--- title: "Brevo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Brevo Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/132996/brevo/" page_type: "product" language: "en" --- # Brevo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Brevo ## What is Brevo? Launch high-converting email, SMS, push, and WhatsApp campaigns in minutes. Unify your store, website, and campaign data into a single customer view to precisely target VIPs, cart abandoners, and lapsed buyers. Activate proven automations including abandoned cart recovery, browse abandonment, price-drop alerts, back-in-stock notifications, and VIP early access. A/B test subject lines, offers, and CTAs to optimize performance. Scale your delivery with intelligent warm-up, throttling, frequency caps, and send-time optimization. Monitor revenue, average order value, and conversions in real time with comprehensive analytics. Transform one-time buyers into loyal customers with automated post-purchase flows, replenishment reminders, review requests, and win-back campaigns—all managed from a single, powerful platform. ## What is Brevo used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)[Email Management](https://www.capterra.com/email-management-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 3,509 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 2% Pros & cons Beginner-friendly setup and navigation Intuitive and organized interface Performance and reliability concerns Strict and unclear account controls Starting price $9 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Email Marketing / 2026 - Marketing Automation / 2026 - Sales Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... - All-in-One Marketing Platform / 2026 - Lead Nurturing / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Brevo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sendinblue.com&name=Brevo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Brevo 4.6 (3,509) VS. [4.3 (2,942)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $9 Usage Based, Per Month Starting Price $12 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (3,497) Ease Of Use 4.3 (15,776) Value For Money 4.5 (3,075) Value For Money 4.1 (12,231) Customer Service 4.5 (3,074) Customer Service 4.2 (10,710) ## Brevo alternatives Highest Rated [4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (6,250)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132996/brevo/alternatives/) ## FAQs about Brevo Overview ### What problems does Brevo solve? Brevo solves fragmented customer communication, manual campaign setup, and weak follow-up by combining email, SMS, automation, contact segmentation, and CRM in one platform. Marketing teams, small businesses, e-commerce managers, and sales-focused startups use it to build campaigns quickly, schedule outreach, track opens and clicks, nurture leads, and manage customer journeys without coding. Answer based on 1970 reviews Overview ### Which roles and teams benefit most from Brevo? Brevo is most used by business owners, founders, and executives who need affordable customer communication tools to drive growth. Marketing and sales teams use it to run email campaigns, automate follow-ups, and manage leads, while developers and technical managers support integrations, website forms, and reliable customer data flows. Answer based on 3416 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Brevo built for? Brevo is built mainly for small businesses, which make up 94% of reviewers, especially in Marketing and Advertising at 9%. It also serves entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations, with additional reviewer concentration in Information Technology and Services at 6% and Computer Software at 5%. Answer based on 3492 reviews Features and Usability ### What are the key features of Brevo? Brevo includes core email marketing features like email sending, drag-and-drop email templates, campaign scheduling, and contact management with segmentation and tagging. Differentiating capabilities include marketing automation for drip campaigns and triggered emails, plus real-time analytics for opens, clicks, and campaign performance across email, SMS, and transactional messaging. Answer based on 1339 reviews Pricing ### How much does it cost and what fees or limitations are included? Brevo starts at $9/month for the Starter plan, while Standard costs 18/month, and a free version is available. Reviews describe pricing as flexible and fair for small businesses, especially the free tier’s 300 emails per day, though some found the pricing page confusing and wanted lower Starter costs. Answer based on 998 reviews Integrations ### Which third-party tools and platforms does Brevo integrate with? Brevo integrates with over 50 integrations, including WordPress, WooCommerce, Shopify, Gmail, Microsoft Outlook, Elementor, Google Analytics 360, and Zapier. Its integrations span ecommerce, email, website building, analytics, and automation, with additional catalog connections such as HubSpot CRM, Google Sheets, Freshdesk, and Eventbrite. Answer based on 729 reviews Getting Started and Support ### How easy is it to onboard and train a team on Brevo? Brevo is generally quick to onboard for small teams and nontechnical users, thanks to a clear interface and short learning curve for campaigns, contacts, and basic automations. Brevo offers live online sessions, webinars, and documentation. Admins and teams handling integrations, segmentation, or advanced workflows usually need more guided training and practice. Answer based on 233 reviews Getting Started and Support ### What customer support options does Brevo offer, and how do users rate the experience? Brevo offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and solution-oriented, with clear follow-up and useful guides or videos. Common complaints focus on uneven response times, delayed ticket replies, and documentation gaps that can make setup or troubleshooting harder. Answer based on 880 reviews Security ### How does Brevo handle data security and access control? Brevo uses domain and IP authentication, SMTP authentication, API keys, verification checks, whitelists, email logs, and GDPR-aligned privacy protections to secure sending and data handling. Reviewers also note strict suspensions, difficult authentication setup, limited permission granularity, and occasional issues with two-step authentication, bot-click management, and deliverability. Answer based on 85 reviews ## Who uses Brevo? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Beginner-friendly setup and navigation 94% positive reviews out of 780 Most reviewers indicate ease of use, highlighting simple setup, clear instructions, and helpful tutorials for all users. Corinna S. CEO, founder and product manager, 2 - 10 employees. "It's easy to use, the documentation is great and detailed so that I can use it without any dev help." Performance and reliability concerns 55% negative reviews out of 240 Some users comment on occasional bugs, slow load times, plugin issues, and inconsistent platform stability impacting workflow. Cristian A. Program Lead, 2 - 10 employees. "No reliable support from UI and several glitches (my understanding now is that it took much longer to upload the file but the notification bell said it's all done even though it wasn't)." Intuitive and organized interface 93% positive reviews out of 382 Most reviewers appreciate the user interface for its clean design, logical layout, and accessible navigation. Laura M. Coordinadora de Educación Continua, 501 - 1,000 employees. "The menu is easy and intuitive, the interface is clean, it allows people who do not have much knowledge to interact easily from the beginning." Strict and unclear account controls 59% negative reviews out of 232 Some reviewers report account suspensions, complicated validation, non-transparent policies, and slow or unhelpful support responses. Brett R. MD, 2 - 10 employees. "you constantly suspend accounts and it take forever to get them unfrozen. " Comprehensive email marketing platform 94% positive reviews out of 303 Most reviewers describe email marketing as versatile, combining automation, segmentation, analytics, and CRM in one platform. Gokhan C. Team Lead, 2 - 10 employees. "Brevo is a comprehensive and powerful tool that has significantly improved our email marketing efforts." Confusing list management features 40% negative reviews out of 77 Some reviewers find list management unintuitive, with confusing organization, difficult navigation, and unclear segmentation processes. Bekkah M. Webmaster and Marketing Manager, 2 - 10 employees. "Like wanting to delete non-subscribers simply by deleting a list but finding I needed to use one of many confusing filters or to delete by selecting them one at a time from contacts instead." ## Features AI summary Based on 20,387 Email Marketing reviews Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**44%**) - **Campaign Analytics** (**40%**) Brevo supports all three features reviewers value most: **Email Campaign Management**, **Campaign Scheduling**, and **Campaign Analytics**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and track performance results, allowing teams to improve outreach, make better decisions, and get more value from their email marketing efforts. Email Campaign Management 4.6 (1,256) 79.30% of 1256 reviewers that rated this feature as important or highly important With this capability, you can easily design, schedule, and automate targeted email campaigns using templates and a drag-and-drop editor. Reviewers appreciate the intuitive interface, flexible segmentation, automation flows, and integration with tools like WordPress and webinars. Campaign Scheduling 4.6 (292) 77.40% of 292 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Campaign Analytics 4.5 (899) 78.09% of 899 reviewers that rated this feature as important or highly important This aspect helps you track open rates, clicks, unsubscribes, and more in real time. Reviewers indicate analytics are detailed, easy to interpret, and valuable for improving campaigns, though some mention limited industry benchmarks and delayed dashboard updates. Contact Management 4.5 (1,258) 72.89% of 1258 reviewers that rated this feature as important or highly important It gives you tools to import, segment, and organize contacts into lists for targeted messaging. Reviewers appreciate the simple interface, segmentation options, duplicate detection, and integration with automation, though some wish for better bulk management and merging capabilities. Mobile Optimization 4.5 (857) 69.66% of 857 reviewers that rated this feature as important or highly important Brevo offers responsive email design and mobile previews, ensuring emails look good on any device. Users think the mobile optimization is effective and easy to use, though some mention occasional formatting issues with logos or layout on certain devices. Reporting/Analytics 4.4 (888) 77.48% of 888 reviewers that rated this feature as important or highly important You get reliable, detailed reports on campaign performance, including open and click rates, with export options and Google Analytics integration. Some reviewers find the data accurate and helpful for optimizing strategy, but wish for more flexible filtering and deeper insights. Brevo 109 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Create and automatically send premade copy in response to customer messages Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar This aspect helps you track open rates, clicks, unsubscribes, and more in real time. Reviewers indicate analytics are detailed, easy to interpret, and valuable for improving campaigns, though some mention limited industry benchmarks and delayed dashboard updates. Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Manage various distribution channels, build relations with channel partners, and track their performance Track the amount of clicks on individual products to measure campaign results Provides a channel for team members to share AI models, media files, communicate, and work together Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. It gives you tools to import, segment, and organize contacts into lists for targeted messaging. Reviewers appreciate the simple interface, segmentation options, duplicate detection, and integration with automation, though some wish for better bulk management and merging capabilities. Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Import and export data to and from software applications Ability to restore deleted, hidden, or lost data from an email server/system Protect sensitive data for digital privacy Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience With this capability, you can easily design, schedule, and automate targeted email campaigns using templates and a drag-and-drop editor. Reviewers appreciate the intuitive interface, flexible segmentation, automation flows, and integration with tools like WordPress and webinars. Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Primarily serving startup companies Adds a customizable form to the landing page, usually for the purposes of lead generation Ensure compliance with the General Data Protection Regulation protocols Add, edit, and manipulate HTML code directly Store and manage images Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Manage contacts across multiple mailing lists Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Manage the process of planning and scheduling meetings, including agenda creation Personalize text messages using templates and custom fields Access software remotely via mobile devices Brevo offers responsive email design and mobile previews, ensuring emails look good on any device. Users think the mobile optimization is effective and easy to use, though some mention occasional formatting issues with logos or layout on certain devices. Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Book meetings and appointments through a website or digital platform A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Preview materials before finalizing projects Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns You get reliable, detailed reports on campaign performance, including open and click rates, with export options and Google Analytics integration. Some reviewers find the data accurate and helpful for optimizing strategy, but wish for more flexible filtering and deeper insights. Planning and managing of resources and procedures to mitigate the impact of events and incidents Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Plan daily routes to optimize employee scheduling and provide directions Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Group leads or contacts based on their specific characteristics An email inbox that can be accessed and managed by multiple individuals Add and maintain centralized email signature(s) across an organization Internet standard communication protocol to transmit electronic mails Send promotional campaigns or transactional messages via text messages Send messages via SMS Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Filters used to determine different types of malware threats Add or remove subscribers from mailing lists Process of managing customer subscription lifecycle for a recurring service or a product Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks SaaS, web-based, online deployment Track and analyze information regarding website visitors Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain Monitor activity of individuals who visit your website using cookies Control system access and/or deliverability for applications and email addresses An extended application or connector that enables users to perform additional services with their current set of tools What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.5 (3,473) 4.5 Based on 3,473 reviews ## Pricing Value for money 4.5 (3075) Free Version [View pricing plan details](https://www.capterra.com/p/132996/brevo/pricing/) Starter $9.00 Usage Based,Per Month It includes: - From 5,000 emails/month - Email & SMS - Drag & Drop email editor - AI content generator - Email templates - Advanced segmentation - Forms - Basic reporting & analytics - Email support Standard $18.00 Usage Based,Per Month It includes: - Everything in Starter - From 5,000 emails/month - Marketing automation - AI send time optimization - Landing pages - A/B Testing - Advanced Statistics - Phone support Professional $449.00 Usage Based, It includes: - Everything in Standard - 150,000 emails per month included - WhatsApp, Popups, Mobile & Web Push - Multi-user access - Contact scoring - Advanced ecommerce features - AI segmentation - AI Data Analyst - Phone support Enterprise Contact vendor for details It includes: - Everything in Professional - 1 million emails per month included - Multi-account management - Custom objects - Brevo Mobile Wallet - Custom loyalty engine - Custom data integrations - Dedicated IP - SSO & SAML - Tailored onboarding - CSM support Value for money 4.5 (3,075) 4.5 Based on 3,075 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (3074) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (3,074) 4.5 Based on 3,074 reviews ## User reviews Overall rating 4.6 Based on 3,509 reviews Filter by rating 5(2525) 4(783) 3(117) 2(28) 1(56) Mentioned topic Sorted by most recent CC Christopher C. Brand Strategy Lead Marketing and Advertising ### "Simple, Reliable, and Affordable Email Marketing Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 9, 2026 Overall, Brevo has been a reliable, user‑friendly platform that handles day‑to‑day email marketing needs extremely well. It’s approachable for beginners yet still capable enough for more complex automations. For the price point, the value is excellent, and it’s a strong choice for small to mid‑sized teams looking for an all‑in‑one communication tool. Pros Brevo makes it incredibly easy to manage email campaigns and automations without feeling overwhelming. The interface is clean, the workflow builder is intuitive, and the platform strikes a great balance between power and simplicity. Deliverability has been solid, and the built‑in CRM features add real value without requiring extra tools. Cons Some advanced customization options feel limited compared to higher‑end marketing platforms. The template editor can be a bit rigid at times, and certain analytics views require extra clicks to get the full picture. Support is helpful but occasionally slow during peak hours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Alvaro B. CEO Ranching ### "Best email for marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2026 Very good, I recommend it. Easy to set up and use, friendly for begginers but powerfull overall. Excellent value Pros Good service, excelent value for the money, very good and fast customer support. Very nice user interface. Cons Daily usage limit for free users, but very good option overall. The best of all free mail senders... Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Very Expensive, very few innovations, just for big companies Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cintia Jimena M. Front-end dev Information Technology and Services ### "Really good!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 7, 2026 Pros the "free" service is really good for smal clients, and the other ones are cheap anyway, $9 dolars are worth it buy I may not needed soon Cons the panel is not thaat intuitive, maybe because there are a lot of features. Also I last my SMTP connection and to re.activate it I had to contact Brevo, they did it but well, I would like it to be just a click Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tracy S. Insurance agent Insurance ### "Brevo review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 7, 2026 Pros What I love most a lot brevo is the affordability and the organization of the software. I love how easy it is to use. Cons I don’t have any dislikes about brevo. I definitely recommend this software to business owners and employees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Neil S. DJ Entertainment ### "Great budget option for small businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 6, 2026 Overall it works well enough if you're a small business and you don't have a lot of budget to spend. Pros It's great to have Brevo as an option to do your marketing if you have less than 1000 customers and don't want to pay now Maulchimp make you. Limiting you to 300 a day is perfectly manageable. Their staff are super helpful and explain everything when you're unsure of stuff. Cons I find the way the way they present their variables when trying to see what customers have acted certain ways and when is overly complicated and Mailchimp do this a lot better. Want to see who's not opened an email? You should be able to do it one click. Things like this aren't quick/instant on Brevo and they could really improve here by having instant drop down menu options for everything, rather than having to give about six variables to get the answer. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) They started charging for having over 250 customers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Nicholas C. sales manager Computer & Network Security ### "Sales manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Very happy with Brevo, i recommend this system to whomever is look for a user friendly system to send bulk emails. Pros Very user friendly, love the scheduler. We where looking for a solid platform and Brevo has it all and more. Cons Nothing to say here really, i could not find anything that i disliked about the system. We compared it to mailchimp. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) MailChimp not user friendly and expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrea L. Innovation Manager Translation and Localization ### "Excellent Value and Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2026 Our overall experience with Brevo has been very positive. We chose Brevo after evaluating different platforms and have found it to be an easy-to-use and reliable solution for our email marketing and customer communications. The interface is intuitive, making it simple to create campaigns, manage contacts, and track performance. The platform offers good value for money by combining email marketing, automation, and CRM features in a single solution. While some advanced automation and reporting capabilities could be more flexible, it meets our day-to-day needs well and has helped us streamline our marketing efforts. Overall, Brevo has been a great fit for our business, and we would recommend it to companies looking for an affordable and user-friendly marketing platform. Pros What we liked most about Brevo was its ease of use and the value it offers for the price. The platform has a clean, intuitive interface that makes it easy to create and manage email campaigns, even for users with limited technical experience. It also combines email marketing, automation, and CRM features in one place, making it a practical solution for small and growing businesses. Overall, it provides a good balance of functionality and affordability. Cons While Brevo offers a solid range of features, we found that some of the more advanced marketing automation and reporting capabilities were somewhat limited compared to other platforms we evaluated. The interface can also feel slightly restrictive when building more complex workflows, and certain customizations require workarounds. Overall, these weren't major issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Online Coach Health, Wellness and Fitness ### "My experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 31, 2026 Super happy will continue using it specifically for the automations as they are now established and explored more features as I get familiar with the platform Pros Super simple introduction and configuration around automations. Was able to create one and integrate it with my application in a few days Cons I would say initially sole of the functionality overwhelmed me, so perhaps a slightly more streamlined tutorial upon signing up would have been great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FS Fernando S. Periodista Marketing and Advertising ### "Años con Brevo y la experiencia sigue siendo de 10" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2026 Excelente experiencia. Cada vez que he necesitado contactar con soporte, la respuesta ha sido rápida, eficiente y muy cordial. Un nivel de atención al cliente impecable que se agradece enormemente hoy en día Pros Llevo usando Brevo desde sus inicios. Es una plataforma intuitiva y con una relación calidad-precio imbatible; y lo digo tras haber comparado muchas alternativas. Cons En el apartado Transaccional, dentro de las páginas “Actividad reciente” y “Logs”, la columna/información de Destinatarios no se llega a visualizar correctamente, incluso tras replegar o reducir el menú lateral. Creo que una solución podría ser que la tabla/vista adapte su layout o active un scroll horizontal para permitir ver los destinatarios sin importar el estado del menú lateral. Alternatives considered [Mailrelay](https://www.capterra.com/p/155095/Mailrelay/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [Mailjet](https://www.capterra.com/p/130105/Mailjet/) Reasons for choosing Brevo Llevo años con la plataforma, desde que eran Sendinblue y pasaron a ser Brevo. A lo largo del tiempo he ido comparando con otros productos y, aunque alguna herramienta pueda tener una función puntual mejor, en el cómputo global no me compensa cambiar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mariano M. Owner Events Services ### "Value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 28, 2026 The experience, overall, is quite good. I would recommend it to anyone that is trying to manage marketing campaigns. Pros It allows me to have my own email address with my own domain without having to pay a monthly subscription. I had an issue on setting it up but the customer service helped me to solve it very fast. Cons I have nothing to say. If I have to say something that is not ok is that I couldn't remove the tracking email feature that may send my emails to spam. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132996/brevo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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