 17, 2024 5.0 Love it, we evaluate annually and it continues to be the best bang for the buck, plus they keep adding features which is great. Pros Omnisend has been a great ESP solution for my business. I have used several marketing & digital platforms in my professions career and overall, the ease of use and features for the cost are outstanding. Cons Inability to have more custom landing pages and use custom domains for landing pages Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Omnisend Seemed robust for the cost and it has only gotten better Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp stopped being integrated with Shopify and that’s the #1 requirement for us Review Source Response from Omnisend October 23, 2024 Thank you so much for sharing your experience! We’re thrilled that Omnisend has been a great fit for your business and that you’re finding our features to offer excellent value. We appreciate your feedback on custom landing pages, it’s always helpful as we continue to enhance the platform. We’re committed to adding more features and making your experience even better each year. If you ever need assistance with anything, don’t hesitate to reach out! PW Paul W. Contractor Health, Wellness and Fitness Used the software for: 2+ years ### "Less money, more service" October 8, 2024 5.0 Great experience over the past 5 years working with Omnisend. Would highly recommend it for small and medium-sized businesses. Pros I love to use Omnisend for small to medium-sized businesses! As an agency we have used a number of email marketing platforms and the support and customization that we receive from Omnisend is top-notch given the affordable pricepoint. Cons There can be some bugs when building emails (nothing that would prevent use) but their team works hard to rectify them if you log them to support. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Omnisend Cost and the level of personalized support were the two main reasons we chose Omnisend over Klaviyo Review Source Response from Omnisend October 16, 2024 Thank you for the fantastic review! 🌟 We’re thrilled to hear that you love using Omnisend for your clients and appreciate our support and customization. Your feedback about the occasional bugs is valuable, and our team is always on standby to tackle those pesky little gremlins when you log them! If you ever have more ideas or questions, we’re just a message away. Here’s to many more years of successful email marketing together! VR Verified Reviewer Co-Owner Marketing and Advertising Used the software for: 2+ years ### "Our #1 choice for email marketing for our clients" October 4, 2024 5.0 We’ve been using Omnisend for over 5 years and recommend it as our #1 email marketing platform due to the personalized support and learning resources. The ease of use is perfect for anyone looking to get started with email marketing in a quick and highly effective way. Pros Working with our CSM and strategizing how we can improve our email marketing for our clients each month. I also love the customer support and how helpful the team is with all of my questions and product feature requests. Cons Limited integrations with tools such as Yotpo. Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Omnisend Better customer support and great learning resources Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Omnisend was more robust and offered more features. Review Source Response from Omnisend October 16, 2024 Thank you for making us your #1 choice for email marketing! 🎉 We’re thrilled to hear you’ve had such a positive experience with our CSMs and support team—it’s always a pleasure helping you strategize and grow. We hear you on the integrations and are always exploring ways to expand our integrations. Five years strong and counting—here’s to many more campaigns and wins ahead! LD Lukas D. Sales manager Information Technology and Services Used the software for: 1-2 years ### "Efficient and User-Friendly Email Marketing Platform" October 4, 2024 5.0 My overall experience with Omnisend has been excellent. The platform is user-friendly, and I can easily create high-quality newsletters and automated workflows that drive revenue for my online store. The automation tools are especially powerful, saving me time while increasing sales. Customer support has been outstanding—quick responses and helpful guidance whenever needed. I highly recommend Omnisend for anyone looking to streamline their email marketing efforts. Pros “I love how easy and intuitive it is to create both newsletters and automated workflows. The platform offers a wide range of customization options, and the ability to set up personalized automations has significantly boosted our sales. The drag-and-drop email builder makes designing campaigns simple and fast, even for non-designers. Additionally, their customer support is always responsive and helpful.” Cons There’s very little to dislike, but one area that could be improved is the pricing structure for smaller businesses. It would be great if there were more flexible pricing options for those just starting out. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Wanted to try Omnisend platform possibillities. Review Source Response from Omnisend October 15, 2024 Thank you for such an awesome review! We’re thrilled to hear that our automation tools and drag-and-drop builder have made life easier for you (and boosted sales, too!). We’re always here to help, and we’ll definitely keep your pricing feedback in mind. Here’s to even more streamlined campaigns and continued success! 😊 VR Verified Reviewer Website Marketing Manager Printing Used the software for: 6-12 months ### "A solid and effective email platform" October 4, 2024 4.0 Overall a very good platform for our email marketing and e-commerce transactional emailing needs. The platform is user-friendly and straightforward, and support has always been helpful and responsive when needed. Pros Ease of configuring and customizing emails, powerful automations, and excellent support anytime I've needed to reach out with a question or clarification. Cons Lack of SMTP support. Not a dealbreaker, but I've found most email marketing platforms also provide an SMTP integration for the websites they're connecting to. So we actually have to use a free tier of a competing email marketing service to handle this particular functionality. It would be nice to have this all under "one roof", so to speak. Reporting is a bit basic on the standard plan, requiring a fairly significant cost-per-month increase to access what they call "advanced reporting" in their Pro plan. We don't need the additional features bundled with the pro plan, so it's hard to justify the increased spend just to access better reports. Alternatives considered [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Omnisend Price/feature set was solid, and the platform itself appeared to be modern and well designed. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) Trouble validating emails provided by our customers offline. We've been in business over 60 years (long before email was a thing), but we still had thousands of customer emails dating back some time. Because many of these emails weren't opted-in using an online form, we experienced many account issues trying to use these. Review Source Response from Omnisend October 15, 2024 Thanks for the kind words! 🌟 We’re glad to hear you’re enjoying the ease of use and our support team—it’s like having a trusty sidekick for all your email adventures! We appreciate your feedback about SMTP support and reporting. We’re always looking for ways to streamline your experience, so we’ll definitely take your thoughts into consideration. In the meantime, if there’s anything else we can do to make your life easier, just give us a shout. Here’s to keeping it solid and effective with Omnisend! SS Sarah S. Marketing Manager Luxury Goods & Jewelry Used the software for: 2+ years ### "Omnisend is the most cost effective system that is fully featured" October 4, 2024 5.0 I have been with Omnisend for over 5 years now and I have tried numerous platforms. I am happy with their pricing that is fit for SMBs and also the support who is always online to assist. The features are more than enough to generate high revenue and ROI. Pros Omnisend is such an amazing email system. It is cost effective and also has all the features you need for running your ecommerce business. Cons I would love to see AI incorporated more into the platform in terms of insights and reporting. Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) They were too costly and even though there were more features, I was not using all of them and couldnt justify the cost for the features that are important for me. Review Source Response from Omnisend October 15, 2024 Thank you for the fantastic feedback! 🎉 We’re thrilled to hear you find Omnisend to be a cost-effective powerhouse for your eCommerce needs! It’s great to know that our features have helped you boost your revenue and ROI. As for AI insights and reporting, we totally get it—who doesn’t love a little futuristic flair? We’re always on the lookout for ways to level up, so your suggestion is noted! If there’s anything else we can do to make your experience even better, just give us a shout. Here’s to another 5 years of email excellence! VR Verified Reviewer Online Customer Experience and E-Commerce Sales Manager Consumer Services Used the software for: 2+ years ### "The Customer Support ALONE is worth the $$$" October 4, 2024 5.0 Pros Support is really helpful & the price is great! Cons It is smaller company, so feature development can take some time but they're very responsive to feedback! Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Ease of use and price were the main proponents Review Source Response from Omnisend October 15, 2024 Thanks for the awesome shout-out! 🌟 We’re thrilled to hear that our support team has been a shining star for you! We get it—feature development can be a bit of a marathon, but we promise we’re all about listening to your feedback and making improvements. If there’s anything else you’d like to see, don’t hesitate to let us know. Here’s to more ease and great prices with Omnisend! WG Wendy G. owner Consumer Goods Used the software for: Less than 6 months ### "Total package for emails!" April 11, 2025 5.0 Great, so far love it all. Great compared to what I used to use for the business. Pros Love the ai options and the auto responders!!! Makes our work so much easier!!! Price is also great!!! Cons at the moment do not have anything negative to say. Switched from [Springbot](https://www.capterra.com/p/180922/springbot-Email-Marketing/) too expensive and didn't do anything. Was not happy with this product Review Source Response from Omnisend April 14, 2025 Thank you for the fantastic review! We're so glad to hear you're loving the AI features and autoresponders — they’re built to make your work easier, so it’s great to see them doing just that. We're also happy the switch has been a positive one. Thanks again for your kind words and for choosing Omnisend — we’re excited to keep supporting your business! SB Stephan B. Digital Marketing Manager Sporting Goods Used the software for: 2+ years ### "The best features and service all in one platform" October 17, 2024 5.0 My experience has been spectacular and my business has seen immense growth since using Omnisend. Pros The customer service and featured integrations with Shopify, Facebook, and Smile.io. Cons For advanced users accustomed to creating custom HTML forms, it can be tricky to integrate additional functionality at first. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Pricing was much better with Omnisend at the time and remains more competitive with better features. Review Source Response from Omnisend October 25, 2024 Thank you for the amazing review! We’re thrilled to hear that our customer service and integrations have helped your business grow. We appreciate your feedback on HTML forms, and our team is always here to assist you with any challenges. Thanks for choosing Omnisend over Mailchimp—we’re excited to have you on board! 🎉 VR Verified Reviewer Head of Marketing Cosmetics Used the software for: 2+ years ### "Easy-to-use Email Platform for Ecoms" October 17, 2024 5.0 Overall, it's a great tool with very clean and intuitive UI. Campaign creation, automation creation and data dashboards are pretty neat and easy to use Pros It is very user-friendly and has intuitive and easy-to-use interface. Campaigns and automations are easy to create and launch without much clutter Cons It's integration part. It cannot integrate with most of the data analysis tools like TripleWhale or Glew for data analytics purposes which is very crucial Review Source Response from Omnisend October 25, 2024 Thank you for the great feedback! We’re thrilled that you find our platform user-friendly and enjoy the clean UI for campaigns and automations. We appreciate your input on integrations with data tools—our team is always looking to expand compatibility. Thanks for choosing Omnisend for your ecom needs! 😊 FM Fiona M. Owner Retail Used the software for: 6-12 months ### "Great for a Small Business" October 18, 2024 5.0 Great easy to use and not complicated like klaviyo and you always get back to me and help in any way you can. Pros the ease of use and customer service, I found the flows easy to set up and edit and they bring me in sales on a monthly basis. Cons cost wish it was a bit cheaper for a small business Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) It was hard to use and no customer support Review Source Response from Omnisend October 25, 2024 Thank you for the fantastic review! We’re thrilled to hear that you find Omnisend easy to use and that our customer service has been helpful in driving sales for your business. We appreciate your feedback on pricing and will keep it in mind as we grow. Thanks for making the switch from Klaviyo, we’re glad to have you with us! 😊 ME Miranda E. Secretary Owner Retail Used the software for: 2+ years ### "Great product, needs more freedom of sending." October 18, 2024 4.0 Overall it's good. I would entertain a different company if we could just send to our contact list as it stands, instead of spending whole weeks of hours each year clearing out people who want to be on our list but who usually only buy once ever year to two years due to the great lasting standard of our product. Pros Streamlined and quick, user friendly. Has some interesting tools that make sending emails quick. Cons We have a high-ticket item and decades-lasting product. Our products are things that men hand down to sons. So having to keep my contacts so strictly under 1% disengaged if very trying. We only send to people who willingly sign up and it takes me longer each week to keep these contacts something that Omnisend wants it to be than a collective 6 months of writing email content! Review Source Response from Omnisend October 25, 2024 Thank you for your thoughtful review! We’re glad you find Omnisend user-friendly and appreciate the tools we offer for quick email sending. We understand that managing a contact list for high-ticket items can be challenging, and your feedback about the engagement policy is valuable. Our team is always here to help you navigate these challenges, and we’re committed to making your experience as smooth as possible. Thanks for being with us! 😊 ZM Zenia M. coo Retail Used the software for: 1-2 years ### "Omnisend Baddieville Review" October 17, 2024 4.0 Overall it has been great and the support is always there when needed. Pros It is easy to use. They have pre-set templates to choose from. Easy to read and understand reports and able to create custom segments for audience. Cons it does not show open rates for the SMS messages. This is vital to know how the texts are performing Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) klaviyo was too expensive and no longer working for us Review Source Response from Omnisend October 25, 2024 Thank you for the fantastic review! We’re thrilled you find our platform easy to use and appreciate our templates and reporting features. We understand that SMS open rates are important; unfortunately, SMS technology doesn’t yet support tracking pixels to report opens. But rest assured, our team is always working on enhancements to give you the best possible insights. Thanks for choosing Omnisend over Klaviyo, and remember—we’re here to support you whenever you need us! 🎉 RJ Ron J. Admin, Marketing Director Fine Art Used the software for: 1-2 years ### "Omnisend - A very welcome improvement! " October 17, 2024 5.0 Very positive experience. We switched to Omnisend after having delivery and subsequent support issues with different major service. Omnisend support offers very quick and knowledgable responses to questions via on-line chat. Very easy design platform helps generate new campaigns quickly without hassle. Pros Versatile design editor and list moderation. Straightforward pricing. Prompt accurate support via on-line chat. Cons While they do have quite a few very usable pre-made design templates, we would still like to see a few more holiday/event specific templates as well as some with a bit more 'modern' flair. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Omnisend Pricing, positive reviews, ease of installation and use Switched from [Privy](https://www.capterra.com/p/146537/List-growth-tools/) Poor delivery, poor support, long delays in addressing report 'bugs'. Review Source Response from Omnisend October 29, 2024 Thank you for the fantastic feedback! We’re delighted to hear that our design editor and support team are hitting the mark. 🎨 We’re always looking to add a dash of flair to our templates, especially for those special holidays—stay tuned for some exciting updates! If you need anything else, just give us a shout! Justin A. Managing Director Apparel & Fashion Used the software for: 6-12 months ### "Happy to be using Omnisend" October 18, 2024 5.0 Excellent and would recommend to others looking for a well-featured comms solution at a reasonable cost. Pros Very easy to set up and use, providing great levels of automation for our customer and prospect comms, as well as simple to create campaigns. Cons Took a while to figure out the many many options and create the right strategy using the most appropriate ones. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Greater functionality and automation made possible, plus ability to delete some other tools for form building and lead capture. Review Source Response from Omnisend October 25, 2024 Thank you for the great review! We’re thrilled to hear that you find Omnisend easy to set up and appreciate the automation capabilities for your communications. We understand that exploring all the options can take some time, but we’re glad you’re finding a strategy that works for you. Thanks for recommending us! 😊 LK Leena K. Founder Marketing and Advertising Used the software for: 2+ years ### "I've Recommended Omnisend to a Number of Businesses & Clients! " October 17, 2024 5.0 Omnisend is one of the best email marketing platforms that I have worked with! The integration with Shopify makes it the top option I recommend to clients and businesses who are looking to send email automations and campaigns to their customers! Pros It's very easy and intuitive to use and helps me craft high-quality and high-converting emails! Cons The analytics, though improved, could offer a bit more! Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Ease of use and design, cost effective, integration with Shopify. Review Source Response from Omnisend October 24, 2024 Thank you so much for recommending Omnisend to others! We’re happy to hear it’s been easy to use and helps you create high-quality emails. We appreciate your feedback on the analytics and will continue to enhance it. If you need any assistance, feel free to reach out anytime! Macy E. CMO Retail Used the software for: 2+ years ### "A great Shopify marketing platform!" October 4, 2024 4.0 Their dev team is available, will get on a call with you, and will help you troubleshoot any issues! Pros Data sync with Shopify and you can easily setup automations and campaigns off of that data. Cons Missing some features in reporting and automations and sms that would be extremely helpful. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp did not integrate with shopify the way we needed. Review Source Response from Omnisend October 16, 2024 Thanks for the awesome feedback! 😊 We’re happy to hear that the Shopify data sync and ease of automations are working well for you. Our dev team loves being hands-on, so it’s great to know they’ve been able to help out! We’re always working on improvements, and your thoughts on reporting and SMS are definitely noted. If you ever need more assistance, we’re just a call away! Gloria K. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Satisfied customer" October 4, 2024 4.0 pretty good and am satisfied, but some functionality could be improved Pros Good templates easy to use, good reports Cons No individual drip functionality, no easy copying of sequences for more channels Alternatives considered [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Reason for choosing Omnisend recommended by consultant and cheaper than others Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) needed better spam control and service. Review Source Response from Omnisend October 15, 2024 Thanks for the shout-out! 🌟 Glad to hear you’re satisfied with our templates and reports. We’re working hard to make your marketing experience smoother, and your feedback helps us prioritize what to tackle next. Stay tuned for more improvements! VR Verified Reviewer owner Apparel & Fashion Used the software for: 2+ years ### "worth the investment " October 4, 2024 5.0 its a sales boost worth the investment Pros higher sales thanks to automated emails Cons no way to filter the mails you have send or to see who received the automated mails Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) more possible in marketing and automated mails Review Source Response from Omnisend October 15, 2024 Thanks for sharing your experience! We’re glad to hear that our automated emails are boosting your sales—definitely worth the investment! We appreciate your feedback about filtering sent emails; we’re always working to make things even better. Here’s to continued growth and success with your marketing! 🚀 Paulius A. Manager Food & Beverages Used the software for: 1-2 years ### "Review of omnisend" October 17, 2024 5.0 Easy to use, friendly support, understandable tutorials. Pros Easy to use functionalities, helpful tutorials and articles. Cons Sometimes customer suport is not available right away. But in such case always gets back to me. Review Source Response from Omnisend October 25, 2024 Thank you for your review! We’re so glad you find Omnisend easy to use and enjoy our tutorials. Our support team strives to be as responsive as possible, and we appreciate your patience when there’s a bit of a wait. We’re always here to help! 😊 Similar Products Featured ## Related categories [Campaign Management](https://www.capterra.com/campaign-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.